Marketing Research Module Essay Example
Marketing Research Module Essay Example

Marketing Research Module Essay Example

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  • Pages: 8 (2176 words)
  • Published: March 18, 2018
  • Type: Report
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The text below provides an overview of the learning objectives for this module, which center around defining marketing management tasks and planning processes. These tasks encompass developing strategies and plans, gaining insights, connecting with customers, building brands, shaping market offerings, delivering value, communicating value, and fostering long-term growth. Nilsson Corporate Objectives guide the marketing planning process. The text further explores the essential information needs and research methods used to analyze consumer behaviors in various markets such as consumer, business, government, and institutional markets. It delves into components like Marketing Audit SWOT Analysis, Marketing Assumption, Marketing Objectives and Strategies, Forecast of Expected Results that are crucial for effective marketing efforts. Additionally discussed are components like Create Alternative Plans component , Marketing Budget component , Detailed Action Plan component. Consumer Behavior is also examined as a field

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that investigates individuals' preferences and characteristics when selecting products or services. Lastly , organizations involved in trade with consumers are defined as businesses dealing in goods or services within predominantly privately owned service providers found in capitalist economies that cater to their customers. The government refers to the governing system of a state or community while institutional markets consist of large buyers who typically make bulk purchases.There are four main sources for marketing information. Secondary information, which is data researched by someone else to solve a problem different from yours, is one of these sources. Information obtained from respondents is crucial in research as it provides valuable insights through verbal and behavioral responses. Natural experiments involve measuring outcomes without controlling the experiment, while controlled experiments require researchers to measure specific variables with more involvement. These experimental results are then compare

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to a control group to assess the chosen variable.

Simulation entails studying models that depict complex relationships. Experimentation can be cost-effective, but various research methods can also be expensive and time-consuming. Instead of conducting real-world experimental research, simulation models can be utilized. Experimental research allows for control over extraneous variables and manipulation of the process, whereas non-experimental research only permits observation and reporting of findings.

Segmentation is an important process in marketing that involves dividing potential markets or consumers into specific groups. By analyzing consumer behaviors in different markets such as business, government, and institutional markets, we can understand the influences on customers and categorize them through segmentation. This market research analysis using segmentation provides a basis for decision makers to target the most favorable segments and identify growth opportunities.Researchers use effective organization and data analysis to develop step-by-step processes for achieving optimal segmentation. Product management issues depend on the product's lifecycle stages, including innovation, imitation, and planning. In new product planning, it is crucial to foster input and acceptance from channel members. The product life cycle consists of introduction, growth, maturity, and decline stages. Managing a brand name carefully during this cycle is important as it is a valuable asset. Selecting an attention-grabbing, distinctive, memorable brand name logo that effectively communicates product benefits can improve brand positioning. Product Research is a part of market research aimed at identifying characteristics that satisfy recognized needs or wants. The Decision Making process involves selecting an action or option from various alternatives scenarios. When developing an Integrated Marketing Campaign (MIMIC), understanding and appropriately using advertising, sales promotions, public relations, direct mail, and Internet-based communications are essential. MIMIC combines new and

traditional media marketing tools to connect with consumers across multiple platforms.The primary objective of an MIMIC is to integrate brand messaging across various channels, regardless of the platform used. This integration helps in increasing market and brand awareness, leading to financial benefits. It is important for businesses to effectively utilize email, search, social media, mobile platforms, and traditional marketing methods in order to deliver a strong and cohesive message within the integrated online marketing space. By facilitating conversations, commerce, and loyalty, businesses can acquire new customers and maintain their existing customer base. Various methods such as comprehensive training and additional incentives are effective in managing, motivating, and controlling sales personnel to achieve these goals. Motivation can be achieved through incentives, persuasion techniques, and other stimuli that influence behavior. Controlling sales personnel involves establishing benchmarks or standards, comparing actual performance against them,and taking corrective action if necessary. Sales management focuses on applying sales techniques while also overseeing a company's overall sales operations. Additionally,the need for marketing intermediaries plays an important role along with selecting and managing distribution channels - both physical (wholesalers and retailers)and virtual (Web-based channels). However, it should be noted that making these choices can potentially result in channel conflict between different parties involved in the process.Intermediaries are crucial in ensuring complete market coverage and preventing an excessive number of intermediaries that could hinder profitability. These individuals and firms are involved in transferring product ownership from producers to consumers, whether through physical or virtual channels. However, conflicts can arise within the marketing channel system, hindering goals and effective functioning. For example, conflict may occur when a producer bypasses traditional distribution processes by selling directly

to the end user or when both internet and physical distribution methods are utilized simultaneously.

Another factor that can lead to channel conflict is overproduction. When pricing goods and services, consideration must be given to supply, demand, and cost influences. Price increases result in an increased quantity supplied while decreases lead to a decrease in quantity supplied. Similarly, price increases cause a decrease in quantity demanded while decreases cause an increase in quantity demanded.

When entering global markets after conducting market research, several steps need to be taken. The text explores various aspects of international marketing such as product adaptation, distribution strategy, pricing determination, advertising, and promotion tailored specifically to each market. It emphasizes that domestic firms can benefit from global market opportunities by understanding customer preferences across borders and surpassing competitors.The field of marketing also includes goal-setting, strategy development, adjusting the marketing mix, and conducting research. Entry into foreign markets can be achieved through exporting, joint venturing, or direct investment. Primary information refers to original data collected through surveys, focus groups, interviews, observations or experimental trials. Secondary information refers to existing research compiled from primary sources.

