Organisation Structure And Communication Channels in Religion Essay Example
Organisation Structure And Communication Channels in Religion Essay Example

Organisation Structure And Communication Channels in Religion Essay Example

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  • Pages: 15 (4019 words)
  • Published: October 28, 2017
  • Type: Essay
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On October 10th, 2012 (KimTimothy, 2012), we conducted an interview with the director of Jesus City Church. This Pentecostal church is situated on O'Connell St in Auckland CBD, New Zealand. It was established in 2009 and has experienced considerable membership growth in recent years. Presently, the church boasts a total of 70 members, primarily consisting of international students.

The Church has 9 staff members, including senior curate, managers, and leaders. This study aims to gather information about the various communication activities, tasks, and interactions within the Church. The study examines the Church's structure, evaluates its communication effectiveness, and provides analysis. The research involved two main projects: an interview with the church organization's director and a study of the textbook and other reputable sources.

The interview involves asking about topics suggested by guidelines. The text editing provides information for analyzing the church's c

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onstruction and its internal and external communication. The church was established to spread the Gospel of Jesus Christ and evangelize international students. The administration is managed by five teams who have regular meetings with the senior pastor and church members as needed.

Under the leadership of group leaders, the church's fold is organized into seven groups. These groups meet regularly once a week and engage in various activities to foster friendship. However, this study reveals a lack of positive prospects for the church in its current location. Although the organization is growing rapidly, its structure and system remain unchanged for now.

Furthermore, there is a restriction to communicate with members who have other nationalities because the senior curate cannot speak English fluently. Recommendations discussed include:

  • New construction to prevent centralization
  • Compliment of flyer's weakness
  • Post the code paper so that everyone
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knows

  • Participate or hold an international festival
  • Create and manage various special clubs that members personally want
  • Findings ; Decisions
    Subject 1. Administration structure and communication channels

    Findings

    It is the structure of Jesus City Church below. Mostly, senior curates recruit and assign tasks after consulting with team leaders and church members.

    The director is employed by the church in a decision-making role and performs various administrative tasks. These include managing the church's assets, serving as the secretary to the senior minister, and facilitating communication between the senior minister, church members, and other stakeholders. The administration is divided into five teams, while the church's members are organized into seven teams, each with a team leader. These leaders oversee their team members and primarily focus on preparing for Sunday services. Additionally, they must regularly report to the senior minister via email. Weekly meetings with the senior minister are also attended by all staff members.

    They also utilize the mobile phone for communication among themselves. The church has numerous channels of communication due to its diverse administration. These channels can have both positive and negative effects on the church. However, it is important to note that positive channels positively impact the church.

    Despite the challenges of fully understanding harmful situations within the group, the staff makes efforts to comprehend and address them. This involves having meetings and discussions with pastors or other staff members while ensuring member privacy. Furthermore, negative situations are not ignored but thoroughly investigated in order to protect other church members.

    Organizational Structure

    The organizational structure is simple and efficient, following a traditional hierarchy. However, the organization now has a total membership of 70 individuals.

    It signifies that the communication system and staff collaboration

    of the church are functioning effectively. However, the organization has grown considerably and therefore requires a prompt restructuring. Furthermore, according to the Holy Bible, the pivotal component of the church's structure is the Head Shepherd, Jesus Christ. He is responsible for uniting and maintaining the cohesion of every aspect within the church.

    Without Jesus as the head of the church, it will not be able to function or fulfill its mission. The diagram below depicts the In, Out, Up, and Down-Reach relationships and their interconnections (HoneycuttSeth, 2001). Additionally, the following figure represents the structure of religious communication within this church, showcasing downward, upward, horizontal, and informal communication pathways.

