The Simple Communication Process Tourism Essay Example
The Simple Communication Process Tourism Essay Example

The Simple Communication Process Tourism Essay Example

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  • Published: October 19, 2017
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Introduction

The communicating plays a polar function in our day-to-day life. The transmitters message should make the receiving system and her/his head as the manner the transmitter thinks, it should be understood precisely the manner the transmitter intended. Then, the communicating is effectual and perfect. There should non be a spread between the transmitter thinks and the receiving system understands it. The people should larn to pass on efficaciously to direct and have the message briefly.

Effective communicating should be a portion and package of a Sri Lanka Tourism professionals lives as without effectual communicating it is hard to accomplish one individual 's ends and the aims in touristry industry. Every touristry professional should exert effectual communicational accomplishments to develop their calling every bit good as to develop Sri Lanka Tourism. The effectual communicating accomplishments in touristry will develop the personality of the touristry professional and add value to Sri Lanka Tourism every bit good.

The people started to research to happen new topographic points of involvement from the clip of Vasco da Gama, Christopher Columbus etc. The tourers started to go to research topographic points of involvement to loosen up their heads. Tourism is the motion of people from their topographic point of abode to another for a short period of clip to see a topographic point of involvement or come back on the same twenty-four hours. The motions of people from one topographic point to another on a impermanent footing have made large alteration and comfort to the humdrum lives of the human being.

After independency, people easy started to travel within the state and around the univ

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erse. The motion from one topographic point to another has brought pleasance to travellers ' head and it has made the visited topographic point earn income from the travellers. It is an excess income earned from people populating out of the metropolis. The disbursement of people coming from another metropolis or topographic point has made the local and aliens invest money in touristry related concerns. About, every state enjoys the money infused by touristry to its economic system as touristry is of import to every state of the universe. The tourers bring forthing states authoritiess gave more prominence to touristry. Some of the authoritiess have established even ministries to its touristry industry development. There are two types of touristry based on the topographic point of travel. They are:

  • Internal Tourism
  • International Tourism

Internal Tourism:

The people of a state traveling within its ain state are called internal tourers. The tourers may non necessitate a passport and a visa to travel in their ain state. The tourers finishs may make full up during weekends and public and mercantile vacations.

International Tourism:

The tourers move from one state to another to see attractive topographic points. The tourers may necessitate passports and visas to go to another state. In international touristry money comes from one state to another. The foreign currency motion from one state to another makes the attractive finishs richer in foreign exchange.

The emotional comfort to the heads of tourists/travelers has made a large impact to touristry industry. The emotional comfort obtained from the attractive topographic points and civilizations ha

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made a positive attitude to the travellers to go more. Besides, it has made the non-traveler to actuate to travel to topographic points to witness the freshness and to analyze difference civilizations. When non-traveler starts traveling from his/her topographic point to another topographic point, it makes the alteration in his/her humdrum life manners with clip gradually it has become a wont to see topographic points of involvement during vacations. It says now humans existences are esteeming each other more than earlier.

The human existences have realized that there are other civilizations to travel approximately and they are portion of the universe society. Besides, they would wish to appreciate the difference created by the nature. The tourers experience and appreciate the different life manners. The touristry is the fastest turning industry in the universe. The universe touristry is traveling easy with the down bend in the universe economic system. The universe touristry will come to its full potency with the betterment of the universe economic system. International touristry brings foreign exchange to the state.

It supports the balance of payment of a state. It non merely brings foreign exchange to the state but it provides occupations to the locals. Besides, the state will better the substructure installations to ease the touristry industry. The touristry makes the universe smaller as tourers go to accessible parts of the universe it makes the exchange of thoughts, goods and services etc. When the universe shrinks with touristry the civilizations mingle with each other and barriers are easy removed to ease each others demands. The modern touristry is the infinite touristry which will get down in 2012. There are already clients to travel on the infinite trip.

Sri Lanka Tourism has the right environment to turn to its possible. Sri Lanka Tourism has its man-made and natural attractive forces and professionals to turn to its possible. Sri Lanka has become one of the safe finishs to see. The travel consultative issued by states such as United States of America, France etc. were against Sri Lanka. Their authoritiess were reding non to see Sri Lanka and they stated that `` sing Sri Lanka is at your ain hazard '' .

Sri Lanka Tourism suffered its image because of cultural struggle in its state. Earlier, we did non acquire a good patronage i.e. we did non acquire the rich tourers as the Sri Lanka was non a safe finish to the rich tourers to see. Therefore, the bulk of the tourers were non the flush category. Therefore, we would hold received some tourers but they are non high Spenders ' on their circuit to destination Sri Lanka. This is non good to Sri Lanka Tourism as the tourers should pass in Sri Lanka and do Sri Lanka earn more income through touristry.

Sri Lanka Tourism is one of the pillars of GDP and it contributes 6 % to the GDP.

For the past few old ages, there are a batch of tourers reachings from non-English speech production ( English is non their native linguistic communication ) states ( about 70 % of tourers - from 2005 to 2009 ) . There are tourers from

6 native English speech production states and they contribute 30 % of reachings.

