Company Profile Of Lavender Confectionery And Bakery Business Essay Example
Company Profile Of Lavender Confectionery And Bakery Business Essay Example

Company Profile Of Lavender Confectionery And Bakery Business Essay Example

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  • Pages: 11 (2824 words)
  • Published: September 11, 2017
  • Type: Case Study
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Lavender Confectionery & A ; Bakery Sdn Bhd is a boutique bakeshop and bistro established in June 2000. Since so Lavender Bakery has been revolutionising the traditional trade of bakeshop by utilizing a combination of all right ingredients, artisan techniques and modern engineering. One of the mercantile establishments is located in Terbau metropolis Jusco.

Job satisfactionA depict how content anA individualA is with his or her occupation. The happier people are within their occupation, the more satisfied they are said to be. Job satisfaction is non the same asA motive orA aptitude, although it is clearly linked.A Job designA purposes to heighten occupation satisfaction and public presentation, methods includeA occupation rotary motion, A occupation expansion, A occupation enrichmentA andA occupation re-engineering. Other influences on satisfaction include the direction manner and civilization, employee engagement, authorization and independent work place.

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Job satisfaction is a really of import property which is often measured by organisations. The most common manner of measuring is the usage of evaluation graduated tables where employees report their reactions to their occupations. Questions relate to rate of wage, work duties, assortment of undertakings, promotional chances, the work itself and colleagues.

Interview 's questionnaire

  • What is the company 's benefit had been give to you?
  • Any wagess or bonus given to you by company?
  • Make you fulfill with the benefit given?
  • How is the working environment?
  • Do you like your current working environment?
  • How you go to work topographic point?
  • Make you fulfill the clip taken when going to there?
  • How about your wage or rewards?
  • How long you being work in this company?
  • How much you feel plenty for the wage?
  • Do direction has good managed
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to accomplish company end?

  • Department of energies Company hold good attention to employee?
  • Make you happy with the current place?
  • Make you larn any things and derive any cognition?
  • Does your place fulfill your occupation range?
  • Do you hold good relationship with your co-worker?
  • Any job has faced in working?
  • Did your co-workers help you to work out job?
  • Stress? In what?
  • Last, would you work in this company any longer after you had been offer another occupation? Why?
  • The Causes of Dissatisfaction

    Mr. Sim is working in Lavender Cake store as an Outlet Manager. He working in this company already 4th twelvemonth and he has to work 6 yearss in a hebdomad. The on the job twenty-four hours is longer than normal office which is 5 yearss per hebdomad and every Saturday and Sunday is away. Because lavender bar store is unfastened from Monday to Sunday though the whole twelvemonth, if there is no any specials event it will non be near except Chinese New Year. He is unsated with 1 more twenty-four hours to work in a hebdomad. He said it can be arrange to acquire 2 yearss off per hebdomad in Lavender bar store. Because there has more than one individual is Outlet Manager in an mercantile establishment. Mr. Sim 's off twenty-four hours is non allowed to set up on Saturday and Sunday. Because there are the Lavender most busy yearss. Due to that, Mr. Sim got lesser clip to pass to his household.

    On another manus, the wage of him is about RM2000 to RM2300, it is depends on overtime work he make in the month. Allowance and public presentation is given hard

    currency RM250 in a month, it is a fillip given by company. Although those benefits and bonus given to him, the money he earned can non carry through his disbursals. He has to pay his insurance, auto loan, electric and H2O measure, internet measure, phone line measure and even his other amusement disbursals. The dissatisfaction of his salary makes he wants to foster survey in order to acquire higher wage or place. For his occupation range, he wants to be top individual pull offing a concern and he knows that there is no ways to acquire highest place in Lavender bar store. The ground is Lavender is chiefly control by a individual called Executive Director which is the lady foreman. The following to replace the place will be her boy.

    The undertakings of an mercantile establishment director are excessively many. First is the operation though out the yearss, see-ing a batch of clients comes to purchase staff of life. Every hr he has to enter down the figure of bread sold. This is to do certain twenty-four hours to yearss routine is good, if non he has to acquire more staff of life from close mercantile establishment. There are several trips the staff of life come to outlet, although this mercantile establishment has own production section. Every trip that staff of life came, he has to do certain figure of staff of life is match to his orders. In Saturday Sunday or public vacations, the call of reassigning stock lists is nonstop from afternoon 12 to flushing 7. When there is a bad gross revenues twenty-four hours, he has to give ground to stamp explains the

    ground why did non accomplish the prognosis on the twenty-four hours. So this is besides one of the dissatisfactions upon his personal emotion. He feels emphasis when confronting jobs of bad gross revenues in a month.