    The senior curate has strong authority according to the Holy Bible, but she strives to acknowledge and comprehend the opinions of leaders and members through regular and individual meetings. Each leader has the ability to direct their members in carrying out their intentions. However, this does not imply that they possess the same level of power as the senior curate. Within the larger church, there exists a distinct hierarchy consisting of senior group, deacon group, and laymen. However, in Jesus City Church, the majority of members are international students, resulting in a congregation of primarily laypersons and a horizontal mode of communication.

    Furthermore, in addition to formal communication methods, such as pipelines, managing the pipeline is important for this administration as informal communication. The church leaders make use of various channels to monitor pipelines, especially for negative information. At times, negative pipelines can create a critical situation among members in the church. As a result, the church leaders need to actively work on managing these negative pipelines.

    Despite this, I believe

    that the church has managed well thus far due to the consistent rotation of administration ranks.

    Subject 2. Work squads and group kinetics

    Findings

    In the church, the leadership is divided into various sections, with each section having its own squad and squad leader. (1) The welcome squad is specifically trained to assist newcomers, with their main responsibility being to provide information about the church's mission and vision.

    The extension of the church's influence power is essential. The attitude of this squad is crucial as it determines the first impression of every newcomer, making it the face of the church. The administration squad is responsible for managing the entire system, while currently all squads are working independently.

    The function of this squad is to collaborate and link with each squad. It is responsible for managing employees and members, and ensures that all activities are under control and progress smoothly. The Media squad focuses on proclamations and advertisements.

    The task involves creating flyers and banners using computer software. This enhances the worship experience by incorporating PowerPoint presentations and editing video clips. Typically, the team collaborates with speakers to ensure a quality performance. The praise team is responsible for organizing the worship service. Their main goal is to create an atmosphere of sanctity in the church through verbal and musical means.

    During the worship, separate speeches are made by different individuals. The choice of addressing in the worship involves a multicultural backup squad that consults with aliens, excluding Koreans. Therefore, the main task is to communicate and attend to the needs of the aliens. Additionally, there is a membership squad formed by laymen to promote friendship. They gather once a week to pray for

    each other and engage in various activities like bowling or billiards.

    The squad leader consistently leads and supports their squad members, providing assistance whenever needed. In order to ensure the effectiveness of the squads, the senior curates organize weekly meetings on Wednesdays. They also hold a yearly meeting with all church members to review the tasks assigned by the squad leaders. This meeting serves as an opportunity for squad members to address any concerns or challenges they may be facing within the church. Furthermore, during these meetings, the senior curates thoroughly discuss and evaluate the work accomplished by the squads.

    In order to ensure that the squads are travelling correctly, the senior curates occasionally oversee them. The church managers assign the task to the senior curates, who then delegate it to the squad leader for completion. The squad leader guides the team, discussing with them and leading them in their journey to accomplish the task.

    During the project, the teams collaborate diligently to ensure timely completion. These teams consist of individuals from diverse cultures who work harmoniously. The team leaders actively support members in expressing their opinions and reaching a consensus regarding their purpose and priorities. Following the completion of each team's task, the senior ministers and the manager evaluate their work. The team that performs exceptionally well receives recognition from the church's management.

    Decisions

    The church promotes a culture of team orientation. Each department within the church has its own dedicated team. This division of work into smaller units facilitates efficient operation.

    Each squad is led by a squad leader appointed by the senior curates. This arrangement allows for efficient completion of tasks and ensures that responsibilities are delegated

    and monitored, reducing the workload on the senior curates. Additionally, the squads have regular meetings with church members to address any issues. This fosters effective communication within the church community. At the end of each meeting, the senior curates provide feedback on the team's performance and recognize the best-performing squad by rewarding them with something special. This encourages and promotes healthy competition amongst the squads.

    These squads are conducting a weekly treatment, ensuring that leaders do not exert authoritarian leadership. Every leader respects the opinions of all team members equally. The entire team operates on a democratic system, which has a value in creating a sense of equal treatment among squad members.

    By promoting individuals and treating each person equally, they will have more confidence compared to others. This aligns well with Jesus' values as democracy also ensures fairness and no favoritism. However, there is a downside to this system.

