Services Simulation Report Essay Example

increased production of parts, extra space was required for storage, which led to the need for additional rental space.

This paragraph discusses various costs associated with running a business. The cost of renting space and equipment varies according to the production rate and is thus considered a variable cost. In May, the funds allocated to equipment expenses were reduced to accommodate other business needs. Fixed costs, such as employee salaries, remain constant regardless of sales or production rates. While salaries were increased to increase productivity, they do not directly impact production or sales.

It is crucial for an organization to employ competent personnel who can fulfill specific roles and duties as employee performance is closely linked to organizational operations and production. The author rightly emphasizes the importance of this, as a missing workforce would render the organization unable to continue operating. Therefore, it is imperative that organizations recruit knowledgeable and efficient personnel who meet or exceed job requirements.

For an organization to achieve its goals and objectives, it is crucial that specific tasks and responsibilities are fulfilled. Failure to do so can result in decline. To avoid this, organizations should take into account not only the cognitive abilities and skills of potential employees but also their work behavior and attitude during the hiring process. In a simulation, some employees frequently called in sick or quit early, which may be partly due to the organization's actions or lack thereof; however, their work behavior also impacted their performance. This emphasizes the significance of considering candidates' cognitive abilities, skills, and work behavior when assigning them tasks and responsibilities.

One decision that led to success was reallocating resources to promote employees. This

helped employees feel secure in their position and provided them opportunities for career growth and development. In turn, new employees were hired to fill vacant positions resulting from resignations and the organization's promotional program.

As a result of improved productivity and employee engagement, the organization successfully achieved its goals and objectives. Resources were allocated more efficiently, eliminating unnecessary overspending on equipment. However, despite the intention to increase productivity and motivation through salary increases, employee retention and attendance did not improve. In fact, many employees still resigned and frequently called in sick.

Establishing collaborative relationships with employees through open communication could have addressed the issue. Salary increase did not help but rather led to overspending. Achieving the simulation goals - customer satisfaction and maximized profitability - would have been possible with more time for organizational development. The organization was in poor shape from the start, and restoring conditions for growth and development through customer satisfaction and profitability will take more than a year to complete.

In the initial year, the organization focused on identifying its shortcomings and identifying the necessary improvements. The organization may require an additional six months to one year to correct the issues discovered in the previous year, including salary adjustments, effective employee communication, optimal resource allocation, and new employee recruitment, through the implementation of new programs, projects, and policies.