Total Quality Management Summary Narrative Essay Example
Total Quality Management Summary Narrative Essay Example

Total Quality Management Summary Narrative Essay Example

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  • Pages: 2 (466 words)
  • Published: July 17, 2018
  • Type: Case Study
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Total quality management and project management work together to achieve the best outcomes for project stakeholders. This is particularly evident in the planning process, design, analysis, execution, monitoring, and evaluation of the project. Higgins Quality Assurance Company (HQA) ensures that its projects are designed to meet or surpass stakeholder expectations using a comprehensive approach. HQA focuses on all aspects of good quality, aligning them with Edward Deming's fourteen principles of total quality.

The company's mission and objective is to meet the needs of its customers with precision. This is achieved by ensuring that all operations adhere to the set standards of quality and are measured against them. In order to meet the expectations of stakeholders and ensure project success, the company collects information about client expectations and considers other variables that may impact the project. Effective communication is established between stakeholders, management, and administration personn

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el. Clearly defined procedures must be followed, and project managers monitor adherence to the plan and targets. The company integrates its operational systems throughout the planning, administration, and implementation stages of the project for excellent results. (According to project-management-knowledge, 2007)

Within the company, we implement control measures to eliminate obstacles and maintain project quality. Inspection, evaluation, reporting, and control measures help identify and rectify anomalies. Through proper training, both workers and management become familiar with project processes. This enables us to monitor the project closely, identifying and addressing discrepancies early on.

has a policy of continuous improvement, embedded in its culture, driving employees to seek innovation and improved production quality with each new project. The company periodically audits its work to identify areas for improvement, seeking insights to enhance processes and procedures and

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ensure that each subsequent delivery exceeds previous ones. To eliminate defects, the company utilizes advanced technology, skilled personnel, and supports ongoing education for staff members. This combination of resources sets the company apart, allowing it to excel and become a top-quality project manager. To maintain its market position, HQA aligns its policies with Dr. Edward Deming's fourteen principles of quality management, known as the 'Guru Approach' for project quality management.In summary, this text emphasizes the importance of adopting new philosophies and constantly seeking to identify and address problems in projects. The company is dedicated to improving the quality of input and implementing modern training methods for its employees. It also aims to overcome barriers to success and achieve total quality through the commitment of both staff and management. Consequently, it is undeniable that HQA is the top choice for managing and administering projects. With control measures and exceptional resources, the company ensures that projects meet or surpass the highest quality standards. The human resource team efficiently manages discrepancies and errors to guarantee flawless outcomes. Therefore, choosing HQA means opting for nothing but the finest quality services.

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