Digital Convergence – Processing and Transfering Data
Digital Convergence – Processing and Transfering Data

Digital Convergence – Processing and Transfering Data

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  • Pages: 8 (4006 words)
  • Published: October 15, 2017
  • Type: Research Paper
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Digital convergence ( DC ) is the proliferation of information in digitized signifier ( spots ) and the efficient flow of information in the digital web. Digital convergence is the assorted ways in which digitized informations are processed and transferred . The Knowledge economic system is driven by DC where digital systems are embedded ubiquitously in the concern processes that assist the users to interchange information, shop and entree informations, collaborate, communicate, learn and trade in existent clip.

The digital information can besides be accessed from and stored in a distant location which supports workers that are nomadic and/or located in distant locations. DC is facilitated by cyberspace, entree webs ( like 3G,4G, radio LAN, wireless broadband ) and high web connectivity ; taking a rush in virtualization of calculating and storage maps of digitized informations. Easy communicating, information exchange and coaction made possible over the planetary digital web with the assistance of Digital Convergence has caused a rush in Cloud Computing ; which is where digitized informations, computational platform and substructure to calculate enabled by the digital platform is stored in the cloud '' - outside the walled premises of the organisation on a sharable platform.

Digital Convergence is the current tendency in Pervasive Computing which follows the mantra of entree to information anyplace, anytime. Gartner Research states that worldwide cloud services gross enabled by digitized informations is estimated to transcend $ 56.3 billion in 2009, which is a leap of 21.3 per centum from the $ 46.4 billion spent on the cloud last twelvemonth. Furthermore, Gartner analyst p


redicts by the twelvemonth 2013, the Cloud service gross will make $ 150.1 billion. Hence, Digital convergence ( DC ) is an of import paradigm in information engineering. Theory of digital options suggests that IT indirectly supports legerity by offering houses with digital options, which are described as a set of IT-enabled capablenesss in the signifier of digitized work procedures and cognition systems. This theory emphasizes that IT enhances the range and profusion of a house 's cognition and it is processed to assist the house better its legerity i.e. its ability to sense and respond to environment alteration.

The term 'digital options ' denote that a house may use its IT-enabled capablenesss in the signifier of digitized work processes to emerging chances, or they may stay fresh depending on the dynamic capablenesss of a house. In a dynamic environment ; competitory advantage is short lived ; hence houses continuously generate competitory actions to accomplish series of short term competitory advantage and houses with greater figure and assortment of competitory actions achieve competitory place. Attempts have been made to place the factors that lead to competitiveness but there are no formal empirical survey so far that investigates the nexus between Digital Convergence and competitory advantage.

Research justification and research inquiries Dynamic capablenesss of a house are composed of Adaptive, Absorptive and Innovative capableness. Prior research has shown that Knowledge sharing and absorbent capableness of the house ( ability and motive of the house 's employees to use cognition ) improves innovation capableness of the house  . Review of the old IS research suggests that continuously

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bring forthing competitory actions, Knowledge Management and Agility is of import in accomplishing competitory place but there has been no formal empirical survey that examines the function of invention capableness in bettering house 's concern procedure legerity and the function of Digital Convergence in leveraging invention capableness in competitory actions.

There have been several calls for research to analyze relationship between Organizational capablenesss, Agility, digital systems and competitory actions. The specific research jobs include analyzing the relationship between digital systems and competitory actions and Firm and web capablenesss for leveraging digital systems in competitory actions and analyzing what IT capabilities are critical to concern success in modern-day digital environment? .There has been call for research to analyze the following moving ridge of mobile calculating including Digital Convergence that enables organisations to: mobilise information, portion the information, develop new signifiers of organisational construction, capableness, and legerity .

  1. Does Innovation capableness of the house aid in doing a house more Agile?
  2.  What function does digital convergence drama in act uponing the strength of the proposed relationship between Innovation capableness and Agility?
  3. Does Digital Convergence aid in developing the digital coaction ( both external and internal ) ?
  4. What function does location of the spouse drama in constructing the invention confederation web or in other words Digital confederates of a house are more locally spread / more globally dispersed / are they slightly every bit dispersed between local and planetary locations?
  5. Digital Convergence inhibits or facilitates Digital coaction between spouses that are local and planetary?
  6. Does Digital Collaboration ( like between rivals ) have any function in determining concern procedure legerity?
  7. Bettering the concern procedure legerity of the house makes the house more competitory?
  8. Which type of digital coaction is perceived to be the most valuable for endeavor 's invention activities?

