Performance Implications of peer monitoring Essay Example
The study was based on the peer monitoring literature, focusing on two main research questions. The theoretical framework guiding the study was the "Agency Theory," which suggests that peer monitoring occurs when individuals observe and react to their peers' behaviors and performance outcomes. This theory is built on several assumptions that contribute to this specific research.
Methodology
To address the research questions, the authors utilized various methods. The first question, "What is peer monitoring," was investigated through interviews. The workers were interviewed to understand how they perceive and respond to their coworkers' behavior and performance. Based on these interviews, a measure of peer monitoring was developed.
The measure of peer monitoring was conducted by administering potential pool items to students and analyzing the data to select items for the measure in the field of study. The Second research question was i
...nvestigated through a survey method involving workers and their managers. In this case, data from the surveys conducted was collected and analyzed to refine the peer monitoring measure and assist in testing the hypothesis.
A summary of the results -
Different types of Peer Monitoring were identified. The effects of peer monitoring on work-unit performance can be summarized as follows: The findings of this study have contributed to knowledge by helping managers understand that direct monitoring is a highly valuable control mechanism that enables them to assess worker performance and behavior. Conversely, indirect peer monitoring is not an effective control mechanism as it does not always align with the organization's interests.
Employee performance is often negatively affected when they are unaware of being monitored and those responsible for monitoring do so for personal reasons.
A critical analysis of the study:
This stud
was significant because it focused on a situation relevant to organizations seeking improved performance through employee monitoring. The research questions were straightforward, aiming to understand different forms of peer monitoring and their impact on overall work-unit performance. However, the first question lacked originality as there is already ample literature on this topic in various organizational contexts. The study's results only address this specific question and cannot be generalized since it solely examines informal peer monitoring without formal evaluations, which most managers prefer for assessing performance. It would have been more valuable if the study had integrated broader control literature with peer monitoring to explore both hindrances and benefits for an organization's interests (Allen, Russell, & Maetzke, 1997).
The study successfully investigated the impact of peer monitoring on work-unit performance and concluded that combining low supervisory monitoring with peer monitoring yields positive results. Nevertheless, there are multiple limitations to take into account in regards to this study.
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