Organisations motivational practices and rewards systems Essay Example
The objective of this project is to illustrate how an administration can implement motivational patterns and rewards systems using various theories. Motivating the workforce is crucial for organizational success, as it leads to improved performance and quality service provision. Administrations have historically addressed technical and social aspects of business. Meeting employee needs is essential for effective operation. Various motivational theories and rewards systems have been discussed. In my view, HNT should adopt Mayo, Maslow, and Herzberg's theories for optimal outcomes. Mayo's "Theory of Human Relations" emphasizes teamwork and camaraderie among team members, boosting motivation. This approach can be applied at Hargreen Hospital by creating small teams with assigned responsibilities. The Hawthorne effect suggests that showing interest in workers and maintaining close communication creates a sense of importance and enhances employee morale – an approach that HNT should also implement in their adminis
...tration. However, criticisms of Mayo's theory argue that his experiments lacked scientific rigor due to small worker group observations, with subsequent experiments failing to confirm the findings.Mayo's theory highlights the disconnect between managers and workers, potentially seen as manipulation. In contrast, Maslow's hierarchy of needs suggests that organizations should fulfill employee desires. This includes self-realization through training and challenges, esteem needs with rewards and promotions, and love/belonging needs with teamwork opportunities. The text notes various demands impacting employees: safety demands prioritizing health and work culture, and physiological demands for good wages/working conditions. However, opposition exists to Maslow's theory due to exclusions; some prioritize creativity over financial rewards. It also states that employees may only focus on certain needs if others are met, like salary satisfaction.Finally, the text discusses Herzberg's 'Two-factor theory,' which presents two
sets of factors that influence motivation in the workplace: incentives and hygiene factors. Incentives, such as a sense of accomplishment and interesting work, provide job satisfaction and motivate workers. On the other hand, hygiene factors are related to the working environment and can cause dissatisfaction, including company policy and relationships with supervisors and co-workers. However, research suggests that Herzberg's theory may not be applicable to all workers in every business, particularly those in low-skilled jobs who may lack opportunities for enrichment or advancement. Therefore, a combination of these three motivational theories should be implemented in HNT. Both monetary rewards (such as bonuses or sponsored trips) and non-monetary recognition (such as promotions or letters of appreciation) should be given to employees to make them feel valued and encourage greater effort.
BTEC National Certificate in Business: Unit 16- HUMAN RESOURCE MANAGEMENT IN BUSINESS Undertaking 2 ( P4 ) Cooperation through contract of employment and employment affecting techniques
This section emphasizes the significance of cooperation within an organization, highlighting that it requires participation from both management and employees.The cooperation necessary for HNT to rebuild its reputation relies on two main factors: the contract of employment and employment affecting techniques. The employer and employees must reach an agreement and work together in order for a successful plan to be implemented and achieve desired results. The contract of employment clearly outlines the terms and conditions that both parties must follow, with violation potentially leading to termination. It includes important details such as start date, names of both employer and employee, responsibilities, policies, procedures, wage obligations for HNT, potential penalties or deductions for employees not meeting agreed-upon hours, conditions of
work and service including visa policies, as well as appointments and terminations specifying responsibilities for both employee and management under certain circumstances.The contract clearly specifies the job title of each employee, along with details about their wage and benefits. This ensures both HNT and its employees' safety. The disciplinary process is outlined for cases involving physicians, nurses, or low-skilled workers, stating that non-compliance may result in action being taken. This process is important to maintain employment at Hargreen Hospital. The contract also provides an easy course of action for any misbehavior among physicians and nurses. Employees are required to adhere to the hospital's rules and regulations, and a notice period of one month must be given by both parties if either wishes to terminate the employment agreement or is unsatisfied with performance.The contract includes protocols for addressing employee complaints and issues, as well as clearly stating employee rights, such as paid pregnancy leave. Express terms explicitly mentioned in the terms and conditions or policy sections ensure mutual understanding and adherence. These may include limitations on paid leave, like not exceeding 20 days. Implied terms governed by laws like the Data Protection Act apply automatically to all contracts. If sensitive information is requested or discrimination occurs based on factors like faith, sexual orientation, or race, the company can be held accountable in a tribunal of justice. Individual labor laws protect against age, race, and disability discrimination at HNT. In cases of patient discrimination based on age, gender, race, or color, patients have the right to report doctors to authorities for investigation and potential staff training at Hargreen Hospital. Equally important is ensuring equal pay for employees
performing similar jobs; otherwise they have the right to take legal action against HNT.HNT must ensure that they provide employees with paid leave, particularly for maternity purposes, and it is within the rights of employees to request such leaves. Additionally, HNT employees cannot be dismissed based on disciplinary action related to trade union activity or health and safety issues. The health and safety regulations at Hargreen Hospital encompass various aspects concerning the physical environment. This includes the provision of safe entry and exit paths as well as ensuring a secure working environment with appropriate equipment. These elements align with Frederick Herzberg's theory of motivation in which employees can only be motivated if their basic hygiene factors are met. By addressing these factors, management can encourage increased work efforts from employees. According to Herzberg, an unsafe working environment will lead to employee demotivation while a safe one will motivate them. For instance, having safe equipment for physicians at Hargreen Hospital enables them to carry out tasks efficiently such as surgeries and examinations. These factors not only provide reassurance but also contribute to a healthy employer-employee relationship that enhances overall performance at Hargreen Hospital while reducing turnover rates among staff members.Apart from being legally binding, employment involving techniques can be utilized to promote collaboration between employers and employees. The subsequent text offers examples of methods that can enhance an organization's performance, boost employee motivation, and improve communication:
- Quality Circle: HNT has the option to assign a group comprising various employees such as physicians, nurses, technicians, etc., for the purpose of analyzing work-related problems and devising solutions. These findings can then be presented to management with the aim
of enhancing organizational performance and enriching the overall work experience for employees.
