Effects Of Job Changing On Companies Essay Example

its employees plays a pivotal role in effective management as they are considered valuable resources (Guest 1987). However, according to Bach 2005, HRM differs from employee relations as it focuses more on management practices prioritizing the employer's interests.Bach's belief in HRM principles can be summarized as follows, according to 'Human Resource Management in a Business Context 2/e' (pgs.32-35): HRM follows a unitarist approach, aligning the interests of employers and employees for organizational effectiveness. Other stakeholders' interests are minimized, with an emphasis on individual employee motivation and goals within the organization. HRM is defined as the idea of employee administration supported by the recognition that human resources play a crucial role in sustaining continuous industry success.

The efficient use of employees, their skills, and creativity to meet specific objectives can give a company a competitive advantage. To achieve this, HRM is responsible for recruiting skilled and dedicated individuals, managing and rewarding their performance, and enhancing key capabilities.

While factors like product improvement, technological advancements, and resource access contribute to gaining a competitive edge, the way in which a workforce carries out tasks significantly impacts an organization's long-term success. Despite HRM criticism, it is widely accepted that an organization's HR plays a crucial role in achieving growth. Therefore, attracting and retaining talented staff is vital for job satisfaction and company prosperity. Employee retention is thus of utmost importance as stated by Sen (2008), especially in industries heavily reliant on manual labor where the most critical production factor tends to be the most unreliable one.

The service industry has a negative image due to long working hours, unrealistic deadlines, and low wages. These factors make it difficult for the industry

to retain its employees. According to an article in The HRM Journal (2007), the main reasons for high profits in this industry are money, a well-known reputation, poor management, and the belief that career development is not possible despite efforts to reduce employee turnover. Regardless of any initiatives or programs implemented by a company, if workers are not satisfied with their job roles, they will eventually leave.

Research Purpose

The purpose of this research is twofold. Firstly, it aims to provide valuable insights for Afrikanet as the study is based on their operations. Secondly, from the researcher's perspective, it offers an opportunity to gather detailed information in this area for their thesis. During the process of writing this report, the researcher had the privilege of speaking with the Owner of Afrikanet who provided valuable company information. It was revealed that Afrikanet experiences a loss of approximately 10 employees on a quarterly basis.

In order to uphold high standards and meet the established criteria, it is essential to rehire a significant number of workers. This is vital for consistently showcasing a strong work ethic. Each subsequent group of workers receives a higher salary than the previous one, given the competitiveness of the IT industry and the aim to attract top talent from within the country. The process of finding replacements and recruiting them incurs costs not only for hiring but also for training them to comply with company standards and uphold service quality.

One problem that arises from these jobs is when the company needs to inform the client that their preferred Handler or source is no longer employed by them. This can cause issues with the client and potentially

result in losing them. Additionally, there are other challenges for the company due to high income rates. This thesis presents a great opportunity for the researcher to collaborate with a leading IT company and a company they hope to work with in the future. The upcoming research will allow the researcher to understand both perspectives.

The aim of this research is to analyze management in practical circumstances. The objectives are as follows: 1) determine the level of job satisfaction in the company, 2) investigate who is responsible for employee well-being (the HR team or management), and 3) examine and apply best practice methods used by other IT companies in direct competition, based on secondary data. Achieving these objectives will bring the research worker closer to completing this study.

The scope of this research is limited due to constraints such as limited resources and time. The research will primarily be based on information provided by Afrikanet. However, as job-changing is common among IT companies, the findings and conclusions of this research could potentially be relevant to other companies as well. These limitations should be taken into consideration when composing the final report.

Research Strategy

The term commonly referred to as 'research' involves a quest for knowledge, particularly one that is undertaken using systematic methods and procedures. Its primary purpose is to acquire answers to questions and develop trustworthy information.

If research is not conducted by any agencies, all systematic and corporate work would rely solely on predetermined position and assumption. To conduct research, one must develop and create a plan of action. To progress in the correct direction, the researcher will consider an inductive viewpoint using qualitative research. Qualitative research focuses

on obtaining detailed information to understand the reasons and motivation behind social phenomena.

The purpose is to understand the planet we live in by considering individuals' positions, accomplishments, and approach. According to Saunders et al. (2002), the inductive approach focuses on gathering data rather than starting with assumptions. Induction emphasizes the importance of understanding individuals' experiences and supports the collection of qualitative information. In contrast, deduction is a controlled process, while training under the inductive approach allows for flexibility and adaptation as research progresses. The research strategies used include Grounded Theory, Ethnography, and Case Study.

Grounded Theory

Saunders et al. (2002) describe Grounded Theory as a method designed to uncover or generate theories about a critical topic based on the data obtained by the researcher.

This is an additional method the researcher will use to support his paper.

Ethnography

According to Saunders et al. (2002), ethnography is deeply rooted in the inductive method. The objective is to comprehend the social world in which the research subject resides, as they perceive it. The research process must be flexible and open to change, as the researcher will constantly develop new perspectives on what is being observed.

