Administration Discussion Questions
Why is the Job market for administrative professionals growing? What effect do you think the economic downturn of 2008-2009 had on this field? Since the economic downturn of 2008-2009 recessions, the Job market for administrative professionals in on the rise. The field is anticipated to grow because administrative professionals work in areas of the economy that are expanding and generating new Jobs-?such as education, social service, legal service, health care, and finance.
With so many Jobs lost during the recession and the recent turnaround in economy, employers are looking to refill those positions. 2. Where do administrative professionals work? Name at least two factors that would be the same and two factors that would be different in the various setting. Administrative professionals work in business, government, education, law, medicine. Some secretaries and administrative assistants, such as legal and medical secretaries, perform highly specialized work, requiring knowledge of technical terminology and procedures.
For instance, legal secretaries prepare correspondence and legal papers such as summonses, complaints, motions, responses, and subpoenas under the supervision of an attorney or a paralegal. They also may review legal Journals and assist with legal research. Additionally, legal secretaries often teach new lawyers how to prepare legal documents for submission to the courts. Medical secretaries transcribe dictation, prepare correspondence, and assist physicians or medical scientists with reports, speeches, articles, and conference proceedings. They also record simple medical histories, arrange for patients to be hospitalized, and order supplies.
Most medical secretaries need to be familiar with insurance rules, billing practices, and hospital or laboratory procedures. 3. What technical skills do administrative assistants need? With the rise in technology administrative assistants need to possess technical skills. Good knowledge on handling office equipment and their specific functions, such as, understanding how to use the copiers, printers, fax machines, telephones, scanners, coffee machines, and computers. Also, administrative professionals are expected to be proficient with office programs, such as, Microsoft Office.
In addition, this profession requires knowledge on the internet, and may possibly require learning new software used by the company. 4. Why are interpersonal and communication skills especially important for money in an administrative assistant role? Interpersonal skills and communication skills are especially important for an administrative professional because they are the skills and attitudes that enable employees to get along with their colleagues, to make critical decisions, solve problems, develop respect and ultimately become strong representative for the organization.
The efficiency of any organization depends, in part, upon the administrative professionals who are at the center of communications. 5. List several types of nonprofit organizations. Brainstorm some typical tasks an administrative assistant might do in each setting. There are many different nonprofit organizations, including Red Cross, Goodwill, SST. Suede’s Children’s Research Hospital Habitat for Humanity. As an employee of a nonprofit organization you work to earn the business. Because nonprofits are funded through grants, donors, and charities.
It is imperative that the administrative assistant knows and understands the organization’s mission and goals. They must be able to express this information to anyone, such as donors, who may need to be persuaded to donate. That income, in turn, funds services and programs that further the organization’s purpose and extends its impact. They also help to maintain the organization’s membership base by sending financial reports to donors, along with thank you notes, mementos, and invitations to upcoming events.
In the nonprofit sector, duties can also involve helping to organize presentations for fundraising events. 6. In a work relationship, what are the employer’s responsibilities to employees? Employers are responsible for ensuring all their employees receive the tools, equipment, and supplies needed to achieve the duties assigned to them. They should treat employees with respect, pay them fairly, and provide safe working condition. 7. How loud you describe the culture of the institution in which you are taking this class? How does your class reflect this culture?
The culture of Texas State Technical College is a diverse educational institution with many students that possess unique skills. This class reflects Tic’s culture because it offers a learning opportunity for us to explore, enhance, and exercise the skills we have learned. Skills, Attitudes, and Traits Importance Ways to improve Communication Communication is especially important to present and express ideas and information clearly and concisely in an appropriate manner whether oral or written. Listening is a big part of communication that leads to fewer misunderstandings.
Always communicate clearly, effectively and professionally Interpersonal Interpersonal skills allow amphetamine and understanding with colleagues and clients, leading to a better working environment which can be less stressful. Treat your coworkers, customers, and management humane, with respect. Get along with others and provided appropriate support. Technical Today technical skills are a must, businesses rely on computer systems and standard office software is used for daily operations. Take a course and/or through work experience.
Continual learning enables you to increase the contribution you make to your company. Teamwork/Collaboration This is important because it brings together skills and experiences from individuals, which can result in more options, greater creativity, and better decisions and solutions. Enables others to acquire the tools and support they need to perform well. Support, motivate and contribute to your team members, give suggestions, ask questions, and share your talents with others Customer Focus Customers are the resource upon which the success of the business depends on.
Build a relationship with customers to make them feel valued and that their needs are important, Be considerate and offer what the customer what want and need. Critical Thinking/ Problem Solving Prevent potential situations that could result in unpleasant confrontations. Being able to manage and resolves conflicts and disagreements in a positive and constructive manner to minimize negative impact. Develop recommendations, develop and evaluate alternative course of action, select courses of action, and follows up. Kook behavior is absolutely unethical. She is intentionally taking advantage of the taxation.
Getting a paycheck is part of a work contract. It’s what an employee gets for showing up every day and doing their Job. The other part of the contract is helping your employer produce high quality service and share common values and goals. I think Kook should work on her work ethic, productivity, professionalism, and teamwork skills. Most employees who feel that they are part of an effective team working towards a common goal become more involved, perform better, and develop a sense of satisfaction. To: Department Supervisors FROM: Atoms Perez DATE: January 3, 2014
SUBJECT: Playground project As you know, are offices are closed each year in observance of Martin Luther King, Jar. Day. This year, the company is organizing a service project for that day. We will be cleaning up the Grove Street Playground and we will be planting bushes, flubs, and flowers. The company is donating new playground equipment and park benches. Cleanup gear and tools will be provided, and a cook out will conclude the days’ activities. Further information will be provided as the date draws nearer. Please encourage the employees in your department to participate in this worthwhile effort.
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