Porcini Case Essay Example

full-time manager would be salaried; the rest would be paid hourly. All the pronto employees would be eligible for performance bonuses paid quarterly. Something that hadn’t been tried yet by the company. Porcini’s HR director, Wanda Halloran, was confident that an effective bonus system could be worked out within the two experimental sites. Eager to increase waitstaff productivity, the company studied several U. S. chain restaurants that employed wireless order-taking devices nd credit/debit card payment terminals brought to the table by waiters. The former assured fast, accurate orders to the kitchen; the latter devices allowed customers to pay their tabs just as they would at a grocery store, by swiping their cards. Pronto seemed a perfect setting in which to experiment with the new technology. Even as it worked on HR and operational issues the project team puzzled over Pronto’s expansion options. Senior management wanted alternative growth options explored before making any commitments.

The team was equally concerned since those different options would affect Pronto’s ability to deliver quality food and service. What I think would be the best option for Porcini’s and the expansion of their brand would involve franchising and having franchisee’s. My reasoning is because it has the least risk financially involved with starting up a pronto restaurant. As long as the contract is made up and there are checks and balance’s to ensure the franchise is being run under the same rules, regulations, ethics, and standard that any other Porcini brand company would provide.