    When all members have different thoughts, the leader must gather and consider multiple opinions. Therefore, the leader needs the ability to discern the most useful opinions among them.

    Subject 3. Stakeholder communication

    Findings

    1. First of all, who are the stakeholders?

    1) Church members (curate, decision-makers, leaders, team members, believers, potential believers): All members involved in this group are directly related as stakeholders.

    2) Other churches in New Zealand: They are related by the same goal and purpose, so they are closer than others.

    3) Another religious group: Although indirectly related to the church, this group operates under the same authority as the church. Therefore, they will be affected by government policies just like the church. Hence, these

    groups and the church are socially connected.

    4 ) The government, including the IRD and Auckland Council, has the ability to politically prosecute the church.

    2. Communication based on organizational structure.

    1) Internal communication

    ( 1 ) Communication between ministers and team leaders takes place in a downward and upward manner. Messages are relayed to lower levels for a specific purpose or goal. As a result, the language used by seniors tends to be authoritative. It is crucial for both parties to communicate using clear words in order to ensure a thorough understanding of orders.

    Some topics are confidential. (2) Communication between team leaders and team members is both downward and upward, with the leaders being part of the team and therefore having more opportunities for mutual understanding. Some topics are confidential, and coercive words may be unintentionally used. (3) Communication between all staff and stakeholders can involve conversations and public presentations.

    Staffs are encouraged to support truster's religion and communicate in a manner that demonstrates their strong intent. They should treat trusters like clients, choosing their words carefully and being receptive to their needs. This applies to external communication as well.

    2) External communication

    (1) When communicating with non-believers, staff should be open and proactive.

    (2) The relationship between the church and other churches in New Zealand is horizontal, requiring clear communication. The method of communication involves proving information. (3) Other spiritual groups are rarely connected to the church. In the church, another spiritual group, such as non-believers, is sometimes acknowledged by the staff.

    (4) The government and the church have a hierarchical relationship, with communication happening both upwards and downwards.

    The government's role is to monitor the church's activities for citizen protection, while the church must comply with authority directives.

    (5) Similarly, the local community also has a hierarchical relationship with the church. However, in this case, the local community holds a higher position as it serves as an information source and can attract new Christian members.

    Decisions

    Internal communication within the church focuses on engaging and building trust with followers. This is why the communication structure is designed accordingly. The key aspect is ensuring that followers feel comfortable and can have meaningful conversations with their advisors.

    In order to accommodate the numerous meetings already held by the pastor in the church, indirect methods such as utilizing cyberspace are necessary. The internal communication follows the procedure theory, where messages flow downward and feedback is obtained through email or verbally. This system works well for the staff, but it is not comfortable for the trusters. Trusters can only provide feedback by attending meetings, even if they are busy.

    The external communication requires papers to be formal and respectful, regardless of the horizontal relationship. In stakeholder communication, it is important for everyone to be familiar and have a sense of belonging. Managers should create a comfortable atmosphere for the team. If communication becomes complicated, it becomes useless for users approaching it. Therefore, directors need to identify the cause and simplify the communication system as much as possible.

    In an organization, relationships function similarly to societal interactions. Communication between individuals in lower hierarchical positions and those in higher positions can be challenging. This often leads to emotional pressure on lower-ranking employees, so it is crucial for decision makers to exercise caution

    when engaging in conversations with their subordinates. Collaborative efforts among employees in different horizontal structures are important; they should treat each other as colleagues. It is crucial not to forget the importance of using respectful language in these interactions.

    Subject 4. Organization civilization & employee duties

    Findings

    The majority of employees are Korean, with some New Zealanders and other Asians. In addition, both the curate and most of the staff are Korean. However, their objective is to train 200 leaders from various nationalities through the universe intercessory supplication Centre.

