Managing operations to improve efficiency and effectiveness Essay Example

building schemes, installation, and procurement analysis of resources like machinery, manpower, and natural materials. The EMI Group is a British music company that is one of the "big four" record companies; it is also the fourth-largest business group in the recording industry. Additionally, EMI Group has a major publishing arm called EMI Music Publishing located in New York City.The company was previously part of the FTSE 100 Index, but it is now owned solely by Terra Firma Capital Partners. It was formed in March 1931 when the UK Columbia Company merged with Electric and Musical Industries Ltd, which was known for its record label "His Master's Voice". From the beginning, the company has been involved in manufacturing recording and playback equipment as well as providing music for its machines. The micro environment consists of individuals and businesses associated with the industry that directly impact the organization, such as suppliers, customers, shareholders, competitors, and government authorities. Although "micro" may imply smallness, it actually refers to the local relationship between houses and the driving forces that influence their bonding. Unlike this local relationship, the macro environment encompasses factors beyond a business's direct control. Companies generally cannot control laws but can engage in lobbying or join trade associations. The macro environment is constantly changing, requiring businesses to be adaptable to intense competition and potential new entrants in the market. Additionally, globalization brings about substitute products that companies must consider.The broader environment, including culture, politics, economics, and technology, is dynamic and requires marketers to adapt. PEST analysis examines the environmental influences on a business by focusing on political, economic, social, and technological issues. This analysis is useful for summarizing

the external environment in which a business operates. It is important for businesses to consider how they should respond to these influences.

1.C ) Operation Aims

One of the aims of operation is revolutionizing industries. This involves management for research and scientific purposes, motion and maps in human resource management, research operation, advanced production engineering utilizing computing machines, and revolution in support and service.

2.Quality in appropriate systems

"Value chain" analysis is used to analyze strategic objectives internally. Value analysis is also conducted to understand customer value in the creation of the business and examine various activities within the company.

2.A ) Resource Tools

Value Chain Analysis (VCA) provides a specific perspective on processes that supports managerial tasks such as general administration, human resource management,
research, technical specifications
and system development.
The text discusses procurement trades and primary activities in the context of strategic programs.Logistical information involves inbound and outbound operation direction, while internal operations include planning, strategic executing, and external facts like gross sales and effective marketing. Cadbury has implemented corporate and social responsibility (CSR) initiatives, such as preparing a CSR report to comply with government regulations. They have addressed consumer diet and health issues like fat and obesity, providing solutions for healthy lifestyles. Cadbury has promoted physical activities through labeling and improved ethical sourcing standards by 30%, as well as developed sustainable agriculture programs. In terms of diversity in management, they have focused on equal rights opportunities by having about 25% female representation. The Resource Based View (RBV) is mentioned as an effective method for identifying advantageous facts within an organization, highlighting the combination of skillsets, required capabilities, and intangibles as key factors. Each firm has its unique resource maintenance process called

a "bundle" that has a specific scope. Every antiphonal competence provided with their resource benefits becomes an effective resource. Tangible assets like movable and immovable resources determine the strength of a house, while intangible assets are created through behavioral attack, client interaction, and client satisfaction.The analysis of reputation, morale, expertise, rights, patents, and hallmarks is based on accumulated experience. Administration capabilities go beyond inputs and require skill-based assessment to transform inputs into outputs. The determination of quality range is influenced by production level, service strategy, and rational idealistic approach. Operational goals contribute to the success of administration. Understanding the strengths and weaknesses of consecutive steps is crucial at the industry level. Managers at the top level should focus on aligning their internal resources and activities with a value-based perspective. Internal and external factors are justified based on historical and practical experience from strategians, known as Benchmarking - a comparative analysis of merchandise quality and specifications with other rivals.

One theoretical model for business process resource planning is using a specific tool called RPA (Resource Planning Tool). This tool involves individual employees as well as others in executing tasks within allocated timeframes and resources. The tool has three interfaces: Work interface assigns tasks to key employees for support; completion levels are notified for performance analysis and evaluation purposes.The plan is the crucial part of business strategy where key employees like project managers and senior executives make appropriate designs. Both internal and external factors are analyzed before proceeding with the plan. The final stage, configure, involves verifying all basic settings for proper execution based on the organization's nature and requirements.

Business procedures have a significant impact on the organization's

business model. These processes are analyzed and represented graphically, allowing members of the organization to communicate their rules, regulations, and developed acts. They are subdivided into different categories such as Business Mold which represents interrelated collective activities in the business. This model structures the supply chain and the flow of business that is understandable for consumers.

Another category is Procedure Flow Mold which is a graphical representation of various processes within an organizational relationship. It serves as a "work flow base" modeling including flow diagrams that illustrate Unit of Work (UOW) and sequence of processes.

