Included are several examples of seminars available which address risk factors and crucial information. One of these is National Seminar Training's Advanced Negotiation Strategies for Handling Really Tough-to-collect Accounts class, designed for monetary account collectors. Its focus is on the problems encountered with monetary collection, the loss of business due to difficult customers, slowed production and employee stress from lack of knowledge on how to deal with such customers effectively.
A major risk to any for-profit organization is loss of business. Therefore, an important question to ask regarding this class is what guarantees are provided that employees will experience a significant and successful change in handling customers. Cultural differences in employee training and dealing with customers where globalization has become prevalent and important to address in the class is another key question.
="justify">The University of Phoenix Human Resource Management (n.d.) states that globalization of business, as evidenced by international outsourcing and competitive pressures, has become a determining factor influencing human resource management.According to the University of Phoenix, stress can be a risk factor for decreased employee productivity and attendance due to its potential to cause both mental and physical health problems over an extended period. Therefore, it is crucial to address such risks and overcome them to ensure optimal performance in the workplace. National Seminars Training offers a course named Payroll Law that can assist in learning the laws related to payroll management and reduce the associated risks while minimizing costly legal mistakes. Since payroll is an essential aspect of most organizations, it is crucial to pay acute attention to its risk factors and find productive ways to mitigate them. Additionally, it is essential
to determine whether the course addresses global payroll laws related to international operations. Identifying the limitations of the course can also be useful in evaluating weak areas that need attention. Furthermore, from an HARM perspective, it is beneficial to determine the economic benefits of investing in such courses in terms of time saved and increased productivity. Knowing the potential monetary benefits can help companies assess whether it is worth investing in such training programs.
National Seminars Training offers a course on how to create and use Macros in Microsoft Excel called Mastering Microsoft@ Excel@ Macros. This course identifies risk factors like decreasing error rates and increasing productivity. To determine the value of the course, it is important to ask questions such as whether the macros learned in this seminar apply to other software like BMW Remedy and SAP. It is unrealistic for companies to take classes on macros for each program they use. HARM can decide if this class is a worthwhile investment by determining how adaptive the information is. Another essential question is the average amount of time saved using macros. If the time saved is only minutes, then the time and money spent training multiple individuals may not be worth it. To analyze the validity of time and money spent on this course, it is also important to ask about the monetary correlation between the amount of time saved and increased productivity. American Management Association provides a Customer Service Workshop seminar that gives students tools to deal successfully with customers and encourage repeat business.
This course focuses on identifying risk factors, including repeat business, improving company image, and enhancing radioactivity. The question of whether
customer service is an inherent skill or a learned talent requiring aptitude is essential in determining whether to train underperforming individuals or enhance the skills of employees already equipped to deal positively with customers. The University of Phoenix Human Resource Management indicates that human capital comprises the overall value of the workforce's knowledge, capabilities, life experiences, skills, and motivation. Thus, this course aims to enhance the human capital value and determine the correlation between positive customer service and sales. Moreover, the American Management Association's SEO Bootcamp course focuses on increasing productivity, providing a competitive edge, and preventing common errors associated with website optimization and profits from web ads. The risk factor analysis highlights the importance of working smarter rather than harder to boost productivity.Knowing the average increase in profit using learned techniques is helpful for for-profit companies as it aids management in determining expected profits. In addition, identifying which search engines will be covered in the course other than Google is useful for companies, as customers use various search engines. This can help management identify knowledge gaps and determine whether additional training is required. HARM should consider the core skills required to successfully complete the boot camp as this will aid in identifying which employees should take the course and whether it will improve their skills. To improve weaknesses and determine areas that require the most improvement, HARM must conduct a comprehensive analysis. Management should then assess whether the course addresses the needs and requirements of the company and its risk factors that require improvement.
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