Introduction
Background
The globalization has led to a growing need for increased collaboration among employees from different backgrounds in non-profit and profit organizations. Embracing diversity is crucial for these organizations to thrive in the global market.
Workplace diversity is now a major concern for public relations managers and human resource managers in large economies. This holds true for the economy of the United States of America, where many companies have positioned themselves as supporters of workplace diversity and diverse communities since the 1990s. This push towards a diversified workforce has come as a result of the growth of service sector careers, investor relations, and a genuine ethical approach in business. In the workplace, employees can have varying or similar cultural backgrounds, ages, physical abilities, religions, genders, sexual orientations, and races.
In the workplace, diversity is evident in differences among empl
...oyees, including their gender, psychological and social traits, biases, and viewpoints. These factors create various challenges within the work setting. One significant challenge is the ongoing wage gap between male and female workers. Assessing diversity within a company can occur at different levels, such as the management team, project team, boardroom, and shop floor.
Phenomena such as job segregation and wage gap can indicate inequality within an organization.
Current Situation
The importance of valuing diversity is essential for organizations in the present time. Workplaces across all sectors are experiencing a fast growth in diversity. Studies show that in the United States of America, 25% of the population comprises foreign-born individuals or members of minority groups.
Predictions indicate that about 65 percent of upcoming job opportunities will be taken by women. The prosperity of businesses and organizations depends on their capacity to function in a
diverse marketplace, including employees from various genders, cultures, ages, races, sexual orientations, religions, and physical abilities. In the present society, it is unacceptable for any organization to engage in discriminatory practices against individuals based on their diverse backgrounds. With globalization shrinking our world, human resources have become the most mobile aspect in the labor market. Consequently, every organization's human resource management department must acknowledge workplace diversity as a means to improve efficiency and effectiveness.
Diversity management is essential for company success, but many companies have not embraced available diversity training courses and programs. A 2003 New York Times article revealed that only 21 percent of people surveyed had participated in diversity awareness programs at work. Consequently, human resource management's efforts to enhance workplace diversity may not effectively reach employees. Additionally, workplace diversity can lead to negative consequences like prejudice, unhealthy competition between groups, and ethnocentrism.
The advantages of workplace diversity can be observed in the opportunities it provides for employees to exchange innovative ideas. Embracing the perspectives of employees from various cultural backgrounds can result in effectiveness. Moreover, when an organization considers a wide range of cultural viewpoints, it can gain a competitive edge (Chanda, 2009).
Problem Statement
The current trend in economies and organizations is to hire a diverse workforce. This is being done with the aim of enhancing profitability and ensuring survival and success in a competitive global environment.
Despite the challenges that workplace diversity brings, such as cultural or religious differences affecting collaboration, organizations must still strive to achieve their objectives. Consequently, employees need to be proficient and competent within their respective departments. Rather than immediately firing employees who face difficulties in cooperation due to workplace diversity,
this study aims to evaluate the impact of workplace diversity on an organization's productivity and efficiency by analyzing previous research.
This study aims to offer recommendations for managing a diverse workforce and fostering collaboration in order to maintain a harmonious workplace environment, despite employee differences.
Challenges Analysis
The impact of workplace diversity on an organization's productivity has been extensively researched at local and international levels. These research findings have significantly enriched the field of Human Resources.
The importance of analyzing workplace diversity issues is to maximize business productivity. However, the current focus primarily revolves around race, gender, and cultural diversity. To effectively address problems related to workplace diversity, it is necessary to broaden the concept beyond gender, race, and culture.
Answering the Questions
The objective of the research is to provide answers to the following key questions:
- How does an organization promote workplace diversity?
- What impact does diversity have on employee recruitment?
- How does a diverse workplace contribute to organizational success?
In addition, how can an organization measure the success of its workplace diversity initiatives?
By answering these questions, appropriate steps can be identified for addressing diversity issues that may hinder organizational productivity. Above all else, it is crucial to establish effective programs that train human resource managers in managing a diverse workforce.
It is crucial to establish an inclusive workplace that appeals to diverse employees who desire a supportive environment. Monitoring staff interactions is vital in comprehending the influence of diversity on productivity. Should conflicts occur, intervention by human resources managers is necessary to steer employees back toward the organization's goals.
Addressing the Problems
A critical evaluation of various research on workplace diversity provides the best insight into solutions for the problems
associated with diversity in an organization. It is evident that organizations strive to earn profits, which is the main objective for most profit organizations. Researchers suggest that employing a diverse workforce is the way to achieve maximum profits in today's marketplace. By employing workers from diverse backgrounds, a company can enhance its productivity. However, if human resource management fails to effectively manage a diversified workforce, it can become disastrous. Therefore, considering workforce harmony is crucial for the progress of a company.
The diversity of a workforce has a significant impact on the productivity of an organization. A diverse workforce fosters innovation and leads to increased productivity. It is crucial to recognize how staff members from different backgrounds contribute to overall productivity. In instances of conflicts, human resource managers should intervene and assist employees in working towards the organization's objectives. By cultivating an inclusive atmosphere for individuals with diverse backgrounds, organizations can attract a varied workforce as people tend to select companies that align with their preferences (Saxena, 2014).
Recommendations
The issue of workplace diversity is a significant concern for HR professionals. The HR department plays a vital role in ensuring organizational productivity. To address the problems associated with workplace diversity, organizations should consider the following recommendations:
- Encourage use of a common language among employees within the workplace.
- Establish open channels of communication between management and employees.
- Implement mentorship and motivational programs.
- Ensure employee satisfaction by addressing any discomfort they may have.
- Foster involvement
and promote teamwork among employees and managers to achieve company goals.
Conclusion
Research on workplace diversity has provided solutions to its challenges. A diverse workforce is valuable in adapting to a changing marketplace and adds significant value to an organization.
The advantages of valuing individual differences in the workplace include gaining a competitive edge and enhancing productivity. It is crucial for an organization's human resource management to effectively handle diversity. This entails establishing a safe and equitable environment where every employee has equal access to opportunities and challenges. Human resource management tools should be utilized to educate all members of the organization about workplace diversity, including relevant laws and regulations. Since most workplaces comprise diverse cultures, religions, races, genders, and sexual orientations, organizations and companies must adapt to these aspects of diversity in order to thrive.
References
- Chanda, A. (2009, February 2). Managing diversity through human resource management:an international perspective and conceptual framework. The International Journal of Human Resource Management,, 20(2), 235-251. Retrieved October 2016
- Saxena, A. (2014, July 14). Workforce Diversity: A Key to Improve Productivity .
Procedia Economics and Finance, volume 11, pages 76-85. doi:10.1016/S2212-5671(14)00178-6
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