Participative Management Essay Example
Participative Management Essay Example

Participative Management Essay Example

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  • Pages: 16 (4197 words)
  • Published: May 11, 2018
  • Type: Case Study
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Introduction

Participative Management, also referred to as Industrial Democracy, Co-determination, Employee Involvement, or Participative Decision Making, is an inclusive style of management that actively involves employees in the decision-making process within an organization.

Participative management is a concept that emphasizes the value of human intellect and the establishment of strong relationships between managers and employees. Managers who practice participative management understand that it is the employees who directly interact with customers and ensure their satisfaction. These managers also recognize the significance of involving employees and other stakeholders in decision-making processes since they will be affected by such decisions.

By actively involving employees, participative management aims to enhance their commitment to the organization's goals and gain new insights into how the organization can improve its effectiveness. Ultimately, participative management seeks to include employees at every stage of dec

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ision making.

Open and transparent communication is advantageous for both the organization and its employees. It strengthens the organization's core and elevates it to a higher standard. Nonetheless, certain companies oppose involving their employees in decision-making due to concerns of potential misuse of freedom and increased authority. Nevertheless, numerous companies have embraced this management strategy with favorable results. Toyota serves as a prominent illustration.

For over ten years, the company has been using suggestion schemes and employee involvement procedures. Every year, management receives about 2,000,000 suggestions and ideas, with approximately 95 percent of them being put into action. Toyota is recognized for its high success rate in implementing improvements annually—around five thousand—which greatly contributes to its rapid global growth. The key to this accomplishment lies in establishing and executing a comprehensive company policy that has proven effective. Effective management of employee participation in

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decision-making at all levels is beneficial. Human resource managers play a crucial role in coordinating and controlling the entire process through their sincere and honest efforts.

Concepts of Participative Management

The concept of participative management challenges the traditional hierarchical approach to organizing work in knowledge-based organizations. These organizations require a new logic of management due to the complexity of tasks involved (Lawler 1996; Beer et al. 1990; Case 1998). There are five different perspectives and rationales for promoting worker participation in organizations. One perspective is the managerial approach, which focuses on productivity and efficiency goals. In this approach, participation is organized at a lower level to address worker dissatisfaction and morale issues. Incorporating participative management is believed to provide a competitive advantage in terms of organizational design and management effectiveness.

Considerable attention is given to issues of organizational design and organizational change, with the belief that new work structures and ways of organizing work can lead to significant improvements in effectiveness (Lawler et al. 2001). One key aspect in this approach is the decision-making power that management delegates or retains in initiating, framing, and terminating participative processes. Furthermore, management's perspective is that the direct participation of workers diminishes the power of unions.

The Humanist Psychology Approach, which is based on human growth and development goals, emphasizes participation as a means to enhance individual well-being by fostering individual creativity, self-esteem, and ego strength. This approach holds a more positive view of human nature and highlights the importance of training managers to develop their participative leadership skills while unlearning authoritarian behaviors.

C) The Industrial Relations Approach: This approach is influenced by democratic objectives, where participation serves not only as a

means to an end, but also as a way to foster a democratic society with active participants. It recognizes the significance of the external environment to the organization, which is not emphasized in bureaucratic, hierarchical organizational structures, but is more widely acknowledged in organic and open-system designs. Workplace participation is considered to contribute to the effectiveness and fairness of society.

D) The Political Approach: This approach is driven by revolutionary goals, aiming to use participation as a means to transform the overall ownership structure into a collective base and to educate workers about class consciousness.

E) The Psycho-Sociological or Anthropological Approach: This approach incorporates synthetic and multidimensional objectives, viewing participation as a method of assimilation, pushing workers to internalize the economic norms of the organization. It focuses on understanding fundamental aspects of human nature and maximizing the potential of workers. The significance of social interactions within the workplace and the role of participation in addressing issues such as resistance, motivation, and engagement are emphasized.

Scope of Participative Management

The scope of participative management is influenced by the organization, its nature, functions, and processes. While complete employee involvement in decision-making may not be feasible, regular information exchange, idea-sharing, consultations, and negotiations between employers and employees can greatly benefit the organization. The extent of employee participation in managerial decision-making can vary, encompassing social, economic, and personnel decisions depending on the organization's needs. There is a difference in opinion regarding the degree of employee involvement, with some advocating for equal partnership and joint decision-making while others suggest worker consultation in the decision-making process through their superiors.

It is the responsibility of management to determine

their preferred style and level of employee involvement. However, the extent to which workers participate in social, economic, and personnel decision-making can directly impact important organizational activities. Employees can participate in decision-making related to various areas, including social decision-making. This involves employee input on matters such as work hours, workplace rules and regulations, welfare measures, safety measures, and employee welfare and health. Within this category, employees have a voice in decision-making and may take advantage of their freedom, sometimes even exerting dominance over management.

