Please enter something

CH 9: Interpersonal Communication in Friendships and Professional Relationships

question

Social Relationships Bring Emotional Rewards
answer

Friends provide us with at least two types of emotional rewards. One is emotional support, or encouragement during times of emotional turmoil. The second emotional reward of having friends is happiness.
question

Social Relationships Bring Material Rewards
answer

A second way social relationships benefit us is by helping us meet our material needs, such as our needs for money, food, shelter, and transportation.
question

Social Relationships Bring Health Rewards
answer

good social relationships keep us healthy. One reason is that the happiness and relaxation close friendships provide help us to ward off the negative effects of stress. A second reason why having good friends helps us stay healthy is that friends can look out for our safety and well-being.
question

Need to Belong Theory
answer

A hypothesis that says each of us is born with a fundamental drive to seek, form, maintain, and protect strong social relationships.
question

Attraction Theory
answer

describes why we are drawn to others
question

Uncertainty Reduction Theory
answer

A theory suggesting that people are motivated to reduce their uncertainty about others.
question

Predicted Outcome Value Theory
answer

A theory predicting that we form relationships when we think the effort will be worth it.
question

Approach Behaviors
answer

Communication behaviors that signal one’s interest in getting to know someone.
question

Avoidance Behaviors
answer

Communication behaviors that signal one’s lack of interest in getting to know someone.
question

Social Exchange Theory
answer

A theory predicting that people seek to form and maintain relationships in which the benefits outweigh the costs.
question

Equity Theory
answer

A theory predicting that a good relationship is one in which a person’s ratio of costs and rewards is equal to that of the person’s partner.
question

THE FIVE PRIMARY RELATIONAL MAINTENANCE BEHAVIORS
answer

Positivity- Acting friendly, being courteous, refraining from criticism Openness- Being willing to discuss your relationship Assurances- Expressing and stressing your faithfulness and commitment Social Networks- Introducing one person to your other friends, family members, and co-workers Sharing Tasks- Performing your fair share of the work in your relationship
question

Same-Sex Friends
answer

Essentially, friendships among women tend to place greater emphasis on conversational and emotional expressiveness, whereas men’s friendships focus on shared activities and interests.
question

Opposite-Sex Friends
answer

Research suggests that both men and women value those relationships as a chance to see things from each other’s perspective. Opposite-sex friendships can provide opportunities for men to be emotionally expressive and for women to enjoy shared activities that their same-sex friendships do not.
question

Rawlin’s Friendship Life Span Stages
answer

1. role limited interaction 2. friendly relations 3. moves toward friendship 4. nascent friendship 5. stabilized friendship 6. waning friendship
question

Social Relationships in the Workplace
answer

Having positive social relationships with co-workers increases job satisfaction; Social relationships between superiors and subordinates can be very positive but are also complicated by the inherent power difference within them.
question

Interpersonal Attraction
answer

Any force that draws people together to form a relationship.
question

Physical Attraction
answer

Attraction to someone’s physical appearance.
question

Task Attraction
answer

Attraction to someone’s abilities and dependability.
question

Social Attraction
answer

Attraction to someone’s personality.
question

Comparison Level
answer

A person’s realistic expectation of what the person wants and thinks he or she deserves from a relationship.
question

Comparison Level for Alternatives
answer

A person’s assessment of how good his or her current relationship is, compared with other options.
question

Over-benefited
answer

The state in which one’s relational rewards exceed one’s relational costs.
question

Under-benefited
answer

The state in which one’s relational costs exceed one’s relational rewards.
question

Peer
answer

Someone of similar power or status.
question

Monogamy
answer

having only one spouse at a time
question

Infidelity
answer

the quality of being unfaithful
question

Polygamy
answer

having more than one spouse at a time
question

Stages of romantic relationship formation, maintenance, and dissolution (Knapp’s stages)
answer

1. initiating 2. experimenting 3. intensifying 4. integrating 5. bonding
question

Communication Privacy Management theory (CPM)
answer

Theory that explains how people manage the tension between privacy and disclosure.