Using these sources allows marketers to improve their products and services. Analyzing and interpreting original information facilitates generalization, analysis, synthesis, and evaluation in marketing decisions. After completing this module, you will be able to explain the connection between market management and market research.

Topics covered include marketing management which involves applying marketing techniques and managing marketing sources and activities. Marketing research involves systematically gathering, recording, and analyzing data related to problems in the marketing of goods and services.

Both market management and market research focus on the market with market research collecting information

for problem-solving while marketing management communicates strategic thinking for decision-making by executives. Marketing Research is a systematic approach that gathers data about problems related to the marketing of goods and services.The text discusses the importance of market research in informing business decisions and highlights Cogent Research as a firm offering services in this field. It emphasizes that decisions are critical moments where collected data is utilized to make choices and stresses the significance of translating insights into actual business activity. The text also suggests distinguishing between "nice-to-know" and "need-to-know" information for effective decision-making. Furthermore, it states that while market research reduces risk in decision-making, it does not guarantee success. Ultimately, managers make final marketing decisions with potential advice from research specialists. Research reports should include alternative courses of action and their likelihood of success whenever possible, acknowledging the environment in which marketing tasks take place.Marketing research aims to systematically and objectively approach its task, using a detailed research plan that specifies each stage of the process. This plan clearly defines the research problem, necessary information, methods for gathering information, and analytical techniques for interpreting it. Marketing research can focus on various aspects such as pricing and packaging.

Module 3 - Research Design explores different categories of research design including exploratory versus quantitative, primary versus secondary, and experimental versus non-experimental approaches. This module compares and contrasts alternative approaches while discussing their appropriateness in certain situations. Upon completion of this module, learners will be able to define research design and understand its role in the marketing research proposal.

Research Design involves making advanced decisions that form the master plan for collecting and analyzing data. Methods can range from focus

groups to stimulated test markets to large-scale nationally representative sample surveys. It provides a detailed outline of how an investigation will be conducted.

"Research design involves identifying and differentiating three basic research designs: exploratory, descriptive, and causal. Exploratory research is both flexible and systematic, allowing for the investigation of various sources to gain background information on the research problem."Descriptive research focuses on answering questions about who, what, where, and how in relation to the research problem. Causal research aims to establish cause-and-effect relationships between variables through laboratory and field experiments. It is important to identify typical sources and applications of secondary research data, which refers to existing information collected by someone else for a different purpose. Secondary data can be obtained from various sources and used to gain initial insights into the research problem, potential product applications, and market trends.

Primary research approaches differ in meeting research objectives, with both qualitative and quantitative approaches being utilized. Quantitative research seeks to confirm hypotheses using a rigid style of eliciting and categorizing responses. This approach employs highly structured methods such as questionnaires, surveys, and structured observation to quantify variation, predict causal relationships, describe characteristics of populations, and develop mathematical models, theories, and hypotheses. Data gathered through quantitative research consists of numbers and measurable quantities presented using statistical tables and graphs.

On the other hand, qualitative research takes a flexible iterative approach in collecting and categorizing responses through methods like interviews focus groups ,and observation. The main aim of qualitative research is to gain an in-depth understanding of human behavior as well as its underlying reasons.The text discusses different research designs and their advantages. It explains that cross-sectional design focuses on

specific cases and is efficient in terms of time and resources. On the other hand, longitudinal design studies the same cohort or individuals over a period of time to observe changes. Both designs have their benefits depending on research objectives and available resources.

Longitudinal Design specifically refers to studying a selected cohort over an extended period with repeated measurements, allowing for assessment of changes in variables over time. Experimental Research is typically conducted in laboratories and can identify cause and effect relationships. However, natural experiments and field experiments serve as exceptions to this rule, involving observation of subject behaviors before and after natural events.

Non-Experimental Research lacks manipulation of an independent variable and random assignment of participants to conditions or orders of conditions. It is important to note that defining these approaches collectively by what they are not is unfairNon-experimental research, while unable to establish strong causal evidence, is not inherently inferior to experimental research. When comparing laboratory experiments and field experiments, two disadvantages can be identified. A laboratory experiment is conducted in a controlled setting where all factors are manipulated, allowing for control over the environment but potentially lacking external validity. On the other hand, a field experiment takes place in a natural setting and offers increased external validity but may still be affected by extraneous variables. These unwanted variables pose a threat to both internal and external validity as they introduce error into the study. Minimizing or controlling their impact is crucial in research design.The text discusses various types of errors in research design, such as selection bias, sampling error, population specification error, selection error, frame error, non-response error, surrogate information error, measurement error, and

experimental error. These errors can affect the validity and reliability of research findings. Sampling error refers to chance variability during the selection of elements from a population. Population specification error occurs when the selected population does not match the one being studied. Selection error happens when a sample chosen through non-probability methods does not represent the desired sample. Frame error occurs when the sampling frame does not include all elements of the population. Non-response error arises from differences between the initial selected sample and those who do not participate or cannot be contacted. Surrogate information error involves using substitutes instead of original data.
Measurement error occurs when there are differences between the desired and actual information that is generated through measurement processes. Experimental error includes both the real impact and the impact attributed to independent variables in an experiment. The marketing research process consists of several stages that are included in a marketing research proposal. These stages involve defining the research objectives, creating a research design, planning a sample, collecting data, analyzing the data, and drawing conclusions while preparing a report. To create an effective research proposal, it is essential to clearly explain the business need/context for the research, the approach taken to conduct the research, and the associated costs and timeline. It is also important to understand how cost variables are related to the research process.

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