Asking For Clarification Flashcards, test questions and answers
Discover flashcards, test exam answers, and assignments to help you learn more about Asking For Clarification and other subjects. Don’t miss the chance to use them for more effective college education. Use our database of questions and answers on Asking For Clarification and get quick solutions for your test.
We've found 13 Asking For Clarification tests
AP Psychology
Asking For Clarification
Emphasize The Importance Of
Introductory Psychology
Psychology
Unconditional Positive Regard
PSYC 101, Chapter 14 Learning Curve, Lewis, Chico State – Flashcards 50 terms

Deloris Connelly
50 terms
Preview
PSYC 101, Chapter 14 Learning Curve, Lewis, Chico State – Flashcards
question
This therapy evolved out of the classic psychoanalytic therapy.
answer
psychodynamic
question
According to humanistic therapy, _____ is more important than unconscious thought.
answer
conscious thought
question
This form of treatment associates an unpleasant state (such as nausea) with an unwanted behavior (such as drinking alcohol).
answer
aversive conditioning
question
Conducting cognitive-behavioral therapy through the _____ has recently been seen as being beneficial, however, whether it is more beneficial than face-to-face therapy has yet to be determined.
answer
Internet
question
Growing and living within a family structure at the same time an individual is working to maintain their identity outside of the family often results in _____.
answer
stress
question
The aim of Freud's therapy was to bring a patient's repressed _____ into conscious awareness.
answer
feelings
question
Marlow is suffering from schizophrenia. In addition to medication, Marlow sees a therapist once a week to help him re-socialize and modify his maladaptive behaviors. Marlow's therapist is most likely using what approach?
answer
eclectic
question
_____ emphasized the importance of active listening in the process of psychotherapy.
answer
Carl Rogers
question
This therapy associates a pleasant relaxed state with gradually increasing anxiety-triggering stimuli.
answer
systematic desensitization
question
______ therapy teaches people new and more adaptive ways of thinking and acting. It is based on the assumption that thoughts intervene between events and our emotional reactions.
answer
Aaron Beck's
question
Therapists often suggest group therapy when:
answer
the client's problems stem from their social interactions with others.
question
Carlos is suffering from bipolar disorder, a disorder where Carlos' mood shifts between periods of depression, periods of mania, and normal functioning. To help control the symptoms of his disorder, Carlos takes medication regularly. Carlos most likely sees a therapist who specializes in what type of therapy?
answer
biomedical therapy
question
Nancy's therapist is an active listener who often paraphrases what she says. He does not judge her and is quite open to her exploration of her weaknesses. He gives her appropriate validation and encourages her to reflect on her feelings. He wants to deepen her self-understanding. Her therapy is most likely _____.
answer
client-centered
question
To help Philomena overcome her nearly irresistible craving for chocolate, a therapist provides her with a supply of chocolate candies that contain solidified droplets of a harmless but very bitter-tasting substance. This approach to treatment best illustrates _____.
answer
aversive conditioning
question
_____ is a widely practiced integrative therapy which aims not only to alter the way people think, but also to alter the way they act.
answer
cognitive-behavioral therapy
question
Although group therapy does not provide the same degree of therapist involvement as individual therapy it does provide all of the following EXCEPT: a.it is easier to schedule an appointment for. b.it saves the therapist time. c.it saves the client money. d.it can be as beneficial as individual therapy.
answer
a.
question
Angelina is suffering from depression. Once a week she sees a therapist and with the therapist's help she has begun to explore her past experiences and how they might have contributed to her depression. In addition, Angelina's therapist has Angelina begin to adopt new ways of thinking about the current events in her life. Angelina's therapist is more than likely using which type of therapy?
answer
psychotherapy
question
This therapy, along with psychodynamic therapy, are often referred to as "insight therapies."
answer
humanistic
question
_____ is a behavior therapy commonly used to treat phobias.
answer
Systematic desensitization
question
In a residential treatment facility for troubled youth, adolescent children receive large colored buttons when they hang up their clothes, make their beds, and come to meals on time. The children return the buttons to staff members to receive bedtime snacks or watch television. This best illustrates an application of:
answer
operant conditioning.
question
Unconditional positive regard is a caring, accepting, nonjudgmental attitude, which _____ believed to be conducive to developing self-awareness and self-acceptance.
answer
Carl Rogers
question
_____ is a therapy that associates a pleasant relaxed state with gradually increasing anxiety-triggering stimuli.
answer
Systematic desensitization
question
This perspective has emphasized people's inherent potential for self-fulfillment.
answer
Humanistic
question
Given a nonjudgmental, grace-filled environment that provides _____, people may accept their worst traits and feel valued and whole.
answer
unconditional positive regard
question
A therapist helps Rebecca overcome her fear of water by getting her to swim in the family's backyard pool three times a day for two consecutive weeks. The therapist's approach to helping Rebecca best illustrates:
answer
exposure therapy.
question
It is difficult to evaluate the effectiveness of psychotherapy because:
answer
people often enter therapy in crisis, and these crises often pass without professional help.
question
There is a "civil war" currently underway regarding the effectiveness of psychotherapy. There are those who view psychotherapy as something that cannot be described in a manual or tested in an experiment. Then there are those who:
answer
support the use of scientific methods to determine which therapies are the most effective for various people and disorders.
question
_____ is the cultural belief that gives priority to personal desires and identity.
answer
Individualism
question
Many physicians did not realize that bleeding was an ineffective treatment for typhoid fever until researchers made effective use of a _____.
answer
control group
question
Zander has been struggling with personal issues and has decided to seek help at a mental health clinic. Unfortunately, he was put on a waiting list and told he would likely have to wait several weeks before he could meet with a therapist. According to Hans Eysenck's findings, what do you predict will happen to Zander?
answer
The chances are good that he will improve during this waiting period.
question
_____ therapy is empirically supported for treating sexual disorders.
answer
Behavioral conditioning
question
_____ is the cultural belief that gives priority to others' expectations.
answer
Collectivism
question
Delores has been in therapy for 2 years, but her last session is today. If you ask her next month how effective her psychotherapy was, she is likely to:
answer
overestimate its effectiveness.
question
Evidence-based therapists make decisions about different therapies based on: a. the therapist's clinical expertise. b. the therapist's knowledge of their client. c. the evidence suggested by research. d. all of the reasons listed.
answer
d.
question
Besides cultural differences _____ may also be an area of potential conflict.
answer
religion
question
_____ therapy is empirically supported for treating depression.
answer
Cognitive
question
According to one study, good therapies share much in common, including:
answer
hope for demoralized people.
question
Therapy is likely to be most effective when a client's problem is:
answer
clear-cut
question
Your therapist believes in using only empirically supported therapies for treating your depression. She will probably use:
answer
cognitive therapy.
question
According to one study, good therapies share much in common, including all of the following EXCEPT:
answer
evidence-based support.
question
According to studies cited in the textbook, hope for demoralized people, a new perspective, and an empathetic, trusting, caring relationship are what _____ therapies share in common.
answer
good
question
The double-blind technique is most likely to be used in evaluating the effectiveness of _____.
answer
drug therapies
question
With _____, patients receive repeated pulses of magnetic energy to the brain, which can be used to stimulate activity in various areas of the brain.
answer
repetitive transcranial magnetic stimulation (rTMS)
question
Medications are not the only way to lift an individual's mood. What else can help decrease depression and/or reduce anxiety? a. All of the reasons listed can improve an individual's mood. b. cognitive-behavioral therapy c. exercise d. cognitive therapy
answer
a.
question
After three sessions of ECT each week for 2 to 4 weeks, _____ percent or more people suffering from severe depression improve markedly.
answer
80
question
John is a 28-year-old male who suffers from bipolar disorder. He does not like lithium because of the side effects. His doctor prescribes this medication, originally used to treat epilepsy. This medication is:
answer
Depakote
question
Antipsychotic drugs are to _____ as a cork is to a _____.
answer
dopamine receptors; bottle
question
Blake's doctor told her that she should not drink alcohol while taking Xanax. This is because antianxiety agents such as Xanax:
answer
depress central nervous system activity.
question
Today, Ellen is going to the mental health clinic for a new treatment. During the procedure her brain will be exposed to repeated pulses of magnetic energy. This type of treatment is known as:
answer
repetitive transcranial magnetic stimulation (rTMS).
question
After 3 days of taking a selective serotonin reuptake inhibitor (SSRI), Dennis is disappointed because he is not feeling any better. However, it generally may take up to _____ for this type of antidepressant to reach full effect.
answer
4 weeks
AP Psychology
Asking For Clarification
Clinical Psychology
Deep Brain Stimulation
Introductory Psychology
Psychology
Three Times A Day
General Psychology Chapter 16 a, b, c – Flashcards 67 terms

Suzette Hendon
67 terms
Preview
General Psychology Chapter 16 a, b, c – Flashcards
question
Two mental health reform pioneers are the American, Dorothea Dix, and the French doctor, _____.
answer
Philippe Pinel
question
The three main features that humanistic therapists hope to exhibit are _____, acceptance, and empathy.
answer
genuineness
question
According to the text, more than _____ million Americans belong to small religious, interest, or self-help groups that meet regularly.
answer
100
question
Interpersonal psychotherapy is a variation on psychodynamic therapy. It is different because:
answer
its goal is symptom relief in the here and now, and it focuses primarily on current relationships.
question
In an eating disorders clinic, the patients receive merits for good eating behaviors such as finishing their meal, not exercising after their meal, and for appropriate behaviors on the unit. This best illustrates an application of:
answer
the token economy.
question
In order to help people with their psychological disorders, this therapy develops an understanding of family and other social systems, explores roles, and improves communication.
answer
family
question
During his weekly therapy sessions, Colin finds it very difficult to talk about childhood memories. He often pauses before mentioning embarrassing moments, or simply forgets important details. A psychoanalyst would suggest that this illustrates:
answer
resistance.
question
Nancy's therapist is an active listener who often paraphrases what she says. He does not judge her and is quite open to her exploration of her weaknesses. He gives her appropriate validation and encourages her to reflect on her feelings. He wants to deepen her self-understanding. Her therapy is most likely _____.
answer
humanistic
question
In general, for up to _____ minutes a week, the group therapist guides the interactions of a group of people as they engage issues and react to one another.
answer
90
question
During her weekly psychoanalytic therapy sessions, Sabrina will often abruptly shift the focus of her attention and lose her train of thought. A psychoanalyst would suggest that this illustrates _____.
answer
resistance
question
To help Adam reduce his fear of dogs, a therapist encourages him to physically relax and imagine that he is walking toward a friendly and harmless little dog. The therapist's technique best illustrates _____.
answer
systematic desensitization
question
Some life problems require more support than others. For example, AIDS patients are _____ likely than hypertension patients to be in support groups.
answer
more
question
_____ psychotherapy is a variation on psychodynamic therapy. It is different because its goal is symptom relief in the here and now, and it focuses primarily on current relationships.
answer
Interpersonal
question
Chelsea's therapist uses active listening within an empathic environment. Her therapist is most likely using:
answer
client-centered therapy.
question
If one wants to listen more actively in one's own relationships, these three traits may help.
answer
paraphrase, invite clarification, and reflect feelings
question
He has offered stress-inoculation training that entails teaching people to restructure their thinking in stressful situations.
answer
Donald Meichenbaum
question
During a therapy session, Jenny focuses on several intrusive thoughts that have been bothering her. The therapist tells Jenny to report any ideas or memories stimulated by these thoughts. Jenny's therapist is using a technique known as:
answer
free association.
question
A therapist helps Rebecca overcome her fear of water by getting her to swim in the family's backyard pool three times a day for two consecutive weeks. The therapist's approach to helping Rebecca best illustrates the _____ technique in behavioral therapy.
answer
exposure
question
This therapy presumes the basis for psychological disorders is the result of stressful relationships.
answer
family
question
Family therapists view the family as a:
answer
system
question
A therapist helps Rebecca overcome her fear of water by getting her to swim in the family's backyard pool three times a day for two consecutive weeks. The therapist's approach to helping Rebecca best illustrates:
answer
exposure therapy.
question
Bob yells at this therapist, "You are impatient, a know-it-all, and you only care about yourself!" Most likely Bob is experiencing _____.
answer
transference
question
Therapies dealing with psychological disorders can be classified into two main categories. In the first, _____, a trained therapist uses psychological techniques to assist the client overcome difficulties, while _____ offers medication or other biological treatments.
answer
psychotherapy; biomedical therapy
question
_____ consists of interactions between a trained therapist and someone seeking to overcome psychological difficulties or achieve personal growth.
answer
Psychotherapy
question
When a patient in psychoanalysis begins to have feelings toward the therapist such as love or hatred, and those feelings are linked to other current or past relationships, the patient is experiencing _____.
answer
transference
question
Who emphasized the importance of transference in the therapeutic process?
answer
Sigmund Freud
question
A therapist who uses a variety of psychological theories and therapeutic methods is said to be using a(n) _____ approach.
answer
eclectic
question
In 2012, Alcoholics Anonymous (AA) reported having more than _____ million members in 114,000 groups worldwide.
answer
2
question
According to the text, those NOT undergoing therapy for psychological disorders often improve, but those undergoing therapy:
answer
are more likely to improve more quickly, and with less risk of relapse.
question
In an experiment where Asian-American clients were matched with counselors who shared their cultural values, it was noted that the:
answer
Asian-American clients perceived more counselor empathy and felt a stronger alliance with the counselor.
question
Because she mistakenly believes the lucky charm she bought will help her lose weight, Mrs. Redding is feeling a considerable reduction in her appetite. This best illustrates:
answer
the placebo effect.
question
Which of the following alternative therapies has shown promise as an effective treatment?
answer
light exposure therapy
question
Leigh is a diligent clinician. In order to provide her clients with the best therapy she can provide she keeps up to date on the latest psychotherapy research. She also takes into consideration her patients' values, characteristics, preferences, and circumstances. Finally, she is also mindful of her own expertise. Leigh is using what approach in clinical decision making?
answer
evidence-based practice
question
As a parent, Wendy is skeptical of treatments that sound too good to be true. When she arrives at the psychologist's office, she asks about what is the empirically-supported treatment for bed-wetting because her 6-year-old son has been having difficulties. She learns that _____ is the empirically-supported treatment.
answer
behavior conditioning
question
Bonnie has just finished a two-year master program and now is in postgraduate supervision that is preparing her to offer psychotherapy to people with everyday personal and family problems. Bonnie is mostly likely preparing to be a:
answer
psychiatric social worker
question
Researchers randomly assign people on a waiting list to therapy or no therapy in _____ clinical trials.
answer
randomized
question
Barry's good friend has been dealing with severe anxiety for the last few months. However, he is reluctant to see a therapist because he is hoping that his anxious feelings will eventually go away. What can Barry say that might convince him that seeing a therapist would be beneficial?
answer
Those undergoing therapy are more likely to improve more quickly, and with less risk of relapse.
question
The placebo effect best illustrates the importance of _____ processes in therapeutic outcomes.
answer
cognitive
question
When making a decision on which therapy to use, the American Psychological Association (APA) advocates that clinicians consider all of the following EXCEPT:
answer
therapeutic trends.
question
Which of the following is effective in the treatment of seasonal affective disorder (SAD)?
answer
light exposure therapy
question
Yvonne works for a government agency where she treats those who have psychological disorders. In order to do this, she has a Psy.D. When she was younger, she also had a supervised internship and postdoctoral training. Yvonne is most likely a:
answer
clinical psychiatrist.
question
This therapy is empirically supported for treating bed-wetting.
answer
behavioral conditioning
question
Lindsey is a physician who specializes in the treatment of psychological disorders. She is an M.D. and can prescribe medication. Lindsey is most likely a:
answer
psychiatrist.
question
Tardive dyskinesia is associated with the long-term use of which type of drugs?
answer
antipsychotic
question
Patients receive a general anesthetic and muscle relaxant prior to:
answer
ECT.
question
These drugs are used to treat schizophrenia and other forms of severe thought disorder.
answer
antipsychotic drugs
question
Unlike _____, which may cause seizures and memory loss, _____ has no side effects other than maybe a headache.
answer
electroconvulsive therapy (ECT); repetitive transcranial magnetic stimulation (rTMS)
question
Like alcohol, anti-anxiety drugs work by:
answer
depressing CNS activity.
question
If Roxanne, who suffers from episodic depression, wants to have the best long-term improvement, which lifestyle change would be the LEAST effective?
answer
aromatherapy
question
Although not more effective in controlling schizophrenia symptoms, many of the newer-generation antipsychotics, such as Risperdal and _____, have fewer side effects.
answer
Zyprexa
question
Shane is mildly depressed. Which form of treatment is likely to have the greatest positive effect?
answer
therapeutic lifestyle change
question
_____ is a type of treatment whose primary goal is to physically change the brain's functioning.
answer
Biomedical therapy
question
This medication was originally used to treat epilepsy and is also found effective in the control of manic episodes associated with bipolar disorder.
answer
Depakote
question
This is the study of the effects of drugs on mind and behavior.
answer
psychopharmacology
question
The full psychological effect of the selective serotonin reuptake inhibitors (SSRIs) takes about:
answer
4 weeks
question
Sharif has mild depression. Recently he read that research has shown that something as simple as frequent _____ can relieve symptoms.
answer
walks in the woods
question
One of the biggest benefits of lithium is _____.
answer
reducing suicide risk
question
Which of the following drugs is MOST likely to provide patients with schizophrenia with some relief from their auditory hallucinations and paranoia?
answer
Thorazine
question
Mood-stabilizing drugs work more by _____ than _____.
answer
reducing mania; reducing depression
question
Which of the following is an antianxiety agent?
answer
Xanax
question
A patient recently admitted to the hospital is complaining of auditory hallucinations. She might be treated with:
answer
Thorazine.
question
In a study using _____, half of the patients receive a drug and the other half receives a similar-appearing placebo. Neither the patients in the study nor the staff administering the treatment know who gets which treatment.
answer
a double-blind technique
question
If a person routinely takes antianxiety medication for an extended period of time, what is the MOST debilitating symptom likely experienced if the person stops taking the drug?
answer
intense anxiety
question
Gerald suffers from bipolar disorder. He is likely to be prescribed ___ to combat mania.
answer
lithium
question
A patient who experiences bipolar disorder may be hesitant to try a mood stabilizer because the:
answer
drug mechanism is unknown.
question
Agnes is a graduate student in psychology who suffers from depression. She has been on antidepressants for years with marginal effect. Instead of taking additional medication or undergoing brain stimulation, her therapist recently encouraged her to review Stephen Ilardi's research on therapeutic lifestyle change. Agnes noticed that those who went through the 12-week training program performed all of the following EXCEPT:
answer
avoiding omega-3 fatty acids.
question
After three days of taking a selective serotonin reuptake inhibitor (SSRI), Dennis is disappointed because he is not feeling any better. However, it generally may take up to _____ week(s) for this type of antidepressant to reach full effect.
answer
4
Asking For Clarification
Clinical Psychology
Counseling Psychology
Psychology
Rational Emotive Behavior Therapy
psych ch 14 – Flashcards 45 terms