- Suggestion Strategy: Another approach that can be implemented by the company is a suggestion strategy where all employees are granted the right to contribute their ideas regarding specific issues or challenges. Management will then address these suggestions in an optimal manner and make efforts to rectify any existing problems. Consequently, this initiative will ensure improved working conditions and higher levels of employee satisfaction.
- Communication Groups: HNT can establish different departments like finance or accounts alongside informal groups such as sports clubs or charity clubs. These groups should be regularly utilized as a means to encourage socialization among both employees and management teams.The utilization of motivation in an organization is crucial for enhancing comprehension and collaboration among employees, ultimately leading to improved public presentation and reputation for HNT. The cooperation between management and employees, as advocated by Herzberg and Mayo in their motivational theories, ensures compliance with regulations and fosters a healthy communication link between superiors and subsidiaries. This section delves into the application of motivational theories such as Mayo, Maslow, and Herzberg in an administration. By applying these theories at different hierarchical levels within HNT, the turnover rate and absenteeism can be reduced while simultaneously meeting employee needs and improving coordination between subsidiaries and superiors. Enhanced motivation among employees enables more efficient utilization of their skills. Moreover, providing employees with adequate wellness measures and a sense of security further enhances their productivity. Motivational theories consistently emphasize the significance of a strong relationship based on motivation between management and staff. Such relationships can effectively address major issues like industrial relations problems or work stoppages.A
motivated team of workers would never want to go on strike when they know that all their basic needs are being taken care of by management. Implementing a good motivational program in the organization is essential for building a well-planned, well-trained, and flexible workforce, which will benefit the organization in the long run. Mayo's theory can be utilized for blue-collar workers (porters, drivers, etc.) to foster teamwork and emphasize communication with subordinates and peers. Utilizing a combination of Herzberg and Maslow can enhance motivation for white neckbands (nurses and physicians) who possess valuable skills and expertise that HNT wishes to retain for long-term growth. Additionally, gold neckbands (managers and CEOs) responsible for decision-making should have a comprehensive understanding of the organization; therefore, familiarizing themselves with all three motivational theories is crucial for effective implementation.These approaches can help address the current issues of low morale, high turnover rate, and absenteeism at HNT. The BTEC National Certificate in Business Unit 16 - Human Resource Management in Business Undertaking 2 (D1) suggests various methods to improve motivation and provides relevant examples. It is evident that the workforce's morale is currently low, resulting in a high turnover rate and absenteeism. To address this situation, Maslow's hierarchy and Mayo's theory of human relations can be applied. One method to enhance motivation is by providing employees with self-realization opportunities, which can improve their skills and benefit HNT in the long run. As employees become more skilled, service quality will improve, leading to higher patient satisfaction rates. Another effective strategy is to offer promotions for good work as it motivates employees and reduces turnover. Working in teams also plays a crucial role
in employee motivation as it enables them to develop better relationships and understanding with their peers. However, demotivating factors such as long hours and low job security need to be addressed. Herzberg's two-factor theory offers a solution by suggesting interesting work, shorter shifts, and different tasks daily as they provide additional motivation for employees. Furthermore, providing relaxation facilities for employees can further boost morale at HNTImplementing these strategies will boost employee satisfaction at HNT. The formation of both formal and informal groups during this phase will benefit the administration. It is crucial to provide security for employees, particularly those working night shifts, due to the high crime rate in the area. Ensuring employee safety is essential for promoting a positive work environment.
Moreover, there has been a decline in standards that highlights a lack of motivation within the organization. To address this issue, motivational theories proposed by Mayo, Maslow, and Herzberg should be implemented company-wide. By understanding and addressing the social aspect of this strategy, HNT can regain its previously high standards. Recruiting new employees from Poland and Germany can also benefit the company in this regard as it creates a more competitive working environment.
By providing incentives, appropriate rewards, and recognition to employees, they will be motivated to perform better than ever before. Overall, implementing motivational theories and attracting new talent can quickly restore HNT's operations within a few days. Job rotation is another way to enhance workplace motivation; for example, nurses and physicians could be assigned to observe surgeries which would offer them unique experiences and skill improvement opportunities.Furthermore, at Hargreen Hospital, employees can also be assigned tasks typically carried out by porters, such as
delivering mail or equipment to the surgery room. This approach helps prevent doctors and nurses from repeatedly performing these same tasks, reducing the likelihood of boredom. In addition to this, motivation at Hargreen Hospital can be further enhanced by providing incentives to physicians and nurses. These incentives may include perks like free parking, subsidized travel, vouchers, health insurance plans, and access to nursery facilities.
For instance, by offering vouchers, the hospital can express appreciation for the services provided by its staff. Staff members are able to pay only half price for meals in the Hargreen canteen instead of paying full price which serves as a motivating factor. The availability of free parking allows employees to enter the hospital without incurring charges at any time enabling them to take on additional work. This includes low-skilled workers coming in on weekends to clean the hospital as well as doctors and nurses working independently without formal invitation.
Moreover, Hargreen Hospital provides nursery facilities for physicians and nurses allowing them to bring their children with them while they study at the hospital. This saves them time that would have been spent transporting their children back and forth between home and school. By offering nursery places conveniently located within the hospital grounds, physicians are able to bring their children with them in the morning and take them back home in the evening
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