Business Process Reengineering Flashcards, test questions and answers
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What is Business Process Reengineering?
Business process reengineering (BPR) is a method of organizational change that focuses on streamlining and improving the efficiency of business processes. It involves redesigning existing processes to make them more efficient and eliminate redundancies, and then implementing new practices that better serve customers and improve overall performance. BPR can help organizations reduce costs, increase revenue, and become more competitive in their industry.The goal of BPR is to reduce waste, both in time and resources, while improving customer satisfaction. In order to achieve this goal, organizations must first identify areas within their business processes that could benefit from reengineering. This could involve analyzing existing systems for opportunities to automate or streamline tasks or examining customer feedback to identify areas where improvements can be made. Once the desired changes have been identified, the organization must develop a plan for implementing them by mapping out the new process step by step. This plan should include clear objectives for each step as well as deadlines for completing each task within the process.Once these changes have been implemented, organizations should closely monitor their performance over time to ensure that they are achieving the desired results. Additionally, it is important for organizations to stay up-to-date with changing trends in technology and customer preferences so they can continue making adjustments as needed in order to remain competitive in their industry. By regularly assessing how well its processes are performing against objectives set during BPR implementation, an organization can ensure it remains efficient and profitable over time.