Literature Review

Digital convergence

Prevalence of digitized information has resulted in Digital Convergence ( DC ) . The Digital web today is connected with IP phone, IP camera, IP Television, Point of sale systems, digital acquisition devices, portable medical and other engineerings that provide incorporate communicating and coaction tools even to those workers who are nomadic. When all media is digital... Bits co-mingle effortlessly. They start to acquire assorted up and can be used and re-used individually or together. or in other words DC makes usage and reuse of information easier. The definition of digital convergence ( DC ) has evolved over clip. The assimilation of constructs on Digital Convergence from the reappraisal of literature is outlined below. In the twelvemonth 1977, Japan 's NEC Corporation foremost defined DC as communications unifying with computing machines.

Digital convergence requires omnipresent and powerful computing machines that can manage communications with digitized content  . DC is the convergence of content ( character, sound, text, gesture, image into a spot watercourse ) and convergence of transmittal ( spots can be managed and transmitted rapidly and expeditiously and in big volumes ) enabled by distributed computer science and internetworking  . DC can besides be classified as Network convergence: Fixed to mobile convergence ( FMC ) is the seamless distribution of digitized content over nomadic and fixed engineerings enabling the prostration of boundary

between fixed web operator and nomadic web operators. It provides entree to the digitized service irrespective of location and device.

FMC means that a individual device can link and be switched between wired and wireless webs. . Digital convergence can besides be viewed as Business Process convergence or integrating: It is the ability to stand for sound, picture, text and other media in digital signifier, manage this rich digital content and bind it to transactional capableness and synergistic services  .For e.g. In a physician 's office the patient signature can be captured digitally, all the concern minutess like patient programming, recording of the information about the process performed and the rate for the services performed, payment aggregation, treating for insurance claim, patient medical records can be managed digitally and subsequently those records can be accessed by direction to track the public presentation of the clinic expeditiously.

Besides the concern procedure convergence can assist concern supply personalized synergistic merchandises for the consumers. DC is the ability to incorporate and meet enterprise broad concern procedure with individual point of entree to it, 24x7, where digitized informations are stored in a shared depository and managed by endeavor broad package like the Enterprise resource planning ( ERP ) package. DC is Device convergence where same digital device can be used for multiple signifiers of digital content used for complementary services like nomadic phone can be used as picture participant, music participant, and sound recording equipment, GPS, electronic mail and web hunt. It is defined as the convergence of calculating, communicating and consumer electronics.

In the current scenario, future digital convergence means bring forthing digital environments that are cognizant, receptive and adaptative to worlds connected in a web. The interacting computational devices connected to such permeant, human-centred computer science web are able to pass on with each other . Digital convergence can assist working from place, conduct unrecorded meeting without going utilizing picture conferencing. Based on Past research, Digital convergence can be summarized as convergence of:

  • digital content,
  • network/transmission,
  • concern process/service,
  • digital devices
  • substructure back uping permeant computer science.

Invention Capability

Past research on Innovation capableness of a house has concluded that it includes the ability of the house to hold merchandise invention capableness, procedure invention capableness and market invention capableness which are summarized below. The function of environmental invention capableness and organisational invention capableness in determining house legerity has non been studied so far.

Product Innovation capableness: Invention capableness is the ability to develop new merchandises or services  , ability to be first mover in the market and ability to present more new merchandises than other houses  . Process Innovation capableness: This is the ability of the house to develop new methods of production , develop new organisational signifiers  , seek new and fresh solutions to jobsand to detect new methods and beginnings of supply .

Market Innovativeness: This is the ability to place new markets . Administration for Economic Co-operation and Development ( OECD ) is headquartered in Paris and administers Community Innovation Survey ( CIS ) . The Community Innovation Survey ( CIS ) was updated late in the twelvemonth 2008 and it lists Organizational Innovation Capability and Environment

Innovation Capability as new steps for innovativeness . Innovation studies were foremost experimented with in several Western European states but have since been conducted in many other states including Canada, all EU states, Switzerland, Russia, Turkey, Australia, New Zealand, South Korea, South Africa and most Latin American states.