Paula Corcoran
45 terms
Preview
psych ch 14 – Flashcards
question
In the late 1700's, _____ began reforming the conditions in asylums to make them more humane.
answer
Philippe Pinel
question
Malika sees her therapist every other week. When she is at her therapist's office, she feels accepted and can share anything. While her therapist listens to what Malika has to say without judgment, he also seeks understanding by paraphrasing as well as asking for clarification. Malika's therapist is practicing:
answer
person-centered therapy.
question
A therapist helps Rebecca overcome her fear of water by getting her to swim in the family's backyard pool three times a day for two consecutive weeks. The therapist's approach to helping Rebecca BEST illustrates:
answer
exposure
question
In an eating disorders clinic, the patients receive merits for appropriate behaviors on the unit and for good eating behaviors such as finishing their meals. This BEST illustrates an application of:
answer
a token economy
question
Marcel receives an 87 on the second midterm in his calculus course—the first time he has ever received anything less than an A in any course. Marcel now believes he will never succeed in math courses. Marcel is demonstrating:
answer
overgeneralization
question
Which term in Ellis' A-B-C model is correctly illustrated with an example?
answer
Activating condition - a midterm test is scheduled for next week
question
Improving conflict management and communication skills is one of the main objectives of:
answer
couples therapy
question
Which is NOT a type of medication used to treat psychological disorders?
answer
anticompulsives
question
What makes psychotherapy effective?
answer
the working alliance with the therapist
question
Boring, chipping, or bashing holes into a patient's head Presumed purpose was to relieve pressure or rid the person of evil spirits
answer
Trephination
question
Study of demons and people beset by spirits People were possessed, and they needed an exorcism to be cured
answer
Demonology
question
16th Century: Special places created by religious groups to house and treat people with psychological disorders. Late 1700s: Pinel began reformation of system; advocated for moral treatment, kindness, and respect.
answer
Asylums
question
Mass movement of patients with psychological disorders out of mental institutions, and the attempt to reintegrate them into the community
answer
Deinstitutionalized
question
In spite of the deinstitutionalization movement, psychiatric hospitals and institutions continue to play an important role in the treatment of psychological disorders.
answer
Psychiatric hospitals and institutions
question
Any psychological technique used to facilitate positive changes in personality, behavior, or adjustment
answer
Psychotherapy
question
Goal is for clients to gain deeper understanding of their thoughts, emotions, and behaviors
answer
Insight
question
Goal to bring about direct changes in troublesome thoughts, habits, feelings, or behavior without seeking insight into their origins or meanings
answer
Action
question
Improvement of a psychological condition due to time passing without therapy
answer
Spontaneous remission
question
Therapies that have strong research support
answer
Empirically supported therapies
question
Dreams are the pathways to unconscious awareness. Latent content Manifest content
answer
Freud and dreams
question
Saying whatever comes to mind, regardless of what it sounds like
answer
Free association
question
Topics the client resists thinking about or discussing Reveals particularly important unconscious conflicts
answer
Resistance
question
Tendency to transfer feelings to a therapist that match those the patient has for important people in his or her past The patient might act like the therapist is a rejecting father, loving mother, etc.
answer
Transference
question
Emphasized positive nature of humankind and concentrates on present and current problems Recognized humans have basic biological needs for food and sex and a desire to form close relationships, treat others with warmth, and mature as individuals
answer
Rogers
question
Natural tendency toward self-actualization but family and social may hinder growth and can incongruence between ideal self and real self Main treatment goal is reduction of incongruence between these selves.
answer
Person-centered therapy
question
Links problem behaviors to unpleasant physical reactions Goal to make people have involuntary unpleasant physical reaction to undesired behavior
answer
Aversion therapy
question
Draws on principles of operant conditioning, shaping behavior through reinforcement Uses positive and negative reinforcement and punishment or observational learning to increase adaptive behaviors and reduce those that are maladaptive
answer
behavior modification
question
Responses that are followed by reinforcement tend to occur more frequently
answer
Positive reinforcement
question
A response that is not followed by reinforcement will occur less frequently. If a response is not followed by reward after it has been repeated many times, it will extinguish entirely
answer
non reinforcement and extinction
question
Rewarding actions that are closer and closer approximations to a desired response
answer
shaping
question
Controlling responses in the situation in which they occur
answer
stimulus control
question
Removing individual from a situation in which reinforcement occurs
answer
time out
question
Positive reinforcement used to encourage good behavior. Tokens exchanged for candy, outings, privileges, and other perks. Typically used in institutions such as schools or mental health facilities
answer
token economy
question
The father of cognitive therapy, Aaron Beck, believes that distorted thought processes lie at the heart of psychological problems.
answer
becks cognitive therapy
question
Perceiving only certain stimuli in a larger array of possibilities
answer
selective perception
question
Blowing a single event out of proportion by extending it to a large number of unrelated situations
answer
overgeneralization
question
Seeing objects and events as absolutely right or wrong, good or bad, etc.
answer
all or nothing thinking
question
Attempts to change irrational beliefs that cause emotional problems
answer
REBT
question
Activating Experience, which person presumes to be the cause of "C"
answer
A
question
Person's irrational and unrealistic beliefs
answer
B
question
Emotional consequences
answer
C
question
Overlap in Ellis and Beck approaches Both are: Short-term Action-oriented Homework intensive
answer
Appraisal with cognitive therapy
question
Three basic biological approaches underlying psychological disorders Use of drugs or psychotropic medications Use of electroconvulsive therapy Use of surgery
answer
Biomedical therapy
question
Scientific study of how these medications alter perceptions, moods, behaviors, and other aspects of psychological functioning
answer
Psychopharmology
question
Which approach to psychological therapy is correctly defined?
answer
humanistic therapy - emphasizes positive growth
AP Psychology
Asking For Clarification
Counseling Psychology
Psychology
Module 54 – Flashcard 76 terms

Marguerite Castillo
76 terms
Preview
Module 54 – Flashcard
question
A therapist who uses a variety of psychological theories and therapeutic methods is said to be using a(n) _____ approach.
answer
eclectic
question
The psychoanalytic and humanistic therapies are often referred to as _____ therapies.
answer
insight
question
Who developed the therapy that teaches people new and more adaptive ways of thinking and acting, which is based on the assumption that thoughts intervene between events and emotional reactions?
answer
Aaron Beck
question
Interpersonal therapy is a variation of psychodynamic therapy and typically involves _____ sessions.
answer
12-16
question
Reinforcing desired behaviors, and withholding reinforcement for undesired behaviors is known as:
answer
behavior modification.
question
This is a widely practiced integrative therapy which aims not only to alter the way people think, but also to alter the way they act.
answer
cognitive-behavioral therapy
question
Two mental health reform pioneers are the American, Dorothea Dix, and the French doctor, _____.
answer
Philippe Pinel
question
This therapy progressively exposes people to simulations of their greatest fears, such as airplane flying, spiders, or public speaking.
answer
virtual reality exposure therapy
question
While _____ focused on revealing the absurdity of people's self-defeating ideas through a more confrontational approach, _____ sought to reverse catastrophizing beliefs people have about themselves through the use of gentle questioning.
answer
Albert Ellis; Aaron Beck
question
Interpersonal psychotherapy is a variation on psychodynamic therapy. It is different because:
answer
its goal is symptom relief in the here and now, and it focuses primarily on current relationships.
question
The three main features that humanistic therapists hope to exhibit are:
answer
genuineness, acceptance, and empathy.
question
He was originally trained in psychoanalytic techniques but invented his own therapy to try to reverse clients' catastrophizing beliefs about themselves.
answer
Aaron Beck
question
Psychological and biological therapies differ in their _____.
answer
focus in treatment
question
These therapists have attempted to reduce the inner conflicts that are impeding natural developmental growth by providing clients with new insights.
answer
humanistic
question
Aaron Beck's therapy teaches people new and more adaptive ways of thinking and acting. It is based on the assumption that thoughts intervene between events and our emotional reactions, and is called:
answer
cognitive therapy.
question
At his weekly therapy session, Henry became agitated at his therapist, saying that she was controlling, domineering, and trying to ruin his life with all of her mothering. A psychoanalyst would suggest that this illustrates _____.
answer
transference
question
Client-centered therapists emphasize the importance of:
answer
enabling clients to feel unconditionally accepted.
question
In general, for up to _____ minutes a week, the group therapist guides the interactions of a group of people as they engage issues and react to one another.
answer
90
question
Sam suffers from schizophrenia, known to be a brain-based disorder. Because of this, he should choose _____ therapy.
answer
a combination of biomedical and psychological
question
This form of treatment associates an unpleasant state (such as nausea) with an unwanted behavior (such as drinking alcohol).
answer
aversive conditioning
question
He has offered stress-inoculation training that entails teaching people to restructure their thinking in stressful situations.
answer
Donald Meichenbaum
question
Psychodynamic therapy is based on the premise that:
answer
people unconsciously avoid issues that are painful.
question
This perspective has emphasized people's inherent potential for self-fulfillment.
answer
humanistic
question
These disorders share the common problem of emotion regulation.
answer
anxiety and mood disorders
question
The introduction of therapeutic drugs and community-based treatment programs in the _____ helped to empty large mental hospitals as well as mark an era of improved treatments.
answer
1950s
question
The psychoanalytic and humanistic therapies are often referred to as _____ therapies.
answer
insight
question
According to the text, one analysis of online support groups and more than _____ self-help groups reports that most support groups focus on stigmatized or hard-to-discuss illnesses.
answer
14,000
question
A therapist who uses a variety of psychological theories and therapeutic methods is said to be using a(n) _____ approach.
answer
eclectic
question
This is a behavior therapy procedure that uses classical conditioning to evoke new responses to stimuli that are triggering unwanted behaviors.
answer
counterconditioning
question
This therapy seeks to make people aware of their irrational negative thinking and to replace it with new ways of thinking.
answer
cognitive-behavioral therapy
question
The introduction of therapeutic drugs and community-based treatment programs in the decade of the _____ helped to empty large mental hospitals as well as mark an era of improved treatments.
answer
1950s
question
The three main features that humanistic therapists hope to exhibit are genuineness, _____, and empathy.
answer
acceptance
question
The oldest of support groups, _____, reported having more than 2 million members in 114,000 groups worldwide in 2012.
answer
AA
question
Who emphasized the importance of transference in the therapeutic process?
answer
Sigmund Freud
question
Humanistic therapists focus on _____ thoughts.
answer
Conscious
question
_____ is the therapeutic technique intended to help patients gain insight into repressed impulses and conflicts.
answer
Interpretation
question
When patients in psychoanalysis begins to have feelings toward their therapist such as love or hatred, and those feelings are linked to other relationships they have had or have, they are experiencing:
answer
transference.
question
This therapy assumes that no person is an island, and that people live and grow in relation to others, especially their families.
answer
family therapy
question
Several years after his wife's death, Mr. Sanchez remains incapacitated by feelings of guilt and sadness. To reduce Mr. Sanchez's depression, a therapist is actively encouraging him to stop blaming himself for his inability to prevent his wife's death. The therapist's approach is most representative of _____ therapy.
answer
cognitive
question
When a patient in psychoanalysis blocks anxiety-laden material from their consciousness he or she is experiencing _____.
answer
resistance
question
This is a caring, accepting, and nonjudgmental attitude, which Carl Rogers believed to be conducive to developing self-awareness and self-acceptance.
answer
unconditional positive regard
question
Sherry recognizes that depressed people do not exhibit the same self-serving bias common in non-depressed people. She is MOST likely a:
answer
cognitive therapist.
question
Patrick suffers from depression. Whenever something bad happens, he tends to blame himself or overgeneralizes the extent of the situation. To address Patrick's depression, his therapist is attempting to teach him more adaptive ways of thinking. The therapist's approach is MOST representative of:
answer
cognitive therapy.
question
_____ applies learning principles to the elimination of unwanted behaviors.
answer
Behavior therapy
question
Aaron is undergoing Army basic training. He is being taught to reduce incapacitating anxiety by saying things to himself that enhance a sense of control during anxiety-producing situations. This best illustrates _____.
answer
stress inoculation training
question
Glenn suffers from depression. He frequently thinks of situations as overwhelmingly bad, with no hope of future improvement. Glenn would most benefit from _____ therapy.
answer
Aaron Beck's cognitive
question
This is a form of empathetic listening.
answer
active
question
Classical psychoanalysts are especially interested in interpreting the meaning of clients' _____ to therapeutic procedures.
answer
resistance
question
The following are examples of how humanistic therapists differ from psychoanalytic therapists EXCEPT humanistic therapists:
answer
attempt to reduce growth-impeding inner conflicts by providing clients with insight.
question
Mark suffers from a great deal of irrational thoughts that affect his social life. He would benefit MOST from ______therapy.
answer
cognitive-behavioral
question
Except for traditional _____, most therapies may also occur in small groups.
answer
psychoanalysis
question
_____ is the process of prescribing medication or procedures that act directly on the person's physiology.
answer
Biomedical therapy
question
If one wants to listen more actively in one's own relationships, these three traits may help.
answer
paraphrase, invite clarification, and reflect feelings
question
During a therapy session, Jenny focuses on several intrusive thoughts that have been bothering her. The therapist tells Jenny to report any ideas or memories stimulated by these thoughts. Jenny's therapist is using a technique known as:
answer
free association.
question
Nadine has decided to seek help for some problems she is having. She knows a little about different therapies and has decided she does not want to get involved in anything long-term. However, she does want to gain insight into the roots of her difficulties and is drawn to psychodynamic therapy. If Nadine wants to gain insight into current issues, rather than delve into the past, she should try to find a therapist who specializes in _____ psychotherapy.
answer
interpersonal
question
Family therapists view the family as a
answer
system.
question
Mary's therapist refers to her as a client. Mary's therapist has a _____ perspective.
answer
humanistic
question
Humanistic therapists focus on _____ thoughts.
answer
consciuos
question
_____ can be described as the use of psychological techniques to increase understanding and treat emotional, behavioral, and interpersonal problems.
answer
Psychotherapy
question
The treatment of depression with ECT and antidepressant drugs best illustrates
answer
biomedical therapy.
question
Dr. Hernandez is a clinical psychologist who uses a variety of psychotherapies with his patients depending on their disorder. Dr. Hernandez's approach would be best described as:
answer
eclectic.
question
During her weekly therapy sessions, Sabrina will often abruptly shift the focus of her attention and lose her train of thought. A psychoanalyst would suggest that this illustrates:
answer
resistance.
question
Psychoanalysts are especially interested in:
answer
interpreting the meaning of clients' resistance to therapeutic procedures.
question
_____ in psychoanalysis is the analyst's noting supposed dream meanings, resistances, and other significant behaviors and events in order to promote insight.
answer
Interpretation
question
Who emphasized the importance of active listening in the process of psychotherapy?
answer
Carl Rogers
question
According to Carl Rogers, the client-centered therapist ideally should demonstrate:
answer
genuineness, unconditional positive regard, and empathic understanding.
question
Client-centered therapists are most likely to:
answer
restate and clarify what clients say during the course of therapy.
question
Systematic desensitization is a form of:
answer
exposure therapy.
question
In a residential treatment facility for troubled youth, adolescent children receive large colored buttons when they hang up their clothes, make their beds, and come to meals on time. The adolescents return the buttons to staff members to receive bedtime snacks or watch TV. This best illustrates an application of:
answer
operant conditioning.
question
O. H. Mowrer trained children to discontinue bed-wetting by arranging for an alarm to sound each time they wet their beds. This technique best illustrates a therapeutic application of:
answer
classical conditioning.
question
Aaron Beck's therapy teaches people new and more adaptive ways of thinking and acting, and is based on the assumption that thoughts intervene between events and our emotional reactions. This therapy is called:
answer
cognitive therapy
question
Several years after his wife's death, Mr. Sanchez remains incapacitated by feelings of guilt and sadness. To reduce Mr. Sanchez's depression, a therapist is actively encouraging him to stop blaming himself for having been unable to prevent his wife's death. The therapist's approach is most representative of:
answer
cognitive therapy.
question
Persuading depressed patients to reverse their catastrophizing beliefs about themselves and their futures is most characteristic of:
answer
Beck's cognitive therapy.
question
To help Mrs. Otsuki lose weight, her therapist first attempted to assess whether her weight loss might be personally threatening to her husband. The therapist's concern is most characteristic of a ______ therapist.
answer
family
question
Which of the following is NOT an advantage of group therapy over individual therapy?
answer
The client can establish a deeply personal, intimate relationship with the therapist.
question
Many self-help groups have emulated the use of ________ by Alcoholics Anonymous.
answer
a 12-step program
Acquired Immune Deficiency Syndrome
Asking For Clarification
Medical/Clerical Assisting
Nursing
Nursing-LPN
Pediatrics
School Age Child
School Age Children
PN nursing care of children – Flashcards 40 terms

