Hign Noon at Alpha Mills Essay Example

2. Analysis of the case Leadership: it was identified that the appointment of new leadership failed to address key issues prior to implementing multi-dimensional change in the structure of factory, implement new technology and culture of company. Before change, it is essentially for new manager to communicate effectively with employees and three supervisors, especially when he had no related management experiences in a similar industry.

Communication is the means to creating an innovative and stable environment. Mr Ian Davision is mainly a task-oriented behaviours manager has no awareness in people-oriented leadership; he assigned specific tasks, made employees follow rules, set goals to achieve performance capacity. Therefore, employees get very low job satisfaction, even though, the productivity will be improved, in the long term, employees will lose motility in the role. The embedded organisational and national culture needs to be considered when developing plans for change.

Because the manager’s past experiences were from Egypt where the culture is totally different from Malaysia. The culture of Alpha Mills requires nurturing and support during the change; but the manager just made decision without considering other supervisors and employee opinions, especially for Mr Ang who is working 35 years in that factory already. 3. Solution or recommendation action and justify A good manager should be high on both people and task oriented behaviours. Mr Ian Davision should balance between those two issues.

He needs also to establish good relationships with employees; gaining trust, respect and confidence. Higher employee satisfaction is important to reach a higher performance. It will also need extensive time education and reinforcement whilst transitioning into self-directed teams. Also, the supervisor should be given certain level of

manpower to manage the team work other than just assisting them. He had no knowledge about culture in workplace in Malaysia. he should get to know culture of Malaysia because societal cultural values and practices will affect leaders decisions and actions.