3. Which of the following is outside the typical characteristics of organizational culture? a. attention to detail b. innovation c. management orientation d. team orientation e. people orientation

c.management orientation More test answers on https://studyhippo.com/chapter-10-organizational-culture/

Fails to give close attention to details Fails to listen when spoken to directly Doesn’t follow through on instructions trouble organizing easily distracted forgetful

Inattention More test answers on https://studyhippo.com/human-development-review/

5. The key characteristic of organizational culture that addresses the degree to which management decisions consider the effect of outcomes on people within the organization is termed a. innovation. b. attention to detail. c. outcome orientation. d. people orientation. e. stability.

d.people orientation. More test answers on https://studyhippo.com/chapter-10-organizational-culture/

Attention To Detail test questions and answers | Get Access To Attention To Detail Flashcards and exam tests

Q: Danny’s boss is apathetic to whether Danny works at home, at the office, or from his beach house. All he cares about is that the project is completed on time, on budget, and with exemplary quality. Which characteristic of organizational culture describes this aspect of Danny’s job? A) low risk taking B) high outcome orientation C) high attention to detail D) low aggressiveness E) high stability

B) high outcome orientation More test answers on https://studyhippo.com/buad309-ch-16/

Q: Which of the following characteristics of an organization’s culture indicates the degree to which management decisions take into consideration the effect of outcomes on employees within the organization? A) attention to detail B) outcome orientation C) team orientation D) people orientation E) stability

D) people orientation More test answers on https://studyhippo.com/buad309-ch-16/

Q: Jean works for Fahrenheit Publishing which is a publisher of scientific journals. The company is dominated by low risk taking and high attention to detail. Jean’s department is committed to high team orientation and provides many team-building activities in which Jean and other department members work together and socialize. Which of the following statements best describes Jean’s department? A) Jeans department is an example of a primary microcosm. B) Jean’s department’s culture is stronger than the dominant culture in the organization. C) Jean’s department has developed a subculture. D) Jean’s department’s culture is undefined. E) Jean’s department’s culture has low stability.

C) Jean’s department has developed a subculture More test answers on https://studyhippo.com/buad309-ch-16/

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Writing Workshop: Effective Professional Communication – Flashcards 10 terms

Lewis Gardner

10 terms

Preview

Writing Workshop: Effective Professional Communication – Flashcards

question

direct and respectful

answer

Emma is writing a letter to her mayor, arguing that the speed limit should be lowered on her street. Which best describes the tone Emma should use in her letter?

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the authors viewpoint on the topic

answer

A clear and effective thesis statement should include the topic of the essay and

question

answer

Read the paragraph. (1) Each state should enact a law that makes wearing seat belts mandatory for all passengers and drivers in cars and trucks. (2) Statistics show that seat belts reduce serious crash-related injuries and deaths by fifty percent. (3) As a result of laws like this in various states, seat belt usage in the United States has dramatically increased in the past thirty years. (4) Some people believe that the government does not have the right to force people to be safe, and that these laws are unfair. (5) The bottom line is that seat belts are proven to save lives; therefore, everyone should be forced to wear one if they want to travel by car or truck. Which sentence is evidence of the author's claim?

question

sentence 1

answer

question

such as teaching students to solve problems creatively.

answer

Read the excerpt from Sameer's letter to his state legislature about funding for music education at his school. Musical training has many benefits, such as helping students think better. Which is the best revision of the underlined portion of the sentence?

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sentence 4

answer

question

when the writer addresses an opposing claim

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Which best describes the counterargument of an essay?

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knowledgeable and respectful

answer

Jesse is writing a letter to his teacher, arguing that her grading system should focus more on class participation. Which best describes the tone Jesse should use in her letter?

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I am dissatisfied with the service I received.

answer

Read the excerpt from Sophia's letter to the manager of an automotive shop. I bring my car to your shop often. This time, however, I am not happy with the service I got. Which is the best revision of the underlined portion of the sentence?

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I do a thorough job

answer

Read the excerpt from Chad's letter to his supervisor at work about receiving a raise. I do a decent job on all of my work and pay attention to detail. Which is the best revision of the underlined portion of the sentence?

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Adding Attention To Detail Feelings

The College Panda 400 Vocabulary – Flashcards 12 terms

Lewis Edwards

12 terms

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The College Panda 400 Vocabulary – Flashcards

question

Contempt

answer

a feeling that someone is inferior or worthless; scorn (33%)

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Mundane

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everyday and dull; boring (22%)

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Naive (adj.)

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showing a lack of experience, wisdom, or judgment (22%)

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whimsical (adj.)

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playful and fanciful; imaginative; childlike (22%)

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antagonize (v.)

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to cause someone to become hostile or unfriendly (20%)

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bolster (v.)

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to support or build up something (20%)

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capricious (adj.)

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impulsive and unpredictable (20%)

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convoluted (adj.)

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complicated or confusing (20%)

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digress (v.)

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to stray from the main topic (20%)

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pragmatic (adj.)

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practical; concerned with usefulness in the real world (33%)

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indulge (v.)

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to give in to desires excessively, esp. with food or drink (20%)

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disparage (v.)

answer

to speak of someone in a disrespectful way; belittle (31%)

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Attention To Detail Business Management Maintaining The Status Quo Meaning And Purpose Quality Assurance Rules And Policies

Ch. 16 Organizational Culture – Flashcards 117 terms

Claire Forth

117 terms

Preview

Ch. 16 Organizational Culture – Flashcards

question

Manuel is a manager for a manufacturing company in which managers are expected to fully document all decisions and in which it is important to provide detailed data to support any recommendations. Also, out-of-the-box thinking is dissuaded. Which characteristic of organizational culture describes this aspect of Manuel's job?

answer

low risk taking

question

Danny's boss is apathetic as to whether Danny works at home, at the office, or from his beach house. All he cares about is that the project is completed on time, on budget, and with exemplary quality. Which characteristic of organizational culture describes this aspect of Danny's job?

answer

high outcome orientation

question

Which of the following characteristics of an organization's culture indicates the degree to which management decisions take into consideration the effect of outcomes on employees within the organization?

answer

people orientation

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Stability is one of the seven primary characteristics that capture the essence of an organization's culture. It indicates the degree to which ________.

answer

organizational activities emphasize maintaining the status quo in contrast to growth

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The key characteristic of organizational culture that addresses the degree to which people are competitive rather than easygoing is termed ________.

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aggressiveness

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Which of the following statements best describes the difference between organizational culture and job satisfaction?

answer

Organizational culture is descriptive, whereas job satisfaction is evaluative.

question

Porco Rosso, an aircraft manufacturer with a strong presence in the United States, is looking to expand its market overseas. The firm currently sells its aircraft to several airlines in the United Kingdom but now wants to establish manufacturing units there as well in order to acquire a bigger share in the European market. Hence, it plans to merge with QueenAir, a British aircraft manufacturer. Which of the following, if true, would weaken the company's decision to merge with QueenAir?

answer

There is a striking difference in the organizational cultures of the two firms.

question

Which of the following statements is true regarding an organization's culture?

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A dominant culture expresses the core values shared by a majority of the organization's members.

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Cultures that tend to develop in large organizations to reflect common problems or experiences faced by the members in the same department or location are often called ________.

answer

subcultures

question

Jean works for Fahrenheit Publishing, which is a publisher of scientific journals. The company is dominated by low risk taking and high attention to detail. Jean's department is committed to high team orientation and provides many team-building activities in which Jean and other department members work together and socialize. Which of the following statements best describes Jean's department?

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Jean's department has developed a subculture.

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________ are indicators of a strong organizational culture.

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Widely shared values

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The primary or dominant values that are accepted throughout the organization are known as ________.

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core values

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Which of the following is most likely to result from a strong organizational culture?

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low employee turnover

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A strong culture should reduce employee turnover because it results in ________.

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cohesiveness and organizational commitment

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A strong culture can act as a substitute for which of the following?

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formalization

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A culture that expresses the core values that are shared by a majority of the organization's members is known as a(n) ________ culture.

answer

dominant

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Rogue Vogue Corp. is an apparel company. To keep up with the latest changes in the fashion industry, the company has to come up with innovative designs and follow strict timelines. The culture of the company values aggressiveness, innovation, and risk taking. The members of the organization accept these cultural values. They know exactly what is expected of them, and these expectations go a long way in shaping their behavior. In addition to this, the culture of the marketing department is outcome oriented and the finance department emphasizes attention to detail. The organizational culture of Rogue Vogue Corp. is an example of a(n) ________.

answer

dominant culture

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Aggressiveness, innovation, and risk taking are called the ________ of the culture at the Rogue Vogue Corp.

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core values

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In addition to the organizational culture at Rogue Vogue Corp., the finance department emphasizes attention to detail. In this example, attention to detail is a part of the ________ of the organization.

answer

subculture

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Based on the information in the scenario, we can say that Rogue Vogue Corp. ________.

answer

has a strong culture

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Aggressiveness is one of the seven primary characteristics of organizational culture that capture the essence of an organization's culture. It indicates the degree to which employees are encouraged to be innovative and take risks.

answer

FALSE

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Attention to detail is a primary characteristic of an organization's culture that indicates the degree to which management focuses on results or outcomes rather than on the techniques and processes used to achieve them.

answer

FALSE

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Individuals with different backgrounds or at different levels in the organization will tend to describe the organization's culture in similar terms.

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TRUE

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Subcultures act to undermine the dominant culture.

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FALSE

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A dominant culture expresses the core values a majority of members share and that give the organization its distinct personality.

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TRUE

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A strong culture tends to reduce employee turnover.