Ruth Jones
40 terms
Preview
PN nursing care of children – Flashcards
question
A nurse is preparing to administer an immunization to a preschool aged child. which of the following is an appropriate action for the nurse to take?
answer
Have the parent hold the child during and immediately after the injection
question
A nurse is collecting data from a 6 month old infant in the well child clinic. which of the following observations should concern the nurse?
answer
Legs stay crossed at the knees.
question
A four year old female is having frequent infections (UTI). To prevent further recurrence, the nurse should instruct the child's parents to
answer
Teach the child to wipe from front to back after urinating.
question
A nurse is caring for a child who has a diagnosis of WIlm's tumor. which of the following nursing interventions should take priority?
answer
Placing a sign over the bed that says "Do not palpate the abdomen"
question
A nurse is caring for a 12 month old child. which of the following observations should the nurse expect to make if the child's growth and development are appropriate for the child's age? (select all that apply)
answer
-Is afraid of strangers -has a well developed pincer grasp -weighs approximately three times the birth weight -has six deciduous teeth.
question
A nurse is caring for a 2 year old client who was admitted to for laryngotracheobronchitis. The client is placed in a crib with a cool moist tent. which of the following toys would be most suitable for the client at this time?
answer
A plastic fire engine
question
A nurse is caring for an infant with otitis media. following teaching by the RN on the measures to prevent reoccurence, the nurse should recognize that the teaching has been effective when the parent state which of the following?
answer
" i will make sure my baby is sitting upright when drinking a bottle"
question
A nurse is caring for a child with a periorbital cellulitis who has a rectal temp of 102.2 ^F. The child has an order for acetaminophen (tylenol) 280 mg PO. The label on the bottle reads 160 mg/5ml. how many ML should the nurse dispense to the child?
answer
8.8 ML
question
A nurse is caring for a school-aged child with neuroblastoma who has become anorexic and has periods of nausea after receiving chemotherapy. which of the following would be the best intervention?
answer
allow the client to eat whatever the client wants,a at any time.
question
a nurse is assisting in the care of a child who is experiencing thrombocytopenia as a side effect of chemotherapy. which of the following should the nurse include in the plan of care?
answer
Injury or trauma
question
A nurse i s caring for a 4 year old who has been admitted to the hospital. the nurse should include providing the child with which of the following ?
answer
Plastic stethoscope
question
A nurse is preparing a 3 year old for a lumbar puncture. In preparing the child for this procedure, which of the following strategies should the nurse plan to use?
answer
Describing the sensory aspects of the procedure
question
A nurse is caring for a child who has been diagnosed with autism. which of the following goals should the nurse prioritize as a primary importance in the care of the child? the child will
answer
Be protected from self injury.
question
A nurse is assisting in the care of a 6 year old child with retinoblastoma who has neutropenia. In planning the child's care, the appropriate nursing action is to do which of the following?
answer
Maintain protective isolation and monitor for fever.
question
A nurse is caring for a child with celiac disease. WHich of the following nursing observations is consistent with celiac disease?
answer
Foul smelling stool
question
A nurse is caring for a adolescent client with a fiberglass cast. Which of the following should the nurse reinforce to the client to prevent damage to the cast?
answer
Place plastic over the cast while bathing
question
A nurse is caring for an adolescent client with a fiberglass cast. which of the following should the nurse reinforce to the client to prevent damage to the cast?
answer
Place plastic over the cast while bathing.
question
A nurse is caring for a 9 month old infant. which of the following would be unsafe for the nurse to give the infant?
answer
Raisins
question
A nurse is caring for a child who has had a tonsilectomy for recurrent strep throat infections. which of the following findings should the nurse give the most attention to 8 hr after surgery?
answer
Frequent swallowing
question
A nurse is caring for a 4 year old child whose parent expresses concern over the child's stuttering. which of the following responses by the nurse would be least helpful in helping the parent understand the development?
answer
"it may help if you encourage your child to stop, an begin the word over."
question
A nurse should evaluate a dehydrated infant's response to parental therapy by doing which of the following?
answer
Weighing the child at the same time every day
question
A nurse on a hospital pediatric unit is caring for a toddler. Which of the following is the best nursing action to prevent accidental poisoning of a toddler?
answer
Put all cleaning supplies in a locked cabinet
question
A nurse is caring for a client who is schedueld for surgery. the parent asks the nurse for advice on how to prepare the child for hospitalization. the nurse suggests the parent do which of the following
answer
read books to the child about hospitalization
question
A nurse is providing anticipatory guidance to the parent of a toddler. regarding accidental ingestion of a poison, the nurse should instruct the parent to first fo which of the following?
answer
call the poison control center
question
A nurse is caring for a child who is receiving prednisonse (deltasone) for nephrotic syndrome. the nurse should confirm the effectiveness of the prednisone therapy when the child exhibits which of the following?
answer
weight drops 500 G
question
A nurse is preparing a 6 year old child for surgery. which of the following findings should the nurse recognize as the most important report to the surgeon?
answer
A loose lower front tooth
question
A nurse is caring for a 3 year old with a serum lead level of 15 g/dl. which of the following dietary modifications should the clinic nurse understand will help prevent development of lead poisoning?
answer
"make sure your child drinks milk"
question
A nurse is caringfor a child wiht cystic fibrosis. to meet the goal of adequate nutritional intake for a child with cystic fibrosis the nurse should include which of the following implementations in the clients care?
answer
Increase protein intake
question
A nurse is caring for a child who has been placed in skeletal traction. according to erikson's theory, which of the following nursing actions will meet the developmental needs of an 8 year old client in skeletal tractions?
answer
have the hospital tutor visit daily to assist the client with homework
question
A nurse is caring for a hospitalized 3 year old child who had been completely toilet trained prior to admission but is now having some accidents. when the nurse wakes the child up after a nap, the child's bed is soaking wet. the appropriate response by the nurse at this time should be which of the following?
answer
"lets go get you cleaned up so you can go to the playroom
question
A nurse is caring for a newborn with a surgical repair of a myelomeningocele. the nurse should be aware that the postoperatively child is most prone to developing which of the following?
answer
hydrocephalus
question
A nurse is caring for a 3 year old child who has been diagnosed with diabetes mellitus. the child is apprehensive about the injections. the nurse should know that the appropriate way to reinforce teaching is to use which of the following?
answer
doll and a syringe no needle
question
A nurse is caring for a toddler with acquired immune deficiency syndrome (AIDS). The nurse carefully checks out the child's mouth. which of the following common manifestations of opportunistic infection should the nurse expect to find?
answer
Candidiasis
question
A nurse is caring for a child who has reactive airway disease (Asthma) immediately after the child receives an albuterol treatment. The nurse should evaluate that the treatment was effective when the observations reveal an increase in which of the following?
answer
oxygen saturation
question
A nurse is caring for a 3 year old on the second postoperative day following revision of a malfunctioning venticulo peritoneal shunt. which of the following methods would be the most accurate way for the nurse to determine if the child is having pain?
answer
utilize a pain rating scale such as the FACES scale with the child.
question
A nurse is caring for a 6 month old infant who is one day postoperative after receiving a colostomy. when the nurse positions the infant on its side, the infant stiffens and begins to cry. the inital nursing action is to do which of the following?
answer
check when the last pain medication was given to see if able to give it now.
question
A nurse is preparing to administer an immunization to a 2 month old infant. the nurse should recognize that the preffered site for administration is which of the following?
answer
vastus lateralis
question
A 6 week old infant is admitted to the pediatric acute care untit following a pyloromyotomy for stenosis. the nurse admitting the child should anticipate the feeding schedule in the postoperative period will be which of the following?
answer
Small, frequent bottle feedings
question
A nurse is caring for a child who has been diagnosed with sickle cell anemia. which of the following interventions should the nurse stress to the childs family?
answer
increase fluid intake
question
A nurse is caring for a child in the pediatric unit. Medications are dispensed according to weight and all clients are weighed in kilograms on admission. a client weighing 1,800 g is admitted. the mother asks what the clients weight would be in pounds. the nurse should respond with which of the following?
answer
3.9lb
Asking For Clarification
English Language Arts
English Language Learners
English Speaking Countries
Higher Level Thinking
Standard American English
EL 316: chapters 6, 7, 8, and 9 – Flashcards 81 terms

