Service Essays

Now that you have informed your constituents of the unfortunate plight of the mentally ill persons in their community, build a multi agency service plan to open a community residential and outpatient center for the mentally ill that would have normally been incarcerated. Suggest funding alternatives and inform us how you plan on selling this […]

Richer Sounds believe that their profits aren’t the most important measure of their success. They believe the most important measure of their success is to provide great customer service and satisfaction. This is because any organisation can increase their profits by increasing the prices of their goods; they can buy cheaper low quality goods and […]

Explain how customer service standards are planned, implemented and monitored, and the impact this has on the operation of a selected business. In this task I will explain why customer service needs to be planned, how this is monitored and what impact it has for the whole organisation. The present customers of the organisation are […]

All Customers have needs and expectation such as 1. If a customer request or order for product or service, so investigation should be quick and fast. That’s how the customer will be satisfied from the service. 2. Every organisation which sells products or services has some sort of problems with them. Customers rarely or usually complain about […]

The above mentioned managerial flow chart clearly depicts the clear identification of job design, cell allocation and through put of information from the top through the service mangers to the patrols that are responsible for providing the services to the customers. The main essence of successful services providing is in the timely transformation of information […]

Punctuality is being in particular place at the right time. It is being on time to perform a particular task without much pressure. Punctuality can also be defined as a habit of performing given tasks within a given period of time. Punctuality is essential in every thing you do and directly or indirectly affect the […]

Looking back at the early beginnings of information technology in the late 19th century, it was humbly a working and operational mode of calculator machines. Communication was not its initial aim. It was merely to facilitate calculations of large sums of numbers. Its capability was limited then. A replica of the machine is demonstrated by […]

Customer service management has always been a concern for many businesses. It is becoming a bigger issue, as many organizations realize the advantages of managing the relationships with customers. The benefits of good customer service management will increase, as an organization begins to provide effective and efficient customer support. Small and large organizations should embrace […]

It would be better if the maker of multifunction knives builds a multi product brand. The government of Swaziland has only licensed two companies to manufacture the world –renewed Swiss Army knives. Swiss Army Knife’s popularity has enabled the company to expand to other customer goods like watches, luggage and other. Originally, the company was […]

The well-known adage in costumer service goes: the costumer is always right. This perhaps is the rule that all in the service industry must abide by, with one going through lengths to provide the desire of the client. Yet, client service does not end with mere recognition of the right of the costumer. Accomplishment of […]

On May 23, 2003 the United States Congress passed the Jobs and Growth Tax Relief Reconciliation Act of 2003 which was signed by President Bush five days later. Among other provisions, the act accelerated certain tax changes passed in the Economic Growth and Tax Relief Reconciliation Act of 2001, increased the exemption amount for the […]

The limited-services food industry In the U. S. consists of limited service restaurants, food shops, cafeterias, diners and other establishment were people select and pay for products before consuming them either within or outside of the store’s premises. According to the report made by IBISWorld (2007), nominal revenue growth and employment rates for the industry […]

For many organizations providing services, help desk is an essential part of the company’s success. An ineffective help desk could lead to customer loss or customer dissatisfaction. The question that everyone is normally faced is what constitutes an effective help desk? Statement of the Problem This document aims to answer whether help desk ought to […]

Educate and Train Users Human resource is the most important and valuable asset for an organization and more so if they are technically viable and talented. Hence, in order to make them more viable, they need to be trained and educated properly for the organization to reap maximum benefit out of them. Manage Service Desk […]

Auditing is a subset of attestation, which is a subset of assurance. These services, which are governed by several organizations, are unique in their own way. Because of the constantly changing role of the auditor, particularly since the Sarbanes-Oxley Act of 2002, different types of services have become necessary. In this paper we will compare […]

Executive summary The paper introduces the concept of service management and its importance in organizations. It then further gives a description in customer service improvement initiative which is the new strategy to better service management. In the discussion, it provides a rationale for the service action which is attached to the framework from the case […]

“Of all Internet-based marketplaces, the ASP arena is marked by product strategies developed both with and for customers in real time. The need for being a responsive resource is an underlying assumption and a core value…” (Sam, 2007). In order to see the value that ASPs add to businesses, one needs to be able to […]

Privacy is a fundamental human right. It underpins human dignity and other values such as freedom of association and freedom of speech. It has become one of the most important human rights issues of the modern age. Privacy is recognized around the world in diverse regions and cultures. It is protected in the Universal Declaration […]

The determinants of service quality: satisfiers and dissatisfiers Robert Johnston University of Warwick, Coventry, UK Introduction There appear to be five major debates taking place in the service quality area. One debate concerns the similarities and differences between the constructs of service quality and satisfaction (see e. g. Anderson and Sullivan, 1993; Bolton and Drew, […]

Web services are being increasingly managed through the web engineering technology which is basically a system and methodology for managing large-scale web services. Web engineering evolved as a result of complexities and problems associated with the development of web applications related to their maintainability, quality and reliability. Web engineering serves as a solution to this […]

The person holding the interview will be able to listen to your conversation and your explanations about your credentials, and when they observe that you speak politely and present yourself to be respectable and courteous, this will most certainly positively influence the person holding the interview. Interpersonal skills are extremely important in determining whether the […]

Chapter five 5.0 VIDEO QUALITY OF SERVICE It is easier to understand the QoS issues associated with video traffic on the internet through the understanding of the VoIP. Voice over Internet Protocol (VoIP) seeks to break the difficulties of traditional VoIP and Public Switched Telephone Networks (PSTN) networks through the increased optimization of the network […]