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TRUE

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Big data is an effective decision aid only when it's paired with a consistent and thoughtful culture, one that acknowledges the need for human decision making and individual judgments.

answer

TRUE

question

What are the seven primary characteristics that capture the essence of an organization's culture?

answer

The seven primary characteristics that capture the essence of an organization's culture are: 1. Innovation and risk taking: The degree to which employees are encouraged to be innovative and take risks. 2. Attention to detail: The degree to which employees are expected to exhibit precision, analysis, and attention to detail. 3. Outcome orientation: The degree to which management focuses on results or outcomes rather than on the techniques and processes used to achieve them. 4. People orientation: The degree to which management decisions take into consideration the effect of outcomes on people within the organization. 5. Team orientation: The degree to which work activities are organized around teams rather than individuals. 6. Aggressiveness: The degree to which people are aggressive and competitive rather than easygoing. 7. Stability: The degree to which organizational activities emphasize maintaining the status quo in contrast to growth.

question

Compare and contrast dominant culture and subculture.

answer

Organizational culture represents a common perception the organization's members hold. A dominant culture expresses the core values shared by a majority of the organization's members. Subcultures tend to develop in large organizations to reflect common problems, situations, or experiences faced by groups of members in the same department or location. Subcultures include the core values of the dominant culture plus additional values unique to members of the respective department. If organizations were composed only of numerous subcultures, organizational culture as an independent variable would be significantly less powerful. It is the "shared meaning" aspect of culture that makes it such a potent device for guiding and shaping behavior.

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Describe the characteristics of a strong culture.

answer

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"Formalization and culture are two different roads to a common destination." Explain the statement.

answer

High formalization creates predictability, orderliness, and consistency. A strong culture achieves the same end without the need for written documentation. Therefore, we should view formalization and culture as two different roads to a common destination. The stronger an organization's culture, the less management need be concerned with developing formal rules and regulations to guide employee behavior. Those guides will be internalized in employees when they accept the organization's culture.

question

Discuss the difference between strong and weak organizational cultures and discuss the effect that a strong culture can have on an acquisition or merger.

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Strong cultures have a greater impact on employee behavior and are more directly related to reduced turnover. In a strong culture, the organization's core values are both intensely held and widely shared. The more members who accept the core values and the greater their commitment to those values is, the stronger the culture is. A strong culture will have a great influence on the behavior of its members because the high degree of sharedness and intensity creates an internal climate of high behavioral control. One specific result of a strong culture should be lower employee turnover. A strong culture demonstrates high agreement among members about what the organization stands for. Such unanimity of purpose builds cohesiveness, loyalty, and organizational commitment. These qualities, in turn, lessen employees' propensity to leave the organization. In recent years, cultural compatibility has become the primary concern. All things being equal, whether the acquisition actually works seems to have more to do with how well the two organizations' cultures match up. The primary cause of failure is conflicting organizational cultures, when people simply don't match up. Therefore, when considering an acquisition or merger, management would need to carefully evaluate the cultures of each organization.

question

Which of the following statements is true regarding the functions of culture in an organization?

answer

It conveys a sense of identity for organization members.

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When formal authority and control systems are reduced, the ________ provided by a strong culture ensure(s) that everyone is pointed in the same direction.

answer

shared meaning

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In ________ organizations, the lack of frequent face-to-face contact makes establishing a common set of norms very difficult.

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virtual

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Which of the following statements is true regarding the establishment of the organizational culture and its effects on the organization?

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Culture acts as a control mechanism and guides the behavior of employees.

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________ refers to the shared perceptions organizational members have about their organization and work environment.

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Organizational climate

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Grace works for a pet store where everyone is committed to the happiness of the animals. Often employees, bosses, and hourly workers alike come into the store "off the clock" and spend time training the animals. Everyone loves the store, the animals, and their jobs. This attitude of her co-workers inspires Grace to do her best. Based on this information, we can say that Grace is experiencing the effects of ________.

answer

organizational climate

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A(n) ________ organization is an organization that takes on a life of its own, apart from its founders or members; it is valued for itself and not for the goods or services it produces.

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institutionalized

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Culture is most likely to be a liability when ________.

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the organization's environment is dynamic

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Rainbow Corp. hires a new secretary, Polonova, who differs from the vast majority of the company's employees in terms of her ethnicity. The company has a collectivist culture with a culturally diverse workforce and several policies to support the minorities. Yet, after a few weeks, she quits the company. Which of the following, if true, helps explain why she quit?

answer

Polonova has a strong sense of personal ambition and independence.

question

Which of the following is not one of the five most prevalent climate categories making up the ethical dimensions of organization culture?

answer

dependence

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In which of the following climates do managers operate under the expectation that their decisions will positively affect the greatest number of stakeholders?

answer

caring

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Sustainability refers to practices that can be maintained over very long periods of time because the tools or structure that support the practices is not damaged in the process.

answer

TRUE

question

Instrumental climates are positively associated with employee job satisfaction and organizational commitment.

answer

FALSE

question

Systematic reviews of the research literature show a generally positive relationship between sustainability and financial performance.

answer

TRUE

question

To create a truly sustainable business, an organization must develop a long-term culture and put its values into practice.

answer

TRUE

question

Explain the concept of organizational climate.

answer

Organizational climate refers to the shared perceptions organizational members have about their organization and work environment. This aspect of culture is like team spirit at the organizational level. When everyone has the same general feelings about what's important or how well things are working, the effect of these attitudes will be more than the sum of the individual parts. One meta-analysis found that across dozens of different samples, psychological climate was strongly related to individuals' level of job satisfaction, involvement, commitment, and motivation. A positive overall workplace climate has been linked to higher customer satisfaction and financial performance as well.

question

Describe the various situations under which culture acts as a liability.

answer

The various situations under which culture acts as a liability are: a) Institutionalization: When an organization undergoes institutionalization and becomes institutionalized—that is, it is valued for itself and not for the goods or services it produces—it takes on a life of its own, apart from its founders or members. It doesn't go out of business even if its original goals are no longer relevant. Acceptable modes of behavior become largely self-evident to members, and although this isn't entirely negative, it does mean behaviors and habits that should be questioned and analyzed become taken for granted, which can stifle innovation and make maintaining the organization's culture an end in itself. b) Barriers to change: Culture is a liability when the shared values are not in agreement with those that further the organization's effectiveness. This is most likely when an organization's environment is undergoing rapid change and its entrenched culture may no longer be appropriate. c) Barriers to diversity: By limiting the range of acceptable values and styles, strong cultures put considerable pressure on employees to conform. d) Barriers to acquisitions and mergers: Historically, when management looked at acquisition or merger decisions, the key factors were financial advantage and product synergy. In recent years, cultural compatibility has become the primary concern.

question

Describe and explain the five most prevalent climate categories that comprise the ethical dimensions of organization cultures.

answer

The five most prevalent climate categories are instrumental, caring, independence, law and code, and rules. Each explains the mindset, expectations, and values of the managers and employees in relationship to their organization. In an instrumental ethical climate, managers may frame their decision making around the assumption that employees are egoistic. In a caring climate, managers may operate under the expectation that their decisions will positively affect the greatest number of stakeholders possible. In a climate of independence, personal moral ideas dictate an individual's workplace behavior. Law and code climates require managers and employees to use an external standardized moral compass, while rules climates tend to operate by internal standardized expectations.

question

The ultimate source of an organization's culture is ________.

answer

its founders

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The ________ process helps candidates learn about the organization, and if employees perceive a conflict between their values and those of the organization, they can remove themselves from the applicant pool.

answer

selection

question

The selection process helps sustain the organization's culture by ________.

answer

hiring candidates who fit well within the organization

question

Top management has a major impact on the organization's culture by ________.

answer

establishing norms that filter down through the organization

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________ is a process that helps new employees adapt to the prevailing organizational culture.

answer

Socialization

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The process of socialization consists of three stages. Which of the following is one of these three stages?

answer

metamorphosis

question

Identify the correct order of stages in the socialization process.

answer

prearrival, encounter, metamorphosis

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The ________ stage of the socialization process explicitly recognizes that each individual the organization comes across during the selection process has a set of values, attitudes, and expectations about both the work to be done and the organization.

answer

prearrival

question

During the ________ stage, a new employee compares his or her expectations with the realities in the organization.

answer

encounter

question

If there is a basic conflict between the individual's expectations and the reality of working in an organization, the employee is most likely to be disillusioned and quit during the ________ stage of socialization.

answer

encounter

question

Higgins has recently joined a new law firm expecting to participate in exciting environmental law cases and cutting-edge research. After one month at the firm, he still hasn't been assigned a case and spends most of his time filing standardized appeals for title disputes with insurance companies. In which stage of the socialization process is Higgins?

answer

encounter

question

During the socialization process, to work out any problems discovered during the encounter stage, the new member changes or goes through the ________ stage.

answer

metamorphosis

question

Which of the following statements is true regarding random socialization?

answer

In random socialization, new employees are left on their own to figure things out.

question

Which of the following types of socialization involves putting the new employee directly into the job, with little or no special attention?

answer

informal socialization

question

________ socialization assumes that the newcomer's qualities and qualifications are the necessary ingredients for job success, so these qualities and qualifications are confirmed and supported.

answer

Investiture

question

Which of the following statements is true about formal socialization?

answer

Specific orientation and training programs are examples of formal socialization.

question

________ socialization tries to strip away certain characteristics of the recruit.

answer

Divestiture

question

Apprenticeship is an example of ________ socialization.

answer

serial

question

By the end of the ________ stage of socialization, the new members internalize and accept the norms of the organization and their work group, are confident in their competence, and feel trusted and valued by their peers.

answer

metamorphosis

question

You are new to an organization and do not really know what to expect about the socialization process. You recently received your MBA and have an undergraduate degree in computer science. Your new firm is a software development company with an emphasis in the healthcare industry. Your hiring process included campus interviews, a daylong trip for an interview at the company, an offer phone call and letter, and some promotional material sent via the mail. When you arrive for your first day at work, you spend half a day in an orientation session that is conducted by the human resources department, where you complete paperwork and receive a company handbook. Then you spend the rest of the day with your supervisor, who gives you a tour, introduces you to your co-workers, and explains your first project. After that, you begin working and getting to know the others in the company. You find that in most respects, your experience fits your expectations, but in some ways you are surprised by realities that you hadn't expected. None of these surprises is too difficult to accept, so you eventually begin to feel at home and happy with your new job. The information that you receive during the interviewing and hiring process is a part of the ________ stage of employee socialization.

answer

prearrival

question

Your first day at work is a part of the ________ stage of socialization.

answer

encounter

question

When you begin to notice things that are not as you expected, you are in the ________ stage of socialization.

answer

encounter

question

Which of the following steps could your supervisor take to best help you develop a commitment to your new company?

answer

encourage you to develop friendship ties within the organization

question

When you start to accept the differences between your expectations and the reality of the organization, you move into the ________ stage of socialization.