Jose Escobar
81 terms
Preview
EL 316: chapters 6, 7, 8, and 9 – Flashcards
question
Which of the following is an elaboration of the meaning of the word invention? A. Learning the correct pronunciation B. Saying invention and its meaning so as to not forget it. C. Carefully noting the spelling of invention. D. Judging the importance of several inventions.
answer
D. Judging the importance of several inventions.
question
Bt the end of grade 2, the average student knows approximately ____ root words, though the range for students from the lowest to the highest quartile at the stage can be from ___ to ___ root words. A. 6,000; 4,000 to 8,000 B. 3,000; 1,500 to 4,500 C. 9,000; 8,000 to 10,000 D. 12,000; 10,000 to 14,000
answer
A. 6,000; 4,000 to 8,000
question
Students often figure out a new word based on its more familiar root word, or encounter a word that is in their listening vocabulary but not in their reading vocabulary. They look for a part of the word they know, or they to think of a familiar word that is like the unknown word. What concept does this involve? A. Homophones B. Morphemic analysis C. Contextual clues D. Dictionary use
answer
B. Morphemic analysis
question
It is estimated that the average young reader is able to use ___ successfully only 5 to 20 percent of the time, because even when the text's clues are fairly obvious, students fail to notice them. A. Syllabic analysis B. Morphemic analysis C. Dictionary analysis D. Contextual analysis
answer
D. Contextual analysis
question
For word recognition, what should be used as a last resort? A. Phonics analysis B. Structural analysis C. Morphemic analysis D. Dictionary usage
answer
D. Dictionary usage
question
Which of the following word learning tasks would be the hardest? A. Refining an earlier understanding of known words B. Learning new words representing new concepts C. Learning pronunciation of words recognized in print D. Finding new meanings for known words
answer
B. Learning new words representing new concepts
question
Learning that in British English, a biscuit is the same as a cookie, would be an example of A. Learning a new concept B. Categorizing concepts C. Learning a label D. Expanding a concept
answer
C. Learning a label.
question
Which is most helpful in learning he meaning of a new word? A. Hearing the word pronounced B. Learning synonyms C. Hearing the word Explained in context D. Seeing the word on a flash card.
answer
C. Hearing the word explained in context.
question
What must happen for vocabulary study to have an impact upon comprehension? A. All the new words in the study must be introduced, preferably with a list at the beginning of the piece. B. Unfamiliar words must be identified, labeled, and connected to backgrounds or relationships. C. The selection must be read multiple times after the new words are introduced to avoid loss of comprehension. D. The selection must be simple, brief, and composed with one-syllable words.
answer
B. Unfamiliar words must be identified, labeled, and connected to backgrounds or relationships.
question
Which of the following is a tier 2 word? A. Looked B. Peered C. Refracted D. Saw
answer
B. Peered
question
Which of the following graphic organizers works best when two or three subjects are being compared, and similar traits Re being identified? A. Semantic map B. Pictorial map C. Venn diagram D. Labeled diagram
answer
C. Venn diagram
question
The most effective approach for learning, new words, one that requires little planning or effort, is through A. Wide reading B. Vocabulary worksheets C. Graphic organizers D. Memorization of word lists
answer
A. Wide reading
question
One of the most powerful word-attack skills is morphemic analysis, which is primarily concerned with A. Sight B. Meaning C. Spelling D. Sound
answer
B. Meaning
question
Which technique is especially designed for students having difficulty with inferences? A. Monitoring B. Imaging C. Reciprocal teaching D. QAR
answer
D. QAR
question
Juan has played soccer but has never played football. Football was not a popular sport where he grew up. Juan, who generally has little difficulty comprehending selections, is unable to answer most of the questions about a boy who leads his team to the state football championship. What seems to be the main source of Juan's difficulty? A. Juan has limited background knowledge for understanding the story B. Juan focuses on pronouncing the words correctly and so fails to read for meaning C. Juan has little interest in the story because he cannot identify with the main character D. Juan lacks adequate comprehension strategies.
answer
A. Juan has limited background knowledge for understanding the story
question
Rereading, slow reading, and pausing during a confusing paragraph are examples of A. Regulating B. Checking C. Summarizing D. Repairing
answer
D. Repairing
question
Reciprocal teaching includes the following A. Evaluating, confirming, imaging, comprehending B. Visualizing, setting goals, repairing, answering C. Inferring, confirming, repairing D. Predicting, questioning, clarifying, summarizing
answer
D. Predicting, questioning, clarifying, summarizing
question
Which of the following methods focuses on content rather than strategy, occurs during reading rather than after reading, and uses a series of queries and moves? A. ReQuest B. QAR C. Reciprocal teaching D. QTA
answer
D. QTA
question
The most important factor in comprehension is A. Clarity of the selection B. Quality of questions asked about the selection C. Reader's background knowledge about the topic of the selection D. Length and word count of the selection
answer
C. Reader's background knowledge about the topic of the selection
question
Which of the following is an organizational strategy? A. Setting purposes B. Creating images C. Constructing the main idea D. Making predictions.
answer
C. Constructing the main idea
question
According to research, the most effective organizational strategy for comprehension is A. Summarizing B. Comprehending the main idea C. Selecting or constructing the main idea D. Determine the importance of information
answer
A. Summarizing
question
Which of the following is a preparational strategy? A. Activating prior knowledge B. Noting relevant details C. Seeking main ideas D. Summarizing key ideas
answer
A. Activating prior knowledge
question
Duel coding refers to the process of A. Translating from second language to one's first language B. Putting text information into one's own words C. Both saying and writing answers D. Mentally representing a text in both words and images
answer
D. Mentally representing a text in both words and images
question
Which elaboration strategy works with concrete ideas as students learn to picture concepts in their minds? A. Making inferences B. QAR C. Imaging D. Macro-cloze
answer
C. Imaging
question
Most children first learn how to develop a scheme for stories through A. Writing stories B. Discussing the major elements of stories C. Reading stories D. Listening to stories
answer
D. Listening to stories
question
The major differences between a guided reading lesson and a directed reading- thinking activity is in A. The type and length of the selection read B. The person deciding on the reading purpose C. The time spent in reading D. The balance of oral and silent reading
answer
A. The type and length of the selection read
question
Which of the following techniques is best at getting students to use context and read for meaning on a sentence-by-sentence basis? A. Directed reading-thinking activity B. Guided reading C. Cloze D.KWL
answer
C. Cloze
question
What is the main reason the Internet demands critical thinking skills? A. It uses sophisticated graphics, elaborate designs, and complex layouts B. It demands sophisticated skills in order to search for information and navigate through databases. C. It offers massive amounts of information, but much of it is not checked by anyone D. It provides access to great amounts of information from all over the world
answer
C. It offers massive amounts of information, but much of it is not checked by anyone.
question
Which of the following signal words or phrases would likely indicate a comparison-contrast text structure? A. Since;because B. For example;for instance C. But;however D. Next;finally
answer
C. But;however
question
According to the text's taxonomy of types of questions, which of the following levels requires making connections between the text and prior knowledge? A. Comprehending B. Monitoring C. Elaborating D. Organizing
answer
C. Elaborating
question
Which questions are best for helping students activate schema and read with a purpose in mind? A. Questions asked at key stopping points during the reading of a selection B. Questions asked after a selection has been read C. Questions asked after each page has been read D. Questions asked before a selection is read
answer
D. Questions asked before a selection is read
question
Which of the following is most likely to result in longer and more elaborate responses, higher level of though processes, and fewer no-responses and I-don't-knows? A. Wait time B. Varied questions C. Assisted questions D. Taxonomy of questions
answer
A. Wait time
question
Which questioning procedures involves moving carefully from level to level to prompt for higher-level thinking processes? A. FELS B. Responsive elaboration C. Accountable talk D. Retelling
answer
A. FELS
question
Responsive elaboration mainly attempts to A. Expand on students' organization skills B. Redirect students' reasoning C. Improve students' recall skills D. Expand on students' vocabularies
answer
B. Redirect students' reasoning
question
Which of the following questions would be best at developing a deeper conceptual understanding of the topic of rivers? A. Where does the Nile river start and end? B. What is the largest river in the United States? C. How are rivers formed? D. How is a river similar to but different from a lake?
answer
D. How is a river similar to but different from a lake?
question
Which technique is especially helpful for students who have little background to bring to a selection? A. Guided reading lesson B. DR-TA C. KWL d. Responsive elaboration
answer
A. Guided reading lesson
question
Which elaboration strategy works with concrete ideas as students learn to picture concepts in their mind? A. QAR B. Making inferences C. Imaging D. Macro-cloze
answer
C. Imaging
question
What sets content-area reading apart from other kinds of reading? A. Students must learn how to follow a strong narrative content B. Students learn new concepts in a content area and then apply this knowledge C. Students must read for longer periods of time D. Students encounter many more difficult words
answer
B. Students learn new concepts in a content area and then apply this knowledge
question
Which of the following is the most throughly documented and widely used study technique in English-speaking countries, because it fosters both understanding and long-term retention of material being read independently A. KWL B. SQ3R C. Graphic organizers D, structured overview
answer
B. SQ3R
question
What is test-enhanced learning? A. Setting a goal or getting a high mark on a test B. Testing oneself C. Preparing for s test by spending extra time studying D. Joining a study group to prepare for a test
answer
B. Testing oneself
question
Metacognitin is an important part of study skills instruction primarily because it A. Helps students decide how and when to study B. Is motivational C. Teaches specific word-attack and vocabulary building skills D. Provides students with needed teacher guidenc
answer
A. Helps students decide how and when to study
question
Students learn most of their content-area concepts through A. Taking part in demonstrations and other hands on activities B. Reading and discussing their textbooks C. Participating in simulations D. Hearing lectures on essential topics.
answer
B. Reading and discussing their textbooks.
question
Which prereading technique would be most helpful when trying to get students to think about a controversial topic? A. Anticipation guide B. Predicting C. Directed reading-thinking activity D. Survey technique
answer
A. Anticipation guide
question
Which technique was specifically designed to help teachers model comprehension processes? A. Survey technique B. Think-aloud C. Anticipation guide D. Structured overview
answer
B. Think-aloud
question
Which of the following would provide the most help for struggling readers and English Language Learners? A. Summarizing strategy guide B. Cause-effect guide C. Pattern guide D. Gloss
answer
D. Gloss
question
What is the main idea of thinking maps? A. They help students organize their thoughts B. They are motivation C. They are widely used at all levels D. They are easy to create and easy to learn
answer
A. They help students organize their thoughts
question
Which of the following writing activities would best foster understanding and retention? A. Taking notes on Jefferson and Hamilton's concepts of governments B. Listing words involved in Jefferson's and Hamilton's concepts of government C. Comparing Jefferson's and Hamilton's concepts of government D. Copying Jefferson's and Hamilton's concepts of government
answer
Comparing Jefferson's and Hamilton's concepts of government
question
Which of the following is an example of sheltered English? A. Using visuals and hands-on activities to foster understanding of concepts B. Limited number of concepts taught C. Requiring the use of English D. Focusing in textbooks and standardized tests in studying the English language
answer
A. Using visuals and hands-on activities to foster understanding of concepts
question
The best technique for retaining information is A. Reading about it B. Using flash cards C. Making it meaningful D. Creating mnemonic devices
answer
C. Making it meaningful
question
What is morphemic analysis?
answer
Morphemic analysis is determining a word's meaning through examination of its prefix, root, and/or suffix.
question
What is a morpheme?
answer
A morpheme is the smallest unit of meaning. The word believe has one morpheme. Unbelievable has three morphemes: un-believe-able.
question
What is contextual analysis?
answer
Contextual analysis is an attempt to derive the meaning of a word by examining the context in which the unknown word appears.
question
What is an example of contextual analysis?
answer
"Salutations!" Repeated the voice. "What are they and who are you?" Screamed Wilbur. "Please, please, tell me where you are. And what are salutations?" "Salutations are greetings," said the voice, "when I say 'salutations' it's just my fancy way of saying hello or good morning." - Charlotte's Web; E.B. White
question
What is a Tier 1 word?
answer
Tier 1 words are basic words that appear in everyday language. Because they are heard frequently in numerous contexts and with nonverbal communication, tier 1 words rarely require explicit instruction.
question
What is an example of a Tier 1 word?
answer
Clock, baby, happy, walk
question
What is a Tier 2 word?
answer
Tier 2 words are high frequency words used by mature language users across several content areas. Because of their lack of redundancy in oral language, Tier 2 words present challenges to students who primarily meet them in print.
question
What is an example of a tier 2 word?
answer
Peered, obvious, complex, establish, verify.
question
What is a Tier 3 word?
answer
Tier 3 words that are not frequently used except in specific content areas or domains. Tier 3 words are central to building knowledge and conceptual understanding within the various academic domains and should be integral to instruction of content.
question
What is an example of a Tier 3 word?
answer
Medical, legal, biology, and mathematical terms are all examples of Tier 3 words.
question
What is wide reading?
answer
Wide reading is exposing students to many genres of books.
question
Why is wide reading important?
answer
Wide reading is important because this exposes students to more words and different kinds of pictures.
question
What is QAR(question-answer relationship)?
answer
QAR is a strategy to be used after students have read. QAR teaches students how to decipher what types of questions they are being asked and where to find the answers to them.
question
What are the four types of QAR?
answer
1. Right there. The answer is found within a single sentence in the text. 2. Put together. The answer is found in several sentences in the text. 3. On my own. The answer is in the students' background of knowledge. 4. Writer and me. A combination of information from the text and the reader's background is required to answer the question.
question
What is repairing?
answer
In repairing, the student takes corrective action when comprehension falters. Repairing refers to taking steps to correct faulty comprehension.
question
What is reciprocal teaching?
answer
Reciprocal teaching is a form of social-constructivist learning and cognitive apprenticeship in which students gradually learn key comprehension strategies by imitating and working along with the teacher.
question
What is QTA (questioning the author)?
answer
QTA is a strategy that engages students actively with a text. Rather than reading and taking information from a text, the QTA strategy encourages the students to ask questions of the author and the text.
question
What is dual coding?
answer
Dual coding is a theory of cognitive processing, information can be coded verbally and nonverbally.
question
What is the Cloze procedure?
answer
The Cloze procedure is another approach to foster comprehension.
question
What is classic Cloze?
answer
In classic Cloze, the teacher deletes words at random from a narrative or expository passage.
question
What is scoring (exact and substitution) Cloze?
answer
Exact replacement: there is only one right answer. Substitution scoring: there are multiple right answers.
question
What is DR-TA (directed reading thinking activity)?
answer
DR-TA is a comprehension strategy that guides students in asking questions about a text, making predictions, and then reading to confirm or refute their predictions. DR-TA process encourages students to be active and thoughtful readers, enhancing their comprehension.
question
What is FELS?
answer
FELS is a question technique to evoke higher-level thinking process. F stands for focusing, E stands for extending, L stands for lifting, and S stands for substantiating.
question
What does F stand for in FELS?
answer
F stands for focusing. Focusing questions direct students' attention. To a particular topic.
question
What does E stand for in FELS?
answer
E stands for extending. Extending questions are designed to elicit clarification and elaboration. By extending students' thoughts on the same level, the teacher can encourage them to seek additional information about a character or event and clear up points of confusion.
question
What does the L stand for in FELS?
answer
L stands for lifting. Lifting is the crucial stage. Through questioning or other means, the teacher lifts the discussion to a higher level.
question
What does the S stand for in FELS?
answer
S stands doe substantiating. Substantiating questions ask students what evidence they found or what standards or criteria they used to draw a conclusion, make a judgment, or prove a point.
question
What is Macro-Cloze?
answer
Macro-Cloze is where students use their background of experience and inferential reasoning to supply a missing sentence.
question
What is SQ3R?
answer
SQ3R is survey, question, read, recite, and review. SQ3R helps study. Survey headings and summaries increases speed of reading, helps students remember the text, and provides an overview of the text. Asking a question before reading each question improves concentration. Reciting from memory immediately after reading slows down forgetting. Understanding major ideas and seeing relationships among ideas help comprehension and retention. Having short review sessions, outlining, and relating information to students' personal needs and interests are useful
question
What is a gloss?
answer
A gloss is a special type of comprehension aid in which technical items or difficult concepts are explained in marginal notes. A gloss may define a hard word, explain a key idea, paraphrase a difficult passage, tap prior knowledge, or emphasize a key point.
question
What is sheltered English?
answer
Sheltered English is a way of fostering the learning if English through the study if content areas for English Language Learners. As students learn science and social studies, they develop English language skills.
question
What is ReQuest?
answer
ReQuest is one of the simplest and most effective devices for getting children to create questions. ReQuesting is also known as reciprocal questioning. The teacher and student take turns asking and answering questions.
Asking For Clarification
Good Communication Skills
Linguistics
Principles Of Marketing
Speech Final Review – Flashcards 151 terms

