Job Redesign And Workplace Rewards Assessment Example Argumentative Essay Example

leads met (x). Additional monetary rewards, amounting to $20 per lead, are given for leads surpassing this threshold up to five leads above x. Such bonuses are combined with halfway and end-of-month bonuses.

Additionally, the company provides rewards for employees who achieve the x amount goal. These rewards include entry into drawings for tickets to various events such as sporting events, concerts, TVs, stereos, and game systems. Personal praise and recognition are also given informally, often during department meetings where management singles out efficient workers. The correlation between compensation and lead volume acts as a motivator for employees to meet lead targets and encourages them to improve their work efficiency by generating productive calls instead of making meaningless ones. However, profit-sharing is not currently in practice, leaving sales employees feeling disconnected from the company's performance. Unfortunately, they also tend to lose sight of the outcome of their calls as they are not typically informed about signed contracts resulting from their leads.

Limitations on caller involvement mean that personal contact between IBM and clients is increasingly important. Managers are key to motivating workers and boosting morale, providing feedback on performance and sharing information on lead success. They can also discuss career development and prospects for promotion, which is a top priority for many new employees.