Quality Assurance Flashcards, test questions and answers

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What is Quality Assurance?

Quality assurance is the process of verifying that a product or service meets the established standards of quality. It is an important step in the production of any product or service, as it ensures that only products and services of the highest quality are delivered to customers. Quality assurance involves testing products, evaluating their performance and identifying areas for improvement. Quality assurance also includes monitoring processes, inspecting materials and ensuring that all safety requirements are met.Quality assurance helps ensure customer satisfaction by verifying that a product or service meets all expectations. It is a proactive approach to preventing issues before they occur, and can help reduce costs associated with repair or replacement due to defects in quality. Quality assurance also helps build customer trust by providing confidence in a company’s ability to deliver high-quality products and services consistently over time.Quality assurance teams use various methods to test products and services, including inspections, tests, measurements and reviews. The team develops specific criteria for evaluating a product or service’s performance against established standards before approving it for release into production or delivery to customers. This process helps identify any potential issues early on so that corrective actions can be taken quickly before any problems arise with customers’ orders. In addition, thorough quality assurance testing can provide insights into possible areas for improvement so that future iterations may be even better than their predecessors.