Steven Ramirez
151 terms
Preview
Speech Final Review – Flashcards
question
If you make a harsh and unkind comment to someone
answer
he/she is likely to remember the comment for a long time.
question
The definition for a formal communication network is
answer
a system designed by management that determines who talks to whom to get a job done.
question
Josefina was so angry that she didn't even hear her brother's apology. Which type of noise hindered Josefina's ability to accurately decode her brother's message?
answer
psychological
question
When an individual attaches meaning to the message he/she receives, which of the following components of the communication process has occurred?
answer
decoding
question
The text identified two levels of messages individuals exchange during the communication process. During office meetings, Sara expresses her respect for her boss by listening attentively, nodding, and taking notes. Through her actions, Sara is illustrating a __________ message.
answer
relational message
question
When your text states that communication is unavoidable, it means that
answer
people will probably attach meaning to your actions, even when you don't intend to communicate something.
question
Which of the following messages would be classified as a content message?
answer
demonstrating how to use a newly acquired copy machine
question
Networking refers to
answer
developing contacts to gain career information and to help others in their careers.
question
Which of the following is a disadvantage of using face to-face communication over other communication channels?
answer
It is often difficult to schedule a time to meet face-to-face.
question
All of the following methods are recommended for cultivating personal networks except
answer
trust only those employees who have been in the organization for a long time and who hold positions higher than yours.
question
Which of the following is NOT an example of downward communication?
answer
An employee talks to a coworker in a sneering tone of voice.
question
In the Model of Communication, the "sender" refers to a person who is
answer
encoding ideas into words or nonverbals.
question
Which of the following describes most accurately the potential of effective communication?
answer
If you improve your communication skills, you can increase your effectiveness in personal and business relationships.
question
Which of the following is NOT a suggested guideline for using cell phones?
answer
Give your cell phone priority over face-to-face conversations; the person you are with can wait while you answer your phone.
question
The channel of communication that has the highest level of nonverbal "richness" is
answer
face-to-face communication.
question
Which of the following is true about the interaction that occurs during a formal interview?
answer
At least one person has a serious predetermined reason for being there.
question
Shane knew that he was not supposed to ask interviewees whether they had children. However, he found that if he asked them what they spent most of their time on outside of work, it became obvious from their answers whether they had children. What type of question is Shane using in this example?
answer
indirect
question
During an interview for a new marketing position in the company that she worked for, Sharon's boss asked her a number of questions such as "If you were in the following situation, what would your reaction be?" Which of the following types of question is her boss asking?
answer
hypothetical
question
Interviews are more purposeful and structured than other conversations.
answer
True
question
When an interviewer introduces a new topic area, she is using a
answer
primary question
question
Josh was being interviewed for a new position at an advertising firm. The interviewer asked questions for forty five minutes. She then explained to Josh that the top three interviewees would be called back for a second interview. The interviewee's explanation of future actions represents the ____________ phase of an interview
answer
closing
question
Garrett is about to conduct his first sales interview. As he assesses his prospective customer, he should attend to all of the following aspects except:
answer
It's important to assess all of these.
question
Your text identifies several characteristics that showcase an interview as a special kind of conversation. Which of the following is NOT a special characteristic of interviews?
answer
Only two people will participate.
question
Which of the following is the responsibility of the interviewee?
answer
Cover your own agenda.
question
Which type of question is the following: "What is your opinion about our new benefits package?"
answer
open
question
After years of experience, Raylene has come to believe that the most effective way to determine a person's true personality during a job interview is to allow the conversation to go in any direction the interview may lead. Which type of interview schedule does Raylene prefer?
answer
nonstructured
question
Which of the following is NOT suggested by your text concerning ethical behavior during interviews?
answer
It is permissible to ignore a few ethical guidelines if it makes the difference between getting a job or not.
question
Which of the following would be the clearest specific goal for an interview?
answer
Find out from my instructor what I can do to improve my grade on the next assignment.
question
Mr. Madaren asks each interviewee "Tell me about a situation when you had to fire someone. How did you handle it?" Which type of question is Mr. Madaren using?
answer
critical incident
question
Rob was selected by his supervisor to conduct interviews with prospective college graduates for their law firm. This is the first time Rob has ever been on the other side of the table in the interview process. He decided to prepare extremely well in order to make a good impression on the partners of the firm. First, he developed a list of topics he felt needed to be covered. He then developed a number of open ended questions with follow-up probes related to each of his major topics. Which type of interview schedule has Rob created?
answer
moderately structured
question
Which of the following goals for an information gathering interview is the most specific?
answer
What are the advantages and disadvantages of photography as a career, and how could I best prepare myself for a photography career?
question
Three purposes of a career research interview are to
answer
conduct research, be remembered, get referrals.
question
The performance appraisal interview can serve a valuable function for most organizations. According to the text, which of the following is NOT a recommended function of performance-appraisal interviews?
answer
giving the manager's opinion of employees' shortcomings
question
All of the following activities except _________________ will distinguish you as a professional, serious person, worth the interviewee's time and effort.
answer
sending emails or letters that contain spelling and/or grammar errors.
question
Choose the best answer to the interview question, "Why should we hire you?"
answer
"I understand from your website that your most popular product is Zanos. I've been using Zanos for three years now. I've shown several of my friends how effective it is, and now they're buying it, too. With my knowledge of the product and my enthusiasm for it, I can be a sincere and valuable sales rep."
question
A "BFOQ" is
answer
a type of question that is legally permissible in a job interview because it focuses on job-related factors.
question
Which of the following is normally a lawful question to ask DURING an employment interview (not as verification submitted after employment)?
answer
"If the company pays for additional schooling, what courses would you like to take?"
question
According to a recent survey, which of the following is the most important in shaping a hiring decision?
answer
ability to communicate effectively
question
A probable result of thinking constructively about the chance to participate in an interview is
answer
planning ahead to think of ways to handle the upcoming challenges.
question
In an employment interview, which of the following would be the best answer to the question, "What is your greatest weakness?"
answer
"Sometimes I tend to be too much of a perfectionist, so I'm hesitant to let my subordinates work without close supervision. But I know it's important to let them have autonomy, so I'm learning to give them more chances to work independently."
question
According to the text, in developing personal networks to discover job contacts, __________ are often most helpful.
answer
associates who are not relatives or close friends
question
An example of a behavioral job interview question is:
answer
"Tell us about a time when you had to fire someone and how you handled it."
question
Which of the following does not influence the rating a candidate receives in a job interview?
answer
Any of these factors can influence a candidate's rating.
question
During his employment interview, Chen was asked several times to describe challenges he had encountered on his last job and to explain how he handled them. Chen was experiencing a(n) ________ interview.
answer
behavioral
question
The "PAR" approach refers to
answer
a method of backing up your interview answers with evidence.
question
Which of the following is NOT appropriate to include during the conclusion of a presentation?
answer
new evidence to further support your main point
question
According to the textbook, what is the maximum number of main points that should be included in the
answer
five
question
During a speech to a group of animal rights activists, John, who is an enthusiastic hunter, talked about his proposal for opening the deer hunt to 12 months a year rather than only during a 1 month season. Not surprisingly, John's speech was not well received. According to the text, which of the following did John neglect to consider prior to giving this presentation?
answer
the audience members' attitudes about the subject
question
Juan is preparing a speech to a prospective client who has been using the services of a different advertising firm for the past 10 years. Juan's goal is to influence the client to switch firms and begin working with his company. What is the general purpose of Juan's presentation?
answer
to persuade
question
Which of the following would be the BEST thesis statement?
answer
Leasing your equipment can help you save money.
question
The functions of transitions include all of the following except
answer
providing evidence to support a key point.
question
Keith is a trainer for a new computer software company and is responsible for teaching people the skills required to use the various products his company creates. What is the general purpose of Keith's presentations?
answer
to inform
question
Katie presented what she thought was a detailed speech to a group of dental hygienists about new dental techniques. After the presentation, Katie found out that her remarks were so general that the hygienists felt they hadn't learned anything worthwhile. Which aspect of the audience did Katie neglect to analyze prior to giving her presentation?
answer
how much the audience knows
question
Which of these is a transition?
answer
In addition to attaining better gas mileage, the Honda also requires fewer repairs.
question
Which of the following is NOT a general purpose of a presentation identified in your text?
answer
to evaluate
question
The conclusion of a presentation should consist of
answer
a review and closing statement.
question
According to the text, which of the following terms describes the reaction you are seeking from your audience?
answer
specific purpose
question
An introduction should
answer
capture the attention of your audience.
question
Which of the following statements was NOT listed as a rule for using main points in a presentation?
answer
Present more than one key idea in each main point.
question
Which of the following would be the BEST specific goal statement?
answer
After hearing my presentation, at least a quarter of the audience will sign up to receive additional information about solar heating.
question
It is not necessary to use supporting material when you are presenting complicated information.
answer
False
question
Liam was giving a persuasive presentation to his class about the need to increase recycling efforts in the United States. To support his main point, he provided a hypothetical account of what he expected the world to look like in 50 years if recycling efforts were not stepped up. Which of the following forms of verbal support is Liam using during his presentation?
answer
Story
question
The supporting material you choose for your speech should be interesting to the audience.
answer
True
question
Tom enthusiastically explained to his boss the reasons he thought he should get a raise. However, Tom did not organize his thoughts clearly, and did not back up his claims with solid evidence. It is not likely that Tom's boss will be convinced by Tom's presentation.
answer
True
question
Which of the following is NOT a function of supporting material?
answer
to make a claim
question
Which of the following is NOT true about using statistics in presentations?
answer
The more statistics you use, the more interesting your speech will be.
question
Which of the following was NOT presented as a guideline for using quotations during a presentation?
answer
Use lengthy quotations often, always keeping their original form.
question
All of the following are typical characteristics of an oral speaking style except:
answer
long, flowery sentences.
question
According to the text, the most effective way to begin a presentation is
answer
after you pause and look at the audience.
question
The text identifies a number of potential delivery types from which a speaker can select when preparing a presentation. Which of the following types is most likely to cause anxiety or stage fright for the speaker?
answer
memorized
question
There are a number of visual elements a speaker should consider prior to and during a presentation. According to the text, which of the following is NOT a guideline to follow when planning a presentation?
answer
Sweep your eyes in a repeating pattern that moves from left to right to left to right, etc.
question
Your text describes all of the following methods of delivering a presentation except
answer
informal.
question
An effective extemporaneous presentation
answer
should be carefully prepared and rehearsed several times.
question
Hua was giving a presentation to a group of investors using a delivery style that did not allow him to connect very well with his audience. Hua read from his notes and rarely looked up at the audience. His sentences were long and complex. What method of delivery did Hua use for his presentation?
answer
manuscript
question
All of the following are true about vocal delivery except:
answer
if you lack enthusiasm when you present your speech, it's likely that the audience will become enthusiastic about your topic.
question
All of the following are characteristics of effective notes for extemporaneous presentations except:
answer
detailed.
question
All of the following are true about managing mistakes in your delivery except
answer
if the audiovisual equipment fails to function properly, apologize several times, then ask the audience to wait while you find someone to make handouts to distribute.
question
Which of the following guidelines works best when rehearsing for a presentation?
answer
Rehearse on your feet.
question
Which of the following is true about the use of an extemporaneous delivery style during a presentation?
answer
To the audience, it often seems as if it is effortless.
question
After hearing that a local tire company was looking for a new firm to handle their advertising, Kevin scheduled a sales presentation to try to persuade the company to sign on with his advertising business. For the presentation, Kevin wanted to use a style of delivery that would enable him to cover all his prepared material in an organized way, yet would still appear spontaneous. Which delivery method should Kevin select for his presentation?
answer
extemporaneous
question
If you make a mistake while you're delivering a presentation, it is best to
answer
just keep speaking, correcting only obvious mistakes.
question
The textbook suggests that in order to become a more confident speaker you should
answer
recognize that a certain amount of anxiety can be an asset.
question
The authority
answer
rule decision-making method-empowers the designated leader to make the final decision.
question
When Lucy, your manager's administrative assistant, tells you to sign and submit any paperwork to her immediately, you comply by the end of the day. Because Lucy is in charge of keeping the office files in order, she possesses _____________ power.
answer
position
question
Heather is a member of a group in which each member brings well researched, relevant information to each decision-making meeting. She concludes that without each person's input, the quality of the decisions would decrease dramatically. Which of the following characteristics does Heather's group illustrate?
answer
interdependence
question
Ideally, groups should create constructive norms
answer
early in the group's existence.
question
Coercive power is a function of
answer
the consequences a person can impose.
question
Behaviors that groups develop as acceptable ways for doing things (e.g. dress styles, formality of communication) are called
answer
norms.
question
A person who __________ is most likely to emerge as the leader of a group.
answer
helps the group succeed
question
If your subordinates obeyed your orders because of your ability to hand out bonuses, which of the following forms of power would you be exerting?
answer
reward power
question
Which of the following would NOT be classified as a work group, according to the characteristics explained in your text?
answer
Seven students attend a program about male/female communication differences.
question
Referent power is a function of
answer
the degree to which a person is respected.
question
Hamid is a new employee who used to work for your most daunting competitor. When you are designing an ad campaign, you interview Hamid to help you draft an accurate comparison of the two company's products. Hamid possesses ____________ power.
answer
information
question
You are on a team of students using the reflective thinking sequence to select the communication text for next year's students. Currently, your team is completing the third step (identifying the criteria to use when you compare possible textbooks). Which of the following statements is NOT an example of a criterion?
answer
I like this book best.
question
The decision mode in which all members agree (at least to some extent) is known as
answer
consensus.
question
Which of the following is NOT a typical advantage of a group?
answer
increase in members' salaries
question
Which of the following would NOT be likely to increase cohesiveness in a group?
answer
competing individual goals
question
In which of the following situations would it be best to call a meeting rather than to send a memo?
answer
The information that is being communicated is controversial.
question
Post meeting follow-up activities should include all the following except
answer
chastising members who were not present at the last meeting.
question
Nominal group technique (NGT) is a method designed primarily to
answer
encourage more equal participation.
question
Relevancy challenges are appropriately used when
answer
a member gets off the subject.
question
Goal descriptions for agenda items should be _________.
answer
result-oriented
question
Which of the following is NOT an aspect of the organizer's pre meeting preparation?
answer
All of these are aspects of pre-meeting preparation.
question
Which of the following discussion methods tends to result in unbalanced participation?
answer
a loosely structured informal meeting
question
If Consuelo refers questions from individual group members back to the entire group instead of answering them herself, she is using ______________ questions?
answer
relay
question
When Jordan asked a question, Jennifer repeatedly jumped in and voiced her opinion, cutting off other group members before they had a chance to speak. As a result, Jordan decided to aim his questions at specific individuals to allow for more sharing of information across the group. Jordan was using _______ questions.
answer
direct
question
Which is the recommended approach for concluding a meeting?
answer
Point out that the meeting is close to completion, summarize the group's accomplishments, outline future actions, and thank members for having attended. It's not important to include ____________ on an agenda.-the Chair's recommendation for how to vote on each item
question
Which of the following is NOT a useful suggestion for keeping discussions on track
answer
If a remark is irrelevant, discuss its pros and cons, and then return to the task at hand.
question
The most common reason for a business meeting is
answer
problem solving/decision making.
question
Which of the following questions is NOT recommended as a method for building an agenda?
answer
How can I prevent others from raising controversial points during the meeting?
question
Which of the following is true?
answer
It's wise to switch from overhead questions to other types of questions if a few people are dominating the discussion.
question
It is not advisable to display an object unless it is large enough for everyone in the audience to see clearly.
answer
True
question
One advantage of using a dry erase board is:
answer
you can record information that comes up on the spot.
question
When you are using presentation software, it's best to resist the temptation to use elaborate and dazzling animation.
answer
True
question
Computer displays
answer
can show a variety of visuals, including photos, charts, graphs, and video.
question
Which is a guideline for designing effective visuals?
answer
Keep the design simple.
question
According to research cited in the text, the impact of a presentation is greater if the material is presented
answer
both visually and orally.
question
Visual aids are used in presentations for a number of reasons. According to the text, which of the following is NOT one of those reasons?
answer
You can take a break from speaking while the audience looks at your visual aid.
question
You can add a professional touch to your presentation by including segments of home made videos.
answer
.False
question
All of the following are true about distributing handouts to accompany your presentation except:
answer
handouts increase the chance that audience members will be looking at you during the presentation.
question
A ____________ is a two-dimensional drawing that demonstrates the various properties of an object or concept
answer
Diagram
question
In Mexico, (a culture with high power distance), a person who frequently questions the feasibility of a manager's proposals would probably
answer
be thought of as a troublemaker.
question
Our own culture's standards are usually
answer
not obvious to us.
question
Culture refers to all of the following except
answer
inherited and innate characteristics.
question
In a culture where conflict is avoided, it is appropriate to
answer
say "I'll consider it" if you mean "no."
question
The ADA guarantees that people with disabilities
answer
receive reasonable accommodations in employment.
question
The statement: "Time is money, so it should be rationed carefully" reflects a ______________ orientation toward time
answer
monochronic
question
When a person is silent, how should you interpret this?
answer
The meaning of silence varies depending on the culture, the context, and the individual.
question
Skylar is a very organized and timely individual. He always shows up for meetings 15 minutes early. He frowns upon colleagues who fail to arrive on time. Which orientation toward time would most accurately describe Sky's behavior?
answer
monochronic
question
Members of a collectivist culture such as China will typically
answer
believe that the welfare of an organization they belong to is as important as their own welfare.
question
Cultures that rely heavily on subtle nonverbal cues to convey meaning have a ________________ orientation.
answer
high-context
question
Eye contact indicates
answer
any of these; the meaning of eye contact varies depending on the culture.
question
In organizations with a diverse workforce, it is usually constructive to
answer
discuss cultural differences openly, as long as you avoid inflammatory remarks.
question
One approach for learning about the culture of an organization that would probably NOT be helpful is:
answer
During your job interview, ask the interviewer if the company treats its employees respectfully.
question
All of the following characteristics except _____________ can help define culture
answer
All of these characteristics can affect culture.
question
In international business, a good general rule is:
answer
Address people using their formal title until they invite you to talk to them on a first-name basis.
question
Language that sets off an intense emotional reaction in a listener is referred to as
answer
trigger words.
question
All of the following are true concerning appearance except:
answer
The clothing you select has no impact on how others perceive you.
question
Manager Bland gave the following instructions to Jared: "I'd like you take on more responsibility. So far, you've only been dealing with minor tasks such as drawing up daily schedules and mailing out customer refunds. Starting with your shift on Tuesday, I'd like you to assist Kevin with brainstorming new means of customer outreach and with designing a sticky web site for our PRNG program." Manager Bland's instructions include all of the following types of language EXCEPT _________.
answer
slang
question
The quid pro quo form of sexual harassment refers to
answer
suggesting that an employee's continued employment depends on their willingness to grant you sexual favors.
question
Do use strategic ambiguity
answer
when you need to deliver a difficult message, but you want to help the receiver save face.
question
Which of the following is NOT an equivocal phrase for expressing time?
answer
in two minutes
question
A "high level abstraction" is
answer
a broad, general statement.
question
A feminine communication style is characterized by which of the following elements?
answer
supportive listening
question
A specialized technical form of vocabulary that allows professionals to communicate about issues important to their field is referred to as
answer
jargon.
question
Equivocation occurs for all of the following reasons except
answer
for clarity, speakers might explain their meanings using lower-level abstractions.
question
Nonverbal messages
answer
indicate a person's feelings and attitudes.
question
Strategic ambiguity refers to
answer
the purposeful use of indirect language.
question
A coworker tells you: "It makes me really mad when my boss strolls past my desk and says, 'Okay, honey, let's get down to work." I am not his honey!" In your coworker's view, the word "honey" is
answer
a trigger word.
question
In conversation, the best guide for eye contact across all cultures is
answer
be aware of cultural variations in eye contact.
question
Robert is an effective supervisor because he has the ability to interpret a number of spoken and unspoken conversational cues. His subordinates in his sales division respect him because he also has the ability to develop strong rapport with each coworker by showing constant support. Which type of communication style is Robert demonstrating when he is showing support?
answer
feminine
Asking For Clarification
Earned Value Management
Management
Project Life Cycle
Project Management
Project Team Members
CHP 10 Managing Project Communications QUIZ – Flashcards 21 terms

David Dunn
21 terms
Preview
CHP 10 Managing Project Communications QUIZ – Flashcards
question
You are the project manager of the BlueSky Network Upgrade Project. You have 15 project team members and you're speaking with them about the importance of communication. You show them the communication model and give examples of each of the components of the model. One of the project team members asks for an example of noise. Of the following, which one is an example of noise?
answer
Distance *Noise is anything that interferes with the transmission and understanding of the message. Distance is an example of noise
question
You are the project manager for the JHG Project. Management has requested that you create a document detailing what information will be expected from stakeholders and to whom that information will be disseminated. Management is asking for which one of the following?
answer
The communications management plan
question
Which of the following will help you, the project manager, complete the needed communications management plan by identifying the stakeholders' communication needs?
answer
Lessons learned from previous similar projects *Lessons learned and historical information from a previous project are ideal inputs to communications planning.
question
You are the project manager for the JGI Project. You have 32 stakeholders on this project. How many communication channels do you have?
answer
496
question
You are the project manager for the KLN Project. You had 19 stakeholders on this project and have added three team members to the project. How many more communication channels do you have now compared with before?
answer
60 ****This is a tough question, but typical of the CAPM and PMP exams. The question asks how many more communication channels exist. You'll have to calculate the new value, which is 231, and then subtract the original value, which is 171, for a total of 60 new channels.
question
A memo has been sent to you, the project manager, the project team members, and the project customers from the project sponsorIn this instance, who is the sender?
answer
The project sponsor
question
Beth is a project manager for her organization and she is working with the stakeholders to develop a communications management plan. She wants to acknowledge the assumptions and constraints in the project. Which one of the following is an example of a project communication constraint?
answer
Team members in different geographical locales
question
Project managers can present project information in many different ways. Which one of the following is not a method a project manager can use to present project performance?
answer
RACI charts *RACI charts do not show project performance, but instead accountability of the resources involved in the project
question
There are many terms that you'll need to know for your PMI examination that deal with project communications. Of the following, which term describes the pitch and tone of an individual's voice?
answer
Paralingual
question
You are the project manager of the KMH Project. This project is slated to last eight years. You have just calculated EVM and have a cost variance (CV) of -$3,500, which is outside of the acceptable thresholds for your project. What type of report is needed for management?
answer
Exception report
question
You are presenting your project performance to your key stakeholders. Several of the stakeholders are receiving phone calls during your presentation, and this is distracting people from your message. This is an example of what?
answer
noise
question
You are the project manager for the OOK Project. You will be hosting project meetings every week. Of the following, which one is not a valid rule for project meetings?
answer
Allow project meetings to last as long as needed.
question
What percentage of a message is sent through nonverbal communications, such as facial expressions, hand gestures, and body language?
answer
Greater than 50 percent
question
Gary is the project manager of the HBA Update Project and his company has hired you as a project management consultant. Gary is confused about the timing of some of the project management processes. In particular, Gary doesn't understand the concept, purpose, and timing of the lessons learned documentation. He asks for your help. When does lessons learned identification take place?
answer
Throughout the project life cycle
question
Gary is the project manager of the HBA Update Project and his company has hired you as a project management consultant. Gary is confused about the timing of some of the project management processes. He now has a good understanding of the lessons learned purpose, but he's still confused about why you've recommended that the project team participate in the lessons learned documentation, too. Why should a project team complete lessons learned documentation?
answer
To help future project teams complete their projects more accurately
question
You are the project manager for the PMU Project. Your project has 13 members. You have been informed that next week your project will receive the seven additional members you requested. How many channels of communication will you have next week?
answer
190
question
Performance reporting should generally provide information on all of the following except for which one?
answer
Labor issues
question
Performance reporting should generally provide information on
answer
- Scope - Qulaity - Schedule
question
You are the project manager of a project that will last 18 months and includes three different countries. As part of your communications management plan you've scheduled face-to-face meetings with the project team and you're utilizing web conferencing software for the virtual team. Based on this information, the process of sending information from the project manager to the project team is called what?
answer
Transmitting
question
George is the project manager of the 7YH Project. In this project, George considers the relationship between himself and the customer to be of utmost importance. Which one of the following is a valid reason for George's belief in the importance of this relationship?
answer
The communication between the customer and George can convey the project objectives more clearly than can the language in the project contract.
question
You are the project manager for your company and you're working with the project team to develop the project's communication management plan. The project team is confused about some of the communication terms. Basically, they want to know how communication actually happens and how you can prove the communication was effective. Which one of the following means that communications occur?
answer
The transfer of knowledge
Asking For Clarification
Closed Ended Questions
Currency Exchange Rates
Low Context Culture
Number And Type
Status Quo Bias
Bargaining & Negotiation – Flashcards 75 terms