Sri Lanka authorities does non hold a plan to better the foreign linguistic communication talking and/or composing professionals of Sri Lanka Tourism to do the communicating more effectual in tourers ' native linguistic communications.

Effective communicating accomplishments in foreign linguistic communication will do the listener/receiver confident to see Sri Lanka and satisfied client will travel back and direct more tourers to Sri Lanka. The " word of oral cavity '' publicity is a really powerful selling tool.

Communication

In a communicating there must be at least two people. One is the individual who creates and sends the message and the other is the individual who receives the message. There are at least two people one is the transmitter and the other is the receiving system.

Simple Communication Process

  • Receiver
  • Message
  • Sender

Figure:

The above communicating procedure is a simple procedure of communicating. There are many other elements in a more sophisticated communicating procedure.

The miscommunication or communicating spread exists from the clip of male monarchs i.e. one message stated kill him non but the comma ( , ) was kept in a incorrect topographic point, because of this the reader ( receiving system ) misinterpret the message and the male monarch was killed. Later, the transmitter stated that he ordered them to non to kill but at that clip one of import human being of female parent Lanka was killed. The miscommunication makes the receiver understand different information ( which was non meant by the transmitter ) .

Background

Some centuries ago, some affluent people started to go from one topographic point to another to research attractive topographic points. Some of the flush people with involvement in other topographic points travelled by land, sea, and air to beautiful topographic points in the universe i.e. Titanic rider ship sailed across oceans hundred old ages ( 100 ) ago. The tourers have visited Sri Lanka from many parts of the universe.

The island was known for its beautiful topographic points long ago as Arabs, Portuguese, Dutch, English etc. visited the Eden island. After independency in 1948, the barriers were taken out to see to and travel out of the state. After independency the people ne'er thought of traveling to other topographic points instantly, may be because of fright of non credence in other states. The fright of disaffection bit by bit decreased with the development of trade and commercialism. The people started to travel from their state to another because of trade of commercialism to discourse, market, select, purchase etc. The business communities heard and saw the attractive topographic points while they are on concern.

It made them see the states with topographic points of involvement once more and once more, bit by bit business communities developed their visit to double purpose trips, the rule ground is to make concern and the secondary ground is to see the topographic points of involvement ( when clip permits ) . After about two decennaries of independency, the business communities started to see the states with attractive topographic point with their households to demo where they were sing and enjoy topographic points of involvement

with more trim clip to bask more of the visit. Then, bit by bit the people started to see the topographic points of involvement with the motivation of sing merely, the construct of visit to attractive topographic points developed in mass graduated table, so, the touristry bit by bit started to engraft its roots in people 's head. The people learnt the importance of travel to different topographic points.

The people learnt how to loosen up their head by traveling to new topographic points of attractive force. They learnt that loosen uping is non merely remaining in their places. The people realized after humdrum work, they need a interruption to review to work expeditiously and efficaciously. The people would wish to go after a long period of work and retired people want to loosen up and alleviate their emphasis. The visit of topographic points would likely equilibrate the work and emphasis. The touristry industry will be affected due to economic societal agitation, peace, recession and roar of a state and universe at big. When the universe economic system is dining the touristry industry will hold a batch of concern

Sri Lanka Tourism has a large end to accomplish in touristry reachings. There are few occasions where Sri Lanka Tourism has achieved more than 500,000 tourers. Soon, Sri Lanka Tourism is acquiring ready by doing the necessary substructure to suit the 2.5 million tourers reachings yearly, by the twelvemonth 2016 ( Mahinda Chintana 2010, p.94 ) .

Sri Lanka Tourism has an acclivitous undertaking of accomplishing 2.5 million tourers ' reachings yearly from twelvemonth 2016 onwards. This figure of tourers ' reachings is about a 500 % addition in tourers ' reachings from present arrival figure.

We have to vie with other states ( specially Asiatic states ) in the universe as all the states are seeking to pull tourers as the gross from tourers help a batch to their balance of payments i.e. Maldives chief income is from touristry. We have to pull tourers to Sri Lanka as about all the states offer best of the services to acquire their tourers to their states.

We continuously acquire a good figure of English talking tourers from the United Kingdom. The United Kingdom is a moneymaking tourers bring forthing market. Some of the European linguistic communication ( other than English talking ) talking tourers do non come to Sri Lanka as expected. These European tourers bring forthing states does non supply a immense income as per their population. We have to happen out the ground ( s ) for their refusal to come to Sri Lanka.

Research Question

The touristry reachings should increase by 500 % to accomplish the Sri Lanka Tourism 's aim of making 2.5 million tourers by 2016. There are many obstructions to accomplish the aims of Sri Lanka Tourism. We have to place the obstructions and take them to accomplish the ends of Sri Lanka Tourism. I assume that there is communicational ineffectualness to pull more tourers from European non-English speech production states.

Are the uneffective communications accomplishments of foreign linguistic communication ( other than English ) competent ( reading, composing, hearing, and talking accomplishments )

professionals less effectual to advance Sri Lanka Tourism and deprive of tourers reachings?

