Food Lion, LLC's Marketing Information System is the main focus of my research. Customer service and low prices are at the forefront of the company's marketing efforts, as they continuously offer discounts on high-quality products in their stores. Their Marketing Information System is customized to accommodate consumer interests in each region. Surveys, questionnaires, customer benefits, and announcements are used to track customer service efforts and pricing strategies in their market. The surveys include demographic questions such as age, gender, location, gross income, and shopping habits. With this information, Food Lion strengthens weak spots in their marketing plans to target the right customer
...s in each region. Food Lion has over 1,300 stores in the Southeastern and Mid-Atlantic states, each offering a certain product at a different time which can be seen online. The ability to customize sales for each region gives Food Lion leverage over the competition. Membership card benefits are also utilized by the company.Food Lion is effective in promoting their image to customers and this exceeds the usefulness of their prices and services. One of the ways they do this is through offering MVP cards that provide customers with discounts ranging from 15% to 50% on select products. These coupon benefits allow customers to save money on regular purchases and also encourage competition among retailers.
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