Nursing Skills and The Delivery Of Care Essay Example

of care as they consume a significant amount of time.

Good communication is not limited to conveying knowledge and information, but also involves actively receiving it through attentive listening. (Rees, 1991) In the practice setting, effective care organization can be improved by carefully listening to the thoughts and feelings of nursing staff and other team members regarding established routines. By incorporating this learned information, modifications can be made to improve the organization of care.

Effective delivery of patient care is dependent on factors such as staffing levels, competencies, and good communication skills among nurses and patients, as well as other members of the multi-disciplinary team. To ensure compliance with the code of professional conduct, nurses must possess good listening skills and acknowledge their own limitations. Patients should be empowered to participate actively in their care, which can be achieved through respectful listening. Furthermore, listening to the views of other members of the multi-disciplinary team can also impact the delivery of care. (UKCC, 2002; Cribb, 1993)

Team members must listen to each other to avoid errors and confusion. Ignoring someone's input disrespects them and could negatively impact the quality of care. Nurses can improve patient care by using their listening skills to build a better relationship with them. Effective listening requires creating a suitable environment with privacy and maintaining eye contact to show your undivided attention (CancerBACUP, 2002). When providing holistic care, every aspect of the patient's needs, including their psychological needs and those of their relatives, must be taken into account.

(Cribb, 1993) Listening skills play a vital role in nursing care, as they can enhance the delivery of care holistically by providing a better understanding of the

patient's feelings, thoughts, and psychological needs. Harteveldt (2002) highlights the importance of listening skills and silence during his wife's palliative care and after her death. Utilizing good listening skills as a method of communication can have a positive and effective impact on the organization and delivery of care. Conversely, the lack of this skill can lead to confusion and other problems, ultimately resulting in poor care delivery. It is imperative to recognize that listening skills encompass multiple factors such as environment and eye contact. Despite this, it often goes unrecognized and undervalued in terms of its importance as a communication skill.

The key to improving the organization and patient care in their practice is for nurses and other members of the multi-disciplinary team to enhance their ability to listen effectively.