George Elton Mayo Persuasive Essay Example

disagreement during the research regarding the way employees conducted themselves: The individuals being studied were given the freedom to select themselves for the groups. However, two women were substituted as they were found to be engaged in casual conversation during work and later discovered to be part of a leftist movement. Additionally, one Italian member's performance was above average due to her need to take care of her family on her own, which had a greater impact on the group's overall performance.

Summary of Mayo's Beliefs: According to Mayo, individual workers cannot be treated as individuals but rather as members of a group. He believed that the need to belong to a group is more important to individuals than monetary incentives and good working conditions. Mayo also emphasized the influence of informal groups formed at work on the behavior of workers within a group. He argued that managers should be aware of these "social needs" and address them to ensure collaboration between employees and the official organization. Mayo's simple instructions to industrial interviewers continue to be influential today. Here are the simple rules of interviewing according to Mayo: 1) Give your full attention to the person interviewed and demonstrate your attentiveness. 2) Listen to the interviewee and avoid talking excessively. 3) Refrain from arguing or giving advice during the interview. 4) Listen carefully to what the interviewee wants to say, what they do not want to say, and what they may struggle to express without assistance. 5) As you listen, tentatively outline the emerging pattern of information and present a summary for comment. Exercise caution when clarifying the information, avoiding any additions or distortions. These

beliefs and interviewing guidelines can be found in papers held by Mayo's grand-daughter.