answer

metamorphosis

question

Your supervisor provides you a mentor to help you with your work and guide you. This shows that your supervisor is using a(n) ________ socialization technique.

answer

serial

question

A study conducted by Bain and Company found that 70 percent of mergers failed to increase shareholder values, and Hay Group found that more than 90 percent of mergers in Europe failed to reach financial goals.

answer

TRUE

question

The encounter stage of the socialization process consists of the period of learning that occurs before a new employee joins an organization.

answer

FALSE

question

During the metamorphosis stage of the socialization process, a new employee compares his or her expectations—about the job, co-workers, the boss, and the organization in general—with the reality in the organization.

answer

FALSE

question

Serial socialization is characterized by the use of role models who train and encourage a newcomer.

answer

TRUE

question

Apprenticeship and mentoring programs are examples of random socialization.

answer

FALSE

question

Formal socialization involves putting the new employee directly into the job, with little or no special attention.

answer

FALSE

question

The more management relies on formal, collective, sequential, fixed, and serial socialization programs and emphasizes divestiture, the more likely newcomers' differences will be stripped away and replaced by standardized predictable behaviors.

answer

TRUE

question

How does organizational culture develop?

answer

An organization's current customs, traditions, and general way of doing things are largely due to what it has done before and the degree of success it has had with those endeavors. The founders of an organization traditionally have a major impact on that organization's early culture. They have a vision of what the organization should be. The small size that typically characterizes new organizations further facilitates the founders' imposition of their vision on all organizational members. The process of culture-creation occurs in three ways. a) First, founders only hire and keep employees who think and feel the way they do. b) Second, they indoctrinate and socialize these employees to their way of thinking and feeling. c) And finally, the founders' own behavior acts as a role model that encourages employees to identify with them and thereby internalize their beliefs, values, and assumptions. When the organization succeeds, the founders' vision becomes seen as a primary determinant of that success. At this point, the founders' entire personalities become embedded in the culture of the organization.

question

Explain the primary methods of maintaining an organization's culture.

answer

Once a culture is in place, there are practices within the organization that act to maintain it by giving employees a set of similar experiences. Three forces play a particularly important part in sustaining a culture: selection practices, the actions of top management, and socialization methods. a) Selection: Selection can ensure the hiring of people who have values essentially consistent with those of the organization, or at least a good portion of those values. In addition, the selection process provides information to applicants about the organization. Candidates learn about the organization and, if they perceive a conflict between their values and those of the organization, they can self-select themselves out of the applicant pool. b) Top management: In addition to selection, the actions of top management also have a major impact on the organization's culture. Through what they say and how they behave, senior executives establish norms that filter down through the organization as to whether risk taking is desirable; how much freedom managers should give their employees; what is appropriate dress; what actions will pay off in terms of pay raises, promotions, and other rewards; and the like. c) Socialization: Finally, no matter how good a job the organization does in recruiting and selection, new employees are not fully indoctrinated in the organization's culture. Because they are unfamiliar with the organization's culture, new employees are potentially likely to disturb the beliefs and customs that are in place. The organization will, therefore, want to help new employees adapt to its culture. This is done through the process of socialization.

question

Describe the three stages involved in the process of socialization.

answer

The process that helps new employees adapt to the prevailing culture is socialization. The three stages of socialization are prearrival, encounter, and metamorphosis. a) The prearrival stage recognizes that each individual arrives with a set of values, attitudes, and expectations. These cover both the work to be done and the organization. b) Upon entry into the organization, the new member enters the encounter stage. Here, the individual confronts the possible dichotomy between his or her expectations and reality. c) Finally, the new member must work out any problems discovered during the encounter stage. This may mean going through changes—hence, this is called the metamorphosis stage.

question

________ typically contain narratives about the organization's founders, rule breaking, and reactions to past mistakes.

answer

Stories

question

Bruce is new at Wayne Corp., but after a week he already knows that the founder of the corporation started the business in his garage with only $4,000 and one client. This information was most likely transmitted to Bruce by way of ________.

answer

stories

question

Company chants are examples of ________.

answer

rituals

question

Company chants are used to ________.

answer

transmit company culture to employees

question

Which of the following can act as a common denominator to unite members of a given culture or subculture?

answer

jargons and acronyms that are specific to the organization

question

Alcoa headquarters has few individual offices, even for senior executives. The space is essentially made up of cubicles, common areas, and meeting rooms. This informality conveys to employees that Alcoa values ________.

answer

equality

question

Ask Socrates Inc. is a computer software company that employs highly intelligent, but somewhat unusual people. Every Friday, free lollipops, toys, or other treats are given out to encourage employees to remember how creative they were when they were children. All the new members of the organization are told about the founders who were three young people who "got lucky" and sold a video game that they invented. The employees are allowed to dress informally and can set their own working hours. Which of the following is most likely to be used by Ask Socrates Inc. to inform its new employees about its founders?

answer

stories

question

The regular distribution of lollipops, toys, or treats every Friday is an example of a ________ that helps reinforce Ask Socrates' culture.

answer

ritual

question

Ask Socrates Inc. employees are allowed to dress informally. This is an example of a ________ through which organizational culture is transmitted.

answer

material symbol

question

What are the various ways in which the organizational culture can be transmitted to the employees?

answer

Culture is transmitted to employees in a number of forms, the most potent being stories, rituals, material symbols, and language. a) Stories: Stories contain a narrative of events about the organization's founders, rule breaking, rags-to-riches successes, reductions in the workforce, relocation of employees, reactions to past mistakes, and organizational coping. These stories anchor the present in the past and provide explanations and legitimacy for current practices. b) Rituals: Rituals are repetitive sequences of activities that express and reinforce the key values of the organization, what goals are most important, which people are important and which are expendable. c) Material symbols: The layout of corporate headquarters, the types of automobiles top executives are given, and the presence or absence of corporate aircraft are a few examples of material symbols. These material symbols convey to employees who is important, the degree of egalitarianism desired by top management, and the kinds of behavior that are appropriate. d) Language: Many organizations and units within organizations use language as a way to identify members of a culture or subculture. By learning this language, members attest to their acceptance of the culture and, in doing so, help to preserve it. Organizations, over time, often develop unique terms to describe equipment, offices, key personnel, suppliers, customers, or products that relate to its business. New employees are frequently overwhelmed with acronyms and jargon, that, once assimilated, act as a common denominator that unites members of a given culture or subculture.

question

Provide examples of how an ethical culture can be transmitted through stories, rituals, and material symbols.

answer

A company could transmit ethical culture through stories that tell of employees that were punished for unethical acts such as excessive use of company funds or stealing. Ethics could be transferred through rituals that enforce ethical behavior, such as counting or tracking perfect banking accounting and rewarding those employees who never have discrepancies with a ritual of recognition. A manager who maintained a humble work environment would be an example of material symbols that would promote an ethical environment.

question

An organizational culture most likely to shape high ethical standards among its members is one that ________.

answer

balances the rights of multiple stakeholders

question

Pam works for a corporation that recently fired three top managers who were caught using the company credit cards to lavishly furnish their offices and even purchase "office" furniture that was found in their personal homes. Which method of maintaining an ethical culture is Pam's company pursuing?

answer

visibly punish unethical acts

question

A positive organizational culture emphasizes ________.

answer

individual vitality and growth

question

Larry has an employee who is amazing at clearly seeing rules and enforcing them. He has recently promoted her to the lead position in quality assurance. Which method of creating a positive organizational culture is Larry utilizing?

answer

building on employee strengths

question

Patricia is a team leader. When looking at an e-mail from one of her team members, Patricia noticed that the e-mail was sent at nine-thirty in the evening. The next day she personally went to the employee's cubicle and told him how much she appreciated him staying late to get the project to the client on time. Which aspect of creating a positive organizational culture is Patricia utilizing?

answer

rewarding more than punishing

question

Liz is the lead editor for a small, city newspaper. One of her advertising sales representatives is pulling in a lot of restaurant clients. Liz realizes that the representative is quite knowledgeable about food and speaks quite elegantly when describing different dishes. She has begun discussing with the representative the possibility of collaborating with a writer to include a weekly restaurant review that includes the representative on the byline. After the first couple of reviews, the representative is able to increase ad sizes and sales. He is very happy with his new job diversification. Which aspect of creating a positive organizational culture is Liz utilizing?

answer

emphasizing individual vitality and growth

question

Organizations that promote a spiritual culture ________.

answer

recognize that people seek to find meaning and purpose in their work

question

Which of the following terms refers to the recognition that people have an inner life that nourishes and is nourished by meaningful work that takes place in the context of community?

answer

workplace spirituality

question

Art-Is-Us claims to be a spiritual organization. Company employees are encouraged to show kindness toward others. Employees are treated with esteem and value and supported for their creativity and flexibility. While the organization values profits, its purpose is to spread the pleasure of art to as many people as possible. Which of the following is not one of the cultural characteristics commonly found in spiritual organizations?

answer

competitiveness

question

An organizational culture that encourages its managers to engage in severe competition and discourages them from taking risks and innovating is most likely to shape high ethical standards among its members.

answer

FALSE

question

A positive organizational culture emphasizes building on employee strengths, rewards more than it punishes, and emphasizes individual vitality and growth.

answer

TRUE

question

Workplace spirituality recognizes that people have an inner life that nourishes and is nourished by meaningful work in the context of community.

answer

TRUE

question

Spiritual organizations discourage flexible thinking and creativity among employees.

answer

FALSE

question

What can management do to create a more ethical culture within an organization?

answer

To create a more ethical culture, management can take a number of steps. a) Management can be a visible role model. Employees will look to top management behavior as a benchmark for defining appropriate behavior. b) Management can communicate ethical expectations. Ethical ambiguities can be minimized by creating and disseminating an organizational code of ethics. It should state the organization's primary values and the ethical rules that employees are expected to follow. c) Management can provide ethical training. Training sessions can be used to reinforce the organization's standards of conduct, to clarify what practices are and are not permissible, and to address possible ethical dilemmas. d) Management can visibly reward ethical acts and punish unethical ones. Performance appraisals of managers should include a point-by-point evaluation of how his or her decisions measured against the organization's code of ethics. Appraisals must include the means taken to achieve goals as well as the ends themselves. e) Finally, the organization needs to provide formal mechanisms so that employees can discuss ethical dilemmas and report unethical behavior without fear of reprimand. This might include creation of ethical counselors, ombudsmen, or ethical officers.

