Direct Marketing Servicing Proposal Essay Example
Direct Marketing Servicing Proposal Essay Example

Direct Marketing Servicing Proposal Essay Example

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  • Pages: 1 (145 words)
  • Published: December 21, 2017
  • Type: Case Study
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This proposal aims to address the issue of outdated Information Technology Systems Functional Area, consisting of four departments. The managers have identified key questions that are crucial for achieving the projected 100% growth in five years:

  1. What will be the updated appearance of our IT Systems Functional Area?
  2. How should we integrate IT with other functional areas to ensure that the company meets its business objectives?
  3. How can our IT departments adhere to a Code of Ethics given the fast growth?
  4. What new ideas can we implement in our IT departments?

Additionally, this proposal outlines various ideas and strategies for addressing issues faced by the company and its employees. It also considers what job titles, descriptions, and skills will be required for

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new IT employees as well as professional development paths for existing IT professionals at our company.

IT managers are proposing solutions to address concerns about Information Security and Assurance, as threats constantly evolve. Past effective measures may not be suitable for current operations, so the department must adapt its strategies to counter the nature of the threat. Extensive knowledge of potential threats is crucial for ensuring comprehensive protection.

The team must ensure no gaps anywhere in the system for outbreaks. By enforcing all the steps religiously, the team can ensure complete protection of all information and ease of running of the company. This is a crucial and challenging aspect of the company. Network Architecture The true value of the IT department lies not in what they produce but in what they enable. Rapid

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advancements in technology are changing our economy and creating new market opportunities for firms that can understand and anticipate their impact. The IT department is positioned to continue discovering new ideas and creating innovations to meet the demands of this organization.

To achieve this goal, we are at the forefront of "architecting networks built on simplicity, security, openness, and scale" (Juniper 2013).

Software Architecture

The Software Architecture department is determined to unify this company by implementing a comprehensive software architecture. This architecture will enable all departments to have real-time visibility into the company's activities. Employees will be able to connect with any team member at any time to inquire about their respective paperwork. For instance, if an employee needs information on their sick leave time, they can simply log into the system and access the necessary details.

The Software Architecture department's main objective is to update the company with current software trends while keeping costs low. Staying up-to-date and avoiding outdated practices is a priority. To achieve a projected 100% growth in the next five years and remain competitive, fresh ideas and more employees are needed. As the department manager, I will ensure that all competitive objectives are met through web-based marketing strategies such as web advertisements, blogs, articles, business directories, and other websites focused on web strategies.

I am part of Team 3, specifically responsible for the Information Security and Assurance department. This department has four components. One vital component is the IT Security code of ethics which serves as our strict working model. The code of ethics guides us in maintaining high standards to ensure individual safety. Given our team's power, it is crucial that we strictly adhere

to these standards and keep a strong focus on them.

The main focus is on safeguarding company and personal data, swiftly addressing any problems that arise. To gain access to the team's information, it is necessary to fulfill responsibilities and adhere to privacy and confidentiality standards. The team bears responsibility for properly utilizing organizational assets. The work environment ensures freedom from harassment and offers equal opportunities. Information Technology Security professionals will employ top-notch software and resources in their daily tasks. Apple computers, known for their secure platform, will be utilized alongside the latest protection called "MacScan" to bolster security.

The IT Security team will promptly and efficiently address all new threats and vulnerabilities. They will adhere to a rigorous protocol to effectively handle all existing and potential issues. The team will employ a functional security system that will continuously monitor for attacks during daily operations. Additionally, a thorough system scan will take place every night and a comprehensive report will be generated the next morning. Every morning, the team will distribute a detailed security brief via email, providing information on past, current, and future threats in as much detail as possible.

The report will address strategies for preventing threats and maintaining a secure work environment. The IT Security team will consist of three individuals, including a department head and two experts. One of the experts will be a systems administrator, while the other will specialize in software. This composition ensures comprehensive coverage of the department's diverse range of issues.

The IT Security team will monitor several websites related to IT Security multiple times a day. The websites that need to be monitored include SecurityFocus.com and SecureMac.com. Part 2: Information

Security and Assurance Department Executive Summary The Information Security and Assurance Department must adapt to the constantly evolving landscape of daily threats. Strategies that were effective a few days ago may not be suitable for current operations.

The Department needs to adapt to and defeat the current threat by having a comprehensive understanding of all potential risks. It is important for the team to prevent any vulnerabilities in the system that could lead to outbreaks. By diligently enforcing all steps, the team can protect all information and ensure smooth operation of the company. This is a crucial and challenging aspect of the company.

Information Security and Assurance Department

The Network Architecture Department's objective is to unite all and empower all. They believe that the network is the most potent instrument for knowledge, comprehension, and human advancement. Their mission is to construct a robust IT environment by providing dependable and high-capacity solutions that will assist in the shift towards a virtualized world. The department operates with integrity, excellence, accountability, and respect.

The com (2013) establishes the department's values and commitments to customers. The Network Architecture team aims to develop creative solutions that enable employees to access important information from different locations like home offices, hotel rooms, and airports. As stated by Cisco (2013), the improved IP network will allow in-house, remote, and mobile workers to utilize essential applications such as sales team automation tools, portal applications, email, web-based video conferencing, IP telephony, and virtual learning applications.

The network architecture group will consist of a Senior Network Engineer, Network Administrator, and two Desktop Support Technicians. The Senior Network Engineer will oversee the management of the company's LAN/WAN

environment and computer systems. Their responsibilities include daily maintenance and administration of the core network and computer systems. Additionally, they will be responsible for planning, designing, and executing all network infrastructure and architecture projects within the organization. The Senior Network Engineer will also handle implementation and maintenance of network security measures to meet current and future organizational requirements.

