User support managers often use which of these strategies to determine how many staff members to hire to handle the volume of support incidents received? – Q/A (Question and Answer)
Question
User support managers often use which of these strategies to determine how many staff members to hire to handle the volume of support incidents received? – Q/A (Question and Answer)
Test Answer
Answer:
Use an erlang calculation to estimate staffing needs
Recource Wake Tech CTS
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