Case survey

According to Researcher R K Yin (2003), the case study research method is an experimental investigation that examines contemporary incidents within their real-life circumstances, particularly when the boundaries between events and situations are not clearly evident. In this particular study, the IT business Afrikanet is being examined as a case study to further the researcher's investigation. This corporation is ideal due to the potential concerns associated with changing jobs, and the researcher has made efforts to

engage with relevant individuals within the organization.

Data Collection

The research will utilize both primary and secondary data.

Secondary Data

Secondary data refers to pre-existing information that has already been collected on a specific topic, avoiding duplication of efforts in conducting primary research. Utilizing secondary data is both cost-effective and valuable, particularly in an academic assignment where there may be limited funding available for research.

The recommended topic is easily accessible through booklets and business websites (Wright L., 1995). These resources will be widely referenced when analyzing the literature. In addition, academic papers such as HR papers and worker relation journals will serve as secondary sources. To summarize, numerous talented authors have written extensively on this subject and their manuscripts will also be reviewed.

The secondary research will be used effectively to help facilitate the initiation of a comprehensive primary research project.

Primary Data

Primary data consists of information gathered through a series of documented semi-structured interviews conducted by the researcher. The interviews will involve obtaining previous executive mandates from individuals who are being interviewed. These semi-structured discussions involve the interviewer asking a set of prepared questions to the interviewees, with the specific questions varying from person to person based on their role in the survey. Although the overall topic remains consistent, not all questions can be predetermined and this depends on the interviewee's position.

Data Analysis

The researcher acknowledges that all the information they gather will be centered around the meaning expressed in language, which is referred to as qualitative data. The process of qualitative analysis involves organizing the gathered data, categorizing it appropriately, and

developing and testing theories to reach conclusive findings.The loaded information must be altered for the researcher to understand and trade with. They must also combine related data from different records and notes, classify key subjects or models, and develop or test theories based on these models. They need to describe and confirm their conclusions (Saunders et al, 2002).

In terms of reliability and validity, when it comes to partly structured interviews with a range of interviewees, there is always a risk that the interviewee may be willing to contribute but still be aware of certain subjects that could make the company or individual look bad. This could result in an incomplete representation of the situation. However, in this case, the researcher has properly explained the topic to the interviewees in advance and is fortunate that most of them are associates or friends, so there won't be any pressure.

Despite the possibility of subscribers favoring a particular company and the researcher's desire to gather input from various employees in different departments (not just Recruitment and HR), the researcher managed to contact engineers and a project manager within the organization. The researcher intends to thoroughly analyze every aspect of the issues at hand to uncover impartial truths and facts. Furthermore, the researcher signed a confidentiality letter with the company's owner, ensuring that the obtained information will solely be used for this project and educational purposes. Additionally, some employees were assured of confidentiality, allowing them to freely express their opinions about the organization and their personal reasons. The researcher was fortunate to have valuable connections within the Company due to their past good performance as an employee and their strong

background in Information Technology, both intellectually and technically. As a result, the researcher plans to conduct semi-structured interviews with Mr. Casamir Fotso (Owner), Mr. Jimmy (Administrative Manager), Mr. Peter (Ex-Project Manager Afrikanet), Miss Mpongo Domnic (France Afrikanet), and Mr. Ritchie Gardner (Ex Assistant director for Business Development). Mr. Casamir has been the owner of the company for 10 years and personally conducts interviews based on company needs.
Despite being a relatively small company with around 70 employees, Afrikanet has experienced significant growth in the last decade and intends to hire more staff. The researcher is currently in contact with Mr. Jimmy, who used to be their supervisor and now works at Afrikanet, to gather information on HR strategies and processes. Mr. Jimmy has assured the researcher of his assistance in this research project. Additionally, insights from employees' perspectives will be provided by Mr. Peter and other colleagues.

To ensure timely completion of this project, the researcher will seek help from other individuals and specialists in the field. The process involves several steps: defining objectives, conducting a literature review and adding relevant articles, scripting the literature review, collecting secondary information, preparing interview questions, writing the research methodology, conducting interviews to collect primary information, analyzing data and information gathered, creating an initial draft of the research findings report, and finalizing it for printing and binding.

In 1917, the Gantt chart was developed as a simple diagram that illustrates activities planned along a timeline to construct a research program efficiently.

The duration of the clip that will be taken corresponds to the length of the related horizontal saloon. It starts and ends at the same clip as the undertaking, and this clip

is represented by its position on the timeline. The clip used for this research is a 7-week phase, and the clip taken for each undertaking is clearly shown. However, it is well known that even though the clip is planned, the process often takes longer than expected. This Gantt chart has been carefully reviewed, and each undertaking has been allocated an appropriate amount of time to ensure the completion of the thesis on schedule.