Job Characteristics Model Flashcards, test questions and answers
Discover flashcards, test exam answers, and assignments to help you learn more about Job Characteristics Model and other subjects. Don’t miss the chance to use them for more effective college education. Use our database of questions and answers on Job Characteristics Model and get quick solutions for your test.
What is Job Characteristics Model?
The Job Characteristics Model (JCM) is a framework developed by organizational psychologists in the 1970s to better understand job design and its effects on employee performance, motivation, satisfaction and other outcomes. The model proposes that there are five core job characteristics skill variety, task identity, task significance, autonomy and feedback that can be used to assess a given job’s potential impact on an employee’s work experience. It further suggests that when these characteristics are present in a job, employees will experience greater intrinsic motivation leading to higher levels of performance and overall satisfaction with their work. Skill Variety refers to the number of different skills or activities required for successful completion of the job. This can range from operating complex machinery requiring specialized knowledge or expertise through to simple manual labor involving repetitive tasks. Task Identity is about how much each individual task contributes towards completing the whole process; if every task has little relevance then it may not lead to any sense of accomplishment or purpose for employees. Task Significance relates to how important the final outcome is perceived as being by those involved – if it has no bearing on anyone outside of your workplace then it could potentially be seen as less meaningful than something more widely impacting upon society at large. Autonomy describes the level of control an employee has over their own work; do they have complete freedom over their decisions or are they tied into following certain protocols? Finally Feedback looks at whether people receive appropriate responses regarding their contribution such as recognition from management or customer compliments – this provides insight into whether people feel valued for what they do and helps reinforce positive behavior patterns which should ultimately improve performance levels over time.