Organizational Innovation Capability

As per the CIS 2008 , organisational invention capableness is the ability of the house to hold new organisational method in the concern pattern. The new methods includes new concern patterns for organizing work or processs ( i.e. supply concatenation direction, concern re-engineering, thin production, quality direction, education/training systems, etc ) , new cognition direction systems to better usage or exchange information, cognition and accomplishments within and outside the endeavor,

New methods of workplace administration for administering duties and determination devising ( i.e. first usage of a new system of employee duties, squad work, decentralization, integrating or de-integration of sections, etc ) and New methods of organizing external dealingss with other houses or public establishments ( i.e. first usage of partnerships, outsourcing, confederations or sub-contracting, etc. ) Environmental invention capableness: As per the CIS 2008  , this is the ability to bring forth new or significantly improved merchandise ( good or service ) , procedure, organisational method or selling method that generates environmental advantage compared to options.

Commonwealth of independent states 2008 besides suggests that house selling invention capableness of a house includes ability to do important alterations to merchandise design or packaging, ability to develop new media or techniques for merchandise publicity, develop new gross revenues channel and develop new methods of pricing goods. Product Innovation capableness besides includes the ability of the house to develop merchandises adaptative to the demands of the client. Process invention capableness includes ability to develop new or improved supporting activities for concern procedures and ability to supply new method of supplying staff public assistance ( employees are provided inducements and encouraged to act in fresh and original ways ) and cardinal executives are encouraged to take new hazards.


Knowledge Management ( KM ) theory and the Science of fight suggests that KM improves competitory place by bettering productiveness, legerity, invention and/or repute - PAIR . In dynamic markets knowledge assets go critical as a beginning of competition. Along with KM, greater Agility will engender superior organisational public presentation .Entrepreneurial legerity ( the ability to expect and proactively take competitory actions ) and Adaptive legerity ( the ability to sense and react to alter ) are both important forecasters of sustainable competitory advantage . There is besides important relationship between sustainable competitory advantage and profitableness.

Dynamic capablenesss: In fast evolving markets, competition is a traveling mark and houses should hold dynamic capablenesss to derive competitory advantage  . Pulling on old research findings, Dynamic capableness is composed of adaptative capableness, absorbent capableness and advanced capableness. Review of literature has defined Competitive action externally directed, specific, and discernible competitory move initiated by a house to heighten its comparative competitory place . Previous research has concluded that Knowledge Assets, Agility, Dynamic capableness are of import for being competitory but the cardinal inquiry that this survey investigates the relationship of digital convergence with

Innovation capableness, constructing invention co-operation, Business Process legerity and competitory advantage.


The different types of Agility identified in the literature are: Operational ( internally focused enterprise ) , Partnering ( Supply concatenation enterprise ) and Customer ( demand side inaugural )  , Entrepreneurial and Adaptive, Strategic , Business-Process . Operational legerity has been defined in the literature as the ability to sense and seize concern chances rapidly, accurately, and cost-efficiently. Customer legerity is the ability to accommodate to clients, place new concern chances and implement these chances with clients ; and the function of IT in client legerity is to ease the development of practical client communities for planing new merchandise, feedback and testing. Partnership legerity: is the ability to leverage spouse 's cognition, competences, and assets in order to place and implement new concern chances. Individual houses do non hold all the resources required to efficaciously vie and value creative activity for the house can be leveraged better through pooling of assets between spouses. The function of IT in partnering legerity is to back up Inter organisational webs for coaction, communicating and integrating of concern procedures.

Organizational legerity is of import for concern success  . Agility of an organisation is significantly determined by the operational ability of the organisation. Greater legerity is achieved when the Inter-organizational system used has a undertaking and strategic tantrum, has been assimilated into the organisation and the system is adopted web broad. Organizations that are nimble i.e. to be able to take competitory actions continuously perform better than organisations that do n't . Business-processes legerity can be classified as: process-level legerity, which is how rapidly an organisation can add new capablenesss into its standard procedures ( E.g. how rapidly a company can get AJAX capableness into its telling procedure ) ; and transaction-level legerity, which measures the how good the organisation is in custom-making capablenesss for single client minutess ( For illustration, how good a company can custom-make AJAX telling capableness to include bar-code label on the box, an RFID ticket on a certain type of container, and paper bill with majority charge based on the single dealing with a client ).