Economic/Financial Decision-Making: Employee involvement in various financial or economic aspects is important, including manufacturing methods, cost cutting, automation, shut-downs, mergers and acquisitions, and lay-offs. It can be highly effective to encourage employees to share ideas on reducing operating costs.

Personnel Decision-Making: Employee participation in personnel decision-making is crucial for processes like recruitment and selection, work distribution, promotions, demotions, transfers, grievance handling, settlements, and voluntary retirement schemes. Their participation can protect their interests and motivate them to work hard for themselves and the organization.

However beneficial it may be for employees to participate in decision-making processes, there should still be limits in place to prevent them from taking advantage of their freedom and right to participate.

There are various methods by which employees can participate in the overall process. Some of these include financial participation, collective bargaining, board-level participation, ownership participation, participation through work councils and committees, and participation through suggestion schemes. The management can adopt any of these methods to ensure worker participation.

Objectives of Participative Management

Participative management acts as a motivating force for employees to achieve specific organizational goals. The main concept behind this management style is not only the utilization of physical

capital but also the optimal utilization of intellectual and emotional human capital. It involves involving people in the decision-making process to meet everyone's psychological needs.

By introducing participative style of management, organizations can increase job satisfaction among employees and improve the quality of their work life. The main objectives of this style are to make the best use of human capital and meet the psychological needs of employees. Participative management allows employees to contribute their ideas and suggestions to improve business processes and create a better working environment.

Participatory management is the driving force behind improvement, communication, and process design in organizations. It effectively retains top talent by involving employees in decision making and giving them a sense of pride. When employees feel valued and involved, they are more likely to stay with the organization and work alongside management to achieve specific goals and find success.

In order to increase industrial productivity, motivation, job security, and high pay packages are not sufficient. It is necessary to focus on leadership, flexibility, delegation of authority, industrial democracy, and giving employees a say in decision making. These factors are crucial for enhancing the annual turnover of any organization.

Additionally, maintaining a proper flow of communication is essential for success. Two-way communication is vital, and employee participation in decision making helps ensure this communication is effective. When employees are involved in decision making, they contribute their best efforts to improve business processes and strengthen the organization. Participative management benefits both the organization and its employees.

Participative Management enhances employee satisfaction and contributes to a more cohesive work environment, leading to increased productivity. In the past, employees lacked decision-making power as they were solely under

managerial control. However, there has been a shift towards empowering employees and involving them in organizational decisions.

Management encourages employees to generate ideas and suggestions to improve organizational processes, with the goal of achieving efficiency and staying ahead of competitors. Participatory management involves ethical dimensions, such as treating everyone equally in decision-making and being based on morals, principles, and values. It focuses on empowering employees, sharing responsibility, and delegating authority.

In participative management, there is a proper channel of communication that encourages employees to have a say in decision making, provide ideas and suggestions, and improve organizational processes. This style of management empowers employees by allowing them to participate in management processes.

They are encouraged to come up with their views, providing employees with a higher status and a say in decision making. This management approach recognizes human dignity, treating all employees equally regardless of their designations when it comes to contributing ideas and suggestions for organizational decisions. Employees are no longer considered servants but rather the most valuable assets of the organization. In addition, providing psychological satisfaction to employees is crucial as we spend a significant portion of our lives at work.

Participative management is a universally recognized concept that involves organizations committing to respecting individual dignity and involving employees in determining company policies, thereby providing psychological satisfaction. Despite hesitation from some organizations, embracing this management style can bring both employers and employees closer together, resulting in mutual satisfaction. Therefore, it is crucial for organizations to wholeheartedly adopt this approach.

Pre-requisites of Participative Management

Participative management is a decision-making style that involves stakeholders at all levels. It operates

in problem analysis, strategy formulation, and final implementation. There are certain requirements for implementing participative management. These include managers being willing to delegate authority to workers and ensuring successful participation for all. It also requires careful planning, timing, and consideration of different decision-making styles in the organization's culture.

The attitude of top and middle management plays a crucial role in employee involvement. To encourage participation, top management should have a receptive and open mindset. They should be willing to consider new ideas and innovations. The success of decision making relies on the input and participation of all employees. However, in some organizations, employees choose not to participate or contribute despite clear evidence. In other organizations, employees may lack the skills necessary to make valuable contributions to the decision making process.

This can be overcome by providing appropriate training and by the manager himself determining the individual strengths of his team members and soliciting relevant contributions based on those strengths.

Preparation for Participative Management

Participative management alone does not guarantee success and should not be viewed as a quick fix solution. Certain groundwork is necessary before an organization can implement this management style. The following factors must be addressed: Clearly defined objectives: Both the management and employees must have clear objectives.

