Resview Hospital Essay Example
Resview Hospital Essay Example

Resview Hospital Essay Example

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  • Pages: 2 (503 words)
  • Published: June 15, 2018
  • Type: Case Study
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 Mary coordinated corresponding product demonstrations from the different vendors, and she was planning to include the board members in the product evaluations, Jack insisted that the board members were too busy to attend. When the demonstrations were being performed, Jack displayed very little interest in the products. Mary offered to present her findings and recommendations to the members of the board, but Jack insisted that he could handle it himself.

After the board meeting was held, Jack announced that the board had decided to select his friend’s company as a reward for their excellent customer services. It was evident that the board decision was directly influenced by Jack. He managed to utilize his power to drive Mary’s investigation and obtain the desirable results. According to Gary Kukl (2006), “Power involves the capacity

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of one party (the agent) to influence another party (target)”. Based on this description, and analyzing these circumstances, Mary was the target.

But at the same time, Jack applied a great deal of authority to Mary. He persuaded her to include a company for evaluation that did not meet the quality and functionality that were being looked for. He also prevented Mary from doing the corresponding product demonstration to help the members of the board to make the right decision for the institution. Instead, the managed the situation to influence the board in favor of his friend, the president of the Standard company.

Yukl (2006) explains that “a leader with direct authority over a target person has the right to make a request consistent with this authority, and the target person has the duty to obey”. Based on this case study, Mary

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was affected by coercive power, since she was manipulated by the agent; and, at the same time, this behavior implied being affected by legitimate power, since the target person complied with the mission because she believed that the agent had the right to make the request, and the target the obligation to comply.

The members of the board were influenced by Jack, who could be perfectly associated with expert power. The target, on this case the board, complied because they believed that the agent had especial knowledge about the best way to do the research. At the same time, Jack can be associated with having information power which is an important source related to managing data that is not accessible to subordinates or peers. To have more influence over the decision, Mary should have expanded the detailed report to emphasis in her recommendations, and should have insisted in the deficiency of Standard software product.

Mary should have found the way to let Jack know, in a polite way, that she was aware of his evident referent power. Bibliography This assignment (paper) represents my (our) own work. I (We) have not incorporated into this assignment (paper) any unacknowledged material from the work of another person, including papers, words, ideas, information, computer code, data, evidence-organizing principles, or style of presentation taken from the Internet, books, periodicals, or other sources. Signature(s)

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