Airlines employees Essay Example

Gerard Arpey is attempting to influence American Airlines employees to achieve harmonious relationships and gain trust. He communicates openly with union leaders to gain support and promotes open communication with all employees. Arpey frequently visits cities where American has operations to conduct town hall meetings, and replaces expensive arts in the office with American Airlines memorabilia. He implements an open door policy with officials, returns phone calls, and solicits advice on critical company issues. Arpey emphasizes the importance of regular employee involvement in helping the company, a