question

Explain the characteristics of a positive organizational culture.

answer

A positive organizational culture emphasizes building on employee strengths, rewards more than it punishes, and emphasizes individual vitality and growth. a) Building on employee strengths: Although a positive organizational culture does not ignore problems, it does emphasize showing workers how they can capitalize on their strengths. b) Rewarding more than punishing: Although most organizations are sufficiently focused on extrinsic rewards such as pay and promotions, they often forget about the power of smaller (and cheaper) rewards such as praise. c) Emphasizing vitality and growth: No organization will get the best from employees who see themselves as mere cogs in the machine. A positive culture recognizes the difference between a job and a career. It supports not only what the employee contributes to organizational effectiveness but also how the organization can make the employee more effective—personally and professionally.

question

Compare and contrast an ethical organizational culture and a positive organizational culture. How are they similar and different?

answer

The organizational culture most likely to shape high ethical standards among its members is one that's high in risk tolerance, low to moderate in aggressiveness, and focused on means as well as outcomes. This type of culture also takes a long-term perspective and balances the rights of multiple stakeholders, including the communities in which the business operates, its employees, and its stockholders. Managers are supported for taking risks and innovating, discouraged from engaging in unbridled competition, and guided to pay attention not just to what goals are achieved but also to how. If the culture is strong and supports high ethical standards, it should have a very powerful and positive influence on employee behavior. Research suggests managers can have an effect on the ethical behavior of employees by adhering to the following principles: be a visible role model, communicate ethical expectations, provide ethical training, visibly reward ethical acts and punish unethical ones, and provide protective mechanisms. A positive organizational culture emphasizes building on employee strengths, rewards more than it punishes, and emphasizes individual vitality and growth. The steps to create a positive work culture are more focused on the behavior of the employee, whereas the steps to creating an ethical work culture focus more on the behavior and responsibilities of management. They both take a long-term perspective and are concerned with balancing the rights and happiness of the employees and the investors.

question

What is workplace spirituality?

answer

Workplace spirituality recognizes that people have an inner life that nourishes and is nourished by meaningful work in the context of community. Organizations that promote a spiritual culture recognize that people seek to find meaning and purpose in their work and desire to connect with other human beings as part of a community.

question

What are the characteristics of a spiritual organization?

answer

Several cultural characteristics tend to be evident in spiritual organizations: a) Benevolence. Spiritual organizations value showing kindness toward others and promoting the happiness of employees and other organizational stakeholders. b) Strong sense of purpose. Spiritual organizations build their cultures around a meaningful purpose. Although profits may be important, they're not the primary value of the organization. c) Trust and respect. Spiritual organizations are characterized by mutual trust, honesty, and openness. Employees are treated with esteem and value, consistent with the dignity of each individual. d) Open-mindedness. Spiritual organizations value flexible thinking and creativity among employees.

question

How can U.S. managers be culturally sensitive?

answer

by listening more

question

Which of the following statements is true regarding effects of national culture on organizational culture and ethical behavior within an organization?

answer

Generally, U.S. managers see bribery, nepotism, and favoring personal contacts as highly unethical.

question

Explain the difference between a typical U.S. manager's point of view of ethical behavior and that of a manager in a developing economy and the implications of the difference.

answer

U.S. managers endorse the supremacy of anonymous market forces and implicitly or explicitly view profit maximization as a moral obligation for business organizations. Accordingly, U.S. managers see bribery, nepotism, and favoring personal contacts as being highly unethical. Any action that deviates from profit maximization may indicate that inappropriate or corrupt behavior may be occurring. In contrast, managers in developing economies are more likely to see ethical decisions as embedded in a social environment. Consequently, these managers see doing special favors for friends and family as not only being appropriate, but possibly even an ethical responsibility. Managers in these nations also view capitalism with skepticism and believe the interests of workers should be put on par with the interests of shareholders.

STUDY

Attention To Detail Behavior Business Course(s) In English Courts English 1 Property

Honors English 9 Unit 4 Study Guide – Flashcards 39 terms

Deloris Connelly

39 terms

Preview

Honors English 9 Unit 4 Study Guide – Flashcards

question

Resilient

answer

Able to withstand or recover quickly from difficult conditions

question

Cavernous

answer

Giving the impression of vast, dark depths

question

Subliminal

answer

Below the threshold of sensation or conciousness

question

Undulate

answer

Move with a smooth wavelike motion

question

Phlegm

answer

Thick mucous

question

Paradox

answer

A seemingly self-contradictory statement that when looked at closer may prove to be well founded or true

question

Synchronization

answer

The coordination of events to operate a system in unison

question

Domain

answer

A specified sphere of activity or knowledge

question

Persona

answer

The aspect of someone's character that is presented to or perceived by others

question

Delirium

answer

Wild excitement or ecstasy

question

Trajectory

answer

The path followed by a projectile flying or an object moving under the action of given forces

question

Frivolity

answer

Lack of seriousness

question

Disband

answer

Break up or cause to break up and stop functioning

question

Deliberate

answer

Done consciously and intentionally

question

Mortified

answer

Super scared or embarassed

question

Abrasive

answer

Capable of polishing or cleaning a hard surface by rubbing or grinding

question

Promontory

answer

Part of a plateau

question

"A Sound of Thunder"- How is Eckel's character developed throughout the story?

answer

Mostly through his actions.

question

"The Sound of Thunder" How does the specific setting in the story possibly impact the plot and the theme?

answer

The fact that most of the story takes place in a dinosaur-infested forest from thousands of years past impacts both the plot and the theme. It impacts the plot in that most of the plot has to do with hunting dinosaurs and being so careful to stay on the path. The setting impacts the theme in that it really stays true to the theme of sci-fi but makes it less relatable.

question

"The Sound of Thunder" What does Eckels kill and how does it change the existing world?

answer

He kills a butterfly. Because of that the spelling of the "TIME SAFARI" sign changed, the president-elect changed, and Eckels was killed.

question

"The Sound of Thunder" What does the change of spelling "TIME SAFARI" represent?

answer

That the consequences of going back in time may seem small but they have big impacts.

question

"The Sound of Thunder" How does the author build and foreshadow Eckel's death

answer

The butterfly's death serves as a foil for the death of Eckel's.

question

"The Sound of Thunder" What is the main theme of the story?

answer

Small mistakes can have big consequences.

question

"Nethergrave" How is Jeremy's character developed throughout the story?

answer

Narration

question

"Nethergrave" What does Jeremy receive every year form his father on his birthday?

answer

The newest, most state-of-the-art computer

question

"Nethergrave" What is the main obstacle Jeremy creates for himself in dating the girl he likes?

answer

Lying about where he lives to her.

question

"Nethergrave" What is Jeremy best known for doing at school?

answer

For scoring a goal for the other soccer team.

question

"Nethergrave" Why might Jeremy specifically want to become a jaguar?

answer

To be opposite of who he is in real life. He is klutzy, the jaguar is agile.

question

"Nolan Bushnell" How does the author describe Bushnell as a teen?

answer

A tinkerer

question

"Nolan Bushnell" How does the author feel computers have impacted Bushnell's life?

answer

Playing on the computer in his college years ultimately lead him to having a career with computers.

question

"Nolan Bushnell" How does the author feel computers have impacted society?

answer

It helps people think better and stimulates their minds.

question

"Nolan Bushnell" How was Bushnell's first computer game initially received?

answer

Many people thought it was too complicated

question

"Nolan Bushnell" Along with the gaming industry, what field did Bushnell also change?

answer

He launched several businesses including Chuck E. Cheese chain of video pizza parlors.

question

"Nolan Bushnell" How would Bushnell's business management model be described?

answer

More free-form and collaborative rather than hierarchical.

question

"All Watched Over by Machines of Loving Grace" What does the narrator want for people?

answer

For them to live in harmony with all animals and technology

question

"All Watched Over by Machines of Loving Grace" What does the narrator express as an obsession?

answer

Animals, humans, and technology all living as one and in harmony

question

"All Watched Over by Machines of Loving Grace" What statements show urgency in the voice of the speaker?

answer

When he makes interjections.

question

"The Handsomest Drowned Man in the World" How does the author most develop the character of Esteban?

answer

Through what others say about him.

question

"The Handsomest Drowned Man in the World" What is the main theme of the story?

answer

A person who is truly good (not just popular) has the power to change others for the better

STUDY

Attention To Detail Managed Care Organizations Working With People

Dental Hygiene Interview Questions – Flashcards 77 terms

Tiffany Hanchett

77 terms

Preview

Dental Hygiene Interview Questions – Flashcards

question

If dentistry didn't exist, what would you do?

answer

question

Describe the people you work with best.

answer

question

What do you think you will dislike the most about being a hygienist?

answer

question

What exposures have you had to the dental industry?

answer

question

A patient has AIDs, would you still treat them as a hygienist?

answer

question

Are you aware of options in the profession?

answer

question

Favorite thing you observed or highlights of your observation experience?

answer

question

What hobbies do you have that require hand skills?

answer

question

Why do you want to be a dental hygienist?

answer

question

When did you discover you want to be a hygienist?

answer

question

If you could do anything different in your education, what would you do?

answer

question

Do you enjoy working with your hands?

answer

question

If you are stressed, what signs occur and what do you do about it?

answer

question

After hygienist school, and a few years experience, will you be applying to dental school?

answer

question

How would you rate your previous college education?

answer

question

What do you feel are the most important qualities in being a good hygienist?

answer

question

What do you think will be your greatest challenge in completing hygienist school?

answer

question

Describe the people you find most difficult to work with.

answer

question

What are the negative aspects of being a hygienist?

answer

question

Why have you chosen to pursue this profession?

answer

question

Describe how and where you study best.

answer

question

Describe your work ethic.

answer

question

Do you have any sales experience?

answer

question

What do you think you will most like about being a hygienist?

answer

question

Do you think you would learn well in a small-group setting? Explain.

answer

question

Are you aware of issues facing Dentistry today?

answer

question

What are your 2 greatest strengths?

answer

question

How would you control the cost of healthcare?

answer

question

What interests you about this profession?

answer

question

What are your 2 weakest points?

answer

question

Are you aware of the multifaceted nature of Dentistry?

