Case Study: UPS Competes Globally with Information Technology Essay Example
What are the inputs, processing, and outputs of UPS’s package tracking system? The Inputs to the UPS package tracking system includes the following shipping information: Customers signatures Pick-up information Delivery information Time card information Processing involves using the data captured above to update information on the central computer. Outputs include the delivery status and position of a parcel.
What technologies are used by UPS? How are these technologies related to UPS’s business strategy?
- Handheld computer – the Delivery Information Acquisition Device is a handheld computer that lets the delivery agent collect delivery info remotely for real-time updating of delivery status.
- Cellular Technology – information collected on the DIAD is transmitted from the delivery vehicle via cellular network. This allows for remote and near real-time transmission of delivery data.
-
y;">World Wide Web – Allows customers to check delivery routes calculate shipping and schedule a pickup conveniently and remotely. This increases the reach of their services to those.
What problems do UPS’s information systems solve? What would happen if these systems were not available?
- I these technologies were not present, customers would not be able to track their shipments in a real-time manner.
- Customers would also not be able to reroute a package once dispatched.
- UPS would not be able to capture delivery info remotely and would have to process the same in a time consuming batch process.
Explore the UPS Web site at www.ups.com, and briefly explain the services the Web site provides for individuals, small businesses, and large businesses.
- Individuals – Individuals can shop for consumer
View entire sampleJoin StudyHippo to see entire essay
goods for any part of the globe and have them delivered to their doorstep. They can also track their parcels in real-time until it is delivered.
- Computer File essays
- Desktop Computer essays
- Servers essays
- Camera essays
- Cell Phones essays
- Computer essays
- Ipod essays
- Smartphone essays
- Cloud Computing essays
- Computer Science essays
- Consumer Electronics essays
- Data Analysis essays
- Electronics essays
- engineering essays
- Enterprise Technology essays
- Hardware essays
- Impact of Technology essays
- Information Age essays
- Information Technology essays
- Modern Technology essays
- Operating Systems essays
- people search essays
- Robot essays
- File System essays
- Gsm essays
- Mobile device essays
- Steganography essays
- Academia essays
- Academic And Career Goals essays
- Academic Integrity essays
- Brainstorming essays
- Brown V Board of Education essays
- Brown Vs Board Of Education essays
- Coursework essays
- Curriculum essays
- Distance learning essays
- Early Childhood Education essays
- Education System essays
- Educational Goals essays
- First Day of School essays
- Higher Education essays
- Importance Of College Education essays
- Importance of Education essays
- Language Learning essays
- Online Education Vs Traditional Education essays
- Pedagogy essays
- Philosophy of Education essays
- Purpose of Education essays
- Scholarship essays
- Study essays