Theory and Propositions

Resource based position ( RBV ) of the house suggests that valuable, rare, inimitable and non substitutable ( VRIN ) resources and capablenesss as the beginning of competitory advantage. The extension to this is the theory of Dynamic capablenesss. This theory emphasizes that development of organisational capablenesss over the clip and their changeless reclamation by direction influences can be a beginning of competitory advantage. In contrast to the earlier position that IT substructure and IT investing provides the beginning of competitory advantage, dynamic capablenesss theory emphasizes that consistent development of the capableness to use IT, allows houses to be flexible and innovate continuously, looking put for emerging chances, and offseting menaces from rivals to assist determine a superior house .

Theory of capableness province competition lists Dynamic capablenesss, nucleus competences and resources as a footing for superior public presentation of a house Harmonizing to the Dynamic capablenesss theory it is non merely the handiness of resources that affair, but besides the high public presentation

modus operandis runing inside the house and embedded in the house 's procedures that utilizes them .

The theory proposes that a house 's IT application can be imitable across houses but the house 's capableness to use IT strategically can be inimitable. Based on this theory the invention capableness of a house can non be easy replicated by other houses and will assist the house achieve competitory advantage.

Invention was described by Schumpeter ( 1934 ) as development of new merchandises, new methods of production, new beginnings of supply, gap of new markets and new ways of forming concerns. As per OECD 's CIS 2008 study invention ability is the ability to implement new or significantly improved merchandise ( good or service ) , or procedure, a new selling method, or a new organizational method, or a new environmentally friendly merchandise or procedure in concern patterns, workplace administration or external dealingss. It has been suggested that house 's extremist or incremental invention drives the house to react to market alterations and chances . This survey investigates this through empirical observation by suggesting the followers.

Proposition 1: Invention capableness will be related to Organizational Agility

Digital systems are permeant and can do cognition accessible through intranets, digital cognition depositories and databases and can do the cognition richer by picture conferencing and digital collaborative installations. Digitization offers houses important chances to accomplish greater legerity. Digital convergence allows for transportation of digitized information in different ways. Information theory provides wholly rational accounts for competitory action: those who have the information will be most cognizant, motivated and capable of reacting. ICT usage on Multifactor productiveness ( MFP growing ) are typically linked to houses ' experience in invention. It has been suggested that several steadfast capablenesss like the house 's digital platform is an of import enabler of legerity. Thus this survey proposes that Innovation Capability will drive legerity more for houses that have Digital convergence than for houses that do non.

Proposition 2: Relationship between Innovation capableness and organisational Agility will be moderated by digital convergence

Firms that have digitized their procedure have digital options that can assist make new channels to entree clients, construct real-time integrating within supply concatenation web, addition efficiencies in internal operations and offering new digital merchandises or services . This survey proposes that houses that have digitized their procedures will hold digital convergence that can assist digital coaction with clients, other members in the supply concatenation web, other houses in the industry, rivals and other houses within the endeavor ; both locally and globally.

Research Design

Data Sample

The proposed research theoretical account will be through empirical observation tested utilizing a information gathered from directors of companies. The mark answering list will be compiled from the Dun & A ; Bradstreet database dwelling of big organisations both public and private operating in North America that has a certain degree of market uncertainness and competition. As per OECD 's definition there are two types of invention intensive industries consisting of a ) High tech industrial companies like Manufacturing and B ) companies that provide knowledge intensive services like IT consultancy, Telecom services, Banking and Financial, Retail, Insurance,

Health Care, Education etc.

The diverse sample from both the populace and the private sector will assist increase the generalizability of the consequences from this survey. The focal point of this survey is digital convergence. Although the rush in digital convergence with variable strength is seen across all industry sectors and all size houses ; this survey focuses on medium to big companies with big figure of employees. The ground being, for big size companies the handiness of finance makes it easier to put in digital systems.


A pilot survey with IS faculty members and alumnus pupils will be conducted for the preliminary appraisal of the proposed graduated table for each concept and to place equivocal inquiries and instructions. Cronbach 's alpha ( a ) coefficient will be computed for each multi point graduated table to prove for dependability. Alpha greater than 0.7 is by and large considered to be acceptable dependability.
It is of import to measure the prejudices that consequences from utilizing a individual method, a mail study administered at a individual point in clip, to mensurate the concepts proposed in this survey due to Common Method Variance ( CMV ) . The Harmon 's one factor trial will be used to measure CMV.