answer

question

Are you prepared for the heavy course load an RDH title demands?

answer

question

What would your last employer say about you?

answer

question

Discuss a dental ethics issue.

answer

question

What will you do if you have a client that refuses to floss or take care of their teeth?

answer

question

Describe to me the dental practice you observed.

answer

question

Any leadership roles in pre-dental groups?

answer

question

Will you worry about any infections while performing work with patients?

answer

question

Any art / graphics / design background or courses?

answer

question

What do you know about dental hygienist?

answer

question

How did you, or do you, handle blood and gore?

answer

question

Do you feel that the government should be involved with mandating insurance? Subsidizing insurance?

answer

question

What is the biggest responsibility that you have ever had?

answer

question

Who or what has influenced you in this decision?

answer

question

A dental practice, acts like a business, do you have any business experience?

answer

question

What role does humor play in your life? Can you laugh at yourself?

answer

question

What do you like best about our school?

answer

question

How do you feel about working with indigent patients?

answer

question

How will you pay for hygienist school?

answer

question

What do you think about HMO's and the changes taking place in medicine?

answer

question

Why do you care about other peoples teeth?

answer

question

Have you ever had a bad experience at the Dentist before you were a Hygienist? What did you learn from it?

answer

question

Do you have any experiences volunteering in such underserved areas?

answer

question

How would friends describe you?

answer

question

Did you grow up in an area that has a dental health professional shortage?

answer

question

Do you have specific interests related to Dentistry?

answer

question

What are you looking for in this profession?

answer

question

What do you have to offer the profession?

answer

question

What do you think are two major ethical issues facing dentistry today?

answer

question

Tell me about yourself

answer

question

Describe your volunteer experiences.

answer

question

What do you do in your spare time?

answer

question

What do you have to offer our school?

answer

question

What did you dislike about your career that made you to switch to Dental Hygiene?

answer

question

When did you make this decision?

answer

question

Which do you recommend to patients, water flossing vs string flossing?

answer

question

Do you enjoy socializing with patients?

answer

question

Describe a day without stress.

answer

question

Do you belong to ADHA?

answer

question

How would you describe your overall academic performance?

answer

question

Will you keep a client, even if they had the worst hygiene imagineable?

answer

question

How did you manage your time among school, work, and or other activities?

answer

question

What has been the highlight of your academic years?

answer

question

What type of learner are you?

answer

question

Are you involved in any pre-dental groups?

answer

question

Describe the people you work with best.

answer

question

What if you aren't accepted into Hygienist school?

answer

STUDY

AP Art History Art History Artists Attention To Detail Byzantine Skills And Knowledge

U1-6 art – Flashcard 97 terms

Candace Young

97 terms

Preview

U1-6 art – Flashcard

question

Art consultants should have strong communication skills.

answer

True

question

Which of the following is an example of an art movement?

answer

cubism

question

One of the reasons we study art is that it gives us information about the past.

answer

True

question

Modern photography using cameras began in the 1400s.

answer

false

question

What art-related career involves working with businesses and organizations to find them pieces of art that meet their needs?

answer

art consultant

question

Art has sometimes been used to record information about events and people.

answer

True

question

What do you call the creation of an image on one medium and the transfer of the image to another medium through ink or other pigment?

answer

Printmaking

question

What is a reason that people create art?

answer

All of the above

question

What skill(s) would be important for an art appraiser to have?

answer

All of the above

question

What is a system in which kings, rulers, and other wealthy individuals provided financial and other support to artists?

answer

Patronage

question

Only beautiful pieces are considered art.

answer

false

question

Which of the following is an example of a decorative art?

answer

A carved bowl

question

What is the process of creating images through the manipulation of light?

answer

Photography

question

How many paintings did Vincent van Gogh sell during his lifetime?

answer

question

One of the only remaining copies we have of The Code of Hammurabi is written on which of the following?

answer

A sculpture

question

The empty areas around other objects in an artwork are which of the following?

answer

space

question

What types of lines are used to help create a sense of movement in a piece of art?

answer

diagonal

question

Value is often used by artists to create mood and give the impression of light.

answer

true

question

What term describes how bright or dull a color is?

answer

intensity

question

"Hue" or "tone" refers to the lightness or darkness of a color.

answer

false

question

Which of the following refers to the repetition of elements in a piece of artwork?

answer

rhythm

question

The principles of art are the ways in which the elements of art are used and placed within a piece of art.

answer

true

question

Organic shapes and forms are which of the following?

answer

Irregular

question

Vertical lines can create what impression in an artwork?

answer

Height and strength

question

Forms are two-dimensional, with width and height.

answer

false

question

Which of the following is an element of art?

answer

all of the above

question

Curved lines tend to create a sense of energy and movement within the artwork.

answer

true

question

Texture refers to the way something _____.

answer

feels

question

What are often used to define the edge or boundary of something?

answer

lines

question

Some art careers involve giving art critiques as a part of the job description.

answer

true

question

Art critiques work only for pieces created after 1400.

answer

false

question

What is true about analyzing art?

answer

A person might analyze art differently over time.

question

The Raft of the Medusa was painted by which artist?

answer

Theodore Gericault

question

The first step of an art critique is to evaluate the artwork.

answer

false

question

Art critiques are of no help to someone improving their own artwork.

answer

false

question

The Raft of the Medusa is associated with what European style of art?

answer

romanticism

question

What question might you ask during the "evaluate" phase of an art critique?

answer

What do you personally like or dislike about the artwork? Why?

question

What stage of an art critique is where you give your own impressions of the artwork?

answer

Evaluate

question

The artist creates emotion in The Raft of the Medusa through which of the following?

answer

The balance of the piece

question

Our perspectives on art today are likely to be different than the perspectives of an artist who lived hundreds or even thousands of years ago.

answer

true

question

What is the first step in critiquing art?

answer

describe

question

An art critique is simply an evaluation of an artwork.

answer

true

question

What is true about [SH1] The Raft of the Medusa[MH2] ?

answer

All of the above

question

Art critiques are focused on the negative aspects of art.

answer

false

question

What are marks left by fingers in soft stone called?

answer

Finger flutings

question

Large animals, such as bison and horses, are commonly depicted in cave paintings.

answer

true

question

A megalith is a large what?

answer

Block of stone

question

The Shigir Idol is the oldest known wood sculpture.

answer

true

question

Prehistoric megaliths are extremely rare in places like the Korean Peninsula where access to stone in limited.

answer

false

question

The first rediscovered cave painting was found in 1970 in Australia.

answer

false

question

The innermost stones of Stonehenge form a horseshoe shape that is aligned with the rising sun on the summer solstice.

answer

true

question

Nabta Playa is located where?

answer

Egypt

question

The earliest known cave paintings have been found where?

answer

Europe

question

By firing clay pots at a high temperature, Neolithic people were able to create watertight vessels.

answer

True

question

Which of the following was a tool used by Paleolithic people to create a cave painting?

answer

All of the above

question

The Women of Willendorf is which of the following?

answer

A sculpture

question

The Women of Willendorf is a cave painting showing a woman hunting a bison.

answer

false

question

Newgrange in Ireland is an example of which of the following?

answer

passage tomb

question

The most common form of megalith architecture in Europe is which of the following?

answer

tombs

question

Which piece of art appears to have been created to mark the unification of Egypt?

answer

Palette of Narmar

question

Which ancient society is often called the "cradle of civilization"?

answer

Mesopotamia

question

Ushabti were created to be placed where?

answer

in tombs

question

Which Greek style features columns with two rows of leaves that fan out from the capital and four scrolls?

answer

Corinthian

question

Ka is the Egyptian word that means which of the following?

answer

spirit

question

The first Greek statues used a style that was similar to the Egyptian statues of humans.

answer

true

question

Ka statues in ancient Egypt were meant to give a spirit a place to reside or rest after death.

answer

true

question

Which period or style of Greek sculpture represents the Greeks' first attempts at carving stone?

answer

Archaic

question

The Warka Vase comes from what ancient society?

answer

Sumer

question

The red-figure style of Greek pottery generally has what color background?

answer

black

question

Early Greek pottery most often depicted scenes from Greek mythology.

answer

false

question

Sunk relief consisted of cutting an image into a flat surface.

answer

true

question

Which Greek pottery style featured figures in silhouette?

answer

Black-figure style

question

Which of the following is a commonality found in the ancient art of different societies?

answer

Animals were often depicted in ancient art.

question

The Nike of Samothrace was a Greek sculpture from which period/style?

answer

Hellenistic

question

A gargoyle is like a waterspout for the building.

answer

true

question

What do we call a religious artwork of Christ, the Virgin Mary, or a saint that was used for honoring that figure?

answer

icon

question

Opus Anglicanum is which of the following?

answer

Fine needlework

question

Arches are architectural features that resemble the upper half of a sphere or circle.

answer

false

question

Gothic art is characterized by the integration of art forms, most notably architecture, sculpture, and stained glass.

answer

true

question

The Notre Dame de Paris cathedral in France is an example of what style of architecture?

answer

gothic

question

Byzantine art is art created after the center of the Roman Empire shifted to which city?

answer

Constantinople

question

Frescoes are wall paintings that are created on fresh plaster.

answer

True

question

What color background was common in Byzantine paintings?

answer

Gold

question

Giotto was an ancient Roman sculptor who created The Nike.

answer

false

question

Flying buttresses were commonly used in which style of architecture?

answer

Gothic

question

The ancient Romans created a number of pictorial stained glass pieces.

answer

false

question

The Bayeux Tapestry appears to show which of the following?

answer

hailey's comet

question

Gothic style began in which country?

answer

france

question

Which artwork was most likely created by one or more women?

answer

Bayeux Tapestry

question

Women did not create visual arts until the mid-19th century.

answer

false

question

The ancient Romans were most influenced by the art of which ancient society?

answer

the greeks

question

Hagia Sophia is an example of which style of architecture?

answer

Byzantine

question

Hagia Sophia was created in the Gothic style of architecture.

answer

false

question

Some of the earliest Christian art that we know about has been found where?

answer

The Catacombs of Rome

question

Which artwork was most likely created by one or more women?

answer

Bayeux Tapestry

question

The Column of Trajan features what type of art?

answer

Narrative relief

question

What are art elements that are three-dimensional, with height, width, and depth?