Karen Combs
75 terms
Preview
Bargaining & Negotiation – Flashcards
question
Distributive bargaining is a ___________ form of negotiation.
answer
Win-lose
question
___________ are the primary focus of distributive bargainers.
answer
Positions
question
When the other party makes the first offer, and the offer is extreme, negotiators commonly react by:
answer
Thinking that their initial offer was too optimistic, and revising it to be less favorable to themselves.
question
Asking for more than you expect, using silence, and using time to your advantage are examples of _________ used in distributive bargaining.
answer
Tactics
question
Adjustments or reductions to demands are called:
answer
Concessions
question
Bogey, good cop-bad cop, and lowball-highball are examples of
answer
Dirty Tricks
question
Saying, "This is the best I can do," or "I cannot move any farther" is an example of:
answer
A final offer
question
Determining positions, and setting reservation process and target points should all take place during:
answer
The strategy implementation stage of the negotiation.
question
Deceiving and bluffing, and concealing and distorting information are:
answer
tactics you can use to help you gather information about the other party.
question
An example of an ethically questionable tactic is...
answer
refusing to make concessions
question
Conditions that suggest using distributive negotiation
answer
Goals are in fundamental conflict, the relationship is not a high priority, resources are limited, and trust and cooperation are lacking.
question
"You must reduce shipment costs by $0 per package or we will give our business to your competitor." This is an example of:
answer
A commitment
question
Equality fairness norms
answer
relationship goals, ongoing relationships, and allocating rewards (NOT: Personal development goals)
question
Distributive negotiation should be the negotiation style of choice when parties are mainly interested in:
answer
Claiming the most value for themselves.
question
Distributive bargaining tactics:
answer
Estimate the other party's resistance points, set your targets high, be willing to walk away. (NOT: Do not make the first offer.)
question
Aspiration levels are the outcomes that you realistically hope to achieve
answer
True
question
The more attractive your BATNA is, the harder it is for you to walk away from the negotiation without reaching agreement
answer
False
question
Most people bargain collaboratively.
answer
False
question
Parties are more likely to reveal their BATNAs than their resistance points
answer
True
question
You increase your negotiating power by not revealing your BATNA.
answer
False
question
When negotiating distributively, the parties are expected to make offers and counteroffers before reaching an agreement.
answer
True
question
An effective way to gain information and concessions is to respond to the other negotiator's argument or offer with silence.
answer
True
question
Negotiators who begin with a tough stance and make few early concessions, and later make larger concessions, elicit more concessions from the other party than negotiators who begin with generous concessions and then become tough and unyielding.
answer
True
question
Providing explanations for your offers is typically more persuasive than providing an emotional appeal.
answer
True
question
The party that does most of the talking puts the other party at a disadvantage.
answer
False
question
Integrative negotiation is a _________ form of negotiation
answer
Win-Win
question
Defining the situation, identifying interests, and building rapport:
answer
Take on more importance in integrative negotiation than in distributive negotiation.
question
To separate the person from the problem:
answer
consider the roles of emotions, perceptions, and communication.
question
When negotiating integratively, the focus is on:
answer
Interests
question
What is not appropriate when negotiating integratively?
answer
Compromise
question
Separating the person from the problem is an example of an integrative negotiation ___________.
answer
Tactic.
question
Asking open-ended, probing questions, asking for clarification regarding what the other party said, and not blaming the other party when a problem arises are all examples of:
answer
Tools to help gain a shared understanding between the negotiating parties
question
Fears, concerns, and unmet needs refer to a negotiator's:
answer
Interests
question
What pertains to the tangible issues that are being negotiated?
answer
Substantive interests
question
Instrumental interests refer to
answer
When you value or need something because it will help you in the future.
question
Focusing on interests during the negotiation:
answer
Expands the number and type of solutions that will help both sides.
question
The solution process in which parties maximize joint gain by funding trades that capitalize on their differences is called:
answer
Logrolling
question
you are meeting your manager to discuss getting a raise. To support the amount of the new salary that you will ask for, you show your manager the salary range for someone in your job, based on a salary survey conducted by a reputable human resources consulting firm. You explain that your job responsibilities match those of others whose salary falls in the top quarter of the range. This is an example of:
answer
Using objective criteria to evaluate options
question
Integrative negotiation begins with:
answer
Investigating how to expand the pie
question
When brainstorming, negotiators should not:
answer
search for the single best answer
question
Using objective criteria is most effective when each party searches for its own criteria as opposed to searching for objective criteria together.
answer
False
question
It is inappropriate to be aggressive when negotiating integratively
answer
False
question
To negotiate optimally, each party's interests should be kept secret from the other party.
answer
False
question
The best approach when discussing issues is to focus on one issue at a time
answer
False
question
Once trust is broken it cannot be restored into a negotiation relationship
answer
False
question
Distributive negotiation offers more opportunities to find solutions that are acceptable to both parties than integrative negotiation.
answer
False
question
Interests can be intrinsic or instrumental
answer
True
question
Negotiators who make multiple equivalent offers have more difficulty finding integrative solutions
answer
False
question
Legal requirements, relevant precedents, customs, market prices or wages, professional standards and policies are examples of objective criteria.
answer
True
question
Trust is important to successful integrative negotiation.
answer
True
question
Closing the negotiation begins:
answer
During your preparation for the negotiation
question
Emphasizing to the other party how much the party will save relative to the party's costs is an example of:
answer
Framing
question
Negotiating parties who are more concerned about the risk of change than they are about the risk of failing to change are being influenced by
answer
Status quo bias
question
What is an example of a default option?
answer
"Check this box if you do not want to receive our weekly email newsletter."
question
The sequential questions closing tactic involves:
answer
Asking a series of questions, all of which are designed to illicit a "yes" from the other party.
question
"If we do not receive your signed mortgage application and application fee by 5PM today, the interest rate will increase by a quarter of a percent." This is an example of
answer
An exploding offer.
question
"If you accept the transfer, you will not only get a rise, but you will also get a promotion and an added week of vacation." This is most likely appealing to the other party's
answer
Interests
question
If your opening offer is $15k and the dealer starts the price at $20k, and you agree on $17.5k without either party making any other concessions, the dealer and you have used which of the following closing tactics?
answer
Compromise
question
You can put 20% down and get a 7% interest rate, or put 30% down and get a 6.75% interest rate is an example of which of the following closing tactics?
answer
Multiple equivalent options
question
Which of the following is not a typical cause of a party's reluctance to agree to the offer?
answer
The solution appears too easy.
question
Exploding offers and sequential questions are not advisable to use if
answer
You want to preserve or build the relationship between parties
question
Understanding and overcoming objections and persuading the other party to say yes is most effective when done:
answer
Throughout the negotiation
question
Drawing diagrams and providing word pictures that demonstrate the positive outcomes that the other party will realize are especially effective methods for overcoming which of the following objections?
answer
It does not work for me
question
The best closing tactic:
answer
Avoid alienating the other party
question
Proposals that did not involve the other party's input are more likely to be:
answer
rejected.
question
Successfully closing a deal or settling a dispute requires you to convince the other party why or how your proposal satisfies your interests.
answer
False
question
How you close the deal is related to how successfully the terms of your agreement are implemented.
answer
True
question
Inviting the other side for constructive criticism of your proposals as you develop them is a good tactic for overcoming the other party's objections to your proposals.
answer
True
question
Requiring a short deadline for the other party's review of a complex proposal will typically work in your favor.
answer
False
question
Pointing out that the other party will incur costs if he or she takes time to think over the deal is an effective way to prevent losing the deal.
answer
True
question
Offering to compromise is an example of a closing tactic
answer
True
question
Splitting the difference between the last two offers is an even split only if the opening offers were equivalent from a theoretically correct settlement point, and if the concessions that both parties make are equal.
answer
True
question
It is not always necessary to use closing tactics.
answer
True
question
Using closed-ended questions is recommended once negotiators reach the closing stage
answer
False
question
Reframing your offer is an effective way to overcome objections.
answer
True
Asking For Clarification
Break Even Point
Goals
Identifying The Problem
COMM 421 Exam 1 CSULB – Flashcards 100 terms

Ann Ricker
100 terms
Preview
COMM 421 Exam 1 CSULB – Flashcards
question
Negotiation is considered a social process in which:
answer
Interdependent people with conflicting interests interact to achieve their desired outcomes.
question
Recent evidence suggests that negotiations should be conducted _______________ in order to find the best solutions for everyone involved.
answer
Collaboratively
question
Due to advances in technology and changes in the workplace, negotiation is becoming:
answer
An increasingly important skill for people to hone.
question
The Dual Concerns Model of negotiation offers ________ different approaches for handling conflict
answer
Five.
question
Which of the following is a 'lose-win' negotiation strategy?
answer
Accommodation.
question
The two dominant strategies of the Dual Concerns Model are:
answer
Competitive and integrative
question
The strategy of an integrative approach to negotiation involves:
answer
Creating value
question
Creating value is best described as:
answer
Attaching substantial importance to both the relationship and the substantive terms of the outcome for both parties
question
The idea behind 'creating value" is to allow both negotiating parties to:
answer
Benefit from the negotiation.
question
The situational characteristics that determine which negotiating strategy is most appropriate are:
answer
Goals, resources, and the level of the relationship and trust
question
Negotiations are generally:
answer
Mixed-motive
question
Which of the following statements is not true?
answer
Even if there's a possibility that you may lose everything by negotiating, negotiating is still the best option.
question
Typical negotiations are conducted in _______________ stages.
answer
Three
question
Which of the following is least likely a negotiation situation?
answer
The invitation you receive to a party says you can bring a friend.
question
The first step of the first stage of a negotiation is:
answer
Pre-negotiation preparation
question
Closing the deal is the final step of the final stage of a typical negotiation. T/F
answer
False
question
The 'claiming value' negotiation strategy improves trust and the relationship between parties. T/F
answer
FALSE
question
Negotiators can use intimidation as a means to avoid conflict. T/F
answer
TRUE
question
The final step of the second stage of a typical negotiation is to implement agreements. T/F
answer
FALSE
question
Negotiation is a common occurrence in everyday life. T/F
answer
TRUE
question
Collaboration is the strategy to use for win-win results. T/F
answer
TRUE
question
A 'principled' strategy is another term for win-win negotiating T/F
answer
TRUE
question
There is no single 'best' way to negotiate. T/F
answer
TRUE
question
An analysis of the other party is the first step of the second stage of negotiating.
answer
FALSE
question
Full disclosure from both sides is necessary for a successful negotiation.
answer
FALSE
question
What percentage of the negotiation process should be devoted to preparation?
answer
Eighty (80%)
question
The strategic planning stage of preparation includes:
answer
Defining the situation, establishing the desired goals, formulating a strategy and deciding how to implement the strategy.
question
Considering questions such as, "Will you be negotiating a deal, settling a dispute or making a team decision? Will you negotiate with this party once or multiple times? Will you negotiate publicly or privately?" define the:
answer
Nature of the interaction
question
Negotiators who are highly concerned with achieving their substantive goals but have significantly less concern for the relationship or for the other party's substantive goals are likely to adopt:
answer
A distributive strategy
question
Issues are:
answer
The points that must be addressed.
question
The basic problem in most negotiations is:
answer
Conflicting interests
question
Which one of the responses to the following phrase is false? A Best Alternative To a Negotiated Agreement (BATNA):
answer
Decreases your bargaining power
question
Electronic negotiations make testing assumptions:
answer
More difficult.
question
A 'wise agreement' is one that:
answer
Satisfies the interests of both parties.
question
Labor markets, unemployment rates, workforce demographics and financial markets are examples of negotiation:
answer
Context.
question
Relative power influences the negotiation ________________ a negotiator chooses.
answer
Tactics
question
The bargaining mix, target points, BATNA and resistance points are determined during the ____________________ component of preparing for the negotiation.
answer
Framework operationalizing.
question
Testing assumptions refers to:
answer
Meeting with the other party to validate the estimates and hunches you made during your analysis of the party.
question
Identifying the problem to be solved, opportunity to be mined, dispute to be settled or team decision to be made are all elements of:
answer
Defining the situation
question
The zone of possible agreement (ZOPA) is the range between:
answer
Your resistance points
question
To achieve the greatest gains, negotiators should stick to the script they created during the preparation phase. T/F
answer
FALSE
question
Negotiation preparation includes obtaining information about the other party's needs, strategy and goals. T/F
answer
TRUE
question
Preserving the relationship is a desirable goal in all types of negotiations. T/F
answer
FALSE
question
Substantive, relationship and process goals are interdependent. T/F
answer
TRUE
question
Substantive and relationship goals help determine which strategy and tactics to use. T/F
answer
TRUE
question
Interests are the motives underlying your positions. T/F
answer
TRUE
question
Aspiration levels or target points are artificially high goals that you use as a starting point for the negotiation. T/F
answer
FALSE
question
. It is possible for a Best Alternative To a Negotiated Agreement (BATNA) to be worse than not reaching an agreement with the other party. T/F
answer
TRUE
question
The dilemma of honesty argues that the other party may take advantage of you if you believe too much of what he or she tells you, but you may not be able to reach an agreement if you believe too little. T/F
answer
FALSE
question
The party who needs the other most has the most bargaining power. T/F
answer
FALSE
question
Message encoding, message decoding and the communication channel are examples of
answer
The elements of communication
question
Language barriers and cultural differences are examples of:
answer
Noise
question
The medium through which a message is sent is called:
answer
The communication channel.
question
Negotiators who use a direct, relationship-oriented communication style are called:
answer
Expressers
question
"I can't go any higher with my offer because my boss won't let me" is an example of:
answer
An explanation.
question
Negotiator 1: "I don't think my interests are being met adequately in your proposal." Negotiator 2: "You're not satisfied with how our proposal satisfies your interests?"
answer
Paraphrasing
question
"What do you mean by saying that your interests are not being met adequately?" is an example of:
answer
Inquiring
question
Which of the following is an example of acknowledging?
answer
"I understand how frustrating it is to be in your position."
question
Which of the following is related to how the conversation is structured?
answer
Turn denying.
question
Focusing on the speaker and suspending judgments about what the speaker is saying are examples of:
answer
Active listening
question
Who speaks, when they speak, to whom they speak and for how long all refer to:
answer
How the conversation is structured
question
Which of the following suggests that the other party is willing to negotiate integratively?
answer
The negotiator asks for information about your party's priorities
question
Which of the following serves to create the sense that you and the other party are in sync with one another?
answer
Building rapport
question
"Direct versus indirect" and "task-oriented versus relationship-oriented" are examples of communication_________________.
answer
Styles
question
"Less accurate information processing and fewer insights are gained." This is an example of the influence of __________________ negotiations.
answer
Text-only
question
The goal of communication in negotiation is to create a shared understanding of the same problems, opportunities, issues, interests and so forth. T/F
answer
TRUE
question
Negotiators who use words that focus mainly on things generally use different tactics than negotiators who use words that focus mainly on people. T/F
answer
TRUE
question
. In negotiation, preferences refer to the negotiator's tendency to use verbally aggressive tactics as opposed to relationship-building tactics. T/F
answer
TRUE
question
Negotiators who propose three or more alternatives tend to confuse the other party and make it more difficult to come to an agreement, even when the alternatives are attractive. T/F
answer
FALSE
question
"What resources do you need to help you perform your job more efficiently?" is an example of a targeted question. T/F
answer
TRUE
question
Asking for advice should be avoided because it suggests weakness to the other party. T/F
answer
FALSE
question
The communication channel you use for a negotiation influences the degree to which you attend to the other party T/F
answer
TRUE
question
Rapport-building is more difficult to achieve with e-mail negotiations than with face-to-face negotiations. T/F
answer
TRUE
question
Facial expressions do not always reflect our emotions. T/F
answer
TRUE
question
Consistency between a negotiator's verbal and nonverbal messages suggests that this person is telling the truth
answer
TRUE
question
Irrational escalation of commitment is an example of:
answer
COGNITIVE BIAS
question
Reactive devaluation is an example of:
answer
PERCEPTION ERROR
question
Impact bias is an example of:
answer
EMOTIONAL BIAS
question
John booked a flight on Fly-by-Night airline even though he had a horrible experience landing several hours late on the airline the last time he flew to Chicago. He could have booked the flight on another airline that he preferred over Fly-by-Night because the service was always impeccable and because it almost always arrived on time. But he had generated enough points after his previous flight on Fly-by-Night for a free round trip ticket and he had to use them or lose them within the next six months. John's decision to fly on Fly-by-Night is an example of:
answer
Being unable to ignore sunk costs.
question
When preparing for her yard sale, Betty overinflated the price of her favorite doll from childhood because she was so emotionally attached to it. A potential buyer offered a price that Betty thought was too low, but Betty said she would compromise and meet the potential buyer in the middle of their two offers. The potential buyer, who was a doll expert, told Betty the price was still too high based on its market value. Betty still thought the price she set was reasonable and that the potential buyer was trying to deceive her, and she would not lower her price. The price that Betty asked for the doll was influenced by:
answer
The endowment effect.
question
The tendency to overestimate the extent to which others can discern our thoughts and objectives is called:
answer
The illusion of transparency.
question
Mispredicting the intensity or duration of the pleasure or pain that future events will bring is which of the following emotional errors?
answer
Competitive arousal.
question
Paul is a negotiator who keeps distracting the other party's attention from multiple issues in order to get the other party to pay attention to the one issue that is most important to Paul. Paul is attempting to use_______________ to his advantage.
answer
Focalism
question
Biases are mainly:
answer
Unconscious
question
Overconfidence may be caused by:
answer
Inadequate preparation
question
The "fixed pie" assumption is related to:
answer
High levels of competitiveness
question
The _____________ and _________________ contribute to ignoring sunk costs.
answer
Confirmation trap / selective attention
question
Anchors:
answer
Are very influential on how we think, subsequent to the anchor being set.
question
If negotiators were rational they would:
answer
Never reach an agreement with a negative ZOPA
question
We often estimate the value of uncertain objects or events using information that is irrelevant because it happens to be ______________.
answer
Easily recallable
question
Perceptual decision-making errors can be caused by faulty perceptions of social entities and situations T/F
answer
TRUE
question
People are generally pretty good at figuring out what they are feeling.
answer
FALSE
question
People's strong desire to be consistent is an example of impression management.
answer
TRUE
question
In order to be effective in influencing the terms a negotiator will accept, an anchor cannot be set arbitrarily
answer
FALSE
question
It is not advisable to focus on one issue when negotiating integratively because it prevents negotiators from searching for and finding mutually beneficial tradeoffs. T/F
answer
TRUE
question
Perspective taking is an asset to a negotiator. T/F
answer
TRUE
question
Having an audience enhances the effectiveness of a negotiator. T/F
answer
FALSE
question
The preparation stage is too early in the negotiation process to account for and plan on how to reduce biases. T/F
answer
FALSE
question
We are usually aware of cognitive biases when they occur, though we are not usually aware of emotional biases when they occur T/F
answer
FALSE
question
Schemata simplify information processing and decision making.
answer
TRUE
Asking For Clarification
English Language Arts
English Language Learners
Standard American English
"Educational Psychology; Active Learning Edition" by Anita Woolfolk – Flashcards 204 terms

