My Term Paper Essay Example

functions. First, find a recent news article about an organization that is experiencing change. Then, discuss the following: How is the organization applying each of the four functions of management (planning, organizing, leading, controlling) to address this change? I found a news article on Starbucks.

Starbuck is facing a climate change threat to their coffee supply. However, they have employed the four functions of management and are seeing positive outcomes. In terms of planning, their objective is to decrease Green House Gasses. To achieve this, they have developed an efficiency program aimed at reducing their environmental impact, implementing reusable energy, and cutting down carbon emissions. As for organizing, they attempted to engage with congress in hopes of taking necessary actions, but unfortunately, their efforts proved unsuccessful.

In order to take action, they started collaborating with local producers. Initially, they joined forces with Conservation International to improve their production and safeguard natural habitat. Furthermore, they formed partnerships with farmers to reduce carbon emissions. In terms of monitoring progress, they are currently conducting a Green House Gas (GHG) usage inventory. In 2010, their recorded GHG usage was 1,006,854 metric tons which decreased to 979,963 metric tons the next year.

The latest report indicates a decrease of 2.7% in greenhouse gas (GHG) usage, which the company is actively monitoring. In addition, they are dedicated to continuing their efforts in reducing GHG consumption by exploring more methods, thanks to the success of their efficiency program.

Now that you have learned about aspects of the communications model, such as managing communication, planning, and decision making, you will explain the communications model from the sender's and receiver's perspectives in this week's class discussion. Discuss the

following: Explain the steps to successfully communicate a message to a receiver. Which steps of the process do you find most challenging in your communications and why? The first step is the message... The message is the information that you want to communicate.

In the communication process, encoding is the next step. It involves converting information into a format that can be accurately decoded by the recipient. Effective encoding requires presenting information clearly and concisely, while also resolving potential sources of confusion. Considering your audience during this stage is crucial to avoid misunderstandings. Communication channels include verbal methods like face-to-face meetings, phone calls, and videoconferencing, as well as written methods such as letters, emails, memos, and reports.

Decoding is just as crucial as encoding since different channels have distinct advantages and disadvantages. Errors in both encoding and decoding can lead to confusion, particularly if the decoder lacks knowledge and faces difficulty comprehending the message.

It is important to consider the thoughts and emotions of the recipient when delivering a message, as these can affect how they understand and respond. As a communicator, it is vital to incorporate these factors for successful communication. Prior to conveying your message, contemplate on the ethical principles and social responsibilities you have acquired and apply them in relation to your specific business field.

The topic for this week's class discussion revolves around managers contemplating ethical dilemmas in their respective fields of study. Specifically, I have chosen to focus on Business Management due to my personal ambition of becoming a business owner and working independently. Within this industry, there are three prevalent ethical problems that frequently arise. The first concern pertains to the persistent issue

of discrimination within many businesses today, which can be rooted in factors such as race, gender, and increasingly, sexual orientation.

In my town, there is a place that exclusively hires Mexicans, as they are perceived to be harder workers compared to others. Despite the presence of a few individuals from different races, my supposed in-law, who serves as a supervisor, disclosed that I would not be hired due to their preference for hiring more Mexicans. This reality is both astonishing and unjust.

Personally, I am committed to my work and firmly believe that one's race should not influence their job prospects. Furthermore, fraud is a prevalent problem involving various individuals within an organization, including both employees and managers. This deceptive behavior often aims at securing a promotion or getting hired by falsifying education and employment history since many companies do not rigorously verify the information provided in job applications.

The presence of numerous unemployed individuals would be the outcome if all aspects were thoroughly scrutinized. Deception regarding educational background, job experience, and qualifications is prevalent across organizations. As an acquaintance, I am aware that someone has discovered a website offering counterfeit GEDs and is currently utilizing one. This individual has been employed by the same company for a duration of three years. By failing to thoroughly verify applicant information, the company is deceiving themselves despite claiming to thoroughly review applications.

The main concern to me is authority. Around 10 years ago (previously the Mexican issue), I had a job working for my in-law. During that time, my in-law misused her authority by taking advantage of her higher position to assign us (the workers) additional tasks. For instance, she would

interrupt our work on the machines to have us help with inventory. We complied with her requests for a period of time until a company-wide meeting was held at the plant.

We were given instructions on our assigned tasks and questioned about our involvement in activities that hindered our productivity. Initially, nobody spoke up except for me. While some were afraid of potential job loss, fear did not hinder me. I reported the issue, resulting in her being assigned the responsibility of inventory management and documentation. Although she resented me for it, I was indifferent as she wasn't someone I particularly liked. As a result of our collective efforts, we all received a $1 raise for successfully completing our own tasks and assisting with hers.

In this week’s class discussion, you will explore the consequences related to legal, ethical, and social aspects in real-world business practices. Locate an instance where a business confronts a predicament concerning legal obligations, ethical concerns, and/or social responsibilities. Construct a concise paragraph outlining the dilemma and suggest the necessary measures that the organization should adopt in order to address and solve the problem. The example I will be discussing involves KFC, where their initial challenge was the disposal of deceased chickens; however, they persisted in utilizing the carcasses for further meat production.

