Organizational Design Argumentative Essay Example

different demographic of customers. This is referred to as centralization. Conversely, decentralization involves allowing lower-level employees to have a say in decision-making processes, encouraging input and participation. Decentralization is essentially the democracy of business, whereas centralization resembles a dictatorship. Shareholders and executives, including the CEO and President work together in decentralization to devise new ideas and strategies for success in a collaborative manner. Companies frequently offer shares in benefit packages or at discounted rates to empower lower-ranking employees with more decision-making power. Meanwhile, formalization refers to how standardized an organization's roles are and how extensively employee behavior is regulated by rules and procedures, much like Starbucks does with their emphasis on employee ethics and moral values. Check out Apple's organizational structure for more information.Each employee is given manuals regarding business conduct standards which can also be accessed on their website.

Starbucks has successful strategies which include providing manuals on Cooperate social responsibility, Business ethics, and compliance. However, there is a need for improvement in the chain of command as it can be difficult for customers to identify who to direct their compliments or concerns towards. Despite baristas greeting customers, it's unclear who is in charge. Some companies have introduced a designated uniform for managers that distinguishes them from employees.

Starbucks sees their work as a passion and prefers to use the term "partner" instead of "employee". They promote individuality and encourage their team members to be themselves, which can lead to unexpected appearances for managers, such as a blue Mohawk, piercings, and tattoos. However, this might cause some customers to view them or the company in a negative light.