User support managers often use which of these strategies to determine how many staff members to hire to handle the volume of support incidents received? – Q/A (Question and Answer)

Question
User support managers often use which of these strategies to determine how many staff members to hire to handle the volume of support incidents received? – Q/A (Question and Answer)

Test Answer

Answer:

Use an erlang calculation to estimate staffing needs

Recource Wake Tech CTS

Unlock this answer Join StudyHippo to unlock
unlock
Get an explanation on any task
Get unstuck with the help of our AI assistant in seconds
New