The Role of Effective Communication in Performance Essay Example

needs to perform his job properly.

Manager’s communication skill creates a climate for good human relations and provides effective motivations for employees. What is communication? According in little (1965:113) communication is the process by which information is passed between individuals and organization by means of previously agreed symbols. In other words, it is the exchange of ideas, facts opinions by two or more people.

O’shaugnessy (1976:209) Sees communication as the means by which information is passed from one persons to the decisions makers and resulting decisions passed to these involved in executing them without superior or subordinates communication, there could be no organization since it would be impossible to get people to do in a coordinated way: people would be linked together on abstract chain of command but acting without chain of understanding. Management is some organization seems incapable of communication effectiveness and successful with the work done.

Subordinate do not comprehend what they are told by superiors and the administrator does not hear clearly through what the subordinates are trying to tell him, when such situation arises productivity will fall drastically. Therefore managers should be greatly concerned with information system and how they are working. According to Onuha (1991:89) daily contract between subordinates and superior is the most important and suddenly used method of communication.

The need together free flow of mess age through open channels of communication on with in a firm is essential for the smooth running of the organizational machinery. The success of any organization depends on the caliber of its administrative managers. Where a manager’s communication is poor, coordination is poor since coordination implies that people are manager has to interpret information generated by

his subordinates and pass such information either upwards or horizontal to his superior and peer respectively. In this way, the improves managerial performance.

Hence, the information must be understandable between the sender / code and the receiver/decoder and must be acted upon before we say that communication process have been competed. It is for the fore-going reason that this research work was center around the role of effective communication in improving managerial performance a study of imo state Environmental protection Agency (ISEPA) Owerri. Using this organization the researcher tends to find out the extent in which communications effective and know communication when effective, can improve the performance of managers.

ISEPA was established in June 1992 it was formally situated at okigwe road secretarial but presently and permanently situated at isiquato street prefab, Aladinma, Owerri. This involves in regulating like oil. Companies, industrial inspection, environmental population pollution control, laboratory analysis water quality monitoring air quality monitoring soil quality monitoring, and training of personnel’s industrial attachment students, project and research assistance up to PHD level.

The origination has seven departments planning and enforcement, pollution, control laboratory services, personnel management, public relation office and finance and supply –it has about fifty modes including both administration and technical staff. Over leaf is an organigram of the organization. In order to have a successful business with administrative and technical staff, effective communication becomes imperative.