answer

forms

STUDY

Attention To Detail Human Resources Department Maintaining The Status Quo Mergers And Acquisitions Organizational Behavior Quality Assurance

Organizational Behavior Chp 17 – Flashcards 52 terms

Clarence Louder

52 terms

Preview

Organizational Behavior Chp 17 – Flashcards

question

1. When an organization takes on a life of its own, we can say that it has _____.

answer

become institutionalized

question

2. Which of the following is not true about institutionalization?

answer

the organizations mission becomes stable

question

3. _____is a shared system of meaning held by the organization's members that distinguishes the organization from other organizations.

answer

organizational culture

question

4. Which of the following is not a characteristic of organizational culture?

answer

formality organization

question

5. The key characteristic of organizational culture that addresses the degree to which employees are expected to exhibit precision is termed _____.

answer

attention to detail

question

6. _____ orientation is the characteristic of organizational culture that addresses the degree to which management decisions take into consideration the effect of outcomes on people within the organization.

answer

people

question

7. The key characteristic of organizational culture that addresses the degree to which people are competitive rather than easygoing is termed _____.

answer

aggressiveness

question

8. The key characteristic of organizational culture that assesses the degree to which organizational activities emphasize maintaining the status quo in contrast to growth is termed _____.

answer

stability

question

9. In contrasting organizational culture with job satisfaction, organizational culture is a(n) _____ term, while job satisfaction is a(n) _____ term.

answer

descriptive term; evaluative

question

10. The macro view of culture that gives an organization its distinct personality is its _____ culture.

answer

dominant

question

11. A dominant culture is _____.

answer

synonymous with an organizations culture

question

12. Cultures within an organization that are defined by departmental designations are often called _____.

answer

subcultures

question

13. Which characteristic is not reflective of subcultures?

answer

includes values shared only within the organization

question

14. The primary or dominant values that are accepted throughout the organization are known as _____.

answer

core values

question

15. Which of the following terms is part of the definition of a strong culture?

answer

intensely held values

question

16. _____ are indicators of a strong organizational culture.

answer

widely shared values

question

17. Which of the following is most likely to result from a strong organizational culture?

answer

low employee turnover

question

18. The unanimity of a strong culture contributes to all of the following except _____.

answer

high product value

question

19. A strong culture can act as a substitute for which of the following?

answer

formalization

question

20. High formalization in an organization creates all of the following except _____.

answer

cohesiveness

question

21. Culture performs all the following functions except _____.

answer

displaying the dominance of particular organizations

question

22. As organizations have widened spans of control, flattened structures, introduced teams, reduced formalization, and empowered employees, the _____ provided by a strong culture ensures that everyone is pointed in the same direction.

answer

shared meaning

question

23. Culture may be a liability because it is a barrier to _____.

answer

none of the above

question

24. Culture is most likely to be a liability when _____.

answer

the organizations environment is dynamic

question

25. Consistency of behavior is an asset to an organization when it faces _____.

answer

a stable environment

question

26. In recent years, _____ has become the primary concern in acquisitions and mergers.

answer

cultural compatibility

question

27. The ultimate source of an organization's culture is _____.

answer

the organizations founders

question

28. Culture creation occurs in all of the following ways except when _____.

answer

founders develop their vision covertly

question

29. All of the following are factors that serve to sustain organizational cultures except _____.

answer

frugality

question

30. The selection process helps sustain the organization's culture by _____.

answer

ensuring the candidates fit well within the organization

question

31. The selection process helps candidates learn about an organization. If employees perceive a conflict between their values and those of the organization, this gives them a chance to _____.

answer

express their concerns

question

32. Top management has a major impact on the organization's culture through _____.

answer

establishing norms that filter down through organizations

question

33. The process through which employees are adapted to an organization's culture is called _____.

answer

socialization

question

34. Which of the following is not a stage of the socialization process?

answer

ritual

question

35. The correct order for the stages of the socialization process is _____.

answer

prearrival, encounter, metamorphosis

question

36. The socialization stage that encompasses the learning that occurs before a new member joins an organization is known as_____ socialization.

answer

prearrival

question

37. The employee compares her expectations to organizational reality in which stage of socialization?

answer

encounter

question

38. If there is a basic conflict between the individual's expectations and the reality of working in an organization, the employee is most likely to be disillusioned and quit during which stage of socialization?

answer

encounter

question

39. The time when a new employee sees what the organization is really like and realizes that expectations and reality may diverge is called the _____ stage.

answer

encounter

question

40. Employee attitudes and behavior change during the _____ stage of socialization.

answer

metamorphosis

question

41. New employees are usually comfortable with their organizations by the end of the _____ stage of socialization.

answer

metamorphosis

question

42. Which of the following is not a means of transmitting culture within an organization?

answer

aversion therapy

question

43. _____ typically contain(s) a narrative of events about the organization's founders, rule breaking, or reactions to past mistakes.

answer

stories

question

44. Which one of the following terms is not a component of rituals?

answer

material symbols

question

45. Rituals perform all of the following functions except that of _____.

answer

emphasizing the organization's goals

question

46. All of the following are examples of rituals except _____.

answer

placement of offices within corporate headquarters

question

47. All of the following are examples of material symbols except _____.

answer

new employee orientations

question

48. An organizational culture most likely to shape high ethical standards is one that _____.

answer

all of the above

question

49. To create a more ethical culture, management should do all of the following except _____.

answer

cover up unethical acts

question

50. What does a positive organizational culture do?

answer

emphasize individual growth

question

51. Organizations that promote a spiritual culture _____.

answer

recognize people have both mind and spirit

question

52. How might U.S, managers be culturally sensitive?

answer

listen more

STUDY

Attention To Detail English 1 Literature Short Stories And Novels Writing Writing Process

ENGL 1301 College (quizzes for finale) 90 terms

Christine Brunetti

90 terms

Preview

ENGL 1301 College (quizzes for finale)

question

Which of the following is not one of the four purposes of writing?

answer

To confuse

question

According to the textbook, everything you write is timed at some _______, a person or group you want to reach.

answer

audience

question

Good _______ is essential if you want your ideas to be taken seriously

answer

writing

question

Principles of good writing include all of the following except:

answer

being sarcastic

question

When you take material from other sources without using the proper documentation, even if it is in your own words, this is called__________

answer

plagerisim

question

A good way to size up your audience is to develop a(n)________________.

answer

audiences profile

question

A good first reading should orient you to the material. Which of the following is not one of the recommended strategies?

answer

all of the above are recommended strategies

question

In talking about mastering unfamiliar words in some written material you are reading, it is suggested that you do all of the following except:

answer

skip it and not worry about its meaning or use

question

In writing a __________, you are simply stating the main points of an essay in your own words

answer

summary

question

in writing a ____________, you are often asked to give your views on an essay, indicating where you might agree or disagree with the authors position.

answer

critique

question

The writing process consists of several stages, including \" Understanding the assignment\" and \"zeroing in on a topic.\" Which of the following is not one of the other steps discussed in the textbook?

answer

Developing a hypothesis statement

question

A __________ is a broad discussion area, such as college life, culture and modern music

answer

subject

question

There are two types of writers, _______ and __________

answer

planners, explores

question

There are six strategies for finding a topic to write about, including tapping your personal resources and keeping a journal. Which of the following is not one of these six?

answer

watching the super bowl

question

There are two methods discussed concerning the organization of information. For longer papers, you organize information using an ______________, while for shorter papers it is suggested to use the ___________.

answer

outline, flexible note system

question

Key strategies for developing a thesis statement include which of the following?

answer

all of the above

question

Which of the following is not a requirement of a good thesis statement?

answer

suggests different focus or organization that the writer follows in the paper

question

Strategies for gathering information include all of the following except:

answer

gossiping

question

The_________ strategy snares thoughts as they race through your mind, yielding a set of sentences that you then look over for writing ideas.

answer

freewriting

question

While a ________ is a broad discussion area, a ________ is one small segment of it.

answer

subject, topic

question

A narrative, like any other kind of writing, makes a point or has a purpose

answer

True

question

Narrative writers may adopt either a first-person or a third-person point-of-view

answer

true

question

Since a narrative oftentimes recounts events from personal experiences, you do not have to worry about being ethical

answer

false

question

MLA style requires you to single space throughout

answer

false

question

MLA requires that you number each page in the upper right cornern one-half inch from the top. Precede each page number with your first name

answer

false

question

The bibliography, or words cited page, should begin on a new page that follows the text of the paper

answer

true

question

In order to acknowledge and handle sources, you must know how to prepare proper bibliographical references, but you do not have to document sources within your text

answer

false

question

A(n) ______________ relates a series of events, whether real or imaginary and recounts an event such as histories, biographies or event news stories, short stories and novels

answer

narrative

question

Which of the following does a good narrative not have in its strategy?

answer

an analogy

question

To create a ___________ statement, ask yourself what was the important lesson from the event.

answer

thesis

question

Which of the following is not one of the characteristics of an effective paragraph?

answer

A minimum of seven sentences

question

The fact that an effective paragraph develops one idea is referring to which of the following characteristics?

answer

unity

question

The _________________ states the main idea of the paragraph and informs the reader about the point you are trying to make.

answer

a topic sentence

question

Instead of focusing on weather to write ten sentences, one-fourth of a page, etc., when it comes to the ___________________ of an effective paragraph, you should focus on what the reader needs to know and include enough information to make your point clearly.

answer

adequate developement

question

An effective paragraph unfolds in a clear pattern of _____________ so that the reader can easily follow the flow of ideas.

answer

organization

question

There are several strategies that can be employed to develop an effective sentence. Which of the following not one of them?

answer

writing in third person

question

A ___________ is part of a sentence that is capitalized and punctuated as if it were a complete sentence

answer

fragment

question

________________ presents equivalent ideas in grammatically equivalent form

answer

parallelism

question

A sentence's _____________ derives from the relationship between the subject and the action

answer

verb voice

question

A sentence written in the __________ voice has a subject that does something plus a verb that shows action.

answer

active

question

Clear_________ stems from choosing words with the right meanings, using abstract and concrete words appropriately, and picking terms that are not neither too specific nor too general.

answer

Diction

question

A(n) _____________ word names or describes something that we can perceive with one or more of our senses.