    Furthermore, Mr.Sim is dissatisfied to the long travel clip to work. Every times, he is traveling out from his house to the work topographic point an hr before the existent working clip. It is because he is remaining in Masai. Half an hr or more of the traveling clip is spent. Compare to other employee, he has taken more clip in work, in consequence that he has no adequate clip to rest. Mr. Sim was ill 2 times in last 3 months clip, the busiest clip was the Chinese New Year month, he has no off twenty-four hours before and after the CNY hebdomad. He has to pay for the medical specialty, although company has medical specialty assistance in the early province. Company does no hold good attention to employee, this lead to him non so reliable on it much as earlier.

    The Causes of Satisfaction

    Besides that, Mr. Sim is satisfied with cognition and experience that he additions in Lavender bar store. 100 over staff of lifes and bars are selling in an mercantile establishment, and he knows every individual roll doing procedure and what is the pulverization they used. In Lavender bar store, he learnt bakeshop and direction accomplishment at the same clip, it is other company or industry do non provided. Following is about the relationship between director and staff. He has really good relationship with his staff and other section or country directors. He does non ailments about

    anyone. The ground that they have good relationship is the good working experience of Mr. Sim. He said holding good pique is besides an advantage to working in an organisation. Some clip, he will besides inquire his staff about the sentiment of staff of life on that twenty-four hours. In add-on, every clip he works at least 8 hours and sometimes he has to work over clip. Work overtime to him is a sort of benefit which every organisation will pay more or dual for overtime hours.

    Lavender bar store has garnering every 3 months. All staffs are able to loosen up themselves to acquire closer to each other and cognize other mercantile establishment 's people. As an Outlet Manager, he likes to travel this sort of activities. In add-on the nutrients and drinks provided are sponsor by the company.

    Decision

    In decision, an employee is looking into many factors to mensurate the satisfaction in an organisation. Most of the employees are non willing to remain in an organisation which the dissatisfactions are more the satisfactions of them. Because it is related to the attitude and at the terminal it will impact the behaviour on work. Job satisfaction is of import to an organisation as it can increase the morale and at the same clip production every bit good.

    What are the redresss an organisation can set about to rectify the dissatisfaction of its employees?

    In the every organisation, employee is one of the of import elements in the organisation. Employee refers to the human resource for each organisation. If organisation without employee, it can non be map. Therefore, organisation demands to guarantee all the employees are satisfaction with their

    direction. When the employees are satisfaction with the organisation they will execute good. It can do certain the organisation can command more efficient and increase productiveness. The redresss can transport out by the organisation to work out the dissatisfaction is really of import portion.

    Based on the inquiry one, the dissatisfaction of the employees is the benefit or advantage giving by the organisation is non good comparison with other company. Now, most of the people will look for the good attention provide by the organisation such as insurance, medical specialty claim, fillip and more. They will get down traveling to the other company which is supplying more benefit to the employee. The redresss can transport out by the organisation is provide medical specialty cheque to the employee. It is because now the people is more focal point on the wellness, so it can allow the employee experience the company has think about them. Furthermore, organisation can besides purchase the insurance to their employee such as medical insurance. When the employee go on the accident or hurt, they have the insurance to assist they paying some medical fee. Organization besides can give fillip to the employee who is assisting the organisation achieve the end. The fillip can be the money or winging ticket to travel. It non merely can work out the job and besides can promote employee work hard to accomplish the fillip. After that, organisation can besides giving present to the employee who is birthday. It can do the employee experience the organisation is concern about their employee.

    Following the inquiry one, the following dissatisfaction of employee is salary. The ground cause the employee dissatisfaction by

    the salary giving by the organisation is the salary provides by the organisation is unreasonable. It is intending possibly the employee require high instruction such as sheepskin, grade, or maestro degree but merely having the lower wage in the organisation. For illustration, the employee is require the degree degree of the instruction but the organisation merely giving RM1500 wage to the employee, so it will do the employee dissatisfaction with the salary giving by the organisation. Another cause is because the economic is turning faster and the things is become expensive but the employee wage is lower so it make employee confronting the adversity in normal life and dissatisfaction with the salary giving by the organisation is no adequate to utilizing in the normal life. The redresss can transport out by the organisation is giving the fillip to the employees who are more industrious. The fillip can be the money, incentives or wages. It is excess benefit to the employee. Employee will more hardworking in the organisation to derive the fillip from the organisation to cover their salary. It besides is win-win state of affairs because can do the employee satisfaction with the organisation and besides can assist the organisation to guarantee the every employee is executing good in the organisation. Another state of affairs can transport out by the organisation to work outing the job is giving the sensible wage to the employee. Organization can have the feedback from the employee to cognize what the sensible wage is for the employee. Organization besides can give the salary depend on the employee instruction degree. For illustration, organisation will paying the salary depend on the instruction