Measures are being taken to arouse information about all the variables that are being studied. Whatever possible bing graduated tables will be used but new graduated table to mensurate digital convergence will be developed. A seven point likert graduated table ( 1= really Weak, 7=Very strong ) was used to mensurate the concepts. This survey adapts the antecedently validated graduated tables used in the yesteryear to mensurate organisational invention capableness  . The altered graduated table in the survey consists of: Product invention which has 3 inquiries, Process Innovation has 4, organisational invention has 4, Marketing invention has 4 and Environmental invention has 2 inquiries as shown in the Appendix.

Digital Collaboration for invention is active engagement with other endeavors or non-commercial establishments on invention activities utilizing a digital platform. This type of coaction does non necessitate for the confederate to profit commercially. Pure undertaking out of work with no active co-operation is excluded in specifying digital coaction for invention. The step is adapted from the OECD community invention study, 2008. It consists of choosing the different types of confederates and their location as shown in Appendix.

Eight steps of concern procedure legerity was used from a antecedently validated instrument which was developed based on conceptual model provided by anterior research . These points measure how rapidly and good the houses can set about cardinal concern actions such as reacting to alterations in aggregative demand, custom-making a merchandise to a specific client or market, reaction to new merchandise or service launches by rivals, alteration monetary values or merchandise mix, travel into or retrench from markets, follow new procedure and redesign the supply concatenation.

Small empirical work has been done on Digital Convergence and this proposal synthesizes constructs from the current IS literature on Digital Convergence to assist develop the operationalization of the Digital convergence Construct.

This survey proposes interrupting down DC into 6 first order concepts dwelling of content convergence, transmittal convergence, Network

convergence, Business Process convergence or integrating, Device convergence and Pervasive digital environment ; which will be easier to operationalize. The Following measure will be operationalize these variables, transform the propositions into formal hypotheses for the intent of empirical testing.

This survey proposes to mensurate competitory place of a company based on public presentation of their company relative to their major rivals utilizing a seven-point Likert graduated table ( 1-significantly decreased, 7= significantly increased ) in footings of: Market portion, Gross saless volume and Customer Satisfaction. The consequences from the ego reported will be validated by ciphering correlativity with the consequences from accounting related steps available from Financial Reports. Previous literature supports the usage of accounting steps such as - Tax return on Gross saless ( ROS ) , Return on Assets ( ROA ) frequently used as placeholder for efficiency, operation income to mensurate a company 's place to vie

Datas Analysis

This survey proposes to utilize PLS to gauge the research theoretical account as it is common in behavioural literature to utilize multiple point steps for latent concepts. Path theoretical account utilizing PLS will be used for construing the chief consequences of this survey because this survey uses perceptual steps coming from one respondent for concepts that require multiple point indexs.

Significance of this research

Invention and Agility are seen as being of import across many industries, particularly those operating in a dynamic and globally competitory environment. The impact of Digital Convergence upon a house 's ability to vie in such an environment has of import deductions for directors. The relationship between Innovation capableness and Business Process Agility has non been studied through empirical observation in context with competitory advantage. The consequences from this proposed survey can supply counsel to directors to reply inquiries like: Should directors develop environmental invention capableness, organisational and selling invention capableness to derive more Agility?

Should Managers put in digital convergence for constructing digital coaction for invention? Is at that place any addition in coaction for invention ( even with rivals ) in bettering house legerity? Does concern procedure legerity provide competitory advantage for big companies? Will the benefit in developing invention capableness addition by investing in Digital Convergence?

This proposed survey is of import to research workers as it adds to the turning organic structure of literature associating a Firm 's capableness and Agility. It draws from resource-based position of the house and dynamic capableness theory to explicate the relationship between house 's invention capableness and its competitory public presentation. This survey provides an empirical trial of relationship between concern procedure legerity and fight. The survey besides provides designation of Digital Convergence. Finally, the consequences of this proposed survey is of import to respondents as it answers if the purchase of invention capableness for competitory advantage is contingent on investing in Digital Convergence.