    Therefore, they make an effort to understand other nationalities, and there are Kiwi & Malaysian leaders as well as a multicultural team for other nationalities. To accommodate other nationalities, the curate and Praise team speak in English during services or worship, and the church provides handouts in English. They have a multicultural team that addresses various issues such as language and food. Additionally, as Christians, they strive to hold prayer meetings regularly and conduct meetings or conversations to overcome barriers in intercultural communication. They have regular meetings every Wednesday, and twice a year, they organize a camp meeting for all church members to foster communication among them.

    Over the past three years, the administration's rank has experienced a significant increase. According to their communication protocol, any messages, emails, or reports received from the senior minister and other team leaders must be responded to within 24 hours. Although they are unsure if this is an appropriate form of communication, it is their established mail regulation. In the Holy Bible, Colossians 3:1-6 discusses Christian ethics and urges individuals to focus their hearts on heavenly matters where Jesus is seated at God's right

    hand.

    Focus on heavenly things and not on earthly things, as you have died, and your new life is hidden with Christ in God. When Christ, who is your life, appears, you will also be glorified with him. Therefore, eliminate everything that belongs to your earthly nature: sexual immorality, impurity, lust, evil desires, and greed, which is idolatry.

    Because of these, the wrath of God is coming. '' ( Crossway, 2001 )

    Decisions

    The organization's mission is to construct 200 leaders of different nationalities through the universe intercessory supplication Centre. Therefore, they try to accept and understand other nationalities through many ways. So, the church is turning fast during past three years. But its true main culture of the administration is Korean culture.

    Additionally, the senior curate lacks fluency in English, which results in inefficient and ineffective communication with members of diverse nationalities. This language barrier could potentially impede the growth of the administration. As stated by the director, the church currently lacks a specific code of conduct. This is feasible because of its small size; however, if the administration expands, a code of conduct will become necessary.

    The director suggested that the codification of ethic can be found in Colossians 3:1-6 in the Holy Bible. The main verse, Colossians 3:6, states "Put to death, therefore, whatever belongs to your earthly nature: sexual immorality, impurity, lust, evil desires and greed, which is idolatry. Because of these, the wrath of God is coming" (Crossway, 2001). I interpret their codification of ethic as rejecting harmful desires and greed. In other words, it means living a compassionate life.

    Subject 5. Communication engineering and tools

    Findings

    The organization holds

    a weekly offline meeting where the senior minister reviews and modifies all reports and discusses agendas for the following week. (1) Additionally, internally, all team leaders send emails to the senior minister by Tuesday, and the senior minister reviews and responds to these reports on Wednesday. Managing internal communication is a critical responsibility for the senior minister, as any errors made by team leaders in effectively communicating with new members directly affect the minister's performance record.

    That's why she attends the staff training session for communication. In this session, staff members learn how to effectively communicate with new arrivals. The training session is crucial for both offline and online communication, with email being the most important tool used for this purpose. (2) Fliers Welcome team: This team plays a vital role in the success of short-term missions because by attracting many newcomers, the overall performance of the church improves. Their main responsibility is to hold meetings and invite non-believers.

    They require communication skills to interact with non-believers. In order to reach as many people as possible, they utilize flyers for announcements. Flyers are distributed by hand. (3) The Computer Programs Media team is responsible for various tasks such as announcements and advertisements.

    They produce flyers using advanced computer engineering to create video clips for advertising purposes. The video clips are displayed during worship to announce the agenda, and they also create a PowerPoint file to be used during the worship service.

    The materials provided are helpful for communication purposes. During worship, the PowerPoint feature makes it easier to understand the curate's address. The Praise squad, responsible for worship, plays a crucial role in maintaining a holy and glorious atmosphere.

    The church provides various instruments to enhance the ambiance.

    The participants receive good training so that everyone who participates in the worship is able to focus on their own prayer.

    Decisions

    (1) Internal communication: The senior pastor gathers all leaders' reports via emails. The construction process is quick, but the senior pastor has to do a lot of work. In this structure, team leaders tend to become dependent on the senior pastor.