Operationally, the objectives of clear communication and choosing a representative should not clash. Clear and timely communication between management and employees is crucial for building trust and increasing workers' sense of responsibility in their work and the organization as a whole. It is important for workers to select their representative from among themselves, rather than someone outside the labor union, for two reasons.

Firstly, understanding the issues

of colleagues and informing management can be enhanced. Additionally, management is more inclined to engage in dialogue with someone who is part of the organization. To improve participative management, worker training and awareness are necessary. This includes ensuring that all individuals comprehend their specific contributions at every level. Finally, trust is crucial for both workers and management to foster mutual confidence in participative processes and prevent intimidation.

If workers anticipate negative consequences for their status, they will abstain from participating. Likewise, if managers fear a loss of their authority, they will also avoid participation. In order to promote meaningful contributions, it is necessary to enhance workers' participation at all levels. Additionally, their suggestions and recommendations should be treated with dignity and respect.

Seeing your recommendation being put into practice is the most motivating thing. To ensure a return on investment, participation should be carefully planned and aligned with the organization's values. Employees should allocate specific time for participation while still focusing on their own work. Participative management can be a viable solution for any organization, but it can be particularly challenging in large organizations with a large number of employees. Therefore, implementation needs to be carefully planned and executed gradually.

8. The significance of participation: The primary advantage of participating in work is the enhanced sense of ownership that employees feel. When employees can better relate to their work, it improves their performance and efficiency. John Newstrom and Keith Davis extensively studied this concept and identified three variables that contribute to increased performance. These variables are important components of participative management.

According to them, enhancing performance involves three variables: removing conditions of powerlessness, ensuring effective leadership, and revamping

the reward system. Removing conditions of powerlessness means empowering employees to make decisions, be entrepreneurial, and take risks. This requires a comprehensive change in the organization's structure and culture. Leadership becomes crucial in this aspect, requiring a leader who can inspire, motivate, and delegate effectively. The reward system also needs to be revamped. Psychologically empowering employees implies increasing their responsibilities and thus a pay raise is necessary.

Finally, participation in a job should lead to either job enrichment or job enlargement. Job enlargement refers to adding horizontal task elements to expand job responsibilities. On the other hand, job enrichment involves making the job more rewarding, both monetarily and in other ways.

Enhance Job Related Self Efficacy

An increase in responsibilities also requires increased efficiency at work. This can be accomplished by providing training to help employees achieve job mastery. Additionally, setting benchmarks for specific responsibilities using role models who have already accomplished similar tasks under similar workloads can also have benefits.

Perception of Empowerment

Employees frequently misinterpret participation, with some becoming overly engaged to the point where their own work suffers. It is crucial to address these perceptions or they may undermine the positive efforts. Empowerment involves increasing competence and enhancing the value of work. It entails individuals accepting responsibilities with humility and executing them with grace and efficacy.

Increased use of talent is being called for as the concept of talent management is rapidly evolving.

Benefits of Participative Management

There are several benefits associated with participative management, including innovation and increased efficiency. The problem-solving process and openness to new ideas can

lead to innovation. Additionally, knowledge sharing between workers and managers can improve efficiency. Workers at the ground level provide input for improving processes, which ultimately enhances product quality and reduces manufacturing costs.

Timeliness: Improved communication between managers and workers, as well as among workers in different units, ensures that any loopholes or flaws are promptly reported. Employee satisfaction and motivation: Empowering employees enhances their ownership and commitment to their work, resulting in increased efficiency and productivity. This, in turn, leads to reduced absenteeism and employee turnover. Additionally, it helps attract more individuals to the organization and the specific job.

Having a say in decision making enables workers to identify and propose corrective measures to improve the efficiency of the process they are involved in, ultimately enhancing the quality of the product or service at its most basic level. This leads to a reduced need for supervision, as individuals are more self-managed and encouraged to expand their skill set.

The implementation of participative management can result in better grievance handling, increased flexibility, and improved coordination among team members. This leads to a reduced number of grievances and quick resolution of disputes. Cross training enhances flexibility and creates a comfort zone for new hires. Participative management also increases the ownership of work for employees, which can boost efficiency, productivity, morale, and job satisfaction. However, introducing participative management requires a significant change in organizational culture, particularly if there is a bureaucratic decision-making style already in place.

Restrictions of Participative Management

Participative management, while undoubtedly a superior form of management, has certain limitations. These limitations can be either external or internal. The subsequent list outlines a few

constraints of participative management: The employee’s freedom to abstain: An employee has the right to choose not to participate. Some individuals do not see the value in participating and therefore elect to opt out.

