A shifting Retail Scene – Can Blockbuster Survive? Essay Example
A shifting Retail Scene – Can Blockbuster Survive? Essay Example

A shifting Retail Scene – Can Blockbuster Survive? Essay Example

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  • Pages: 3 (648 words)
  • Published: July 30, 2016
  • Type: Analysis
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The decline of blockbuster rental store is attributed to its failure in adapting to changing customer habits. Nowadays, customers are choosing online rental stores and VOD, emphasizing the importance for blockbuster to reevaluate its strategies and stay competitive in the online rental market.

According to the article "Broadband money makers" (2005), convenience and choice are crucial attributes and features for online and Video-on-Demand (VOD) to become popular among a large audience. Offering a wide variety of titles is essential to give viewers more options and enhance their experience.

The use of High Definition (HD) TV allows for the simultaneous display of more titles. Additionally, streamlining the process of searching, ordering, and delivering movies is essential to improve efficiency and save time. It is also important to offer personalized content that matches the user's preferences.

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Competitive pricing is crucial as it motivates viewers to choose online and Video on Demand (VOD) options instead of renting from physical stores.

The monthly payment system is appealing as it removes late fees, ensuring uninterrupted access to high-quality videos. Buffering in video-on-demand (VOD) can be utilized to prevent interruptions and factors like available bandwidth influence the quality of videos. Online and VOD services should incorporate innovative features such as recording, rewinding, and fast forwarding options. Moreover, the accessibility of videos on TV, the internet, or portable devices is also a vital factor to consider.

Blockbuster's online rental service allows customers to rent three movies simultaneously, either returning them by mail or exchanging them at a nearby store. Nonetheless, this requires customers to plan in advance instead of making impromptu choices. Therefore, effective marketing strategie

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are essential to motivate customers into making prearranged decisions.

To effectively promote new releases or titles that viewers may be interested in, it is important to increase their awareness. Traditional mass marketing strategies may not be effective in this case (Evans, 2008). Instead, a targeted marketing approach should be developed. This requires a thorough understanding of customers' entertainment lifestyle patterns, including their current spending habits and past purchases. Segmentation should be conducted based on factors such as age groups or average weekly movie rentals, and campaigns can be created accordingly.

Advertising more cartoon movies and games for the teenage segment, as well as providing a list of "blockbuster favorites" every week to frequent customers, can be successful strategies for online rental stores. Publishing trailers on popular video sharing websites like YouTube can also be beneficial due to their increasing popularity. This is because good videos have the potential to go viral and spread through social marketing and emails (Evans, 2008).

Another approach to consider is providing discounts for early returns. Additionally, sending customers a list of popular titles via email shortly after they rent movies can assist them in selecting suitable replacements. It is also essential to devise competitive pricing strategies, such as offering special rates for immediate rentals of new releases.

The goal is to develop a marketing plan for Blockbuster that concentrates on appealing to emotions and aims to enhance consumers' sense of regret or "buyer's remorse" after buying a DVD (or several DVDs) at a higher price than renting, knowing they might not watch it again.

The theme of the text is "Fanatic Buyers-Regretful Purchases".

Description: The campaign

consists of an advertisement for television and social websites. The ad features a movie lover who visits a local movie store and buys around 10 DVDs. However, they only end up watching 2 of them completely. They find 5 DVDs boring and throw them away, while the remaining DVDs are left unfinished. The buyer later regrets wasting money on these useless purchases when they try to sell the DVDs but receive less than half of the money they spent. This sense of guilt and financial loss encourages the viewer to rent movies instead of buying them. The emotional impact of the "regret" feeling aims to make viewers reconsider their entertainment choices.

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