answer

concrete

question

The images that a(n)___________ word creates differ from person to person and typically cannot be weighed, measured, held, photographed, tasted, sniffed, dropped, smashed, etc.

answer

abstract

question

A_______________ is a storehouse of word meanings and also often include spellings, pronounciation, word origins, and history

answer

dictionary

question

___________ level of diction is dignified and serious and used for important political, business and academic occasions. It also is marked by abstract words, multisyllabic, words, and no slang or contractions.

answer

formal

question

________ reveals the author's attitude toward the topic and the reader

answer

tone

question

___________refer to the response that the manner of writing, not the message, generates for the reader.

answer

rhetorical effect

question

There are five figurative devices discussed in the text. Which of the following is not one of them?

answer

detonation

question

____________ is a special sort of metaphor that assigns human qualities or traits to something nonhuman, such as a plant or other nonliving thing.

answer

personification

question

To say that someone has passed way instead of saying that they died, or to say domestic goddess instead of housewife is using the diction flaw known as a(n)____________.

answer

euphemism

question

When using the __________ pattern to organize your paper, you would present all of the points of comparison for one item and then all the points of comparison for the other.

answer

Block

question

A(n)_________ as a special type of compariosn that calls attention to one or more similarities underlying two kinds of an item that seem to have nothing in common.

answer

Analagy

question

When using the ___________ pattern to organize your comparison paper, you present a point about one item, then follow immediately with a corresponding point about the other.

answer

Alternating

question

When using an analogy, you keep which of the followinig points in mind?

answer

All of the above

question

What pattern of organization is used in this example? I. Introduction II. Specific points about Taco Bell A.) Food quality B.) Service C.) Dining atmosphere III. Specific points about Mercado's A.) Food quality B.) Service C.) Dining atmosphere IV. Conclusion

answer

Block

question

What pattern of organization is used in this example: I.Introduction II. Food quality A.) Taco Bell B.) Mercado's III. Service A.) Taco Bell B.) Mercado's IV. Dining atmosphere A.) Taco Bell B.) Mercado's V.) Conclusion

answer

Alternating

question

In the body of your comparison paper, you should make sure to do which of the following?

answer

All of the above

question

What is/are the purpose(s) of writing a comparison paper?

answer

Both A and B

question

Which of the following would not be good items for a comparison paper?

answer

baseball to motercycle

question

Any items you compare in a paper must____________

answer

share some common ground

question

To revise your writting effectively, you need to control your____ and ______ and become your first criticacl reader

answer

Ego, Fear

question

IN the acronym FACT, the \" A\" refers to:

answer

ADD the appropriate sentences, paragraphs or even pages to your writing

question

Effective ______ is essential since even a few errors quickly distract from the credibility of your work.

answer

proofreading

question

Which of the following was not one of the steps in preparing to revise your writing?

answer

Use spell check and grammar check only

question

In the acronym FACT, the \"F\" stands for:

answer

Determine whether the whole essay FITS together

question

You should read your essay at least three times, once for each of the following EXCEPT which one?

answer

To improve the developement a better vocabulary of words

question

In the following two sentences, proper _____ placement can alter a sentence's meaning. \" Jason was just picked to fight the monster\" versus \" Jason was picked to fight just the monster\"

answer

Word

question

Since the reader must see the connection between what the title promises and what the essay delivers, a good title must be both ____ and _____

answer

accurate and specific

question

The ___ acquaints the reader with the topic, while the conclusion summarizes or supports the papers main idea

answer

intro, conclusion

question

After revising your draft, proofread or edit it to correct errors in _______

answer

all of the above

question

We turn to argument when there is room for disagreenment

answer

True

question

Which if the following is not one of the appeals the textbook lists as being used by writers in an argument essay

answer

irrational

question

Which of the following is not one of the categories of evidence used in writing a strong, rational argument essay

answer

opinions of friends

question

The text discusses three reasoning strategies. Which of the following is not one of them?

answer

reduction

question

when using the _____ strategy, the writer compares two unlike situations or things. This strategy is also considered the weakest form of rational appeal

answer

analogy

question

When using an __ appeal, the writer can lend powerful reinforcemnet to their argument, yet they must also decide whether the facts warrent the emotion and whether that emotion will motivate people or take action

answer

emotional

question

which of the following is not one of the fallacies ( lapses in logic) discussed in the textbook?

answer

all of the above are included in that discussion

question

The __ fallacy is an argument that attacks an individual rather than that indiciduals opinions or qualifications

answer

argument ad homienem

question

When using the ____ argument the writer attempts to reduce the antagonism that people with opposing views might feel toward the writers position

answer

Rogerian

question

A conclusion is supported by reasons and reasons are supported by what?

answer

Evidence

question

Another name for a process paper that is written for someone who will perform the process is also known as a \" How-to-do-it.\" paper.

answer

True

question

Unclear, misleading, incomplete, or erroneous instructions writtedn for someone to follow can spawn a wide range of unwanted consequences in a process paper.

answer

True

question

Audiences of process papers should all have the same level of expertise

answer

False

question

There are two kinds of process analysis papers: those that are intended for readers who will perform the process and_________

answer

Those that are intended to explain the process for nonperformers

question

In the process papers for readers who will perform them, the audience for them may be _______and _____ personal who need the information to carry out a work related task or individuals who want to perform the process for themselves

answer

Technical, Professional

question

Process papers for readers who wont perform them serve many purposes. Which of the following is not one discussed in the textbook?

answer

to list a step by step list of actions to be performed

question

A paper that discusses the step-by-step process of how to make a grilled cheese sandwhich would most likely be a paper that was written for readers who:

answer

will be performing the process

question

In considering ethical isses related to writting a process paper, you should answer the following questions except?

answer

have i considered the liability of having written the processes in the wrong tense

question

which of the following would not likely be an example of a process paper that is written for readers who will be performing the process?

answer

a paper detailing the stages of depression

question

What is interesting about the studet essay of process analysis?

answer

was written by a TJC student

STUDY

Attention To Detail Carpal Tunnel Syndrome Cause And Effect Databases Ergonomics Management Needle And Thread

College Life Midterm 1/3 40 terms

William Hopper

40 terms

Preview

College Life Midterm 1/3

question

time management is also about managing your

answer

attention

question

you are least productive when operating with ____ energy

answer

low negative

question

your credit history is based on

answer

all

question

the 'A' tasks in the ABC method are

answer

the highest priority

question

the two factors to consider when prioritizing are

answer

importance and urgency

question

what study habit is not linked to procrastination

answer

perfectionism

question

what is not an example of how students waste time

answer

saying no

question

the three primary areas of our lives that should be in balance are

answer

meaningful work, satisfying relationship, and healthy lifestyle

question

to rebalance our lives we should

answer

all

question

someone who compulsively beats the clock is a

answer

preemptive

question

if you are techflexing you are

answer

using technology and its flexibility to your advantage

question

succeeding in school, work, and life is about what you do and

answer

what gets done

question

which is a good tip for managing your money

answer

all

question

you can't control time but you can manage your

answer

energy

question

to capture the \"killer b\" you should

answer

write it down on a piece of paper

question

physical energy is measured in terms of

answer

quantity

question

emotional energy is measured in terms of

answer

quality

question

research shows the average adult requires ___ hours of sleep each night

answer

7-8

question

according to michael fortino, the average american spends ____ years in meeting

answer

question

according to the text, ____% of college students admit to procrastinating

answer

question

when your thinking produces ideas, you are engaging in

answer

creative thinking

question

as readers and listeners, students use what type of critical thinking skill

answer

receptive

question

if you react to a challenge by criticizing the challenger, you are slipping into the logical fallacy of

answer

personal attack

question

if you appeal to someone's feelings to gain acceptance of an argument, you are slipping into the logical fallacy of

answer

emotional appeal

question

when you have to solve a problem begin by

answer

defining it

question

the steps to problem solving do not inclde

answer

try many different strategies at once

question

a decision maker who uses conceptual style will

answer

emphasize the big picture

question

to sharpen your critical thinking skills you should

answer

admit when you don't know

question

if you were to require data and structure to make a decision, you would demonstrate what kind of decision making style

answer

directive

question

one way to improve critical thinking skills is to

answer

admit what you don't know

question

the creative style that best describe people who are systematic, concentrate on problem solving and rely on data is

answer

innovative

question

when you evaluate your ideas or the ideas of other you are engaging in

answer

critical thinking

question

not a technique to become a more creative thinker

answer

generate only one idea

question

when you are thinking critically you are

answer

being discerning

question

according to the question pyramid, questions that can be answered with a 'yes' or 'no' answer are

answer

level 1

question

in evaluating the validity of a claim, using who or what questions is ___ reasoning

answer

basic

question

according to the text, critical thinking includes

answer

all

question

an argument that moves from specific observations to general conclusions is

answer

inductive

question

an argument that moves from broad generalizations to specific conclusions is

answer

deductive

question

as speakers and writers, students use what type of critical thinking skills?

answer

productive

STUDY

Attention To Detail Course(s) In English English English/Language Arts 2 (10Th Grade)

Fianl Exam Vocabulary and Sentences 4.2 – Flashcards 13 terms

Steven Colyer

13 terms

Preview

Fianl Exam Vocabulary and Sentences 4.2 – Flashcards

question

Discipline at the school is so strict that even minor __________ bring severe punishment.

answer

infractions

question

A(n) __________ certainly exists between the material world and the spiritual world.

answer

dichotomy

question

Your __________ wit seems to cut through all the unnecessary information and get right to the heart of the matter.

answer

incisive

question

The author's exhaustive writing on French history took up several weighty __________ .

answer

tomes

question

By looking at the __________ of a creature, scientists can see how it has adapted.

answer

anatomy

question

If Danielle feels any __________ at all for lying about her homework, she should go to her teacher and apologize.

answer

compunction

question

Carol's constant arguing and yelling made her seem so __________ that I wondered how anyone could stand to be around her.

answer

fractious

question

The right to free speech is guaranteed to all Americans, and no one should __________ upon it.

answer

infringe

question

A(n) __________ summary of the days events will be enough for me.

answer

concise

question

Cedric's friends were always telling him to loosen up and not be so __________ about details.

answer

punctilious

question

Only a special kind of surgery can __________ the tumor from the body.

answer

excise

question

The __________ scent of frying onions competed with the many other smells that filled the restaurant.