Sara Edwards
204 terms
Preview
"Educational Psychology; Active Learning Edition" by Anita Woolfolk – Flashcards
question
Differentiated instruction
answer
Matching instruction to meet the different needs of learners in a given classroom, (P.g 10).
question
Reflective teachers...
answer
...think back over situations to analyze what they did and why, and to consider how they might improve the learning of their students, (P.g 9).
question
Teachers' sense of efficacy
answer
a teacher's belief that he or she can reach even the most difficult students and help them learn, (P.g 5).
question
What is NCLB?
answer
No Child Left Behind Act of 2002. Requires standardized achievement testing in reading and mathematics every year in grades 3-8, and in h. school. Science is tested once in each grade span, elem, mid, and high, (P.g 12).
question
"The teacher-student relationship in kindergarten predicts...
answer
...a number of academic and behavioral outcomes", (P.g 7).
question
A positive teacher-student relationship is fostered when teachers are...
answer
"sensitive to...[student]... needs and provide frequent, consistent feedback", (P.g 7).
question
Educational Psychology
answer
a distinct discipline with its own theories, research methods, problems and techniques, (P.g 14, restated P.g 23).
question
What do Educational Pschologists do?
answer
They conduct research on learning and teaching and at the same time, work to improve educational practice, (P.g 14).
question
Descriptive Studies
answer
Studies that collect detailed information about specific situations, often using observation, surveys, interviews, recordings, or a combination of these methods, (P.g 16).
question
Ethnography
answer
a descriptive approach to research that focuses on life within a group and tries to understand the meaning of the events to the people involved, (P.g 16).
question
Participant Observation
answer
A method for conducting descriptive research in which the reseacher becomes a participant in the group being observed.
question
Case Study
answer
Intensive study of one person or situation, (P.g 16).
question
Correlation
answer
statistical descriptions of how closely two variables are related, (P.g 16).
question
Positive Correlation
answer
A relationship between two variables in which both variables either increase or decrease together, (P.g 17).
question
Negative Correlation
answer
A relationship between two variables in which one variable increases when the other decreases, (P.g 17).
question
Experimentation
answer
The study of cause and effect; research method in which variables are manipulated and the effects recorded, (P.g 17).
question
Quasi-experimental studies
answer
Studies that fit most of the criteria for true experiments, with the important exception that the participants/subjects are not assigned to groups at random. Instead, existing groups such as classes or schools participate, (P.g 17).
question
Statistical Significance
answer
Not likely to be a chance occurance
question
Correlations Range from...
answer
1.00 to -1.00; the closer the correlation to 1 or -1, the stronger it is.
question
Correlation does not equal...
answer
Causation
question
What does this mean? p < 0.05
answer
In this study, the probability of the result reported could happen by chance less than 5 times out of a hundred.
question
Single Subject Experimental Studies
answer
Systematic interventions to study effects with one person, often by applying then withdrawing treatment; ABAB experiment, (P.g 18).
question
Microgenic Studies
answer
Detailed observation and analysis of changes in cognitive process as the process unfolds over a several-day, or several-week period of time, (P.g 18).
question
Action Research
answer
Research carried out by educators in their own classrooms or schools to improve the learning of their students.
question
Longatudinal Studies
answer
observing subjects over many years as changes occur
question
Cross-sectional
answer
focusing research on groups of children at different ages
question
The NCLB act says that educational programs and practices receiving federal money have to be consistent with...
answer
...scientifically based research, (P.g 20).
question
Scientifically Based Reseach as defined by NCLB act:
answer
1) Uses observations and experiments to systematically gather valid and reliable data. 2) Involves rigorous and appropriate procedures for analyzing data. 3) Is clearly described so that it can be repeated by others. 4) Has been rigorously reviewed by appropriate, independant experts
question
Principle
answer
Established relationship between factors, (P.g 20).
question
Theory in Science
answer
Integrated statement of principles that attempt to explain a phenomenon and make predictions, (P.g 20).
question
Hypothesis
answer
a prediction of what will happen in a research study based on theory and previous research, (P.g 20).
question
Evidence Based Practice (EBPP)
answer
Practices that integrate the best available research with the insights of expert practitioners and knowledge of characteristics, culture, and preferences of the client, (P.g 20).
question
Empirical Analysis
answer
Analysis based upon systematically collected data, (P.g 22).
question
Development
answer
Orderly, adaptive changes we go through between conception and death that remain for a reasonably long period of time, (P.g 34).
question
Physical Development
answer
Changes in body structure and function over time, (P.g 34).
question
Personal Development
answer
Changes in personality that take place as a person grows, (P.g 34).
question
Social Development
answer
Changes over time in the way we relate to others, (P.g 34).
question
Cognitive Development
answer
Gradual, orderly changes by which mental processes become more complex and sophisticated, (P.g 34).
question
Maturation
answer
Genetically programmed, naturally occurring changes over time, (P.g 34).
question
Currant views on the source of development emphasize...
answer
...complex coactions (joint actions) of nature and nurture" (P.g 35).
question
Qualitative (quality) Discontinuous Change
answer
development that occurs in distinct steps or stages, (P.g 35).
question
Quantitative (quantity) Continuous Change
answer
gradual development in which achievements at one level build on those of previous levels, (P.g 35).
question
Sensitive Periods
answer
Times when a person is especially ready for or responsive to certain experiences, (P.g 35).
question
3 General Principles of Development
answer
1)People develop at different rates, 2)Development is relatively orderly, 3)Development takes place gradually
question
Functional magnetic resonance imaging (fMRI)
answer
measures brain activity by detecting changes associated with blood flow, (P.g 37).
question
Event-related potential (ERP)
answer
measures brain activity by detecting the electrical activity of the brain through the skull or scalp, (P.g 37).
question
Positron emission tomography (PET)
answer
A method of localizing and measuring brain activity using computer assisted motion pictures of the brain, (P.g 37).
question
Neurons
answer
Nerve cells that store and transfer information; the gray matter of the brain (P.g 37).
question
Neurogenesis

answer
The production of new neurons. This occurs into adulthood (P.g 37).
question
Synapses
answer
The tiny space between neurons --chemical messages are sent across these gaps, (P.g 37).
question
Glial cells
answer
Cells in the nervous system that support, nourish, and protect neurons. It's the white matter of the brain which greatly outnumbers neurons, (P.g 37-38).
question
Myelination

answer
The process by which neutral fibers are coated with a fatty sheath called myelin that makes message transfer more efficient, (P.g 38).
question
experience-expectant
answer
when synapses are overproduced in certain parts of the brain during specific developmental periods, awaiting (expecting) stimulation, (P.g 38).
question
experience-dependent
answer
synaptic connections are formed based on an individual's experiences, like trying to learn a second language (P.g 38).
question
Cerebral Cortex
answer
The part of the brain where information processing takes place. Divided into four lobes, (P.g 39).
question
Lateralization
answer
The specialization of the two hemispheres of the brain cortex. One hemisphere is more efficient than the other in performing certain functions, (P.g 40).
question
"No mental activity is exhaustively the work of...
answer
...a single part of the brain --so there is no such thing as a "right brained student" unless the left hemisphere has been lopped off, (P.g 40).
question
Plasticity
answer
The brain's tendency to remain somewhat adaptable or flexible, (P.g 40).
question
adolescents' have high horsepower but...
answer
...poor steering. Much like adults in low stress situations, but impulsive and risk taking in high stress situations, (P.g 40-41).
question
Neuroimaging and other brain monitoring systems used for reading research offer...
answer
...suggestive rather than completely empirical links between how the brain learns..., (P.g 43).
question
Learning will be more effective if educators help to...
answer
...minimize stress and fear at school, teach emotional regulation strategies, teach a positive learning environment and motivate students, (P.g 43).
question
There are multiple ways to both teach and...
answer
...learn a skill, depending on the student, (P.g 45).
question
Learners are likely to have preferred modes of processing as well as...
answer
...varying capabilities in these modes, (P.g 45).
question
The brain can change, but it takes time, so teachers must be...
answer
...consistent, patient, and compassionate in teaching and reteaching in different ways, (P.g 46).
question
Information that is not linked to existing knowledge..
answer
...will be easily forgotten. Therefore teachers should tie in new information to what students already understand, (P.g 46).
question
So students can build enduring, useful, knowledge categories...
answer
...general concepts should be emphasized over small specific facts, (P.g 46).
question
Social Transmission
answer
The transfer or spread of information, throughout a group of people, (P.g 49).
question
Organization
answer
ongoing process of arranging information and experience into mental systems or categories, (P.g 49).
question
Adaptation
answer
Ajustment to the environment, (P.g 49).
question
Schemes
answer
Mental systems or categories of perception and experience, (P.g 49).
question
Assimilation
answer
Fitting new experiences into existing mental schemas, (P.g 49).
question
Accommodation
answer
Altering existing schemes or creating new ones in response to new information, (P.g 49).
question
Equilibration
answer
search for mental balance between cognitive schemes and information from the environment, (P.g 49).
question
Disequilibrium
answer
The "out of balance" state that occurs when a person realizes that his or her currant ways of thinking are not working to solve a problem or understand a situation, (P.g 50).
question
Sensorimotor
answer
Involving the senses and motor activity
question
Object permanence
answer
The understanding that objects have a separate, permanent existance, (P.g 50).
question
Sensorimotor Stage
answer
0-2 yrs; learns through reflexes, senses, movement. Begins to imitate others, remember events and initiate intentional activity, (P.g 51).
question
Preoperational Stage
answer
2-7 yrs; develops language, uses symbols to represent objects, thinks i. present, has difficulty understanding other points of view, (P.g 51).
question
Concrete Operational Stage
answer
7-11 yrs; can think logically about hands on problems, organizes into categories. Can reverse thinking to undo actions. Understands past, present, and future, (P.g 51).
question
Formal Operational Stage
answer
11+ years; thinks hypothetically and deductively. Solves abstract problems logically. Considers multiple perspectives. Develops concerns about social issues, personal identity and justice, (P.g 51).
question
Absece Seizure
answer
A seizure involving only a small part of the brain that causes a child to lose contact briefly.
question
Academic Language
answer
The entire range of language used in elementary, secondary, and university-level schools including words, concepts, strategies, and processes from academic subjects.
question
Academic Learning Time
answer
Time when students are actually succeeding at at the learning task.
question
Academic Tasks
answer
The work the student must accomplish, including the product expected, resources available, and the mental operations required.
question
Accountable
answer
Making teachers and schools responsible for student learning, usually by monitoring learning with high-stakes tests.
question
Achievement Tests
answer
Standardized tests measuring how much students have learned in a given content area.
question
Acronym
answer
Technique for remembering by using the first letter of each word in a phrase to form a new memorable word.
question
Action Zone
answer
Area of a classroom where the greatest amount of interaction takes place.
question
Active Teaching
answer
Teaching characterized by high levels of teacher explanation, demonstration, and interaction with students.
question
Adaptive Teaching
answer
Provides all the students with challenging instruction and uses supports when needed, but removes these supports as students become able to handle more on their own.
question
Adequate Yearly Progress (AYP)
answer
Objectives for yearly improvement for all students and for specific groups such as students from major ethnic and racial groups, students with disabilities, students from low-income families, and students whose English is limited, (P.g 12).
question
Adolescent Egocentrisim
answer
The assumption that everyone else shares ones thoughts, feelings, and concerns.
question
Advance Organizer
answer
Statement of inclusive concepts to introduce and sum up material that follows; a statement that warns the audience that important information is to follow.
question
Affective Domain
answer
Objectives focusing on attitudes and feelings; the area of learning that involves attitudes, values, and emotions.
question
Algorithim
answer
Step-by-step procedure for solving a problem; a prescription for solutions.
question
Allocated Time
answer
Time set aside for learning.
question
Americans with Disabilities Act of 1990 (ADA)
answer
Federal legislation prohibiting discrimination against persons with disabilities in employment, transportation, public access, local government, and telecommunications.
question
Analogical Thinking
answer
Heuristic in which one limits the search for solutions to situations that are similar to the one at hand.
question
Anorexia nervosa
answer
An eating disorder characterized by very limited food intake.
question
Antecedents
answer
Events that precede an action.
question
Anxiety
answer
General uneasiness, a feeling of tension.
question
Applied Behavior Analysis
answer
The application of behavioral learning principles to understand and change behavior.
question
Appropriating
answer
Being able to internalize or take for yourself knowledge and skills developed in interaction with others or with cultural tools.
question
Argumentation
answer
The process of debating a claim with someone else.
question
Arousal
answer
Physical and psychological reactions causing a person to feel alert, attentive, wide-awake, excited or tense.
question
Articulation Disorders
answer
Any of a variety of pronunciation difficulties, such as substitution, distortion, or omission of sounds. Ex: Stuttering
question
Assertive Discipline
answer
Clear, firm, un-hostile response style.
question
Assessment
answer
Procedures used to obtain information about student performance.
question
Attention
answer
Focus on a stimulus.
question
Attention-deficit hyperactivity disorder (ADHD)
answer
Currant term for disruptive behavior disorders marked by overactivity, excessive difficulty sustaining attention, or impulsiveness.
question
Attribution Theories
answer
Descriptions of how individuals' explanations, justifications, and excuses influence their motivation and behavior.
question
Authentic Assesments
answer
Assessment procedures that test skills and abilities as they would be applied in real-life situations.
question
Authentic Task
answer
Tasks that have some connection to real-life problems the students will face outside the classroom.
question
Autisim/ Autisim spectrum disorder
answer
Developmental disability significantly affecting verbal and nonverbal communication and social interaction, generally evident before age 3 and ranging from mild to major.
question
Automated Basic Skills
answer
Skills that are applied without conscious thought.
question
Automaticity
answer
The ability to preform thoroughly learned tasks without much mental effort.
question
Availability Heuristic
answer
Tendency to estimate the probability of certain events in terms of how readily they come to mind.
question
Balanced Bilingualism
answer
Adding a second language capability without losing your heritage language.
question
Basic Skils
answer
Clearly structured knowledge that is needed for later learning and can be taught step-by-step.
question
Behavioral Modification
answer
shaping behavior through rewards and punishments
question
Behavioral Learning Theories
answer
Explanations of learning that emphasize observable changes in behavior.
question
Behavioral Objectives
answer
Instructional objectives stated in terms of observable behaviors.
question
Being Needs
answer
Maslow's three higher level needs, sometimes called growth needs.
question
Maslow's Hierarchy of needs
answer
(base to top) Physical needs, security needs, social needs, esteem needs, self actualization needs
question
Belief Perseverance
answer
The tendency to hold onto beliefs, even in the face of contradictory evidence.
question
Bilingual
answer
Speaking two languages and dealing appropriately with two different cultures.
question
Bioecological model - Bronfenbrenner's Theory
answer
describes the nested social and cultural contexts that shape development.
question
Microsystem
answer
the people and objects in an individual's immediate environment
question
Mesosystem
answer
in the bioecological model, the interconnections among immediate, or microsystem, settings.
question
Exosystem
answer
Societal institutions (government, community, schools, place of worship, and local media)
question
Macrosystem
answer
consists of cultural values, laws, customs, and resources
question
Chronosystem
answer
In Bronfenbrenner's bioecological model, changes in ecological systems that are caused by time.
question
Blended Families
answer
Parents, children, and stepchildren merged into families through remarriages.
question
Body Mass Index (BMI)
answer
A measurement that allows you to assess your body size, taking your height and weight into account.
question
Bottom-up Processing