    degree such as sheepskin wage is RM1200-RM1500, degree degree RM 1500-RM2000 and master degree RM 3000-RM5000. Organization besides can increase the employee 's salary depend on their acting. Organization will increase the salary if the employee executing good or hardworking. For illustration, organisation can through the director to cognize who the best worker in the organisation is and the organisation will increase the salary to that individual. This besides can work out the dissatisfaction job of the employee.

    In other manus, dissatisfaction of the employee is experiencing the emphasis in the organisation. Employee will confront the emphasis in the organisation because possibly the competitory environment is excessively intense. It is mentioning to the employee contending between the employees to taking the advantage such as promote be supervisor or higher place. The redresss can take to work out this state of affairs is organisation must give the same opportunity to every employee and position equality among everyone. For illustration, giving same challenge to employees and same opportunity can assist they advance to the higher place. The following ground is organisation giving excessively much of undertaking. Employee will confronting the job such as no sufficiency of clip to done the work or frighten the organisation will infer their wage so it will doing the emphasis to the employee. In this state of affairs, organisation can construct the squad to assist them more easy to done the undertaking. It is because in the squad they can portion the sentiment and cognition to done the undertaking. It can assist they done the undertaking in the changeable period and cut down the emphasis. After that, the ground to do the employee

    experiencing the emphasis is the organisation maintain force employee to done their work in the short period. Sometime, employee will experience the clip is no plenty to utilize and hotfoot. It will do the employee experience the emphasis and besides the work done by the employee is no quality because clip is no adequate and no clip to make research. Therefore, organisation can give longer of clip to the employee done their occupation to cut down their emphasis. Organization can besides giving more information to assist employee to done the occupation in the period of clip. The accurate information is of import and it can assist employee easier to make the undertaking. The following redresss can transport out by the organisation is giving the employee sufficiency of remainder or vacation. It can cut down the emphasis and besides reloading their energy to assist them hold more power to confronting their following challenge.

    Furthermore, dissatisfaction of employee is working environment. Working environment refers to the organisation direction and installations. Employee is dissatisfaction with the organisation direction because they feel unjust, non concern the employee and deficiency of direction. The redresss can transport out by the organisation is cod feedback from the employee to cognize which is the failing of the organisation and better it. Organizations can every month making one clip audience with the employee to have the feedback. It can assist the organisation to work out the dissatisfaction job and besides constructing up good relationship with the employee. Organization can besides supply the feedback signifier to the employee. Employee tins utilizing the feedback signifier to compose down complain or which portion of organisation demand to better

    and direct it to the director. For illustration, employee can compose down what are the organisation still needs to bettering such as installations. Besides that, organisation besides need give plenty of the concern to the employee. It is average when the employee confronting the job in their life organisation can assist them work out it. For illustration, when employee confronting the job such as household decease or go on accident, organisation will giving holiday to the employee travel back to see their household. It can do the employee feeling comfy and more assurance with the organisation. Next, organisation demand to giving the high place to the individual who are necessitating the cognition and ability to done their undertaking. It is because if the organisation is simple giving person place without any ground or trial, the employee will non obey the direction from that individual. It besides can do the struggle happen between employee and the director. Therefore, organisation demands to properly to engage the director. For illustration, organisation can engage or promotion the individual to be high place through the public presentation, attitudes and the cognition of that individual.

    Decision, every employee has their ain demand and want and it is of import component in the every organisation so organisation must seek the best to fulfill the demand and privation of the employee. When the employee working in the good environment. It can do them experiencing happy with the organisation and will more hardworking. Organization must transport out the good redresss to work out the dissatisfaction of the employee. Because it can assist organisation builds up the good relationship with the employee. Organization can besides construct

    up the audience section to concern the employees who are confronting the job such as household job or fiscal job. Organization satisfies the demand and privation of employee can assist them experiencing more assurance and trueness. It can besides do employee work longer with the organisation so organisation wo n't confront the unemployed job.

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