The daily administration and oversight of the network and computer systems involve tasks such as creating, deleting, and maintaining user accounts, mailboxes, distribution lists, groups, and their associated security parameters. We also design and support migration strategies to assist our customers in transferring their processing requirements into our environment. As a valued member of the network administrator team, you will be responsible for technical tasks such as installing, operating, and providing tier 2 support for servers, desktop computers,iPhones , remote VPN clients,and email services. Additionally , you will manage network administration duties like backups , security management,email account management,user account management,and internet access control . You will also perform technology needs analysis and ensure satisfactory results by installing appropriate hardware and software during resource deployments .Another aspect of this role is managing small to medium sized projects assigned by the senior network engineer.The main focus of this position within the network group is to maintain,support the organization's desktop computing environment.This includes installing , diagnosing , repairing ,and upgrading all PC software and hardware equipment to ensure optimal workstation performance.

This position will offer remote support through telephone, email, and in-person assistance. The responsibilities include assessing and suggesting desktop products to address current and future hardware requirements, as well as formulating strategies to meet short-term and long-term desktop hardware needs.

Additionally, the department will facilitate ongoing training for all staff and offer expense reimbursements for individuals obtaining certifications such as Securty+, Network+, Cisco CCNA, Cisco CCIE, and CISSP.

We provide stake holders with remote access to the system and enable communication both within and outside the organization. The Software Architecture team develops programs that operate the machinery for the company's new product. Additionally, we design a database system to track stock levels, pending orders, payroll, and required supplies. Our objective is to create a flexible and easily maintainable architecture that can be utilized across various functions within the company. The company has confidence in our proprietary programs, which have not been acquired or adapted from other organizations.

In order to ensure the integrity of our programs, it is necessary to obtain any required patents or licenses for program development. The responsibilities of the Software Architecture department differ from other departments, with the Senior Software Architect taking charge. The Senior Software Architect devises a plan for the required architecture to accomplish the current project. After finalizing the plan, the Senior Software Architect delegates tasks to other department members.

In the Software Architecture department, there are no distinct roles. Each member possesses software development skills, but they excel in different areas. Some may specialize in hardware coding, while others are proficient in protocols. Therefore, each member is assigned tasks based on their expertise and efficiency.

Senior Architecture plays a vital role in putting together all the parts once they are completed. After the project is finished and tested, it can be used and the code can be recycled for similar projects, which saves time and money. Moreover, the department intends to

implement an incentive program to encourage certifications.

Software Architects can obtain various software certifications. Microsoft offers the MCA certification for Microsoft-based systems, Linux has LPIC-1, LPIC-2, and LPIC-3 certifications, and Apple provides two advantageous certifications - one for mobile devices and another for software architecture on desktops, servers, and laptops. Although not mandatory, these certifications are highly valuable for employees and the company.

The company should not bear the entire cost as it would be too expensive. However, it could consider paying for the test or providing a bonus with each certification obtained by the employee. This would motivate the employees to get certified, enhancing their knowledge in the software they will be developing. The Software Architecture department will facilitate integration among all other departments, including sales and administration. We will also create an inventory system to monitor past, current, and processed/shipped products.

The system will be accessible to the entire company. However, only authorized personnel, mainly managers from shipping and sales, will have the ability to make changes. The system will feature a communication tool similar to Microsoft Exchange that the architect will use. Each employee in the company will have their own email account for internal messaging. They can send and receive messages from colleagues. Employees also have the option to configure their email accounts for remote access from home or mobile devices so they don't miss any important emails while away from their desk. A dedicated database system will be provided for the payroll department to manage employee information such as personal details, pay rate, raises, attendance, and benefits. Access to this database is restricted solely to payroll staff due to its sensitive

nature.

This will be accessed exclusively from the company's computer system to address the associated security risks. A supplies database will be established specifically for the procurement and delivery of the product, which warehouse staff members will have access to. Furthermore, our applications will be accessible on both company computers and mobile devices, acknowledging that some of our staff will be out in the field promoting the product.

Users can now conveniently post orders from their mobile devices, eliminating the need to wait until they are in the office. Additionally, all information will be securely protected. In terms of software architecture, there are ample resources available to stay informed about current events and trends. Personally, I highly value CNet as a source for staying up-to-date. CNet offers the latest technology news, as well as reviews and recommended websites for further learning.

Sometimes, they provide complimentary downloads for trial purposes prior to purchasing. The website also features a compilation of ongoing conferences in the United States. It presents slide shows and provides descriptions of recent developments in software architecture. Exploring other developers' websites is another means to stay updated on the software architecture industry. Certain developers even disclose the projects they are currently involved in.

They provide a general overview, but their intent is clear. Part 2: Software Architecture Department Manager Executive Summary The Software Architecture department aims to unify the company through a comprehensive software architecture. This architecture will enable all departments to access information about the company's operations. Employees will be able to seek clarification on their specific tasks by logging into the system. The marketing and sales department will focus on promoting the company's brand and generating

increased clientele and sales. Additionally, the order entry department will handle accounting, financial services, and payment collection, while also managing the company's databases. This department will serve as a crucial link to the shipping and handling department, responsible for packing orders and ensuring efficient delivery through the loading docks.

There will be a supervisor overseeing the productivity and speed of staff in all departments, including this one. Federal Express and UPS will be available for speedy deliveries. There will be a human resource department and two assistant administrator offices ensuring that this IT department follows all professional codes of ethics. They will oversee reports, major problems, great ideas, and report them to the executive administrator. The company's corporate staff will promote the company's products and aim for 100% future growth in the next 5 years. They will communicate with the executive administrator through meetings, emails, conferences, and phone calls to provide updates on productions, new proposals, profits, inventory, sales and marketing, and address any issues or training needs.

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