The Role of Effective Communication in Performance Essay Example
The Role of Effective Communication in Performance Essay Example

The Role of Effective Communication in Performance Essay Example

Available Only on StudyHippo
View Entire Sample
Text preview

The role of effective communication in improving managerial performance. Management and communication are inseparable, it is the pivot in which activities of the various department relates to enhance industrial, growth, productivity and harmony in Imo State environmental protection agency Isepa Owerri. This research work computerized of five chapters. Chapter one is the introduction to the research work and it reveals the background of the study.

The purpose of this study is to find out the role play by Imo State environmental protection agency and the role play by Isepa community in achieving organizational goals. Chapter two is the literature review and it reveals the effect of communication improving managerial performance and the problems encountered in maintain effective communication. Chapter three is the research design and methodology and it reveals the population of the study, which comprises of Imo State Environmental prot

...

ection agency and Isepa community in Owerri.

The population of the study is limited to the staff from different departments. A formula propounded by Yaro Yameni was used to determine the sample size of the study and stratified random sampling techniques was adopted. Chapter four is the data presentation and analysis. The researcher presents the data using simple table and percentages. Chapter five is the summary of findings, conclusion and recommendations. The researcher summarized based on the roles played by each group. Finally recommendations were made in order to improve management performance through effective communication.

Effective communication is and always has been an important feature in enhancing excellent managerial performance. Communication is the lifeblood of every phase of organization life. The basic theory of effective communication dictates that everyone in an organization should have all the information he

View entire sample
Join StudyHippo to see entire essay

needs to perform his job properly.

Manager’s communication skill creates a climate for good human relations and provides effective motivations for employees. What is communication? According in little (1965:113) communication is the process by which information is passed between individuals and organization by means of previously agreed symbols. In other words, it is the exchange of ideas, facts opinions by two or more people.

O’shaugnessy (1976:209) Sees communication as the means by which information is passed from one persons to the decisions makers and resulting decisions passed to these involved in executing them without superior or subordinates communication, there could be no organization since it would be impossible to get people to do in a coordinated way: people would be linked together on abstract chain of command but acting without chain of understanding. Management is some organization seems incapable of communication effectiveness and successful with the work done.

Subordinate do not comprehend what they are told by superiors and the administrator does not hear clearly through what the subordinates are trying to tell him, when such situation arises productivity will fall drastically. Therefore managers should be greatly concerned with information system and how they are working. According to Onuha (1991:89) daily contract between subordinates and superior is the most important and suddenly used method of communication.

The need together free flow of mess age through open channels of communication on with in a firm is essential for the smooth running of the organizational machinery. The success of any organization depends on the caliber of its administrative managers. Where a manager’s communication is poor, coordination is poor since coordination implies that people are manager has to interpret information generated by

his subordinates and pass such information either upwards or horizontal to his superior and peer respectively. In this way, the improves managerial performance.

Hence, the information must be understandable between the sender / code and the receiver/decoder and must be acted upon before we say that communication process have been competed. It is for the fore-going reason that this research work was center around the role of effective communication in improving managerial performance a study of imo state Environmental protection Agency (ISEPA) Owerri. Using this organization the researcher tends to find out the extent in which communications effective and know communication when effective, can improve the performance of managers.

ISEPA was established in June 1992 it was formally situated at okigwe road secretarial but presently and permanently situated at isiquato street prefab, Aladinma, Owerri. This involves in regulating like oil. Companies, industrial inspection, environmental population pollution control, laboratory analysis water quality monitoring air quality monitoring soil quality monitoring, and training of personnel’s industrial attachment students, project and research assistance up to PHD level.

The origination has seven departments planning and enforcement, pollution, control laboratory services, personnel management, public relation office and finance and supply –it has about fifty modes including both administration and technical staff. Over leaf is an organigram of the organization. In order to have a successful business with administrative and technical staff, effective communication becomes imperative.

Get an explanation on any task
Get unstuck with the help of our AI assistant in seconds
New