answer
Perceiving based on noticing separate defining features and assembling them into a recognizable pattern.
question
Brainstorming
answer
Generating ideas without stopping to evaluate them.
question
Bulimia
answer
Eating Disorder characterized by overeating, then getting rid of the food by self-induced vomiting or laxatives.
question
CAPS

answer
A strategie used when reading literature: Character, Aim of story, Problem, Solution.
question
Central Executive
answer
In Baddeley & Hitch's model, element of working memory that controls the processing of information, attention, and other mental resources.
question
Central Tendency
answer
A measure that represents the typical response or test score of a group as a whole; Mean, Median, Mode
question
Cerebral Palsy
answer
Condition characterized by poor muscle control, spasticity, and other neurologic deficiencies due to brain damage.
question
Chain Mnemonics
answer
Memory strategies that associate one element in a series with the next element.
question
Chunking
answer
Grouping individual bits of data into meaningful larger units.
question
Classical Conditioning
answer
Association of automatic responses with new stimuli.
question
Classification
answer
Grouping objects into categories.
question
Classroom Assessments
answer
these are selected and created by teachers and can take many different forms --unit tests, essays, portfolios, projects, performances, oral presentations, etc.
question
Classroom Management
answer
techniques used to maintain a healthy learning environment, relatively free of behavior problems
question
Cloud Computing
answer
Allows computer users to access applications, such as Google documents or Microsoft Web Mail, as well as computing assets such as network-accessible data storage and processing to use online applications.
question
Cmaps
answer
Tools for concept mapping developed by the Institute for Human and Machine Cognition that are connected to many knowledge maps and other resources on the internet.
question
Coactions
answer
Joint actions of individual biology and the environments --each shapes and influences the other.
question
Co-constructed Process
answer
A social process in which people interact and negotiate (usually verbally) to create an understanding or to solve a problem. The final product is shaped by all participants.
question
Code-switching
answer
Moving between two speech forms.
question
Cognitive apprenticeship
answer
A relationship in which a less experienced learner acquires knowledge and skills under the guidance of an expert.
question
Cognitive behavior modification
answer
Procedures based on both behavioral and cognitive learning principles for changing your own behavior by using self-talk and self-instruction.
question
Cognitive evaluation theory
answer
Suggests that events affect motivation through the individual's perception of the events as controlling behavior or providing information.
question
Cognitive load
answer
The volume of resources necessary to complete a task.
question
Cognitive Objectives
answer
Instructional objectives stated in terms of higher-level thinking operations.
question
Cognitive Evaluation Theory
answer
Suggests that events affect motivation through the individual's perception of the events as controlling behavior or providing information.
question
Cognitive Load
answer
The volume of resources necessary to complete a task.
question
Cognitive Science
answer
The interdisciplinary study of thinking, language, intelligence, knowledge creation, and the brain.
question
Cognitive View of Learning
answer
A general approach that views learning as an active mental process of acquiring, remembering, and using knowledge.
question
Collaboration
answer
A philosophy about how to relate to other --how to learn and work.
question
Collective Monologue
answer
Form of speech in which children in a group talk but do not really interact or communicate.
question
"Commitment" in Marcia's theory of identity statuses
answer
An individuals' choices concerning political and religious beliefs, for example, usually as a consequence of exploring the options.
question
Community of Practice
answer
Social situation or context in which ideas are judged useful or true.
question
Compensation
answer
The principle that, changes in one dimension can be offset by changes in another.
question
Complex Learning Environments
answer
Problems and learning situations that mimic the ill-structured nature of real life
question
Concept
answer
A category used to group similar events, ideas, objects or people.
question
Concept Map
answer
A diagram showing relationships between different ideas or concepts
question
Concrete Operations
answer
Mental tasks tied to concrete objects and situations.
question
Conditioned Response (CR)
answer
A reaction that resembles an unconditioned response but is produced by a conditioned stimulus
question
Conditioned Stimulus (CS)
answer
A formerly neutral stimulus that acquires the capacity to elicit a reflexive response.
question
Confidence Interval
answer
Range of scores within which an individual's score is likely to fall.
question
Confirmation Bias
answer
Seeking information that confirms our choices and beliefs, while dis-confirming evidence.
question
Constructionism
answer
How public knowledge in disciplines such as science, math, economics, or history is constructed
question
Constructionist Approach
answer
View that emphasizes the active role of the learner in building understanding and making sense of information.
question
Context
answer
The physical or emotional backdrop associated with an event.
question
Contiguity
answer
Association of two events because of repeated pairing.
question
Contingency Contract
answer
Formal agreement on behavior change, reinforcements, penalties; specifying what a student must do to earn a particular reward or privilege.
question
Continuous Reinforcement Schedule

answer
The reinforcing of a behavior every time it occurs.
question
Convergent Questions
answer
Questions that have a single correct answer.
question
Convergent Thinking
answer
Narrowing possibilities to a singe answer.
question
Cooperative Learning
answer
The use of groups; emphasizes the social nature of learning; students work in small mixed-ability groups.
question
Co-regulation
answer
A transitional phase during which students gradually appropriate self-regulated learning skills. OR -a period in which parents and children jointly control children's behavior
question
Criterion-referenced grading
answer
Assessment of each student's mastery of course objectives.
question
Criterion-referenced testing
answer
Testing in which scores are compared to a set performance standard
question
Critical Periods

answer
If learning doesn't happen during these periods it never will.
question
Critical Thinking
answer
Evaluating conclusions by logically and systematically examining a problem, the evidence, and the solution.
question
Crystallized Intelligence
answer
Ability to apply culturally culturally approved problem-solving methods.
question
Cueing
answer
Providing a stimulus that "sets-up" a desired behavior.
question
Cultural deficit model
answer
A model that explains the school achievement problems of ethnic minority students by assuming that their culture in inadequate and does not prepare them to succeed in school.
question
Cultural Tools
answer
The real tools (computers, scales, etc.) and symbol systems (numbers, language, graphs) that allow people in a society to communicate, think, solve problems, and create knowledge.
question
Culturally Relevant Pedagogy
answer
Teaching methods for students of differing cultures to increase academic success and competence.
question
Culturally Responsive Management
answer
Taking cultural meanings and styles into account when developing management plans and responding to students.
question
Culture
answer
The knowledge, values, attitudes and traditions that guide the behavior of a group of people and allow them to solve the problems of living in their environment.
question
Culture-fair/Culture free test
answer
A test that eliminates cultural difference that could affect performance; a test without cultural bias.
question
Cyber Aggression
answer
Using social media to spread rumors, make threats or otherwise terrorize peers.
question
Decay
answer
The weakening and fading of memories with the passage of time.
question
Decentering
answer
Focusing on more than one aspect at a time.
question
Declarative Knowledge
answer
Verbal information that is factual; knowing that something is the case.
question
Deficiency Needs
answer
Maslow's four lower-level needs, which must be satisfied first.
question
Defining Attribute
answer
Qualities that connect members of a group to a specific concept
question
Developmental Crisis
answer
A specific conflict whose resolution prepares the way for the next stage.
question
Deviation IQ
answer
Score based on a statistical comparison of an individual's performance
Asking For Clarification
Interpersonal Communication
Speaker And Listener
COM 252 EXAM 2 35 terms

Keisha White
35 terms
Preview
COM 252 EXAM 2
question
You might put up your hand or vocalize your pauses to indicate that you have not finished and aren't ready for someone else to speak. This is demonstrative of which way nonverbal messages interact with verbal messages?
answer
Control
question
Brianna focuses on saving money, working hard in college, and preparing for the future. Her time orientation is most likely:
answer
Future Orientation
question
Sam sits on the bus and decides to set his backpack and grocery bags on the seat next to him so that no one sits next to him. He wants to claim a certain amount of space for a comfortable bus ride. In this situation, Soto is displaying
answer
Territoriality
question
Paralanguage is
answer
the vocal bu nonverbal dimension of speech
question
_________________ theory holds that people typically react negatively to unexpected behavior, but people may evaluate some unexpected behavior more positively than normal behavior (for instance, when someone you like unexpectedly gives you a hug).
answer
expectancy violations
question
The listening process is
answer
circular
question
Which of the following is the correct order of the stages of listening
answer
. receiving, understanding, remembering, evaluating, responding
question
At this stage, you distinguish facts from opinions and identify any biases the speaker might have
answer
evaluating
question
Which of the following is a characteristic of the listening process presented in your textbook
answer
speaker and listener working together to achieve a common understanding
question
In the sentence, \"I might be mistaken, but I think you are putting that together incorrectly,\" \"I might be mistaken,\" is an example of
answer
Hedging
question
True or False: Short presidential candidates have a better record of winning elections than do their taller record of winning elections than do their taller opponents.opponents.
answer
False
question
The appropriate distance for a social relationship is:
answer
4Ft to 12Ft
question
Brianna focuses on saving money, working hard in college, and preparing for the future. Her time in college, and preparing for the future. Her time orientation is most likely:orientation is mos
answer
Future orientation
question
Sally holds her hand up with her palm out to indicate, \"do not interrupt.\" This is an example of indicate, \"do not interrupt.\" This is an example of
answer
Regulator
question
In China, yellow signifies wealth and authority, and in the U.S. it signifies caution and cowardice. and in the U.S. it signifies caution and cowardice. This is an example of what type of nonverbal This is an example of what type of nonverbal communication?
answer
Artificial communication
question
Bernie often uses words that would be unrecognizable to individuals outside his farming unrecognizable to individuals outside his farming career. These words would be considered:career. These words would be considered
answer
Jargon
question
Jane knows that her religious beliefs may prevent her from appreciating the class prevent her from appreciating the class speaker's point of view, so she tries to recognize speaker's point of view, so she tries to recognize her own biases in order to improve:her own biases in order to improve
answer
Non judgmental listening
question
When Derek speaks, Kody nods his head and moves closer. This is an example of:moves closer. This is an example of
answer
giving supportive listening cues
question
listening, you attempt to feel as the speaker feels.
answer
empathetic
question
Assuming you already know what the speaker is going to say is an example of which listening going to say is an example of which listening barrier?
answer
premature judgment
question
Robert feels he cannot express his true emotions in public for fear of appearing weak. This is an in public for fear of appearing weak. This is an example of _______. example o
answer
the cowboy syndrome
question
The inability to engage in emotional communication is called _______.communication is called
answer
dyssemia
question
According to the text, emotions are influenced by the following factors: culture, personality, gender, the following factors: culture, personality, gender, and _______.and
answer
Relationships
question
In regard to emotions, ________ determine what is permissible in a situation.
answer
Display Rules
question
Research has shown that emotional ________ means emotions can spread from person to means emotions can spread from person to person.person.
answer
Contagion
question
Staying on topic with what is relevant to the conversation follows the maxim of _______.conversation follows the maxim of
answer
Relation
question
_______ functions as a way of relating to another person positively and immediately.another person positively and immediately
answer
compliment
question
When Reggie told his instructor, \"I need you to give me a makeup test,\" he was violating the give me a makeup test,\" he was violating the maxim of _______.maxim of
answer
tact
question
Regina tells Gretchen, \"Wow! It looks like you've finally lost a few pounds\". This is an example of finally lost a few pounds\". This is an example of _________.
answer
a backhand compliment
question
To settle the crowd down and get down to business, Carl says, \"Okay folks, let's get this business, Carl says, \"Okay folks, let's get this meeting started.\" This is an example of _______.meeting started.\" This is an example of
answer
feedforward
question
In the cognitive labeling theory, which of the following comes first?following comes first?
answer
an event occurs
question
True or False? In common sense theory, the final stage is interpreting the emotional arousal and deciding interpreting the emotional arousal and deciding what emotion you are experiencing.what emotion you are experiencing
answer
false
question
theory holds that people typically react negatively to unexpected typically react negatively to unexpected behavior, but people may evaluate some behavior, but people may evaluate some unexpected behavior more positively than unexpected behavior more positively than normal behavior (for instance, when someone normal behavior (for instance, when someone you like unexpectedly gives you a hug).you like unexpectedly gives you a hug)
answer
Expectancy violation theory
question
According to ________ theory, you can develop close relationships in both face-to-face and close relationships in both face-to-face and online contexts.online contexts
answer
Social Information processing theory
question
In the James-Lange theory of emotional stages, which event occurs last?which event occurs last
answer
you experience an emotion
Asking For Clarification
Conflict
Conflict Theory
Interpersonal Communication
Love
Ch 9 Mult – Flashcards 35 terms

Ewan Tanner
35 terms
Preview
Ch 9 Mult – Flashcards
question
Which one of the following statements is true about conflict in relationships?
answer
Conflict is inevitable in all interpersonal relationships.
question
According to Eric Berne, games:
answer
hide the real issues in a conflict.
question
Zach believes that in conflict situations the goal is to find a solution that all those involved can accept. Zach's orientation to conflict is best described as:
answer
win-win.
question
Lenny says, "I don't like to lose arguments. The way I figure it, when you have a disagreement there can be only one winner." Lenny's orientation to conflict is best described as:
answer
win-lose
question
Janet believes that nobody can win when conflict erupts. From her perspective, everyone is hurt by conflicts. Janet's orientation to conflict is best described as:
answer
lose-lose.
question
The most active and interpersonally constructive response to relational conflict is:
answer
Voice,
question
The most interpersonally constructive passive response to relational conflict is:
answer
Loyalty
question
Constructive conflict communication includes:
answer
Agenda building.
question
The ____ response to interpersonal conflict is both destructive and passive.
answer
Neglect
question
Specific communication behaviors that contribute to unproductive interpersonal conflict include all of the following EXCEPT:
answer
asking questions for clarification.
question
Desi and Consuela are arguing about how to spend the tax refund they received. He says they should get the car fixed; she says they should first go on a vacation; he then suggests they fix the car and use any money left to vacation; she suggests they sell the car and be rid of the problem. Desi and Consuela are engaging in which pattern of unproductive conflict?
answer
counterproposals
question
Desi then says, "Well, if you hadn't wrecked the car, it wouldn't need repairs and it wouldn't be a problem." Consuela replies, "Yeah, and if you had been home when you said you'd be, I wouldn't have driven that day." Now Desi and Consuela are engaging in what conflict pattern?
answer
cross-complaining
question
All of the following are distinct ways North Americans respond to relational distress EXCEPT:
answer
cognitive complexity
question
All of the following are forms of constructive communication EXCEPT:
answer
counterproposals
question
All of the following are forms of unproductive communication EXCEPT:
answer
validation of each other
question
The opposite or unproductive communication of dual perspective is:
answer
preoccupation with self
question
The opposite or unproductive communication of sensitive listening is:
answer
poor listening
question
The opposite or unproductive communication of useful metacommunication is:
answer
excessive metacommunication
question
The opposite or unproductive communication of recognition of each other is:
answer
cross-complaining
question
The opposite or unproductive communication of focus on specific issues is:
answer
kitchen-sinking
question
The opposite or unproductive communication of negative affect is:
answer
positive affect
question
The opposite or unproductive communication of frequent interruptions is:
answer
infrequent interruptions
question
The opposite or unproductive communication of self-summarizing by both parties is:
answer
summarizing the concerns
question
The opposite or unproductive communication of asking for clarification is:
answer
hostile mind reading
question
All of the following are five principles of interpersonal conflict EXCEPT:
answer
conflict can be destructive for individuals and relationships.
question
All of the following are conflict management skills. EXCEPT:
answer
look for points of disagreement
question
Each of the following are Japanese styles of negotiation EXCEPT:
answer
work to make sure that neither you nor the other person succeeds
question
All of the following are American styles of negotiation EXCEPT:
answer
push to reach decisions cautiously
question
The ____ stages of constructive conflict is marked by what Gottman calls agenda building.
answer
middle
question
In this stage, attention shifts to resolving the tension and partners engage in contradicting.
answer
later
question
All of the following are conflict management skills except:
answer
listening mindlessly
question
In regards to on the job conflict, it is ____.
answer
coommon
question
In this stage, the foundation of constructive management of conflict is established long before a specific disagreement is aired.
answer
early
question
In this stage of unproductive conflict tend to be marked by infrequent interruptions that disrupt the flow of talk.
answer
middle
question
In this stage, in unproductive conflict this involves meeting proposals with counter-proposals, in constructive conflict people continue to collaborate.
answer
later