Air Devils co. is currently experiencing a decline in performance as a result of employee stress. Lately, there has been an observable employee response to the stress and demands within the workplace.
The employees of the organization are failing to meet productivity demands. Despite their low rates of absenteeism, production targets are not being achieved. Many employees are feeling overwhelmed by their employers' expectations, resulting in increased stress levels. This stress is evident in the rising number of discipline problems within the company, as employees make mistakes that lead to conflicts with managers.
There has been a significant increase in absenteeism from duty, with most of the absentees giving excuses for failing to come to work. Additionally, there has been a decline in quality and a rise in customer complaints (Towner, 1998). The stress experienced by employees can be attributed to both internal and external factors.
Solutions
One solutio
...n is improving workplace conditions: Employees should have the opportunity to work in an appealing and pleasant environment.
It is necessary to reduce procedural formalities in the organization so that employees can personalize their workplace. Rather than constantly interfering, management should let employees make their own arrangements, like decorations. A survey revealed that some employees are unhappy with the current workplace conditions. Enhancing the work environment has the potential to relieve employee stress.
According to Herzberg's motivational theory, dissatisfaction and stress at the workplace can be caused by a lack of hygiene factors. If an organization improves these factors, employees are more likely to be satisfied and their usual performance can be regained (Robbins&Judge,2007).
Employee participation in decision making is important.
Employees in the organization should be given the opportunity to participate in decision making
regarding key work processes. This would prevent managers from having unrealistic expectations of their employees. When managers do not understand their subordinates, it can lead to workplace stress. The results showed that the management was not adequately consulting with employees when implementing certain workplace policies.
Social environment: It is crucial for the organization to create a supportive environment that allows employees to freely interact and build relationships. This helps in reducing employee stress caused by workplace interactions and ultimately improves productivity. An evaluation of the social environment revealed that most employees in the organization have limited opportunities for interaction due to their busy schedules assigned by management. According to Maslow, there are five different types of needs that can affect employee performance.
Workplace security concerns can lead to workplace stress as employees may have a constant fear of job loss. To reduce this stress, organizations should prioritize meeting employees' security needs. By addressing these needs, companies can enhance overall productivity. Management should specifically focus on factors such as employee wages to tackle the issue of stress (Maslow, 1954). It is crucial to acknowledge that safety and security needs can also impact employees beyond the workplace. For instance, if individuals are facing difficulties fulfilling their basic needs at home, they are likely to encounter heightened stress levels and diminished productivity.
Employees who support large families may experience stress and financial difficulties if their salary is insufficient to meet their needs. Moreover, the illness of dependents or close relatives can also cause stress. To promote productivity, it is essential for organizations to offer psychological counseling to employees under stress. Counseling aids individuals in modifying their behavior and effectively managing
difficult circumstances.
Counseling offers a chance for affected employees to express themselves and talk about their issues with a counselor. It can provide individual assistance in solving the problem of low productivity by addressing small individual problems (Bohlander;Snell, 2007). Workplace counseling utilizes knowledge of human behavior and cognition to tackle workplace stress. The social environment also plays a substantial role in reducing employee stress. This demonstrates that understanding these crucial human aspects can be a valuable tool in building relationships that alleviate stress.
According to Bohlander & Snell (2007), stress in the workplace primarily manifests as fear and worry among employees. Creating positive working relationships can help organizations decrease stress factors, as they alleviate fear and worry. In this type of environment, employees feel comfortable expressing themselves and productivity increases.
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