MKT Ch. 1 Practice Quiz – Flashcards
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"If we produce a good product, customers will find us and buy it."
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Which of the following is the BEST example of management thinking during the "production era"?
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marketing exploits the poor and the uneducated
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Which of the following criticisms focuses most directly on a macro view of marketing, rather than a micro view?
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what is "good" for some producers and consumers may not be good for society as a whole
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the term "micro-macro dilemma" means that:
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advertise how a product meets customers' needs
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A firm with a marketing orientation is most likely to:
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the difference between the benefits a customer sees from a market offering and the costs of obtaining those benefits
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Customer value is:
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