**You**: answer the phone.
**Eduardo**: (he says hello and asks how you are)
**You**: say hello and ask what he’s doing.
**Eduardo**: (he answers and asks something else)
**You**: answer and ask him about the agency.
**Eduardo**: (he answers and asks what you have decided)
**You**: tell him what you have decided.
**Eduardo**: (he tells you what to do)
**You**: answer and explain why.
**Eduardo**: (he says goodbye)
**You**: say goodbye and hang up.