Improving Organization Retention Narrative Essay Example
Improving Organization Retention Narrative Essay Example

Improving Organization Retention Narrative Essay Example

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  • Pages: 4 (919 words)
  • Published: November 4, 2018
  • Type: Research Paper
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To maximize employee performance and promote long-term loyalty, an organization should aim to create a harmonious environment for all stakeholders.

Challenges arise from conflicts between management and employees, which can impact employee satisfaction and motivation. The aim of management and stakeholders is to establish a supportive work environment that promotes employee success. Unfortunately, at JC's Casino, these issues have not been adequately resolved, as seen in the employees' reaction to managerial and organizational efforts.

Friction and high stress levels at the workplace are posing a significant threat to the overall performance of the business. It is crucial for management and stakeholders to promptly address these issues to prevent further escalation of employee dissatisfaction. Failure to do so may result in a shortage of experienced staff, revenue loss, and a negative reputation.

In order to achieve

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its goals, JC's casino is seeking the best recommendations for addressing and managing employee stressors. By examining two work motivation theories - justice theory and reinforcement theory - several recommendations can be derived from the current situation (Richmond, 2010). The assessment of an organization can be based on audit reports or daily records. The human resource department specifically identified that all stressors faced by JC were related to employees.

Due to a high retention rate in both departments, the organization is experiencing a decrease in workforce and significant gaps between teams and management. As a result, JC employees are feeling distressed as they believe their calls and needs are being neglected. To ensure employee satisfaction and achieve organizational goals, it is crucial to address the desires, needs, and wants of all employees. Failing to meet individual needs will hinder the organization's success.

To maintai

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a harmonious and pleasant atmosphere within the organization, it is essential to adhere to the specified contracts and rules. Some dealers frequently quit because boss Joe and his housekeepers assign extra tasks without compensating them accordingly. The amount of work should correspond to employees' wages, considering their expertise and abilities. Skilled workers are likely to explore alternative employment options since their services are highly sought after.

According to Richmond (2010), it is vital for JC Casino to take into account the treatment of their employees.

Justice Theory

This theory highlights the significance of fair treatment for all individuals in the organization. It is crucial that employees at every level feel they are treated fairly and are secure within the organization. Their rights should be respected and honored as they deserve.

The fairness theory highlights the significance of equality between an organization and its individuals, inspiring all employees at every level to uphold this equality (Spector, 2008). It is essential for managers to acknowledge the humanity of their employees and treat them fairly in all interactions. In order to implement organizational changes, it is crucial to involve employees in decision-making and utilize effective communication methods. The equity theory, which falls under the justice theory, aims to attain fairness and equity in the workplace. This includes ensuring equal distribution of resources, time, and compensation.

The working atmosphere at the JC Casino is consistently unpleasant for the current dealers due to pit boss Joe's actions. Joe creates a toxic and unbearable environment for the organization's employees, causing concerns about inequality and injustice within the organization when comparing their efforts and outcomes in relation to their rewards.

Reinforcement Theory

This theory emphasizes how rewards and reinforcement

affect behavior (Spector, 2008). It proposes that if a behavior is followed by reinforcement or a reward, its likelihood of happening again will be higher.

This signifies that employees will stay at one location for a long time only if they receive excellent rewards and recognition for their work.

Occupational Stressors

If employees cannot collaborate, disharmony will occur in the workplace, hindering the company's progress. At the Casino, social stressors were identified as the main causes of stress.

The mistreatment of employees in the workplace, including harassment, bullying, aggression, and rudeness, has caused a need for a quick replacement of the pit boss named Joe. This replacement should be someone who can balance personal issues with their job and possess good management skills. Additionally, it is crucial to positively motivate housekeepers and ensure their job responsibilities align with their pay in order to reduce stress levels. Hiring more housekeepers will also prevent any individual from being overworked and ensure that all rooms are properly attended to at the Casino.

The text highlights the importance of maintaining employee satisfaction and retention in order to ensure a positive working environment (Weick, 2012). Specifically, it discusses the concept of job satisfaction and its impact on employees' feelings about their job and how it influences their experience at work (Spector, 2008). Currently, JC's Casino has low levels of employee satisfaction and retention, leading to a high turnover rate. It is crucial for the human resource department to communicate this issue to the hotel owner and make necessary changes, particularly regarding the pit boss and housekeepers' responsibilities. Additionally, the text mentions counterproductive behavior, which negatively affects business productivity.

All the dealers at the Casino are clearly

demonstrating this behavior through their absenteeism, which has a negative impact on the image and production levels of the Casino. To solve this issue, the recommendations by the human resource person should be implemented and more housekeepers should be hired.

Conclusion

The JC Casino is renowned for its services. The existing stressors need to be addressed promptly to prevent employee dissatisfaction.

There is a need to hire another pit boss and additional housekeepers.

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