Estee Lauder Case Analysis Essay Example
Estee Lauder Case Analysis Essay Example

Estee Lauder Case Analysis Essay Example

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  • Pages: 4 (836 words)
  • Published: May 24, 2017
  • Type: Case Analysis
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Estee Lauder founded her company with her husband Joseph Lauder in 1946. When the company first started it had only four products, not 66 years later Estee Lauder manufactures and markets skincare, fragrance, make up and hair care products in 150 countries worldwide. The company is still mainly controlled by the family members who hold 70% of the voting shares in Estee Lauder company. Aside from selling their products under their own name, Estee Lauder also owns other beauty industry companies. MAC cosmetics, Aveda, Bumble and Bumble, Clinique, Bobby Brown, LaMer, Aramis to name a few are all part of Estee Lauder.

The company is also a licensee to global companies such as Donna Karan, Tommy Hilfiger, Michael Kors, Sean John and Coach, which sell frangrance and cometics products under these names. Estee Lauder and all of its companies retail in lu

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xury department stores such as Bloomingdales and Harrods, other speciality stores, spas and salons. The company also sells their products through authorized websites and it’s own operated free- standing stores. Estee Lauder offers beauty, skin, hair care products and fragrances to both men and women.

The companie’s skin care products accounted for 42% of their net revenue in fiscal year of 2011. Make up products accounted for 38% and fragrance products made up 14% of their net revenue in fiscal year of 2011.

 Estee Lauder’s mission statement

“ Bringing the Best to Everyone We Touch and Being the Best in Everything We Do” (www. elcompanies. com) It appears that Estee Lauder has not changed the core concept of their mission and vision statement since it was established in 1946. The company does try to create a personal feeling

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through their mission statement.

When Estee Lauder herself started the company she believed that the success to the business was to touch each face of a customer this way creating personal contact and providing the best skin care to the person. This seems as a nice idea for a business that is starting out but not for a global giant such as Estee Lauder is today. It is obvious that Estee Lauder wants to provide the best products for their customers, but that is what every beauty industry company is essentially trying to provide. Estee Lauder’s mission statement appears to be vague, outdated and not up to to the companies standard.

Vision Statement

“The global leader in prestige beauty: a well-diversified, brand-building powerhouse of unrivaled creativity and innovation. ” (www. elcompanies. com) Estee Lauder’s vision statement conveys their aspiration and strategy. The company focuses on acquiring more beauty industry brands with each year and expanding their already large share of the industry. By owning more smaller cosmetics companies Estee Lauder diversifies itself establishing itself as a major beauty industry powerhouse.

Estee Lauder Inc.Objective is to focus on their largest opportunities in order to build and expand their company. They plan to expand their capabilities in order to sustain the success that Estee Lauder Inc. has achieved so far.

Estee Lauder Inc. strategy is to allocate their resources most efficiently in order to grow and expand the company into a wider beauty powerhouse. Estee Lauder Inc. claims that they are commited to growth and efficiency. In order to achieve growth and efficient use of their resources Estee Lauder plans to do that through 4 key strategies:

  • Creativity and Innovation. Estee Lauder

Inc. finds their motivation in their consumers. They want to be innovative by creating fewer but more efficient and successful products in the beauty industry.

  • High-Touch. With this approach Estee Lauder aspires to create brand loyalty by providing personal services.
  • Local Relevance. Estee Lauder tailors or creates new products for the different countries or areas where they are marketed in order to suit the needs of specific cultural groups.
  • Enhancing Digital Capabilities. Estee Lauder is commited in increasing their digital and online communication with their customers in order to drive up their sales and keep a personal connection. Estee Lauder Inc. is determenied to grow their company through efficient use of resources. Some of their strategies do not support their main goal. In my understanding by growing their company Estee Lauder Inc. inspires to acquire more cosmetics of beauty brands. Instead their 4 key strategies aim at enforcing brand awareness and customer relations. The only strategy that relates to their claim of efficiently using their resources is strategy #1 Innovation and Creativity. By creating fewer products that are more beneficial to their consumer Estee Lauder Inc. ses their resources efficiently.
  • Actual mission statement: “ Bringing the Best to Everyone We Touch and Being the Best in Everything We Do” As stated before I think this mission statement is too vague and outdated and does not convey Estee Lauder Inc. actual objective and vision, but it keeps their core value of being commited and establishing personal connection with the consumer. Revised mission statement: Bring our customers the most innovative and highest quality products by using the best available technology. Keep our diverse customers by bringing the
  • best to everyone we touch.

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