Management Argumentative Essay Example

because the representatives are not working hard enough to gain the business themselves.

Recommendations

The recommendations I have for this office is to greatly increase the communication between the manager and the representatives. This can be done with more one-on-ones, more team meetings, or memos. The representatives need to know why the company is changing its focus and they need to understand their role in the process. Management need to do a better job listening to the representatives when they have issues and concerns. Management needs to work in cooperation with the representatives to get their issues and concerns resolved.

The company needs to work harder to get their manuals rewritten and condensed so that the managers will actually read them. If that is not possible, offer seminars so that the information can be taught to the managers in a group setting instead of telling them to discover the information on their own. The manager needs to discover what motivates each of the representatives, and create a fun and exciting way to motivate each individual rep. This will increase the attitude level and the productivity level so that the quota can be met every month.

Conclusion

The conclusion for this case summary is that the management and representatives for this company need to work together better in order to achieve the goals set by the company. If the weakness of communication is strengthened, then the threats from other companies will be minimized. The company will be able to meet its quota every month and the representatives will earn their commissions just like they did for the smaller business accounts.