Understanding the significant impact of food issues on both customers and businesses is crucial. This is exemplified by a specific incident involving a twister chicken wrap at KFC, which resulted in a 14-year-old girl suffering brain damage after consuming it, putting her life in grave danger. At the age of 7, she fell into a six-month coma while attempting to recover

from the illness, ultimately causing her to develop Spastic Quadriplegia—a condition that affects all four limbs—and become wheelchair-bound. The parents were awarded $5 million as compensation for the harm caused by KFC. While this financial assistance will aid them during this challenging time, they remain deeply saddened by their daughter's lifelong struggles. Personally, this event has greatly influenced my perspective on food safety and led me to definitively decide never to patronize KFC again.

The significance of legitimacy in business cannot be underestimated as it can lead to life-threatening situations. Hence, I am dedicated to ensuring that all aspects of my business are legitimate. It is important to acknowledge that Dis Managers have a substantial impact on and are influenced by the organizational environment. Their contribution is crucial in establishing a thriving organizational culture. In this week's class discussion, we will examine the role of managers in various organizational cultures, focusing on an organization with which you are familiar.

The organization's culture influences managers' level of flexibility or rigidity in relation to policies and personnel (Bohlander & Snell, 2010). Strategic planning is crucial for making decisions that align with long-term organizational goals. Managers must create a plan that integrates both flexible and rigid management approaches to achieve these objectives. As a former customer service agent, I have encountered situations where accessing customers' personal information was required. Adhering to government regulations is imperative for customer service agents when handling sensitive customer data.

Failure to follow these procedures during each call may result in severe penalties or, at worst, the dissolution of the organization. Consequently, it was essential to incorporate specific disclosures and disclaimers into every call. In this particular

situation, I had to strictly adhere to rules, regulations, policies, and procedures in order to prevent any legal consequences or risks to my employment status. However, I did possess some authority in handling customer complaints and resolving issues such as modifying accounts, issuing credits, or rectifying billing discrepancies. Although there was a need for flexibility when assisting customers in finding optimal solutions, it was restricted. Thankfully, we had predefined alternatives that didn't necessitate manager approval.

If the issue could not be resolved with the available resources, the manager’s approval was required. Despite the increase in decision-making authority given to agents nowadays, there are still limits that must be respected. Companies are becoming more flexible and enabling employees to exercise their judgment in aspects concerning customer satisfaction. Empowerment of managers or employees creates a sense of satisfaction, capability, and competence. Consequently, this improves morale, strengthens the company’s culture, and fosters customer loyalty (Williams, 2012).

Sources: Bohlander, G., & Snell, S. (2010). Managing human resources. Mason: Cengage Learning and Williams, C. (2012).

Effective management is an important aspect of delegation in the workplace. In the book "Mason: Cengage Learning Wk 9: Dis," the author emphasizes the significance of delegation and its role in management. This week's class discussion focuses on demonstrating effective techniques and strategies for delegation. It encourages students to draw from their own experiences and share their thoughts. The discussion prompts participants to list three work tasks that managers can successfully delegate to employees. Examples include assigning housekeeping tasks such as sweeping, mopping, wiping surfaces, and cleaning bathrooms to an associate employee. Delegating such responsibilities allows managers to allocate their time to more crucial business tasks. Additionally,

managers can delegate the responsibility of restocking merchandise to an employee.

This delegation of authority has multiple benefits. It not only frees up the manager's schedule but also instills pride in the employee who is involved in the company. By delegating tasks such as inventory reports, scheduling employees, and making orders from vendors to an assistant manager, the business can continue to operate as the manager would run it. However, there are three work tasks that managers should not delegate. One of these tasks is loss prevention, as it should only be handled by the manager. By keeping this task within the manager's responsibility, there is a higher possibility of preventing employee theft.

It is not advisable to delegate the task of keeping up and maintaining sales goals to other employees as it may lead to a decline in their customer service skills and also raise doubts about their job security. Handling customer complaints should also be done directly with the manager who has more experience in dealing with irate customers and can resolve situations with minimal conflict. The class discussion this week will focus on considering the age and gender aspects of diversity within your field of specialization. Explain your reasoning. Wk 10: Dis

Please discuss the age range of employees at an organization in your industry that you are familiar with. The approximate age range is between 18 to 45 years old. Can you estimate the average age of employees? I would estimate the average age to be around 34 years old. Which gender is more prevalent in the organization's workforce? The male gender is dominant in this industry. Are most of the managers male

or female? The majority of managers are male.

How do the factors described impact the organization's effectiveness? This specific organization, which is one of the top garage door companies in the bay area, embraces a progressive mindset by considering both men and women for any role, ranging from laborer to General Manager, as long as they meet the necessary qualifications. Every member of the team is treated with respect and professionalism. Through thorough training and ongoing support from colleagues, each new employee contributes to a positive working environment, resulting in long-term staff retention. The company cultivates a familial atmosphere that makes it unique.