Additionally, there is Modeling by Data Flow which mainly focuses on different data flows in various business procedures. This modeling approach depicts activities, data access, and their references.The data mold encompasses various conceptual types such as modeling in enterprise type, logical data physical data relational data dimensional dataThe text discusses the importance of customer relationship management (CRM) in a business strategy and its alignment with Rock Star's customer-centric culture. Implementing a CRM system is crucial for providing quick, efficient, and personalized service to maintain long-term relationships with customers. Customer satisfaction is vital for Rock Star as they strive to ensure excellent quality products and services. The company has a continuous improvement policy in all areas of their business to enhance customer satisfaction. Quality management involves processes that aim to meet defined quality standards or customer requirements, including having quality control measures in place, analyzing and testing products, and making necessary recommendations for improvement. Quality assurance is also performed to ensure all quality requirements will be met.Stakeholders and endorsers can have confidence that their requirements will be met. Quality Assurance (QA), as defined

by the PMBOK guide, involves implementing planned and systematic quality activities to ensure project compliance with necessary requirements. To determine if the music web portal operates according to these requirements, it must be observed. A reliable customer feedback system can help evaluate subscriber satisfaction.

Organizational Performance:

Organizations that conduct self-assessments gain a better understanding of their effective performance levels and analyze strategic issues and functions. Performance measures are commonly used for implementation and internal process improvement within organizations. Detailed descriptive analysis conducted by key employees further enhances performance. Different models, such as innovations, empowerment, political influence, and economic factors, are used to measure an organization's effectiveness outcome. In today's hostile and complex business environment, profitability is influenced by various interconnected internal and external factors. It is important to seek order in chaos and understand the commercial environment when implementing a specific plan for marketing products and services.The selling program is advantageous for administration as it aids in identifying competitive advantages, committing to a strategy, acquiring necessary resources, involving stakeholders, setting objectives and strategies, and measuring performance. Marketing planning involves a logical sequence of activities that determine goals and effective methods to achieve them. Environmental scanning and monitoring are crucial for an administration to adapt to changes in its environment and strategically plan accordingly. To ensure the company's sustainability and success, excelling in their strategic program is imperative while addressing challenges presented by a rapidly changing political, economic, technological, societal, and regulatory landscape. The key lies in developing and implementing a systematic approach to environmental scanning. As change continues to increase at a rapid rate, this scanning activity must be intensified with clearly defined objectives, scope, and

focus. Strategic analysis plays a role based on the chosen strategy where companies may find appropriate entry or exit points within the industry for their operations. Neutralizing or promoting the company's strategy can lead to successful outcomes while long-term cash flow may also influence market position in certain cases.Companies must strive to keep up with environmental issues in order to cope with the evolving system of exploring options and understanding long-term implications. The emerging field of study in this area holds promise for providing a more effective framework to maximize opportunities and allocate resources to adapt to environmental changes. Environmental scanning is a practice that companies can employ for strategic planning purposes, encompassing evaluating relevant trends, assessing their impact on products or markets, and connecting them to environmental issues and other strategic planning procedures. Additionally, cultural changes have played a role in helping companies excel in the larger environment. Directors who engage in business outsourcing listen, understand, and respond to the needs of consumers, clients, suppliers, shareholders, colleagues, and communities - sustaining success in the market for the past decade. Furthermore, organizational improvement allows an administration to stand out from competitors.In order to achieve success and maintain a good relationship with clients, it is important for each person to gain experience. Recent developments at EMI have included the implementation of restructuring plans aimed at reducing costs and cutting jobs. In January 2008, the UK executive of EMI departed from the company, resulting in job cuts that will affect one third of EMI's staff. Additionally, Joss Stone, a signed vocalist, is currently trying to leave EMI due to a deteriorating relationship with the label. These administration

changes are part of an overall turnaround plan for EMI which includes management changes and analysis based on the current situation. The text discusses various efforts made by EMI to address challenges and improve its financial performance such as conducting a thorough analysis, implementing strategies for change and revenue reform, making strategic acquisitions, creating an active emergency plan, restructuring business operations, and focusing on achieving normal returns. One specific issue highlighted in the text is EMI's recent agreement to acquire Terra Firma for ?3.2 billion including debts.Despite its collaborations with renowned artist groups like Robbie Williams and the Beatles, EMI has been facing fierce competition and a significant decline in sales. In the past year, the company reported a loss of ?260 million. Some analysts speculate that this acquisition was a strategic move to attract other potential bidders such as Warner and Hardee.

Discussions

EMI's objective is to provide consumers with an exceptional digital production experience. The company is endorsed by UK music traditions and is owned by Terra Firma. Terra Firma's managers have agreed on a share price of 265 pence, which has also received stockholders' approval. EMI aims to become one of the leading competitors in the long term while prioritizing employee well-being and incorporating their rights into its business plan.

With its unique track identification and easy downloading capabilities, EMI possesses a competitive advantage in the market. To minimize job opportunities in Europe and the US this year, the company has proposed a new strategic plan. Its efficient execution approach aligns with future marketing plans and timelines to deliver effective results.