answer

pungent

question

Grace is the __________ of a type of student known as "well-rounded."

answer

epitome

STUDY

Attention To Detail Decision Making Maintaining The Status Quo Management Mothers Against Drunk Driving Organizational Behavior

ch. 3 Organizational Culture and Environment: (prep) – Flashcards 73 terms

Alexandra Robertson

73 terms

Preview

ch. 3 Organizational Culture and Environment: (prep) – Flashcards

question

34. Which of the following represent the two views of managerial impact on the success or failure of the organization?

answer

a. omnipotent and symbolic

question

35. The omnipotent view of management states that ________________.

answer

b. managers are directly responsible for an organization's success or failure

question

36. The __________ view of management is consistent with the stereotypical picture of the take-charge business executive who can overcome any obstacle in carrying out the organization's objectives.

answer

a. omnipotent

question

37. Which of the following most accurately reflects the symbolic view of management?

answer

c. External forces are directly responsible for an organization's success or failure.

question

38. Internal constraints that restrict a manager's decision options _______________.

answer

a. exist within every organization

question

39. The current dominant assumption in management theory suggests _______________.

answer

c. an emphasis on the view that managers are omnipotent

question

40. According to the symbolic view, managers have a(n) _____________ effect on substantive organizational outcomes.

answer

c. limited

question

41. Managers may be able to expand their areas of discretion by _______________.

answer

b. changing and influencing their organization's culture and environment

question

42. The symbolic view of management is based upon the belief that managers symbolize _________.

answer

a. control and influence

question

n reality, managers are most accurately viewed as _________.

answer

b. neither helpless nor all powerful

question

44. The culture of an organization is analogous to the _____________ of an individual.

answer

b. personality

question

45. All organizational cultures consist of each of the following except _________.

answer

c. innovation

question

46. Organizational culture is concerned with how members perceive the organization, not whether they __________.

answer

a. like the organization

question

47. Strong cultures _____________.

answer

d. have a greater influence on employees than do weak cultures

question

48. Employees in organizations with strong cultures _______________.

answer

a. are more committed to their organizations

question

49. Which of the following phrases is associated with the definition of organizational culture?

answer

b. shared meaning

question

50. Which of the following is not considered to be a dimension of organizational culture?

answer

c. purchasing policies

question

51. Which of the following dimensions of organizational culture is defined as the degree to which an organization's actions and decisions emphasize maintaining the status quo?

answer

a. stability

question

52. A company whose managers focus on results, rather than how results are achieved, most likely possesses a high degree of which of the following?

answer

a. outcome orientation

question

53. Sony Corporation's focus on product innovation is an example of which of the following dimensions of organizational culture?

answer

c. outcome orientation

question

54. Which of the following most accurately reflects the difference between strong cultures and weak cultures?

answer

d. Company values are more deeply held and widely shared in strong cultures than in weak cultures.

question

55. Corporate ___________ are repetitive sequences of activities that express and reinforce the values of an organization.

answer

b. rituals

question

Which of the following represents the most significant ways through which corporate cultures are transmitted to employees?

answer

c. stories, rituals, symbols, and language

question

57. When employees at Microsoft use terms such as work judo, eating your own dog food, and flat food, they are using organizational __________.

answer

a. languages

question

58. Most organizations have ____________ cultures.

answer

d. moderate to strong

question

59. The original source of an organization's culture usually ________________.

answer

d. reflects the vision or mission of the organization's founder

question

60. Organizational _____________ typically contain narratives about significant events or people in the organization.

answer

a. stories

question

61. All of the following are mentioned in the textbook as examples of material symbols except ____________.

answer

c. availability of stock options

question

62. The link between organizational values and managerial behavior is _____________.

answer

b. fairly straightforward

question

63. In learning an organization's specific language, members are displaying their _________________.

answer

c. willingness to help preserve the culture of the organization

question

64. An organization's culture affects managers by ______________.

answer

d. establishing what is appropriate and expected behavior

question

65. Which of the following is most likely to have a highly ethical organizational culture?

answer

b. a company with high risk tolerance

question

66. To encourage ethical cultures, managers should _________________.

answer

d. serve as visible role models

question

67. A company that primarily values a strong sense of purpose through meaningful work has a(n) _________________ organizational culture.

answer

a. spiritual

question

68. Conscientious employees with good listening skills are highly valuable for building a(n) _________________ organizational culture.

answer

c. customer-responsive

question

69. An innovative organizational culture is characterized by all of the following characteristics except _________________.

answer

b. conformity

question

70. Workplace spirituality has become important in the contemporary workplace because it helps to _________________.

answer

c. restore a sense of community

question

71. Which of the following is most characteristic of an organization with a strong spiritual culture?

answer

a. Employees are encouraged to express themselves.

question

72. Which of the following best characterizes the relationship between spirituality and business profitability?

answer

b. Limited evidence suggests that spirituality may be compatible with profitability.

question

73. External environment refers to _________________.

answer

b. factors and forces outside the organization that affect the organization's performance

question

74. According to the textbook, the _______________ environment includes those constituencies that have a direct and immediate impact on managers' decisions and actions and are directly relevant to the achievement of the organization's goals.

answer

b. specific

question

75. An organization's specific environment ________________.

answer

a. is unique and changes with conditions

question

76. The main forces that make up an organization's specific environment are __________.

answer

b. customers, suppliers, competitors, and pressure groups

question

77. Organizations exist to meet the needs of which of the following constituencies?

answer

a. customers

question

78. When you think of an organization's suppliers, you ________________.

answer

d. typically think in terms of organizations that provide materials and equipment

question

79. Managers seek to ensure a steady __________________.

answer

b. flow of needed inputs at the lowest price available

question

80. Each of the following is considered an organizational supplier except providers of __________________.

answer

d. political pressure

question

81. The Internet is having an impact on determining whom an organization's competitors are because it has _____________.

answer

d. virtually eliminated geographic boundaries

question

82. For a company such as Walt Disney World in Florida, a bank would be an example of what kind of factor in their specific environment?

answer

b. supplier

question

84. For organizations such as hospitals, which hire nurses, the labor union and the local labor market are examples of which of the following specific environmental factors?

answer

c. both are examples of suppliers

question

85. Typically, the specific organizational environment includes which of the following?

answer

d. competitors

question

86. United Parcel Service represents which of the following to the U.S. Postal Service?

answer

a. competitor

question

87. The general environment factor of economic conditions consists of all of the following except _______________.

answer

a. legislation recently passed by Congress

question

88. Sociocultural conditions consist of _______________.

answer

d. changing expectations and values within society

question

89. To a national broadcast network such as NBC, your home DVD player is considered a _____________.

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d. competitor

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90. Groups such as Mothers Against Drunk Driving (MADD) are examples of what factor in the specific external environment?

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b. pressure groups

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91. Typically, the general organizational environment includes which of the following?

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a. political conditions

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92. Compared to the specific environment, which of the following is an accurate statement about the general environment of an organization?

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a. It has less impact on the organization's operations.

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93. Which of the following is not a component of an organization's general environment?

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d. industry conditions

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94. Interest rates, inflation rates, and stock market fluctuations are all examples of what factor in an organization's general environment?

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a. economic

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95. The Americans with Disabilities Act of 1990 is an example of a __________.

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b. political/legal condition

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96. A decrease in contributions from the public to the United Way charity is most likely the result of which of the following general environmental factors?

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d. economic

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97. Which of the following groups includes individuals who were born between the years 1946-1964?

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c. the baby boomers

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98. The members of which of the following groups are behaving in fundamentally different ways that are likely to greatly impact organizations and managers?

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d. Generation Y

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99. Automation represents an example of a(n) __________ general environmental factor.

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a. technological

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100. Which of the following has been the most rapidly changing component in an organization's general environment?

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d. technological

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101. Which of the following best represents a global general environmental factor?

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d. international markets

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102. Which of the following are the two dimensions of environmental uncertainty?

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a. degree of change and degree of complexity

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103. If the components of an organization's environment change frequently, the organization is operating in a __________ environment.

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c. dynamic

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104. Managers try to minimize __________ because it threatens organizational effectiveness.

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b. uncertainty

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105. __________ are any constituencies in an organization's external environment that are affected by the organization's decisions and actions.

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d. Stakeholders

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106. Degree of _______________ refers to the number of components in an organization's environment and the extent of the knowledge that the organization has about those components.

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c. complexity

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107. The first step of managing external stakeholder relationships is to identify whom the stakeholders are. The second step is to _________________.

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c. determine what particular interests or concerns these stakeholders might have

STUDY

Acronyms Attention To Detail Decision Support Systems Maintaining The Status Quo Management Sales And Marketing Transaction Processing Systems

info systems ch 2 t/f – Flashcards 20 terms

Marlon Riddle

20 terms

Preview

info systems ch 2 t/f – Flashcards

question

Senior management is responsible for directing the day-to-day activities of the business.

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False

question

Deciding whether to introduce a new product line is the responsibility of an operational manager.

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False

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ESSs are designed to incorporate data about external events, but they also draw summarized information from internal MIS and DSS.

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True

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Operational-level manufacturing systems deal with the firm's long-term manufacturing goals, such as where to locate a new plant

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False

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A hotel reservation is a typical example of a management information system.

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False

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Decision-support systems often use information from external sources.

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True

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ESSs are designed primarily to solve specific problems.

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False

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Supply Chain Management systems are more externally oriented than enterprise systems.

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True

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ESSs are designed to serve the middle management of the organization.

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False

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Knowledge management systems are to gather and distribute the firm's essential operational data, such as sales reports.

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False

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Cell phones are one of the tools firms use to support teamwork and collaboration

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True

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Transaction processing systems are most commonly encountered at the senior management level of an organization.

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False

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TPS help managers monitor the firm's relations with the external environment.

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True

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The decision to grant credit to a customer is normally made by a senior manager.

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False

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Transaction processing systems are the basic business systems that serve the operational level of the organization.

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True

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Management information systems primarily support nonroutine decisions making.

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False

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Information supplied by an enterprise system is structured around cross-functional business processes.

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True

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Most MISs use sophisticated mathematical models or statistical techniques.

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False

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An ESS is a web interface that is used to present integrated information from various sources and designed to be easy to use.

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False

question

Systems analysts are highly trained technical specialists who write the software instructions for computers.

answer

False

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