Set high standards of your work and show commitment in achieving these standards. Each morning when I arrive at work I have to sort out the days purchase orders that need to be dispatched. The deadline for all the orders to be processed is 12 noon so that carriers can be booked for collection of the goods.
However by setting my own high standards of making sure the orders are processed for 11am, I then give myself enough time to amend any corrections and allow the warehouse manager to notify me of any mistakes so that by 12 noon all orders are processed accurately and have been checked thoroughly.
Showing commitment in achieving these standards I always make sure that I allow enough time for other important tasks to be completed, and I always make sure that all orders have been processed by 11a
...m. Understand your own needs and rights. Every employee within a workplace has there own needs and rights.
When at work I have the right to break times, lunchtimes, toilet facilities and drinking facilities. I also need to make sure that my working environment is safe and healthy. Things like making sure that there are no safety hazards like electrical equipment which may be a danger for example: lack of insulation, faulty wiring or lack of earth connection which all could be potential fire hazards. If I do notice any problems I would need to notify my supervisor of the risk, as if it was left unrepaired then this could be a risk to both myself and other employees.
Show a willingness to take on new challenges Earlier this year one of the office staff left the organisation to work elsewhere. This
meant that I had to take on new job roles. New challenges where set such as being responsible for the processing of purchase orders every day and working in close line with the warehouse manager so that orders are processed correctly and on time. I also had to take on new roles such as credit control where I have to ring customers to chase payment for goods. By taking on new challenges I am broadening my knowledge of business and administration which will help me further my career.
Adapt readily to change
As I had taken on new job roles I had to adapt readily to change, whereas when I first commenced employment at this company my job role simply included filing and managing reception. Now my job role includes processing orders, filing, credit control, stock control, dealing with visitors, making and answering telephone calls and booking carriers for goods collection. Adapting readily to these new challenges had made my job role more busy therefore I had to plan my work more carefully and make sure that I had time to complete all tasks set as well as all the usual jobs that needed doing everyday.
Treat other people with honesty, respect and consideration. I should always treat other people with honesty, respect and consideration in my dealings with them. This means that I must be punctual, always be honest with them, not borrow items without consent from my supervisor. This also means that I must fulfil my job to the best of my ability. For example, taking days of sick if you are not genuinely unwell shows a lack of honesty and respect to your employer and may jeopardise your job and
future career if they are to give you a character reference in the future.
Help and Support other people
I always try to help and support other people within the workplace as I try to help them cope with a difficult situation by offering as much support as I can, however I always make it clear exactly how much help I am able to give them as I do not want to jeopardise my own work load and cause myself to not be able to complete the tasks. I also try to help and support the warehouse manager by making all instructions for orders clear, such as whether the customer is collecting the goods or it is being despatched, whether the item is going out on economy rate or next day rate or whether an employee is delivering the item themselves.
An example of how I help and support others within my organisation is that when other employers are on holiday or are off sick I will always offer to help with the duties to the best of my ability and knowledge. When Dave (Warehouse Manager) has been off on holiday I seeked information on how to despatch goods from Dave previously so that I could help as much as I could with making sure that all orders go out on time.
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