I should be able to happen out the result of consequences. This would propose what stairss should be taken to better the short approachs to better the Sri Lanka Tourism.

Aims

There are four chief aims to my survey. They are chiefly targeted on foreign linguistic communication issues and general betterments to tourism services. They follow:

  • To happen out the importance of foreign linguistic communication competent professionals in touristry trade to larn more of Sri Lanka Tourism in the same foreign linguistic communication for better effectual communicating with native linguistic communication talkers.
  • To happen out the importance of analyzing foreign linguistic communication in its state of beginning for better effectual communicating.
  • To happen out how many staff in the taking 10s travel bureaus ( over ten old ages old ) in Colombo are competent in foreign linguistic communications ( other than English ) and whether they have studied a touristry class ( s ) to work in the touristry industry.

To happen out other accomplishments and "things '' which are necessary to develop touristry ( through the tourers ) .

The first two aims are to do the local professional in touristry industry convey the information or message efficaciously to do the receiving system understand the locals information right and to pull more tourers ( other than UK ) from less tourers bring forthing European states.

Third aim is to acquire cognition of how many prima travels bureaus ( more than ten old ages old ) in Colombo are armed with foreign linguistic communication competent employees and how many have studied touristry related classs. The determination would propose the importance given by the travel agent to foreign linguistic communication speech production tourers.

Fourth aim is to happen out the accomplishments that we can develop. Besides, it is to happen out the other critical things to develop the touristry industry in Sri Lanka. The tourers would be able to uncover the new and old things that are being used or experienced in other states ( visited ) to soothe the tourers.

Sri Lanka is acquiring a batch of tourers from United Kingdom. Sri Lanka Tourism is non acquiring a considerable sum of tourers from other European states. Sri Lanka touristry has to work hard to pull tourers from major tourers bring forthing European states but because of some ground or other merely few Europeans ( other than English indigen ) come to Sri Lanka. It is may be because there is concealed factor ( s ) which keeps us off from pulling tourers from these European states.

The methodological analysis adopted to obtain research informations are secondary and primary informations.

The information would be obtained by Sri Lanka Tourism Development paperss.

Non Probability trying

  •  Purposive or Judgmental Sample: It will do the research more purposeful as merely this class of international European tourers will be able the reply the inquiries to our research
  •  This survey will cover 100 tourers ( from 10 different European foreign linguistic communication talking tourers - other than English speech production ) .
  • Interviews with cardinal sources and foreign linguistic communication competent persons of the

selected travel bureaus and aliens i.e. travel executives, tour leaders etc.

Methods of Primary Data Collection

  • Questionnaire
  • Near ended ( structured ) and unfastened ended inquiry
  • Face-to-face Interview
  • Semi-structured interviews ( with selected tourers merely )

Introduction to effectual communicating and touristry

The communicating is a day-to-day activity people pattern in. The effectual communicating is to do the receiving system understands transmitter 's message content right as possible.

Tourism is motion of people from one topographic point to another for a short period of stay to see a topographic point of involvement or to see and come back on the same twenty-four hours. It states what is touristry, its divisions, its value etc.

Background:

The people started to research to happen new topographic points of involvement from the clip of Vasco da Gama, Christopher Columbus etc. The tourers started to go to research topographic points of involvement to loosen up their heads. Sri Lanka is a popular finish to United Kingdom tourers. We continuously acquire a good figure of English talking tourers from the United Kingdom. Some of the European linguistic communication ( other than English talking ) talking tourers do non come to Sri Lanka as expected. We have to happen out the ground for their refusal to come to Sri Lanka.

Research Question:

Sri Lanka Tourism is non acquiring plenty of tourers from non-English linguistic communication native states.

Are the uneffective communications accomplishments of foreign linguistic communication ( other than English ) competent ( all accomplishments: reading, composing, hearing, and talking accomplishments ) professionals less effectual to advance "Sri Lanka Tourism '' and deprive of tourers reachings?

Aims:

My chief aim is introduced by first Roman missive. I assume that others are secondary aims to develop Sri Lanka Tourism.

  • To happen out the importance of foreign linguistic communication competent professionals in touristry trade to larn more of Sri Lanka Tourism in the same foreign linguistic communication for better effectual communicating with native linguistic communication talkers.
  • To happen out the importance of analyzing foreign linguistic communication in its state of beginning for better effectual communicating.
  • To happen out how many staff in the taking 10s travel bureaus ( over ten old ages old ) in Colombo are competent in foreign linguistic communications ( other than English ) and whether they have studied a touristry class ( s ) to work in the touristry industry.

To happen out other accomplishments and "things '' which are necessary to develop touristry ( through the tourers ) .

Methodology:

There will be secondary and primary informations will be collected to get at a determination. The information will be processed, analyzed, and I will get at decision. I will interview the of import tourers and local touristry professionals inclusive of some of the foreign linguistic communication competent travel agents in Colombo to acquire the information to the research. In the entire procedure I will seek to be impartial to get at a determination.