Some labor unions question the value of participation, as they believe it gives management an advantage by allowing them to gather information about workers that may be used against them. Managers can manipulate employees through participation, whether intentionally or unintentionally. Likewise, labor union representatives may also take advantage of workers under the pretense of participation.

The workers' psychology, characterized by the belief that they are simply there to serve management, hinders their willingness to participate. This lack of interest is not surprising. Moreover, the main obstacle to participative management is the general resistance to change within the organization. Managers are reluctant to share power or delegate tasks because they fear losing their authority.

Workers have a similar lack of interest in participating, assuming everything is in order. Trade unions play a crucial role in the success of participative management but can also hinder it. Many trade unions prioritize politics over participation and their representatives or members have an unfavorable approach. Workers often join unions for personal rather than organizational reasons. Participation of employees in decision-making has been successful in creating value for many organizations.

There is ongoing debate about the level of employee participation in organizational decision making. Some argue for equal partnership between workers' unions and management, while others support limited employee participation. Nevertheless, there are various ways in which employees can contribute to the decision-making process. One such way is through representation at the board level, known as industrial democracy. This can help

safeguard employee interests by allowing the representative to present issues and concerns to management and guide board members in investing in employee benefits.

One method of involving workers in organizational decision-making is by making them shareholders in the company. This can be achieved by encouraging them to purchase equity shares, providing loans, or giving financial assistance for share purchases. Another approach is through collective bargaining, where workers participate by agreeing on and adhering to specific rules and regulations. This method is viewed as an ideal way to promote employee participation in managerial processes.

Encouraging employee participation in suggestion schemes can have a positive impact on various aspects of the organization, such as cost cutting, waste management, safety measures, and the reward system. Developing a comprehensive procedure for this can enhance organizational functions and foster a healthy work environment. Additionally, implementing a system of self-management, where the workers' union acts as management through elected boards, enables complete control over the management processes.

This style involves workers engaging in all aspects of management and industrial issues through their representatives. Workers can participate by expanding their job content and receiving additional motivators and rewards. This allows for involvement in managerial decision-making and grants employees the freedom to utilize their wisdom and judgment in solving day-to-day business problems. Another form of participation is through quality circles, which consist of a group of experts in a specific work area. These circles regularly meet to identify, analyze, and resolve problems that arise in their respective areas of operation.

Anyone from the organization, who has expertise in a specific field, can become a member. This is an effective way to identify problem areas and work on

improving working conditions. Employees have the opportunity to participate in organizational decision making through various processes. Additionally, there are other methods such as financial participation, Total Quality Management, participation through empowered teams, and joint committees and councils where employees can contribute to improving the organization.

Advantages and Disadvantages of Participative Management

Participative management has both advantages and disadvantages.

Advantages

An increase in productivity is a result of participative management. Employees are given more decision-making power, leading to a sense of association and responsibility. They take charge and require less direction from managers. Working hours may naturally extend without pressure from management, ultimately boosting productivity. Participative management also contributes to job satisfaction, with many employees feeling satisfied and a high level of contentment.

When individuals see their suggestions and recommendations being implemented, it psychologically tells them that they have a say in decision making and are an integral part of the organization. This sense of involvement and importance motivates employees, leading to increased productivity and job satisfaction. Likewise, decentralized decision making ensures that everyone's opinion matters and everyone is valued.

Improved Quality: The inputs or feedback for improvement are provided by individuals who are involved in the lowest level of processes. This ensures that even the smallest details are addressed and reported, leaving no flaws or loopholes unnoticed. Quality control starts and is ensured at the grassroots level.

Reduced Costs: With less need for supervision, more focus is given to developing skills and self-management. Along with quality control, this ultimately leads to automatic cost control.

Disadvantages

Participative management is costly as workers need to be trained on complex issues if they are to

take on important management roles. Many workers may feel dissatisfied with the promises of democratic management as they often do not lead to tangible results. Moreover, long hours, intense debates, and workplace division can occur. Additionally, if council meetings are held during work time to avoid longer workdays, it results in lost labor hours, decreased productivity, and continual distraction.

Many managers may not desire to constantly moderate discussions over firm matters during council debates. Independent labor union representatives object to organizations using employee participation or involvement programs as a means to discourage employees from utilizing independent union representation. They believe that the law should still prohibit companies from establishing labor organizations that are dominated by the company. Additionally, participative management can result in slower decision-making processes due to increased participation from multiple individuals.

Inputs and feedback are received from multiple sources, but it takes time to confirm the accuracy of the measurements. This can result in a slower decision-making process. Another security issue with participative management is that many people are aware of a significant amount of facts and information from the early stages. This information may become critical in later stages, leading to concerns about potential leaks.

Conclusion

Participative management is an effective tool for decision making.

Many times, it is the managers who incorrectly execute it.

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