Uncertainty Reduction Theory Flashcards, test questions and answers

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What is Uncertainty Reduction Theory?

Uncertainty Reduction Theory, also known as Communication Accommodation Theory, is a communication theory that seeks to explain how people reduce the uncertainty in their interpersonal communications. It was first proposed by Charles Berger and Richard Calabrese in 1975. The theory explains that when two strangers meet for the first time, they go through a process of gradually reducing their uncertainty about each other. This process includes exchanging information about themselves and attempting to understand each other’s perspectives on various topics.The theory proposes three stages of uncertainty reduction: (1) initial orientations; (2) exploration; and (3) resolution of uncertainties. In the initial orientation phase, both parties develop an idea of who the other person is or what they are like based on observations or generalizations made from limited interaction with one another. During this stage, it is important for both parties to be open-minded and nonjudgmental so that they can learn more about one another without forming premature judgments or assumptions which could impede further interaction between them. In the exploration phase, both parties will begin to engage in deeper conversations about topics such as values beliefs, hobbies, interests etc., creating mutual understanding between them. This allows both parties to form a better understanding of each other’s perspectives while also developing trust between them by sharing personal stories and experiences that create common ground among them. Finally, at the resolution stage, any remaining doubts or misunderstandings should be addressed so that both parties can come together on an agreed upon consensus before moving forward with further communication activities.