Quality Function Deployment Flashcards, test questions and answers

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What is Quality Function Deployment?

Quality Function Deployment (QFD) is an analytical tool that helps businesses create products and services that meet customer needs. It is a process of translating customer requirements into development activities, providing focus for the product design team and helping to ensure that the design meets customer expectations. QFD works by analyzing customer requirements against the capabilities of your development team, allowing you to identify areas where improvements can be made.At its core, QFD uses a series of matrices to capture and visualize customer requirements in terms of their relative importance. These matrices help identify which features are most important to customers as well as how they should be designed in order to meet those expectations. Through this process, engineers are able to develop products and services with a high degree of accuracy and quality. Additionally, QFD allows companies to reduce costs associated with wasted resources while ensuring the highest level of satisfaction from customers. QFD integrates multiple disciplines including engineering, marketing, manufacturing and quality assurance in order to ensure that all aspects necessary for product/service development are considered before any decisions are made. This comprehensive approach enables companies to improve product/service designs while assessing risks associated with market acceptance prior to launch or implementation. Finally, QFD can help organizations save time and money by allowing them to make informed decisions quickly without sacrificing quality or integrity throughout the design process. By involving key stakeholders from different departments into one cohesive unit early on in the life-cycle stages helps eliminate any potential roadblocks further down the line resulting in faster turnarounds for projects – fulfilling customer needs more efficiently than ever before.