The Vigor division, which was established in 1984 as part of the Harrington Collection, aimed to attract younger, fashion-conscious customers who wanted professional and stylish work attire. Despite having a less traditional approach, this division embodied the brand name and values of the Harrington Collection. The target consumer for Vigor was typically between 25 and 50 years old with an average household income of $75,000.
When Blake Emery, the general manager of the Harrington Collection, proposed expanding into a new line of trendy sporty casual clothes, it made sense to choose the Vigor division among the company's four divisions. Surveys and focus groups conducted by the company further supported this decision by showing significant interest from their target customers for more active-wear clothing. The survey results revealed that 10% of customers who buy apparel in the $100-$200 price range were willing to purchase an ac
...tive-wear set that offered period styling, fabric, and fit. This presents a considerable opportunity for the Vigor division to enter into the active-wear market.
Harrington Collection needs to recognize that their target audience from three decades ago is now retiring and no longer requires professional wear; instead, they are looking for comfortable yet stylish active wear.Expanding into the active wear industry is a great fit for Vigor division, as it complements their current offerings. Proper training and generous commissions are necessary for salespeople to influence nonusers' decision-making process. Increasing the number of dedicated stores will help in building a customer base and strengthening brand awareness. Outsourcing production to Mexico allows Harrington Collection to expand manufacturing capabilities for the active-wear line while controlling costs. Leveraging existing support functions like IT, HR, legal, and finance
at Harrington enables efficient management of the new business venture. However, hiring specific roles such as a general manager, merchant, planning manager, and two design staff members is essential for the new product line with an estimated annual cost of $1 million for management salaries and support allocations. A successful launch of the active-wear line requires an effective advertising campaign involving print and TV advertisements, in-store promotions featuring sales staff wearing the active wear, celebrity endorsements to enhance quality and status perception, as well as a fashion parade cocktail party attended by professional photographers where guests are encouraged to share photos on social media. The success of previous 'better' active wear product lines can be attributed largely to extensive advertising campaigns.The ongoing advertising costs for the active-wear line of Vigor were estimated at $3 million per year, excluding launch expenses totaling $2 million. There were concerns about how the expansion into active wear would affect the brand of Vigor. However, a market research conducted by Harrington Collection showed that less than 2% of respondents believed this would happen. To ensure the success of Vigor's expansion, it is crucial to maintain the core values of the brand and provide customers with a consistent and reliable experience similar to previous products.
Harrington Collection is well-known for its top in-house design staff, extensive national advertising campaigns, exceptional quality, and styling. Thus, it is important for the new collection to meet the same level of quality as other Vigor products. Additionally, maintaining their advantage in producing superior quality items is also crucial for Harrington Collection. They understand that controlling the quality of their clothing is vital to protect their brand
name and value.
In a fast-paced fashion industry where demand for designs and styles constantly change, Jones Apparel Group and Liz Collarbone are leading companies with diverse brand portfolios. Both companies have recently launched luxury active-wear lines like Liz Collarbone's Juicy Couture, which has gained popularity among Hollywood celebrities. To gain exposure in the market, Harrington Collection should target sporting celebrities and TV personalities as part of their marketing strategy.The competition's response to Vigor's new active-wear line may include increased advertising, price reductions, improved quality, or expanded retail stores. However, there is a risk of overproduction leading to channel conflict issues and an excess of products. To effectively address these challenges and meet market demands, Harrington Collection must continue utilizing advanced technology for inventory tracking and sales data analysis. It is also crucial to maintain a substantial channel marketing budget and strong relationships with retail partners. Furthermore, if Vigor decides to offer their active-wear line online as well, it could potentially result in channel conflict issues. To avoid such conflicts in a click-and-mortar business model, it is essential to fully integrate traditional and online channels for customer clarity and the benefits of both channels (exhibit 9). Implementing the Vigor active-wear program is projected to generate an estimated increase in profits of $6.3 million for the manufacturing group, resulting in a profit margin of 15.8%. The start-up cost for the active-wear line is $12.7 million with ongoing and fixed costs totaling $11.5 million.The direct variable costs per product are as follows: hoodie ($20.55), T-shirt ($7.50), and pants ($16.40). Achieving breakeven requires selling approximately 289,847 units which is an attainable number.Furthermore, exhibit 9 demonstrates that as the production
volume increases, the per unit contribution also risesOver time, the Mexico plant achieves economies of scale which decrease the fixed cost per unit and gradually increase the profit margin per unit.
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