    At least one team should possess the ability to handle official tasks such as senior curating. (2) External communication plays a crucial role in overall advertising efforts. Although the filer has limited reach, it is widely used by bulk stores and organizations. However, we must explore more effective ideas to enhance advertising methods.

    The antique flyers serve as a form of advertisement, but trends change quickly and people on the street are not very interested in advertising. There are many opportunities for it to be ignored. However, there are also many effective instruments with skilled participants available.

    So, if they only play indoors, they miss an opportunity for improvement. The media team's main tool is a computer. It is related to the senior minister's presentation, so the team and the minister work well together to convey the minister's message. Effective collaboration will result in effective leadership communication.

    Recommendations

    1. Construct new buildings to prevent centralization

    The senior minister attends leadership training meetings and reviews and provides feedback on the weekly report.

    In addition, she responds to emails from staff members and he consults with visitors. Furthermore, she assigns all tasks to reduce the senior curator's workload. I propose a new structure to accomplish

    this. The key idea is to send an email to the disposal team instead of directly to the pastor.

    2. Compliment of flyer's failing.

    Flier's failure is the limited distribution scope. Only a few people living nearby get to know about the church. Most importantly, I recommend creating a website on the internet.

    It contains an interactive map that allows anyone in the universe to post any sentiments, even negative ones. This map facilitates the communication between all stakeholders and will serve as a significant advertising tool for the church.

    3. Share the codification paper for widespread knowledge

    In this church, the staff members communicate through email and in-person interactions.

    There is no officially distributed codification for this organization. The construction of the codification is not effective in terms of managing downward communication. Within the organization, it is necessary to have clear codifications outlining what managers cannot do. For example, when the welcome team interacts with visitors, they must treat them with courtesy and a positive attitude. I recommend writing down these rules on paper and displaying them on the wall.

    After implementing various regulations, it is necessary to train all staff members to ensure compliance.

    4. Participate in or host an international festival.

    Although there is already a multicultural team in place, the activities organized by the team are lacking. It is beneficial to establish a multicultural team deliberately. However, the team should not only address multicultural issues, but also create events for international members. For instance, consider hosting an international festival.

    If the festival is held, the members would come together, forming closer bonds. By celebrating the festival, the challenge of attracting new participants would be reduced. Additionally, they could all participate

    in a global public festival. If someone is a resident of the state where the festival takes place, they could contribute to the festival's success.

    5. Establish and manage various specialized clubs based on individual interests.

    Currently, there are no activities that all members enjoy together. Therefore, I propose that specific clubs be created within the church. Since every member and staff have different hobbies such as football, marathon running, baseball, etc., if the church provides equipment such as balls and arranges transportation for these clubs, it will bring people together through shared experiences.

    Value to the Administration

    This study proposed five recommendations for the administration. If the administration follows our suggestions, it will help fulfill their mission of reaching 200 leaders of different nationalities through the Universe Intercessory Supplication Centre. Firstly, by restructuring the organization to reduce the senior clergy's workload, the administration team can effectively support the clergy by summarizing all reports and filtering out only important facts. This will allow the clergy to prioritize tasks such as Sunday service and worship preparation. Secondly, a new website will provide essential information about the church, making it easily accessible to people. This will greatly increase the church's visibility and attract more individuals who are interested in joining the church on a daily basis.

    By gathering this information, the staff is able to analyze and develop a plan. Additionally, this helps people easily connect with the church. Furthermore, by participating in international festivals, members can foster harmony with society and the church can thrive. Moreover, the choir is well-trained and instruments are properly tuned, ensuring that the staff has the necessary skills to effectively participate

    in or organize festivals. This also provides an opportunity for staff to learn from other groups' performances. Lastly, the special clubs within the church will invigorate and energize it. As a result, we can expect that members involved in these groups will bring their friends along.

    As a result, the friends will have the opportunity to become church members.

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