The Fossil company, which produces watches, eyewear, leather goods, sports caps, and boxer shorts with a 1950s retro aesthetic, has decided to open retail stores to sell its products. This decision requires the Fossil Company to consider the impact of business research on the development and marketing strategy of trendy fashion items. Utilizing research information in a different way will be necessary for the Fossil Company to maximize its competitiveness in the retail market.
The first question that arises in this case is whether there is a market for the retro image of the 1950s that the company focuses on. Business research is needed to determine which specific items from that era will be in demand, given the multitude of possibilities. In addition, business research can also play a significant role in ensuring that the products created by the company have an authentic appearance.
The cha
...nging information needs of a company transitioning from an entrepreneurial model to marketing through its own retail stores include pricing strategy, store location, and product placement. Previously, when the Fossil Company used traditional distribution channels, its main concern was covering production costs and making a profit. However, now the company must consider additional costs associated with selling its products in retail stores, such as acquiring or leasing buildings or mall space, employee expenses, and other overhead costs related to operating retail outlets.
When operating retail stores, the Fossil Company relies on business research information to determine the optimal store location. Once the store locations are decided, business research is also used to determine the required number of employees, their wages or salaries, and the retail price of products. Additionally, business research influences the
placement of products within the store.
The major difference in how the Fossil Company utilizes research information between operating as a retail store operator and using traditional distribution channels is the increased emphasis on the post-distribution aspect of the business. Now, the company integrates research information throughout the entire process, from product development to retail sales.
3. Research can help companies like Fossil determine the most optimal products to sell globally. By randomly sampling different markets and analyzing the data, Fossil can identify which products have the highest chances of success across various markets. With this information, Fossil can develop a two-tier marketing strategy by incorporating these successful products as the core of their product line, making slight adjustments to cater to specific markets. This approach allows Fossil to maximize its marketing potential.
4. Research is particularly beneficial for companies specializing in high fashion watches, as consumer purchasing decisions for trendy products tend to vary frequently.
Using business research effectively allows a company to discover consumer wants and establish innovative fashion trends. It is crucial for a company to adapt swiftly to consumer desires in order to remain competitive and not miss out on lucrative business opportunities.
The Fossil case demonstrates the fundamental importance of business research. The text highlights four key areas in which business research can assist an organization: 1. Identification of problems or opportunities, 2. Evaluation of problems or opportunities, 3. Selection and execution of a plan, and 4. Monitoring the effectiveness of the plan.
Research conducted by Fossil has identified an opportunity to expand their business by opening retail stores. They have assessed the necessary steps to launch the chain and remain competitive in the retail
environment. The case examines the actions taken by Fossil to open retail stores and develop their product mix. Although the evaluation of these actions is not addressed in the case, it effectively demonstrates the importance of research for any business.
Managers at Fossil recognize the significance of research in decision-making regarding products and operations. This research has enabled Fossil to develop a business strategy that resulted in the opening of retail stores, showcasing their growing product line. They have created a global core product line as well as tailored product lines for specific markets. Effective utilization of business research information can transform an idea into a successful corporation.
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